4.9 1 2 3 4 5 822 Reviews

From Grand Rapids Homeowners

Garage Door Repair in West Michigan - Page 2

Precision Garage Door

Same-day garage door repair in West Michigan, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Grand Rapids FREE Service Call With Any Repair

Serving Grand Rapids

Proudly serving the West Michigan community with same day service.

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Local Garage Door Repair in West Michigan

Precision Garage Door of West Michigan provides same-day garage door repair in the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

West Michigan homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Grand Rapids

Serving Grand Rapids

and surrounding communities

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What Customers are Saying

Summary based on the 702 most recent customer reviews

Precision Garage Door of Grand Rapids is viewed very positively across West Michigan for fast, reliable garage door service delivered by knowledgeable, professional technicians. Customers frequently praise the company’s same-day and weekend availability, clear communication, thorough explanations of repair options, and efficient workmanship that leaves doors operating smoothly. Many reviews also highlight friendly service, easy scheduling, and strong follow-through from phone call to completed job, with several customers saying they would use the company again or recommend it to others.

What Customers in Your Area Mention Most

Responsiveness (214) Customers repeatedly praise how quickly Precision Garage Door responds, often with same-day or next-day service and fast arrival after a call. Professionalism (198) Reviews consistently describe the technicians as professional, courteous, respectful, and easy to work with. Expertise (176) Customers frequently note that technicians are knowledgeable, thorough, and able to diagnose issues accurately while explaining what needs to be done. Speed (168) Customers often mention that repairs and installations are completed quickly and efficiently, sometimes within an hour or two. Service (160) Reviews regularly praise the overall service experience as helpful, friendly, accommodating, and customer-focused from start to finish. Communication (151) Many reviews highlight clear, detailed communication, including arrival updates, written confirmations, photos of the technician, and easy-to-understand explanations. Workmanship (129) Customers describe the repair and installation work as high quality, thorough, and effective, with doors working smoothly afterward. Booking Experience (96) Many customers say scheduling is easy and convenient, with online booking and prompt appointment setup standing out positively. Value (54) Some reviewers call the pricing fair or reasonable and mention that the service felt worthwhile given the quality and warranty coverage.

Recent Reviews from Grand Rapids

Richard Clark

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Service tech Connor Scane went above and beyond. He was professional and very courteous. He is an asset to your company. I would recommend your company anytime.

Connor Scane

Service Technician: Connor Scane

Service: Garage Door Opener Repair

Janet Dusendang

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Caledonia, MI 09/13/2026

Ryheem was our technician. He was professional, thorough and knowledgeable. The service is fast and fair. You can’t expect more than that.

Ryheem Stokes

Service Technician: Ryheem Stokes

Service: Garage Door Repair

John S

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Kalamazoo, MI 09/12/2026

Service was quick and friendly. The technician was knowledgeable, friendly and willing to answer all my questions. Could not have asked for better service. Would have given 5 stars but price was little high I thought.

Jordan Houser

Lead Technician: Jordan Houser

Service: Broken Garage Door Spring Repair

Product: Springs

Cathy F.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Zeeland, MI 09/10/2026

Thank you so much for your quick response Precision Garage team! Ryheem did a great job! He was very thorough, knowledgeable and personable.

Ryheem Stokes

Service Technician: Ryheem Stokes

Service: Garage Door Opener Install

Product: Garage Door Opener

Michael Geren

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Gobles, MI 09/10/2026

Zack was very professional. Very curtious and knew his job. Would recommend him to anyone. Thank you.

Zackeriah Ruiz

Service Technician: Zackeriah Ruiz

Service: Garage Door Repair

Product: Garage Doors

Margo Laug

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Tyler did a great job

Tyler Kerry

Lead Technician: Tyler Kerry

Service: Garage Door Opener Install

Product: Garage Door Opener

Mary Luchtman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wyoming, MI 09/09/2026

Courteous installer. Explained everything he would be doing. Did a great job.

Ryheem Stokes

Service Technician: Ryheem Stokes

Service: Garage Door Opener Install

Product: Garage Door Opener

Sue VanderPool

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Morley, MI 09/09/2026

Tyler was very personable and very detailed about the work that will be done, he wasn't pushy about selling me something I didn't want, very impressed with his professionalism, he took the time to answer questions and very respectful, and a good estimate. Thank you, Sue VanderPool

Tyler Kerry

Lead Technician: Tyler Kerry

Service: New Doors

Pat Seelye

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Mattawan, MI 09/08/2026

Connor was here early and was up front and very personable, giving me options about my repairs. In the future I would not use anyone other then Precision Garage doors. He had everything needed on his truck at the time of repair.

