Mike Jolly
Average: 5.00 stars
Mike Jolly's Bio:
Mike enjoys troubleshooting garage doors for Precision. When he’s not working, he enjoys watching football, fishing, and spending time with family and friends.
Westland, MI
Northville, MI
Found your service online. Signed in for a repair job online late Sunday for a spring replacement on Monday afternoon -- quick scheduling. Mike called late morning Tuesday and said he could come earlier if I wanted. I did, so he arrived in the new time he quoted. Signage on the truck, shirt(?), card from Precision, so I was confident he was who he said he was. Got right to work. Described what he wanted to do -- inspect entire door to make sure everything -- not just the spring -- was in good condition. He then presented me with several options for things he found -- good better best -- and talked me through the details. Essentially, the spring was broke (obvious) and a few other things showed wear and tear. I elected one of the options and he got right to work taking measurements, pulling parts, all of which he had n the truck. He was here about an hour-ish. then he showed me everything he'd done that we'd agreed to. Springs, rollers, safe drums, lift wires. He was polite, gregarious, knowledgeable about the product and repair effort. I'd have him back for a job anytime. Very happy with the results.
- Glenn Nenninger
Westland, MI
Mike was great. Detailed everything that was going to be done. Door opens like brand new. Great customer service Mike!
- Bill Bicknell
Westland, MI
I will only say you have superior customer service. Called your company to ask for help with my key pad and the gaps with my garage door you installed 2 years ago. You scheduled a visit later the same day, The technician Mike Jolly arrived and we talked about what was wrong, I advised the key pad wasn’t working even though I put in fresh batteries, he went right to work and fixed the battery poles and it worked. I told him that I only use the keypad each day for my daily walks, he asked me if my car had keypads, ( I have an older car) so that was a no, he advised me that my Genie opener can be programmed. I was never advised of that when I purchased the door and opener 2 years ago so he said it could be hooked up on my cellphone with an app. Mike was just super, and of course I was pleased that he said it was no charge to me. CUSTOMER SERVICE IS TOP NOTCH. Thank you Precision Doors and Mike Jolly
- Patricia Bagozzi
Courteous, prompt, efficient. Doors are quieter now and preventative issues addressed.
- Elaine
Grosse Ile, MI
Precision Door provides great service all the time and that company i can't say enough there like johnny on the spot!! The service technician Mike Jolly who came out was fantastic he went above and beyond his service, very professional, down to earth,always smiling, and explained everything .
- Joe Gajewski
Livonia, MI
Mike Jolly arrived promptly. Assessed situation and fixed door so that I could use it since it will take weeks for new door to arrive. He was very helpful in helping choose the door that would compliment my home.
- Sandra Ralston
Westland, MI
I was comfortable with your employees being featured in the commercials. Mike Jolly was a super friendly person who explained in detail the problems with my door and examined the available options to remedy them.
- Joseph Roose
Harper Woods, MI
Precision sent technician Mike Jolly the day after I contacted them. Mike assess my problem with my garage door, and I gave the go ahead to do the repair. Mike did a great job and my door open and closes better than when it was originally installed.
- Tom L
Rockwood, MI
Very prompt and professional response and service.
- Phil Franciosi
Grosse Pointe, MI
We are excited about our new garage door opener! The installer, Mike was very kind and professional.
- Joseph McMahon
Allen Park, MI
Wonderful technician Mike Jolly - so very informative and efficient! I ended up buying new garage door and all that goes with it! Also, very reasonable price. Thank you!
- Gloria Clarkson
Northville, MI
Our Repair man Mike Jolly was amazing. Super friendly and helpful. He got everything fixed and then some. Found another issue with our doors that was covered on the warranty and was able to get them repaired as well.
- Greg Bunkosky
Livonia, MI
Excellent service, professional and courteous. Definitely met my expectations. Mike Jolly was knowledgeable and the best!
- Gloria Rzucidlo
Canton, MI
Mike Jolly was very professional very informative and did a great job very pleased with the work
- Robert Parker
Wyandotte, MI
Excellent service and repair.
- Joseph Machnik
Taylor, MI
Thank you, Mike Jolly for coming out. Mike was very informative. Took his time, explained all that is involved, took measurements, didn’t rush. I have a lot of information to go over. Thank you.
- Lorie Ouellette
Trenton, MI
I have had precision perform some work for me way back in 2014. I was very pleased then. So I felt to try you again. I am glad I did. Mike Jolly did a fantastic job and was very professional throughout! Well deserved employee!
- MARK LANCOUR
Rockwood, MI
Mike Jolly was great. If I need anything else I want Mike.
- Patrick Manning
Service Provided:
Product:
Technician: Mike Jolly
Livonia, MI
Mike Jolly was very professional and kind. He took the time to explain everything and very thorough. I really liked how I got text with his picture before he even came and called before coming as well. You never know what you are getting with just a google search but this worked out great. We will definitely use this service if needed in the future.
- Andrea Cirocco
Detroit, MI
The repair service was excellent, the repair person was very helpful to me explaining my door problems. I will recommend any and all repair services to my family and friends to use your company for any repairs and installing garage doors.
- Marvin Butler
Trenton, MI
I dealt with Mike Jolly, I would highly recommend him. He was very professional and knowledgeable. Pleasant to work with.
- Shannon Grover
Detroit, MI
Thank you for sending Mr. Mike out here to fix my garage. I’m very pleased with him and if I need any more work, please just send Mr. Mike back thank you bye
- Helen Styles
Grosse Pointe, MI
I was pleased with the service. Will I receive a receipt and something that describes what I paid for today?
- Ted Everingham
We had an excellent experience with Precision Garage Door, thanks to Mike Jolly! He arrived about 10 minutes before our scheduled appointment time, which was greatly appreciated. From the moment he arrived, he was friendly, professional, and extremely knowledgeable. Mike took the time to explain everything to us, answered our questions, and made sure we understood what needed to be done. He estimated the repair would take about an hour and a half, but he completed the work well ahead of schedule without sacrificing quality. Not only did he do a fantastic job, but he was also great to talk to throughout the process. Our garage door now runs so smoothly it practically purrs! Thank you, Mike, and the entire Precision Garage Door team, for coming out and saving the day. We highly recommend your services!
- Mark Huckestein & Bridget