4.9 1 2 3 4 5 823 Reviews

From Grand Rapids Homeowners

Garage Door Repair in West Michigan - Page 8

Precision Garage Door

Same-day garage door repair in West Michigan, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Grand Rapids FREE Service Call With Any Repair

Serving Grand Rapids

Proudly serving the West Michigan community with same day service.

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Local Garage Door Repair in West Michigan

Precision Garage Door of West Michigan provides same-day garage door repair in the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

West Michigan homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Grand Rapids

Serving Grand Rapids

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 702 most recent customer reviews

Precision Garage Door of Grand Rapids is viewed very positively across West Michigan for fast, reliable garage door service delivered by knowledgeable, professional technicians. Customers frequently praise the company’s same-day and weekend availability, clear communication, thorough explanations of repair options, and efficient workmanship that leaves doors operating smoothly. Many reviews also highlight friendly service, easy scheduling, and strong follow-through from phone call to completed job, with several customers saying they would use the company again or recommend it to others.

What Customers in Your Area Mention Most

Responsiveness (214) Customers repeatedly praise how quickly Precision Garage Door responds, often with same-day or next-day service and fast arrival after a call. Professionalism (198) Reviews consistently describe the technicians as professional, courteous, respectful, and easy to work with. Expertise (176) Customers frequently note that technicians are knowledgeable, thorough, and able to diagnose issues accurately while explaining what needs to be done. Speed (168) Customers often mention that repairs and installations are completed quickly and efficiently, sometimes within an hour or two. Service (160) Reviews regularly praise the overall service experience as helpful, friendly, accommodating, and customer-focused from start to finish. Communication (151) Many reviews highlight clear, detailed communication, including arrival updates, written confirmations, photos of the technician, and easy-to-understand explanations. Workmanship (129) Customers describe the repair and installation work as high quality, thorough, and effective, with doors working smoothly afterward. Booking Experience (96) Many customers say scheduling is easy and convenient, with online booking and prompt appointment setup standing out positively. Value (54) Some reviewers call the pricing fair or reasonable and mention that the service felt worthwhile given the quality and warranty coverage.

Recent Reviews from Grand Rapids

Steve Humiston

Google 1 2 3 4 5
Kalamazoo, MI 09/13/2025

They could have fought a little harder for the price but the service was great

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

Craig Hall

Google 1 2 3 4 5

Came on a Friday afternoon and got my garage door running again very quickly. My tech, Jeremy was great!!!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Kim Lewis

Google 1 2 3 4 5
Plainwell, MI 09/12/2025

Precision garage door is reasonable & professional. Jon Consiglio is Awesome !! He explained everything to me so I could understand. I will definitely be requesting him new spring/summer for an update on my garage.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Rob Schaefer

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: General Service

Greg Newton

Google 1 2 3 4 5

Great job installing my new door with all new parts and weather seal.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

Fran Day

Google 1 2 3 4 5
Wyoming, MI 09/11/2025

Steven was absolutely wonderful along with the other gentleman. Thank you so so much

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Dale Hoard

Google 1 2 3 4 5
Kalamazoo, MI 09/11/2025

Conner seemed to know the in and outs for garage door. He replaced the keypad outside the garage.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Dan Michaels

Google 1 2 3 4 5
Muskegon, MI 09/04/2025

Tyler did a great job

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Stephanie Carlson

Google 1 2 3 4 5
Holland, MI 09/03/2025

We have had Precision Garage Door out four times in less than a year since they replaced our springs. Each time, the technicians are very friendly and polite, but unfortunately the problem has never been fully fixed. Its frustrating having to call them back every month to month and a half for the same issue. While I appreciate their kindness and responsiveness when they come out, the repeated visits are getting old and I would have expected a longer-lasting repair.

Response from Brandon Falone, President Business Owner

Thank you for your feedback, Stephanie. Were glad to hear our team has been friendly and responsive, but were sorry to learn about the ongoing issues. Your experience is important to us, and well work to improve our service to ensure lasting solutions in the future.

Service: General Service

Thomas Farrell

Google 1 2 3 4 5
Portage, MI 09/03/2025

Connor did a great job very efficient kind personable and quickly had us operating again!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Kathy Wilcox

Google 1 2 3 4 5

Trevor was great! He explained everything that he was doing and he listened to me. He did a great job.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Lorelei White

Google 1 2 3 4 5
Plainwell, MI 09/03/2025

Our technician Jon Consiglio was great. Very professional and explained everything. He gave advice on maintaining and let us we had been doing a good job! He was prompt and very knowledgeable. So grateful to have had him get our garage doors back in perfect working condition!!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Rick Gossett

Google 1 2 3 4 5
Grandville, MI 09/03/2025

Stephan Sinko was the technician. He and his helper were on time, efficient, and skilled. They were friendly, and cleaned up properly. They removed the old garage door, and installed new tracks, hangers, springs and door in under two hours. Precision Door is my go-to company.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Bret Payment

Google 1 2 3 4 5
Allendale, MI 09/02/2025

Trevor was on time, extremely professional, and educated me on the entirety of my garage door. Could not recommend enough.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Ronnie Coleman

Google 1 2 3 4 5
Kalamazoo, MI 09/02/2025

Precision technician was very helpful and explained what our situation was with the broken spring. My door is only 4 years old, but I do understand because of our usage..Im satisfied with the work in repairing our garage door..

