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Read what people are saying
about Precision Garage Door

Precision Garage Door of West Michigan
has received 678 reviews, averaging 4.95 Stars:
1 2 3 4 5
1 2 3 4 5
Date: 05/01/2025
General Service
Review:

Jon was very knowledgeable and explained everything that was wrong.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

John replaced a broken spring and shaft bearings now the garage door works great.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Friendly, fast and affordable fix.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Great service and communication. Jeremy was great.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 04/27/2025
General Service
Review:

I got my garage door fixed by them last year and I went with lifetime warranty parts. For some reason my door hasn't been closing so I called them to see if they could help. They never got back to me after several attempts. Let's see if they care about their reviews since they dont warranty their lifetime stuff. My name is on here so you should be able to look me up. I may reconsider this review if some one reaches out to me and explains why I can't seem to get a hold of them

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A Response from: Brandon Falone, President

Gloria, we're truly sorry to hear about your experience. Your satisfaction is important to us, and we understand your frustration. We'll look into this matter immediately to ensure you receive the support you deserve. Thank you for bringing it to our attention.

Service Provided:
General Service

Review:

Outstanding service! Out technician was timely, knowledgeable, efficient and friendly. What more could you want? He explained the problem quickly and took care of business. Highly recommended!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Great service. Technician was helpful and friendly.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

-

A Response from: Brandon Falone, President

John, we're sorry to see your low rating. We value all customer experiences and are committed to improving. If you have any specific concerns or suggestions, wed love to hear them. Thank you for your input, and we hope to earn a better rating from you in the future.

Service Provided:
General Service

Review:

Precision Door came out on a weekend when my garage door broke. They secured my garage, helped pick a new door, and special ordered it for our odd sized opening. Ben came out when the parts came in and fixed it all up in a few hours. A great experience, well recommended!

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A Response from: Brandon Falone, President

Thank you, Steven! Were thrilled to hear about your positive experience with our team. Its great to know Ben was able to assist you efficiently. Your recommendation means a lot to us! If you ever need help in the future, we're just a call away.

Service Provided:
New Doors

1 2 3 4 5
Date: 04/18/2025
General Service
Review:

Very professional, knowledgeable, and helpful. Answered all of our questions, and showed us how to operate the door, and program the opener. Would recommend to anyone.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

-

A Response from: Brandon Falone, President

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service Provided:
General Service

Review:

They were at our house and got our garage door working properly again within an hour of calling them! The tech that showed up was very kind and knowledgeable. Would definitely recommend to someone in a similar situation!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Our garage door was installed last year and looks amazing. Our wall mounted button stopped working a few days ago and the team from precision came out and fixed it within three hours of the call. Tyler is great and I cant recommend he or the company enough.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Connor came out to repair our garage door opener and he was kind, knowledgeable, had a great work ethic and stayed on task. He also completed the job in a timely manner. Would definitely recommend Connor and Precision Garage Door.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

-

A Response from: Brandon Falone, President

Thank you for the great rating! We appreciate your business!

Service Provided:
General Service

Review:

Stephen was quick and professional. My new door works and looks great. Thank you!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

Review:

-

A Response from: Brandon Falone, President

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service Provided:
General Service

Review:

Jeremy parish did awesome work and job. Talked his through the hole process we will recommend precision door service to our friends and family. Thanks again Jeff and Laura Moore!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Connor was absolutely brilliant. 10/10. Very helpful and understanding and explained things well.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Very well pleased, especially with the prompt service. The technician was Tyler Kerry.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

They were able to service our garage door the same day we called. Conner was polite and professional.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Tyler was quick and efficient with repairing my door. He explained everything very well, and was very thorough.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Called on Monday to get a broken spring fixed. They came out Tuesday morning and we're done within an hour. Extremely professional, showed me things about my garage door that I had no clue about. I didn't know my door could be that quiet! Will definitely call them again.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Update, Precision has refunded the $75.00 service fee.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

My technician Connor, did a great job. !

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Austin did an amazing job! He was fast and showed me how to take care of my door in the future.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Awesome service on a Saturday. Jon was very professional and kind. Thank you for repairing my garage door opener!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Jordan Houser from Precision was outstanding, listened respectfully and very knowledgeable with the service he provided. He presented three different options and allowed me to make my choice based on the information he provided. Jordan didn't push any of the options and very quickly made the necessary repairs. I would highly recommend Jordan and Precision.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Garage door repair, Conner the repairman exceeded all expectations. Professional, timely, tested everything, answered all questions. Sunday repair (nice to have weekend service). Working beautifully. Thank you!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Quick friendly technician. Got me all set up and back in operation . Highly recommend. Sake for Jeremy

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

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Grand Rapids (616) 213-3701
Kalamazoo & Battle Creek (269) 359-1515
West Michigan Lakeshore (616) 239-2391
Greenville & Big Rapids (989) 203-2206
Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
Office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009