Read what people are saying
about Precision Garage Door in:
Novi, MI
Precision Garage Door of Southeast Michiganhas received 31 reviews, averaging 4.94 Stars:
Novi, MI
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Novi, MI
They wanted to charge us $1400 to fix the springs. There was a service charge of $75 which we paid and the guy had the garage opened but closed it and told us it was another $100 to get it back opened (our cars inside). We called another company and they fixed the garage door for $345. Precision was just looking to sell us a new door. The guy thought if the repair was high enough we would just spring for a new one. Not good business!
- Renee Ranka
Thank you for sharing your experience, Renee. Were sorry to hear about the frustration you faced. We strive for transparency and value in our services. Your feedback is important to us as we work to improve. We appreciate you bringing this to our attention.
Novi, MI
One of the easiest repairs I've had. Scheduled (as a new customer) online a week out. Tech came within the estimated time frame and called 15 minutes before to give me a heads up. Repair was quick, no ordering parts, no pressure, walked through everything and given options. Paid with a check and everything's working great.
- David Tobin
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Novi, MI
Had to have a broken spring replaced. I was able to get a next day appointment and get my garage door back working in no time.
- Gladys Zucal
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Novi, MI
Pat Stevens did a great job: changed a garage door spring and bearings in 1 hour. Very satisfied customer.
- Gareth Crawford
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Novi, MI
Technician Brian Ciminelli was fast, efficient and willing to answer all my questions no matter how long it took.
- Gerald Haycock
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Novi, MI
This was my first experience with Precision and I was very pleasantly surprised. They came out the same day I called accommodated my schedule. My tech Brad called 20 minutes ahead to let me know he was on his way. When he arrived he did a complete inspection of my door and opener and walked me through everything. In the end he came up with a couple of repair options and discussed each. No hard sale or up sale just honest discussion. I was expecting to have to set up an additional repair appointment but he was able to do it right away. All in all GREAT service at a reasonable price I couldnt be happier. Highly recommend Precision
- Joe Trotta
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Novi, MI
Pat Stevens was great! Explained everything in detail that he was going to service and completed the service in a timely fashion. Definitely will use and recommend precision garage door in the future.
- Jesse Eisenhuth
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Novi, MI
Very pleased. Mike was our tecnician.
- Mike Lynch
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Novi, MI
Precision Garage Door did a fantastic job installing our new garage door opener. Steve Wells, our technician, did a great job, and was very professional and personable. Great job!
- David Vangoethem
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Novi, MI
Stephen Freitas, Jr and Eric Miller were fantastic. Arrived promptly. Were very courteous. Were very neat. Explained the features of the new door, opener, remote opener and app for the phone. Very professional.
- Ray Seidl
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Novi, MI
Steve Wells was awesome! He showed up on time, fixed my garage door quickly, and made sure everything was working smoothly before he left. Super friendly and easy to work with. If you need your garage door fixed, Steves your guy! Highly recommend!
- Shogo Ito
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Novi, MI
Had a very good experience! From- The initial service call to the proposal quote to the installation of everything! Would highly recommend Precision Garage Door!
- Charlie Hokett
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Novi, MI
Great people, great job
- Steve Watkins
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Novi, MI
Easy to schedule. Steve explained what needed to be done. Replaced broken spring, frayed cable, broken wheels and pullies. Great job.
- Gary Sinning
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Novi, MI
I had a broken lift cable on my door, and a little damage from unknowingly trying to open it. Based on positive feedback in the community, and after leaving a few voicemails to companies on the Saturday afternoon it happened, I found Precision online, and was able to make an appointment on their portal. This included a brief description of the issue, and a selection of available times. I picked the first window that Monday morning. Communication was great from booking the appointment to Eric's arrival promptly at 7:15am. A quick look at the issue, and I was out of luck. Another contractor-grade install that just gave out after losing its durability, and a product that Precision doesn't service. I couldn't find who had repaired the internal spring 5-6 years prior (and no service sticker), so I was left with two choices: upgrade to the external torsion spring, or find someone who services the brand of door (still waiting on 3 voicemail call backs). Eric gave me some time after detailing what the retrofit/conversion would include, cost, and time. He checked that he had the right sizes and parts on his truck while I decided. Having a financing partner greatly assisted in the decision to go ahead with the repair. He said about 2 hours, and despite the questions I asked, his detailed explanations, and friendly conversation, he was done in 2 hours, including small fixes to the track attachments and safety feature alignment. He was professional, courteous, friendly, helpful, and patient - everything you'd look for in someone to fix something way out of your wheelhouse. I would recommend Precision to anyone looking for repair, upgrade, or replacement for garage doors. The financing went very quick as well, though only a week into this (working on setting up the payments, statements, etc.), so would have to return and update the review for that part, but it should be fine.
- Jason Fogg
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Novi, MI
Great service. Very friendly and professional.
- Ava Ortner
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Novi, MI
Scheduling was easy using their online tool. I received regular communications via email and text, and even received my technicians picture and location before he arrived. My technician, Steve Wells, was friendly, understanding, and finished the repair in about 30 mins. Thanks, Steve! The repair was pricier than I expected, which is the only reason for the four stars as opposed to 5.
- Rob Keatts
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Novi, MI
Precision replaced my doors in the smoothest quickest process imaginable. A couple weeks later I realized I should have had the keypads done as well and called yesterday. Brian arrived at 7 this morning and it is now done and dusted. Literally the most efficient company and technicians. Thank you
- Trisha Mindel
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Novi, MI
- Matthew Mchale
Thank you for taking the time to leave Precision Garage Door of Southeast Michigan a great rating!
Novi, MI
I am very happy with the job done by your technician Pat Stevens. He has his expertise in his work and explained everything very professionally. Pat was excellent. Deepa Sinha
- Deepa Sinha
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Novi, MI
Had a great experience with the service. Eric did an excellent job fixing my garage door. He was on-time, very friendly and knowledgeable. I would highly recommend to anyone who needs garage door repair services
- Joseph Hew
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Novi, MI
Excellent job and same day services, I recommend Precision Garage Door, thanks.
- Yian Liu
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Novi, MI
Had an emergency garage door problem and they came out right away within a couple of hours. They fixed the problem at a fair price , excellent customer service and the repair technician was super professional and friendly. Highly recommend them if you need any type of garage door repair. -Steve in Novi MI
- Steven Northey
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Novi, MI
Very professional and personable. Very knowledgeable. Explained everything very clearly. Very good at his job
- Frank Duva
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Novi, MI
Made an appointment the night before online. The communication was excellent regarding time to show up and who was coming. Josh was professional, timely, and pleasant. And best part is he fixed our problem , explaining the cause and how to fix it!
- Mary Reichel
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Novi, MI
I called the company to schedule an appointment and they were out the very next day! My technician was kind, professional and very knowledgeable
- Shaquila Davis
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Novi, MI
My garage door was opening whenever it wanted to. Security of my house and garage was a big concern. I called around for service, but only Precision could come out at 7a.m. the next morning. Brian was professional, timely, and got my new opener and spring installed as expected. He explained it's operation, helped me set up the phone app and showed me how to oil the joints every 6 mos. He even left the spray to do it. I'm very pleased.
- Jan Hill
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Novi, MI
Our garage door spring broke and they sent a technician out same day. Patrick was great, got the door running again and explained everything. Thank you!
- Katie Makris
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Novi, MI
Stephen Freitas jr . service man came out and worked on my Garage Door . Did a great job. And he was very professional and nice. Thanks good job
- Robert Anderson
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Brad was extremely knowledgeable and courteous. He was very efficient and replaced the springs and cables in just over an hour.
- James Warzyniec