Garage Door Repair in Sterling Heights, MI - Page 2

Kevin Hawkins

Jeff Blehm arrived eatly within the 2 hr appoint window. He was professional, friendly and knowledgeable, and took time and care to explain the issues with our door. He helped get the door back on track, and took the time to explain all of our options. We are moving forward with the purchase of a new door, to be installed within the next week. Updated 6/15: Turns out when the crew showed up to install the door I found out I had been mis-led about actually needing a new door. The crew that came were very professional and apologetic and suggested that I call the owner regarding the issue but I chose to go ahead with the install since I was unable to use the garage without doing so. When I returned to see how it was going they told me they had called the boss and he was going to call me to discuss what happened. When they finished, they were surprised he had not called me yet. That was Thursday. It is now Saturday evening, and the owner has failed to contact me at all. Aside from discussing the original issue, I've been waiting to tell him the new door closes with banging, poping and clunky noises. -unsatisfied customer.

Mary Ellen Koyle

Very thorough, friendly but polite. Knowledgeable.informed me about the issues . Have done options for foot replacement. This will be up to condo association. A pleasure to deal with this company and Dylan Smith-Gailey. Thank you!

Kathleen Debler

Shawn arrived on time, explained all options and did try to upsell the services that I was looking for. The job was done well and I am satisfied with the service preformed.

Kristin Sacco

Sean was very prompt, and knowledgeable, had my door up and running within a couple hours of call. I will definately use Precision Garage Door again!

Dennis Dean

My technician Dylan did an excellant job repairing my garage door opener.

Pam Merricle

Jon Lyons was the technician that installed our new garage door and opener. He did a great job. He was very professional. We had an overall great experience.

Jim Spahn

Very quick response to repair our garage door broken springs problem. Jeff Blehm was our technician. He was professional, personable, and took the time to explain and show me the issues and make recommendations. Replaced springs, drums, cables, track wheels and sensors. High quality result - very pleased.

Kathy Cmarik

Stephen Freitas was very friendly and courteous. He did a great job fixing the garage door and now it is easy to open and close.

Larry Puskar

Eric Miller and Anthony DeJesus did a wonderful job installing our new garage door. They were fast and Anthony showed me how to spray lubricant on all the parts of the Garage Door every 4 to 6 months.

Karen Pendergrass

Anthony DeJesus did a wonderful job installing our garage door. He was friendly, efficient, and answered all our questions as well as instructing us on how to maintain the door. Exemplary customer service. Thank you so much Anthony for a job well done!

Garry Alexander

He was very friendly, polite, knowledgeable. When he was done he took the time to explain the maintenance on the door and using only a garden hose to clean. I thought he was very professional in what he was doing. I am very pleased with both the door and with the tech

Fabio Rodi

Stephan was great, knowledgeable and super friendly.

Renee Martyniak

Jeff G did an amazing job updating and fixing our garage Very thorough and explained everything in detail to us seniors! We appreciate your service and expertise!

Ken Janiczek

Very professional company. Worked around my schedule. Delivered everything as promised and on time. Even sent a picture of my installer so I knew who was coming. Installer, Jon Lyons, arrived early but called ahead to ask me if it was ok. Very friendly, very knowledgeable, flawless installation within the time he had promised, then took the time to explain the features and answer any questions I had. Would highly recommend Precision Garage Door of SE Michigan.

Richard Wojciechowicz

Very nice and professional folks.

Patricia Belanger

My garage door opener was 20 years old. It was in very bad condition as I didn't do any maintenance because I never knew I had that responsibility. Mark Kucel, Field Manager, and his assistant needed to install a complete new system. I appreciated the fact they said I could use the old motor, as it was still working, but I chose to replace the entire system. I am very pleased with the new system and their workmanship. I would highly recommend this company and their staff. P.S. They explained what maintenance I had to do in the future.

Nancy Quinn

Realized late Saturday afternoon that I needed help because my Garage door would not open. Called Precision and by Sunday noon Eric arrived and had the problem fixed and also informed me of additional issues that he could take care of. Well done and I would recommend them. Eric was good about explaining everything about what was being done and why.

Cindy Gavin

Our garage tech, Stephen was very polite, courteous and explained in detail what he would be replacing. He was very knowledgeable about the products. Customer service was top-notch with precision door, and we will recommend to others.

Chris Wendel

Jordan Wallace arrived at my home within 1.5 hours of my original call and took care of my issue quickly and professionally! They will get ALL of my garage door business!! Thank you Jordan and Darryl!!

Vincent Cinquegrani

Msrk Kucel did a fantastic job. Was very knowledgeable and explained everything simply and in precise detail. We will always use Precision door for our needs.