4.9 1 2 3 4 5 803 Reviews

From Grand Rapids Homeowners

Garage Door Repair in West Michigan - Page 8

Precision Garage Door

Same-day garage door repair in West Michigan, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Grand Rapids FREE Service Call With Any Repair

Serving Grand Rapids

Proudly serving the West Michigan community with same day service.

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Local Garage Door Repair in West Michigan

Precision Garage Door of West Michigan provides same-day garage door repair in the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

West Michigan homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Grand Rapids

Serving Grand Rapids

and surrounding communities

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What Customers are Saying

Summary based on the 689 most recent customer reviews

Precision Garage Door of Grand Rapids earns consistently positive feedback across West Michigan for fast service, knowledgeable technicians, and clear communication. Customers repeatedly describe the team as professional, courteous, and easy to work with, with many noting same-day or next-day response and efficient repairs that restore garage doors and openers quickly. Reviews also highlight helpful options, straightforward explanations, and strong workmanship on repairs and installations.

What Customers in Your Area Mention Most

Responsiveness (342) Customers frequently praise how quickly Precision responds, with many noting same-day, next-day, or even within-the-hour service for urgent garage door issues. Professionalism (301) Reviewers consistently describe the team as professional, courteous, respectful, and easy to work with from first contact through completion. Expertise (248) Customers often highlight technicians as knowledgeable, thorough, and able to diagnose problems quickly while explaining what was wrong and what was needed. Communication (214) Many reviews praise clear communication, including arrival updates, calls ahead, photo notifications, detailed explanations, and helpful option reviews. Speed (211) Customers repeatedly mention fast repairs and efficient installations, often noting that work was completed quickly once the technician arrived. Friendliness (198) Technicians are regularly described as friendly, personable, kind, polite, and pleasant to have in the home. Service (176) Reviewers praise the overall service experience, often saying the company is helpful, easy to work with, and provides excellent customer care. Workmanship (152) Customers frequently compliment the quality of the repair or installation, saying the work was thorough, well done, and left doors operating smoothly. Trustworthiness (104) Many reviews emphasize honesty, no-pressure recommendations, fair assessments, and a sense that the company puts the customer’s best interest first.

Recent Reviews from Grand Rapids

Daniel Maung

Google 1 2 3 4 5
08/28/2025

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

Gail Robar

Google 1 2 3 4 5
Muskegon, MI 08/28/2025

Treavor was a great person to work with and very pleasant and honest. He knew exactly what to do and explained everything that he did. I would recommend Treavor and Precision Garage Door very highly!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Pam Iceberg

Google 1 2 3 4 5
08/26/2025

On time, same day service. Professional and polite. Explain all services. Jon was excellent to work with!! Highly recommended!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

John O'Connor

Google 1 2 3 4 5

Connor from Precision Garage Door did a great job of repairing our garage door on time and at a fair expense to us. Thank you Connor

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Michael Holcomb

Google 1 2 3 4 5

Within 3 hours of my call to schedule a service call for a defective garage door operator Connor Scane arrived at our home, surveyed the equipment and installed a new unit. Did I forget to mention this happened on a Sunday? I wasn't expecting such a timely and professional response. If you need your garage door serviced give Precision a call. You'll be glad you did.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

William Bedford

Google 1 2 3 4 5

Tyler is the perfect representative for your company. His work is perfect, including his instructions about the repairs and how to properly lubricate the parts

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Steven Mcpharlin

Google 1 2 3 4 5
Wyoming, MI 08/21/2025

Connor was the technician, he arrived early and was friendly, knowledgeable and able to fix our door quickly! He did a great job!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Kathleen Soderstrom

Google 1 2 3 4 5
Sparta, MI 08/20/2025

My garage door broke at 8pm in the evening essentially trapping me in my garage. The emergency release would not work, so I knew it was a cable or something. I was able to go online and schedule an appointment with Precision Door for the next morning, evening choosing a time frame for the appointment. I got a notification about the visit ahead of time with a photo of my technician. He arrived on time and offered 3 different prices. The work was completed in under 2 hours. Great service and I highly recommend!!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Chad Balon

Facebook 1 2 3 4 5

Called after hours on Monday and they were able to get me on the schedule first thing Tuesday morning. Austin arrived during the timeframe promised and quickly identified the solution - giving us 3 repair options, which I appreciated. He was thorough and explained all of his work. Did an outstanding job and I would not hesitate to call them again. Thanks for the excellent customer service!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Dalton Quist

Google 1 2 3 4 5
Wyoming, MI 08/19/2025

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: New Doors

Ken Avery

Google 1 2 3 4 5

I was lucky enough that Connor, the technician, was able to arrive early. Extremely polite and dress for the part. (Professional) He explained all my options and answered my questions quickly. a Accepted the quote and in a manor of 45 min (if that) I was up and running. I did have pricing shock, but I had to remember the last one I had done was 25 years ago.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Kate Kocienski

Facebook 1 2 3 4 5
Caledonia, MI 08/18/2025

Had a great experience over the weekend with Precision Garage Door. Jeremy came out in a Saturday after I had an issue with the emergency cord getting caught in my vehicle. He inspected it and pointed out a few things that would improve the safety and longevity of the door - and even made sure we were using the correct lubricant for the springs and other moving parts. We moved forward with his recommendation and the work was completed right then. Big thanks for easing our minds with the issues and fixing what needed to be done.

