Dylan Smith-Gailey
Average: 5.00 stars
Dylan Smith-Gailey's Bio:
Dylan came to Precision with plenty of customer service experience from the restaurant industry. When he’s not working, Dylan enjoys playing video games, reading, and kayaking in the summer.
Fenton, MI
West Bloomfield, MI
Dylan Smith-Gailey was on time and extremely professional. He explained everything showed us pictures of our old garage door opener and what he felt needed to be replaced. He replaced our opener and cleaned everything after. He showed me how everything worked. I would recommend him to do another job.
- Cindy Nass
Service Provided:
Product:
Technician: Dylan Smith-Gailey
Commerce Township, MI
I had Dylan come out to do maintenance on my garage door because it seemed louder when it went up and down than it was in the past. Dylan educated me on the problem and offered three different levels of solutions. Giving me the good, better, best scenarios and pricing helped make the decision to fix the door at a price that fit my budget. Dylan was professional and knowledgeable as well as friendly. It was a pleasure to do business with him and I appreciate the warranty on the repair which gives me peace of mind that I won't have unexpected repair bills going forward. I had Precision come out prior to this about a year ago to install a new battery on my garage door opener so I knew they were a good and reputable company to work with.
- Nancy Rozum
Warren, MI
I had a really great experience today when my garage door wouldn’t open. Dylan took the time to explain everything to me, give me various options in my budget, and answer all of my questions. I was extremely happy with the service provided.
- Alexa Moseley
Macomb, MI
Speedy service
- Paula Gietzen
Rochester, MI
outstanding work. great job!
- Brian Sehnert
Flushing, MI
I’ve used Precision Door for past service and it had always been a good experience. This time was no exception. They arrived on schedule (a Sunday) and had my door repaired quickly and efficiently. Dylan took the time to explain what needed to be done and provided a quote for a new door as needed.
- David Ellis
Flushing, MI
The prior repairs on the door were also performed by Precision Doors and was very satisfied with that work and had no concerns calling them again. Dylan did a great job on the spring and cable replacements. I was extremely grateful that a technician was able to do the repair the same day I placed the call.
- SCOTT SHAHEEN
Lake Orion, MI
Dylan the service technician provided excellent service and Precision Garage Door protocols worked great. I booked a date and time online, received promised notifications, on time arrival, and options to repair and restore the garage door system. Work was completed and the work area was left neat and clean.
- Dale Schreiner
Southfield, MI
Contacted another company because my remote garage door key pod stopped working. Their employee told me to go to Lowes and purchase a new one my self read the instructions and do it myself. I am a female over 70 years of age so I hung up on him and contacted Precision who was very helpful and came out the same day. Dylan went over every step with me showed me some things that was also going on with my garage door. So I ended up ordering a whole new door. Just think if the other company had did this they would have gotten the money. I will always contact Precision.
- Dona Harvey
Grand Blanc, MI
I chose Precision because of their web presence. I’m glad I did. Our technician was very wise in the way of garage doors. He seemed to know all there is to know about our system. He was patient, and took time to explain what our problem was, and a couple of options to fix it. He gave us a senior’s discount without our asking. He resolved the electronics issue in ten minutes, and then answered all of our questions about our system. It was a pleasant and informative appointment, he is among the few service providers we will remember as being excellent, leaving us with our problems fully resolved and much more informed about the many features of our system we did not know even existed. The education alone was worth the money we paid him. We are very satisfied with Precisions service, and will call only Precisions for our automatic garage door system. Scott and Lauree
- Scott Banas
Great job
- Claudia Grzych