Connor Scane

Service Technician: Connor Scane

Service: Garage Door Opener Install

Product: Opener

Roger Prater

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Ionia, MI 09/05/2026

We met with Tyler Kerry from Precision Door. A very friendly and knowledgeable young man. He explained in detail why my garage door failed and what my remedy would be. He was very honest and patient with my questions. Tyler did not try to talk me into something I didn't need. I'm very pleased with Precision door and Tyler Kerry. We're looking forward to our new garage door. Thanks again to Precision Door and Tyler.

Tyler Kerry

Lead Technician: Tyler Kerry

Service: Broken Garage Door Spring Repair

Product: Garage Doors

Christine Gale

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Holland, MI 09/04/2026

I am very impressed with Precision Garage Door or West Michigan. This company as well as their technician Jordan Houser are responsive, professional, very informative. They gave me a window appointment, which the technician beat as well as a text of the picture of their employee who would be arriving at my home. This was comforting for my safety as well as theirs. Jordan accessed the problem, offered options with no pressures and put my garage door back on track in no time. I will not hesitate to contact Precision Garage Door in the future & would recommend highly. Thank You so much!!! Christine Gale

Jordan Houser

Lead Technician: Jordan Houser

Service: Garage Door Repair

Jim Combs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Allegan, MI 09/04/2026

Jordan was very good and came when he said he would. He explained all of the aspects of our new door and opener. He was very kind and answered all questions we had. He is a huge asset to your company. We got new door and opener.

Jordan Houser

Lead Technician: Jordan Houser

Service: Install Garage Doors

Product: Belt Drive Garage Door Opener

Kathie Nelson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Zeeland, MI 09/04/2026

I had Genie garage door openers installed by Precision and was very pleased. Today Tyler helped with the remote, very thorough, respectfull and checked everything out to make sure it was running properly. Very good experience.

Tyler Kerry

Lead Technician: Tyler Kerry

Service: Garage Door Opener Repair

Sonya Buikema

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Very responsive and knowledgeable . Very organized and personable . Gave clear options . Came out in a very timely manner . Wish the price was a little better . Seemed high .

Tyler Kerry

Lead Technician: Tyler Kerry

Service: Broken Garage Door Spring Repair

Product: Springs

Ken Rogers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Portage, MI 08/31/2026

Connor was great

Connor Scane

Service Technician: Connor Scane

Service: Garage Door Repair

Diane Walsh

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Tyler was very knowledgeable, professional and easy to engage with. He explained the problem and explained what was needed. The work was completed and everything works great. I would recommend Precision Garage Door to anyone,

Tyler Kerry

Lead Technician: Tyler Kerry

Service: Garage Door Repair

Tony Armentrout

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Dorr, MI 08/29/2026

My garage door wouldn't stay closed. I called Precision Door on Friday afternoon and were there by Saturday afternoon. The service tech did his inspection and then communicated thoroughly about what he would need to do. The repairs were completed pretty quickly. The service tech that came out was great!!

Ryheem Stokes

Service Technician: Ryheem Stokes

Service: Garage Door Opener Repair

Gary Gensch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Climax, MI 08/28/2026

Ryheem was very knowledgeable and explained all of my options precisely. He was polite and professional. I think he went the extra mile to make sure I was satisfied with his work. As a former business owner, I would be proud to have him on my team.

Ryheem Stokes

Service Technician: Ryheem Stokes

Service: Broken Garage Door Spring Repair

Product: Springs

Fred & Terry Weiss

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Kent City, MI 08/27/2026

To whom it may concern, Had to call on your service rep yesterday for some door repairs. Zack was the most informative and well explaining person I have ever spoken to. Told me everything he had to take care of and then took care of all the issues we had ,also very neat and had no mess. Very educated man i would request Zack for any problems i would have . Thank you for taking such great care of what we needed done .My complements to Zake GREAT JOB.

Zackeriah Ruiz

Service Technician: Zackeriah Ruiz

Service: General Service

Alona Wood

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Kalamazoo, MI 08/26/2026

Mitch came out and did a great job explaining what was needed for my door repair. He was kind and willing to listen to my needs. Lance then came out and replaced my door sooner than the window of time estimated, and he also did a great job explaining what he did and answering my questions. I’ll call Precision again if I have any future needs!