Service: General Service

Norm Hakes

Google 1 2 3 4 5
Muskegon, MI 08/14/2025

Same day service for a broken spring was great. Jeremy was personable and professional. He showed up on time. The app for location progress as he approached was very helpful. His explanations of what he was doing and recommended made sense.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Sarah Williams

Google 1 2 3 4 5
Belmont, MI 08/13/2025

Tyler was great! Professional, clean, and efficient.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Kayne Ferrier

Google 1 2 3 4 5

Jordan was so pleasant, polite, and knowledgeable. He assessed the problem,offered solution options, then once I chose one, went right to work. I am quite satisfied.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Bruce Krouskop

Google 1 2 3 4 5
Wyoming, MI 08/10/2025

Jeremy Parish It was very responsive. Gave us three different options for level of repair And worked quickly to get the door open so we could get our cars out of the garage

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Todd Hardy

Google 1 2 3 4 5

Jeremy actually arrived early, but not before confirming it was OK, by calling. He was very friendly and professional. He examined the issues with our garage door and made various recommendations. I also inquired about a new opener and he set up 4 different quotes for us on the spot. He explained the good and bad with each quote and opener. We are very confident in our decision due to his openness in regards to the products. He then quickly performed the repair and install of a new garage door opener. We are very pleased.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Tim Campbell

Google 1 2 3 4 5
Paw Paw, MI 08/08/2025

I had an issue with my garage door and had a tech out from a different company. They said the door needed to be replaced. I called Precision Garage Door and they sent their technician out within the hour. John looked my door over, did the safety inspection, made some adjustments, and stated it was in fine condition. Whew, saved me a ton of money. John Consiglio did a fine job, was pleasant, and timely. Thank You

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Tony Armentrout

Google 1 2 3 4 5
Dorr, MI 08/08/2025

I called on Thursday morning for a broken garage door spring. The technician, Jeremy, was there that afternoon and had the repairs done quickly. Jeremy was very professional, polite and explained everything thoroughly. I'm a very satisfied customer.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Marian Hennigar

Google 1 2 3 4 5
Kalamazoo, MI 08/06/2025

My technician was Jon Consiglio and he was great . He was very friendly and accommodating to my physical limitations. He was also very patient in explaining what needed to be done, gave me no pressure on my options and got the work done quickly. I highly recommend!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Don Boeringa

Google 1 2 3 4 5
08/05/2025

My garage door was very noisy and some of the rollers had come out of the tracks. Jeremy Parish was the repair technician and he analyzed all the problems I had with my door and suggested several repair options to consider. I chose the best option and he completed all the repairs in an expert and professional manner. My door is now quiet and working perfectly. Thank you Jeremy.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Tamara Craig

Google 1 2 3 4 5
Kalamazoo, MI 08/03/2025

Conner was very polite and fixed my garage door remotes quickly. He explained what the problem was and what the cost would be before he started the repair. Very professional and I would recommend him and Precision Garage Door of West Michigan to anyone who needs a garage door repair.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Dwayne Herd

Google 1 2 3 4 5
Paw Paw, MI 08/02/2025

Jon C. came to service our garage door and I swear hes a magician when he works and great to learn from him because he knew all the tricks of trade! He was extremely knowledgeable and explained everything in detail, showing and pointing out what good, bad and ugly. We will be calling them back when ready to replace and upgrade the actual garage door just for the piece of mind with the quality of work and attention to detail. So glad we called Precision! Thank you Jon!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Mark Roberts

Google 1 2 3 4 5
Kalamazoo, MI 08/02/2025

Jon was very patient and knowledgeable. He spent a lot of time explaining what he was doing and what he found with our existing system. Overall was well priced and very fair with the service call and what our options were going forward. I will be calling them back when we have additional issues.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Keith Willitts

Google 1 2 3 4 5

Fast, competent and a reasonable price for work done. I would recommend.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Megan Ford

Google 1 2 3 4 5
Kalamazoo, MI 08/01/2025

Jon was great. Explained everything, new door locks and functions perfect.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

Jak Mercer

Google 1 2 3 4 5

Jeremy was fantastic in revitalizing my antiquated garage door. Prompt, friendly and most importantly; quality work. Would recommend.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Mary Schregardus

Google 1 2 3 4 5
Holland, MI 07/30/2025

The installer was extremely efficient!!! He let no grass grow under his feet. He was obviously very experienced!!! The quote was under the competition and the product is quality

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

Del Waterhouse

Google 1 2 3 4 5

These guys did great, they got here early and fixed the problem

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Alan Walczak

Google 1 2 3 4 5
07/30/2025

Polite, professional, and efficient.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Ready to Experience 5-Star Service?

Join your Grand Rapids neighbors and let our experts take care of your garage door.

Grand Rapids (616) 213-3701
Kalamazoo & Battle Creek (269) 359-1515
West Michigan Lakeshore (616) 239-2391
Greenville & Big Rapids (989) 203-2206
Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009