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Robert Ringenberg

Google 1 2 3 4 5
Grandville, MI 09/02/2025

Trevor did a great job. Installed a new opener today. Explained everything replaced bad wiring. Gave me 3 options for an opener. Took his time and did a thorough job checking everything. This is a good company.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

James Tallman

Google 1 2 3 4 5
Ada, MI 09/02/2025

Austin B. did a great job! Gave me 40min heads-up call prior to arriving in the agreed upon 2hr window. Provided a range of estimates on new openers to let me decide what's right for my needs. He showed me the basics of operating and programming the system. Very professional and replaced my opener in roughly an hour. Would call them again without hesitation.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

David Moore

Google 1 2 3 4 5
08/31/2025

Great service completed in timely manner after easy scheduling! Price is right and the experience has repeatedly been good from start to finish. I will always call Precision. Conner was great

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Monifa Taylor

Google 1 2 3 4 5
Kalamazoo, MI 08/31/2025

EXCELLENT!!! My garage spring broke 10pm Saturday night, I called and next morning my garage was fixed. Conner was very professional, prompt, I was very comfortable, I felt safe and I WOULD DEFINITELY RECOMMEND

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Jesse Melendez

Google 1 2 3 4 5
Holland, MI 08/29/2025

I had my appointment set up for 10am and Tyler called at 9am. He was on his way in...this is what I call "on time to do business " he came over and got the job done quick and safe. Everything is working really smooth. I did set up my schedule after work online. Basically at 2am and by 10:30am it was fixed. Great efficiency! Thanks!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Daniel Maung

Google 1 2 3 4 5
08/28/2025

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

Gail Robar

Google 1 2 3 4 5
Muskegon, MI 08/28/2025

Treavor was a great person to work with and very pleasant and honest. He knew exactly what to do and explained everything that he did. I would recommend Treavor and Precision Garage Door very highly!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Pam Iceberg

Google 1 2 3 4 5
08/26/2025

On time, same day service. Professional and polite. Explain all services. Jon was excellent to work with!! Highly recommended!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

John O'Connor

Google 1 2 3 4 5

Connor from Precision Garage Door did a great job of repairing our garage door on time and at a fair expense to us. Thank you Connor

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Michael Holcomb

Google 1 2 3 4 5

Within 3 hours of my call to schedule a service call for a defective garage door operator Connor Scane arrived at our home, surveyed the equipment and installed a new unit. Did I forget to mention this happened on a Sunday? I wasn't expecting such a timely and professional response. If you need your garage door serviced give Precision a call. You'll be glad you did.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

William Bedford

Google 1 2 3 4 5

Tyler is the perfect representative for your company. His work is perfect, including his instructions about the repairs and how to properly lubricate the parts

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Steven Mcpharlin

Google 1 2 3 4 5
Wyoming, MI 08/21/2025

Connor was the technician, he arrived early and was friendly, knowledgeable and able to fix our door quickly! He did a great job!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Kathleen Soderstrom

Google 1 2 3 4 5
Sparta, MI 08/20/2025

My garage door broke at 8pm in the evening essentially trapping me in my garage. The emergency release would not work, so I knew it was a cable or something. I was able to go online and schedule an appointment with Precision Door for the next morning, evening choosing a time frame for the appointment. I got a notification about the visit ahead of time with a photo of my technician. He arrived on time and offered 3 different prices. The work was completed in under 2 hours. Great service and I highly recommend!!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Chad Balon

Facebook 1 2 3 4 5

Called after hours on Monday and they were able to get me on the schedule first thing Tuesday morning. Austin arrived during the timeframe promised and quickly identified the solution - giving us 3 repair options, which I appreciated. He was thorough and explained all of his work. Did an outstanding job and I would not hesitate to call them again. Thanks for the excellent customer service!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Dalton Quist

Google 1 2 3 4 5
Wyoming, MI 08/19/2025

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: New Doors

Ready to Experience 5-Star Service?

Join your Grand Rapids neighbors and let our experts take care of your garage door.

Grand Rapids (616) 213-3701
Kalamazoo & Battle Creek (269) 359-1515
West Michigan Lakeshore (616) 239-2391
Greenville & Big Rapids (989) 203-2206
Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009