Read what people are saying
about Precision Garage Door in:
Macomb County, MI
Precision Garage Door of Detroithas received 295 reviews, averaging 4.96 Stars:
Eastpointe, MI
Warren, MI
I was completely satisfied with the service I received. The technician was extremely friendly, helpful, and professional. He called me to tell me what time to expect him, and he arrived in a timely manner. I received several emails to keep me informed m. I would highly recommend Precision Door to everyone.
- Judy Gralinski
Warren, MI
Same day service from a smart technician Dan Duvall , who quickly found the problem. I will definitely recommend Precision Garage Door whenever the occasion should arise. I also got a good quote when its time for a replacement.
- James Raymond
Warren, MI
This was our first encounter with Precision Garage Door. It was relatively easy to schedule a date and time for our repair that was convenient for us. Eric Heckroth, our technician who did our installation, took the time to go over different packages that would address current and future issues. He was very professional and pleasant to work with. We did end up replacing the springs, bearings, rollers, and cables. Overall, we are very pleased with our garage door repair and the company.
- Linda Desantis
Roseville, MI
We are so pleased with the service from Jeff Blehm on our garage door! We called in the late morning and our door was fixed by afternoon. Great job, great service and we would definitely use Precision Garage Door again.
- Mary Wedyke
Roseville, MI
Shawn is an excellent worker. He arrives on time, keeps you informed of what is wrong with the garage door, what needs to be done and gets the job done expertly and quickly. He never makes you feel like your bothering him with questions.
- John Petrik Jr
Clinton Township, MI
I needed a new extension spring on a single garage door and was quoted $780. How preposterous is this!! Watch out, folks!
- Paula K
Hello Paula, we’re very sorry for your experience and would love the opportunity to make it right. We’re reviewing what happened and will be reaching out to you shortly.
Clinton Township, MI
I looked at a number of Garage Door repair businesses on line , several looking good but something just impressed me. I looked at the reviews and the personnel, and many looked like they were skilled. I really liked the technician Jeff and saw he had 100% good reviews. Lo and behold he was my repair man. He knew immediately what I needed and gave me 3 options to choose from. I opted for the one that fit my needs and budget that was in the middle. The wire was first class with great explanation what was replaced. Love the 5 year warranty and glad I chose Precision. Mindy in the office was also very helpful in setting up the appointment which was very timely and well fit in my schedule. Received a new spring, cables, and rollers. Am glad I chose this company!
- Jim Carden
Sterling Heights, MI
Jeff Blehm was my technician. He did an awesome job and everything looks great and works well.
- Katherine Johnson
Warren, MI
The tech was great, very honest and very professional.
- Michael Benson
Clinton Township, MI
Steven Franklin was very courteous. He was professional, with clear instructions about the care of the door. I was very pleased with the job he did from start to finish. Steven did an excellent job.
- Gary Borowski
Eastpointe, MI
Anthony was very pleasant, cleaned up after himself and answered all my questions. Seemed very knowledgeable and explained how to care for my new garage door and opener. I would highly recommend your company to my friends and neighbors. I love that the company sent a photo of Anthony and let me know, as did Anthony, when he was on his way.
- Lynda Pace
Warren, MI
Door was repaired but took too visits. Tech was very polite and good.Only mishap was when he remover tension on door springs and lowering the door one of steel lines sapped and broke one of the insulated glass windows of which I need to have made.
- Richard Krupa
Sterling Heights, MI
Hi, your company did a great job with my new garage door. The whole process was seamless. The technician was very professional. I especially appreciated the text notification with the professional's name and picture, that is a very nice safety procedure.
- Carol McGee
New Baltimore, MI
Matt was great, on time with all the parts an plenty of knowledge. Got my garage door fixed in a flash. If I ever need service again definitely will request Matt. Precision garage door is a great company fair, punctual, knowledgeable.
- Jeremiah Demers
Sterling Heights, MI
We called Precision out to fix our garage door. After talking with the gentleman we decided a new door would be best. They came out yesterday bright and early and installed it. The young man did a great job explained everything to my husband. Would recommend them to anyone needing a new garage door.
- Mike Zugza
Clinton Township, MI
We were very impressed by the staff from Precision, from the Tech (Mr. Boutin) and the Administration Staff to the installer (Anthony). They were professional, honest, and assisted us with what was best for us. I would highly recommend Precision for your garage door needs. Mark Gardner
- Mark Gardner
Sterling Heights, MI
the best company in our area. ALSO, my installer, Shawn was the best worker that I have had out here to do work in years . Great employee. would request him only, again if needed. He's the best.
