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Reviews for Steve Wells
Paul Shefferly
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Steve Wells is the technician that came out to replace our broken spring. He was very courteous and personable, he offered repair options and we selected the Better Option Restore package replacing all moving parts. He arrived on time and completed the repairs in one and a half hours. We were very happy with his service! Also, your email and text communications were very helpful, even to be able to see his expected arrival!
Robert Byrum
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
We had seen or heard Precision garage door advertised many times so decided to do some research. I found the entire process of scheduling, choosing an option and installation very easy. I went online to schedule on a Friday and our technician was out Saturday morning installing a nice new and quiet opener for us.
Hilda Preston
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Steve came on time, was very knowledgeable and communicated the options clearly.
Field Manager: Steve Wells
Service: Garage Door Repair
Robert Lucas
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Had an emergency garage door issue. All boxes were checked in terms of arriving early, very knowledgeable and all business the technician was in and out in know time. A real pro, thank you precision garage door and special thanks to Steve wells job well done :)
Field Manager: Steve Wells
Service: Broken Garage Door Spring Repair
Cheryl and Bruce Mabee
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Steve came out quickly and fixed our Large door that was not working after the power outage. He was courteous professional and did a great job! He also lubricated the door and gave me the rest of the can of Precision silicone type spray to me for future use. We will definitely use them when we are ready to replace the opener.
Field Manager: Steve Wells
Service: Garage Door Opener Repair
JAMES SOCHA
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Our garage door stopped working because of a raccoon and other reasons. I called Precision Garage Door because they had installed our garage door over 15 years ago. Scheduling was easy and Steve arrived promptly the next day. He gave me a Good, Better, Best quote and made recommendations based on the condition of the door. (16 years old). I chose the Good quote. Steve was done in a little over an hour with bearings, lubrication, and new springs. He was kind and helpful. The only reason I give 4 stars is because of the cost. I did not get other quotes and that is on me but for the cost I could almost purchase a new garage door. The garage door does run very well now. I appreciate that and the quick response and service. James Socha
Rod Fernandez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Steve Wells is the professional who replaced and installed our new Garage Door Opener. Steve is very knowledgeable on his job. We are very satisfied with the very high tech and quality of our new opener. Thanks, Steve, for the job well done and your patience of my interruptions.
DEBBIE LOWE
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Their customer service is exceptional good. Steve our technician that came to have a look was so good at his job. He gave recommendations. We purchased a new opener. Steve installed it right away did an amazing job. He was very professional. He helped me with the app for the door. I would highly recommend this company.You will not regret it.
Ray Esper
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The process of getting our garage door opener repaired was seamless and quick. From their website, I was able to quickly book a same day appointment. Steve Wells came on time and was very courteous, friendly, and professional. He did a thorough inspection of the system and replaced the backup battery in the opener for us. He lubricated everything and the system runs smoothly now. I am so glad I used Precision and they have a new loyal customer.
Field Manager: Steve Wells
Service: Garage Door Opener Repair
Ron Jaroh
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Steve, did a great job. He was polite and easy to talk to. He explained and showed me the damaged parts that needed replacing prior to doing anything. I would recommend Precision Garage Door to everyone.
Suzanne Schluederberg
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The tech Steve arrived early in the timeframe and quickly assessed the repair needs for our 20-year-old garage door. Two hours later the springs, cables, and rollers were replaced. He was personable and professional.
Field Manager: Steve Wells
Service: Broken Garage Door Spring Repair
Janice Welt
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Steve Wells did a great job getting my garage door to open again. He thoroughly explained my options and finished the job at the time of consult. Very professional and knowledgeable. I will call Precision if I need service again.
Field Manager: Steve Wells
Service: Garage Door Opener Repair
Candy Rasmuson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Excellent service, efficient, helpful recommendations with why to consider them. Highly recommend!!!! Steve was excellent
Tim Galloway
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Service was great, timely, efficient and professional. Steve Wells was fantastic with many years of experience. He was straight forward with what was needed and went above and beyond what was expected. When the repair results did not meet his standards, Steve redid a portion of the repair until he was satisfied with the results. I would highly recommend Precision and Steve Wells.
Dan Jeffery
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Awesome!! Steve Wells was great. Punctual and professional
Field Manager: Steve Wells
Service: Garage Door Repair
Dave SCHUELER
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
From scheduling online to communicating with me before and during the visit, Precision was outstanding! Steve, our service tech, was easy to understand and helped us a great deal in solving our problem.
Field Manager: Steve Wells
Service: Garage Door Opener Install
Carolyn Hazel
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great service and information. Would recommend this company.
Field Manager: Steve Wells
Service: Garage Door Opener Install
RYAN PERRY
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Steve Wells was great and very helpful! and friendly
Field Manager: Steve Wells
Service: Broken Garage Door Spring Repair
Gary Smith
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
A recent thunderstorm with high winds and flying debris ruined our garage door and we couldn't even open it. Precision had installed it new for us about 10 years ago, and we were highly satisfied then, so we called them immediately to see if they could help. Someone came out the same day and determined what we needed and Joshua Abt, their installer, came out a couple days later and installed the new door for us. He did an excellent job, made sure everything worked perfectly before he left, and made sure we were satisfied. We were highly satisfied with him and also the gentleman who came out to inspect the damage and quote us a new door. The price was very fair and we signed immediately. We've used Precision twice and won't hesitate to use them again in the future if the need arises.
Leonard Wu
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Steve Wells arrived earlier than what he called. He inspected the door with the opener issue and concluded the door system needed replacement due to its over 30 year old age. He showed us the choices and recommended the one with us after some discussion. Financing was available to us. Sometime in June is the projected replacement date. New openers will be installed for both doors. The current opener closing issue was fixed until door replacement.
Amanda Knickerbocker
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I used this company for the first time a few years ago and was very pleased with the technician. I had another issue with my door yesterday and needed to have the cables replaced. Steve was here first thing this morning and had the job done very fast. He was friendly, professional, and exceeded my expectations. The work was under warranty and was taken care of beautifully!
Henry Fuhs
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
BEWARE. The service tech was upselling the entire time and tried to charge 3x what it should cost to replace a spring. Bad business!!!
Hi Henry, we sincerely apologize—this isn’t the experience we want for our customers and we take your feedback seriously. We reached out to the phone number we have on file in our system. Please contact our office at your earliest convenience so we can speak with you directly and work toward a resolution.
Tom Dettling
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Met with Steve, told him about my door remote was not working every time i open my garage door. He told me my garage was in bad shape. 26 years old. so i decided to get a new garage door. Steve was very helpful , with the payments ect.
Field Manager: Steve Wells
Service: Garage Door Opener Repair