About Eric
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Reviews for Eric Heckroth
Michael Cristache
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Very professional, clean work, respecting time. I will always call them if needed. Eric was the technician this time. He was respectful, very professional. Completely satisfied, I will recommend this company.
technician: Eric Heckroth
Service: Garage Door Repair
Nancy Fischer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Eric was prompt, professional and very knowledgeable. I would recommend Precision to anyone based on Eric’s work.
Matt Rolf
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Insanely expensive. $470 for just the bottom rubber when I asked for all the seals replaced. They want "at least an additional $300" to come back to do what we thought we had agreed on replacing all rubbers. Hard upsell attempts at insane prices. No meeting of the minds on what "all rubber" replacement is, what an expensive waste of money.
Hello Matt, we’re very sorry for your experience and would love the opportunity to make it right. We’re reviewing what happened and will be reaching out to you shortly.
technician: Eric Heckroth
Service: General Service
John Mill
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
install of new opener went we well, Tech did a good job on a very hot day.
Chris
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Very quick response, technician, Eric, seemed to be knowledgeable, experienced, and personable. Options were explained clearly but without pressure. Once the decision on work was made, Eric got straight to work. While it was a little pricier than hoped, it seems that the quality matches. Pleased with my experience.
Deanna Sheehan
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Fast, efficient and great work. The service tech was friendly, courteous and did a great job. Professional work!
technician: Eric Heckroth
Service: General Service
Linda Crane
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I am happy with quality of service and installation of replacement parts.
Linda Desantis
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
This was our first encounter with Precision Garage Door. It was relatively easy to schedule a date and time for our repair that was convenient for us. Eric Heckroth, our technician who did our installation, took the time to go over different packages that would address current and future issues. He was very professional and pleasant to work with. We did end up replacing the springs, bearings, rollers, and cables. Overall, we are very pleased with our garage door repair and the company.
Fred Wassermann
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
We first used your company on a weekend when the springs broke on our garage door and we couldn't get our cars out. Your company was the only one who worked on weekends and you came out and fixed the problem. We had service, today to replace the side seals and bottom door seal, which rodents had chewed through. Our technician, Eric did an absolutely great job to help correct this problem. In addition, I am grateful for the military discount that Precision provided. We were so pleased that we referred our neighbor, who needed a complete garage door replacement.
technician: Eric Heckroth
Service: Garage Door Repair
JoAnn Thompson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Mr. Eric was great!
Steve Ainsley
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Very professional and knowledgeable the problem
technician: Eric Heckroth
Service: Garage Door Repair