- Jerry Hadacz
Clinton Township, MI
From beginning to end, process was professional and up-front. Every employee I talked to and every installer I met was top-shelf. Future garage needs for me will be with Precision Garage Door Service. PERIOD!!
- William LaChance
Roseville, MI
My garage door wouldn't open so I called Precision and they sent a technician out the next day. Jordan showed me what the problem was and made a temporary fix. He ordered a part that was supposed to come in in 3 to 5 weeks. When it came in a different technician, Anthony, came and installed the new panels and the garage door is working just fine. I'm very happy with the service I've had from Precision and from their staff especially Jordan who determined the problem and Anthony who fixed it!
- Eileen Paczesny
Macomb, MI
Had an incident this morning. A spring broke on my garage door. I scrambled around to find a company to repair it. I ended up finding Precision Garage Door on line. Fortunately, there was an opening today. I booked a time and they were out as promised. I ended up getting both springs and bearings replaced. I had the tech also check the motor as it was 26 years old. Had to replace that also. Lucky for me that he was here for the other repair. Dylan, the tech, did an excellent job and was very informative with the operation details. I would highly recommend Precision Gararge Door to anyone needing repairs.
- Jerry Petz
Product:
Clinton Township, MI
Dealing with Precision was a very positive experience. Installer Steven F. was professional, friendly, and made sure I got the use of my garage back in no time, making me very happy.
- Joann E
Macomb, MI
Steve showed up and immediately had a smile on my face with his personality. He knew right off of the top of his head everything that had to be done, and it was A LOT! I knew I was dealing with a man that took his profession seriously. He had an estimated time of completion and he nailed it to the minute. His explanations of every system detail and maintenance procedure was a no-frills, no nonsense approach that made it all easy to understand. A neighbor walked by and asked for his card because they were looking to have some maintenance done too and I genuinely felt that they were in the right place and right time because whatever they need, it’ll get taken care of. I’d give more stars if I could.
- Brian Zarzycki
Service Provided:
Product:
Installer: Steve Franklin
Sterling Heights, MI
Poor communication between precision and technician. Gave quote for replacement gasket for bottom of door okayed, called 2 weeks later and it was never ordered. Needed to come back and measure again, what happened to first measurement and quote?
- Karin Ruf
Roseville, MI
Scheduled same day service, which was nice. Cable broke on one side so had to replace. I thought the cost was a bit excessive. $666. He said because my door was wooden, and it is heavier that it would take longer. However, he was finished in 30 minutes. Maybe the price was more because I live in Birmingham.
- Robert Morgan
Thank you so much for taking the time to share your feedback! We really appreciate the opportunity to help with your garage door repair and are glad we could provide same-day service. We understand that repair costs can sometimes feel high, and we always aim to be transparent and fair in our pricing. The price reflects not only the parts and labor, but also the specialized work involved with heavier wooden doors to ensure everything is safe and properly balanced. That said, we truly value your feedback and will take it into account as we continue to improve our service. Thank you again for choosing us, we appreciate your business and hope to serve you again in the future!
Clinton Township, MI
We were exceptionally pleased with the knowledge, work and craftsmanship!
- Lisa Thomas
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Roseville, MI
First, and foremost, I appreciated the fact that Precision had a live person answering the phone. Not an automated system. My technician was in immediate communication with me once my service order was placed. Matthew Boutin, was very professional as he showed me what the issues with my garage system were. He even went so far as to tell me what each part's role was with my system. Matthew provided several quotes, with great detail, so that I could make an educated decision. Once my choice was made, Matthew got right to work and finished the job to my satisfaction. I would highly recommend Precision and Matthew in the future. I had a very pleasant experience from call to finish. Thanks Matthew!!!!!!!
- Katrina Drayton
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Sterling Heights, MI
Jeff was our technician. He was a real pleasure to work with -- knowledgeable, friendly, professional. He answered all our questions and saved us some money too.
- Carl Marlinga
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Roseville, MI
Steve, our technician, resolved our issues immediately. He throughly inspected our garage door and showed us other issues with the door. Not only is Steve a great person to work with Precision Garage Door was able to schedule him to call on us the same day. We would highly recommend both Steve and the company for future work.
- Jim W.
Thank you, Jim! We appreciate your feedback about Steve and are happy to hear he provided such great service. It's our goal to ensure quick and effective solutions for our customers. Your recommendation means a lot to us!
Clinton Township, MI
Daniel was quick professional and informative. Couldnt be happier with the service and how quick they responded. Thank you again!
- Robert Mitchelson
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Dan was prompt , friendly and very professional.
- Wendy Carmichael