Mitch Fiewig

Location Lead: Mitch Fiewig

Service: Install Garage Doors

Product: Garage Doors

John

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rockford, MI 08/26/2026

Zack was on time, pleasant and patient. He listed to my goals and issues for the service call, noted some of my concerns were unjustified, and pointed out other issues that were not an imminent threat but could be in the near future. No work out of my original concerns was pressed, and options as to work scope carefully explained. Work was done quickly, and both garage doors now operate more smoothly and quietly. Well done, Zack!

Zackeriah Ruiz

Service Technician: Zackeriah Ruiz

Service: Broken Garage Door Spring Repair

Product: Springs

Robert Cronin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Caledonia, MI 08/19/2026

First Class Service !!!!!

Austin Bectel

Service Technician: Austin Bectel

Service: Garage Door Repair

Product: Springs

Paul Denny

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Zeeland, MI 08/16/2026

Precision Garage Door has serviced our garage door in the past and did an excellent job in the repair. When it came time to put in a new opener the decision was an easy one. Austin Bectel came in a timely manner and made the install look easy. I would recommend Precision Garage Door for all your garage door needs.

Austin Bectel

Service Technician: Austin Bectel

Service: Garage Door Opener Install

Product: Garage Door Opener

Lee Gordon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Allendale, MI 08/14/2026

Tried a couple of garage door places. Your's had a real person promptly answer the phone. The sale was done right then! Your technician, Ryheem Stokes, kept in contact so we knew when he would arrive. He explained our door problem, told us what he was going to do, did it, and then told us what he did. He was efficient and courteous and answered our questions. Before he left he gave us a few maintenance tips that will help. A good experience. Thanks.

Ryheem Stokes

Service Technician: Ryheem Stokes

Service: Garage Door Repair

Product: Springs

Mirtle Brunt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I am a former customer.. your technician was on time. Took care of my problem & answered my questions. Knowledgeable & courteous. Have recommended you before and will continue to do so.

Jordan Houser

Lead Technician: Jordan Houser

Service: General Service

Bill Hellman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Portage, MI 08/12/2026

My wife and couldn't be more impressed with the quickness of a response to our problem. Connor was so friendly and so knowledgeable when he arrived to take care of a problem our old garage door and driver. We could not ask for a more efficient and friendly tech. visit. Thank you Precision door and thank you Connor

Connor Scane

Service Technician: Connor Scane

Service: Garage Door Opener Repair

Christopher Gutowsky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Kalamazoo, MI 08/09/2026

Conner arrived early because he finished early with another customer. He was very knowledgeable and friendly. After looking over the situation of my garage door we decided to have the garage door replaced it is 21 years old. He took a down payment on a new one.He told me someone would get in touch to make an appointment to have the new one installed.

Connor Scane

Service Technician: Connor Scane

Service: General Service

Product: Garage Doors

Kevin & Kathy Ecclesine

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
08/07/2026

Tyler Kerry was our technician from Precision Garage Door today. He did an excellent job repairing and replacing needed parts on our garage door. He also gave us 4 options to choose from before beginning the work. We also received a 7 yr warranting for parts and labor on the work he did. He worked efficiently and everything is working so much better than before. We will definitely call Precision Garage Door again the next time we need work done on our opener or other garage door parts. They also came out the same day we called to make the repairs or we wouldn’t have been able to open the door and get a car out of the garage.

Tyler Kerry

Lead Technician: Tyler Kerry

Service: Garage Door Repair

Product: Springs

Gwen Dykhouse

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Mitch was very informative, knowledgeable and kind. I very much appreciated his presentation and great interest in what he was offering. Unfortunately I have chosen to go with another company. We will definitely recommend your company in the future. Thank you so very much. Gwen Dykhouse

Mitch Fiewig

Location Lead: Mitch Fiewig

Service: New Doors

Mike Chandler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Paw Paw, MI 07/30/2026

Today I had a new keypad installed and maintenance performed. Conner was professional and knowledgeable. I enjoyed talking with him. Precision Garage Door of West Michigan is an excellent company to work with, and I would highly recommend them.

Connor Scane

Service Technician: Connor Scane

Service: Garage Door Opener Repair

Product: Remotes / Keypad

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Grand Rapids (616) 213-3701
Kalamazoo & Battle Creek (269) 359-1515
West Michigan Lakeshore (616) 239-2391
Greenville & Big Rapids (989) 203-2206
Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009