From Grand Rapids Homeowners
Garage Door Repair in West Michigan - Page 2
Precision Garage Door
Same-day garage door repair in West Michigan, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.
Serving Grand Rapids
Proudly serving the West Michigan community with same day service.
Local Garage Door Repair in West Michigan
Precision Garage Door of West Michigan provides same-day garage door repair in the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.
West Michigan homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.
The reviews below are from customers who have used Precision Garage Door for service in and around the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon and reflect their experiences with our technicians, repairs, and customer service.
Same Day Service
We fix it fast, often the same day
Upfront Pricing
Honest, flat-rate pricing with no surprises
Local & Trusted
Proudly serving local communities
What Customers are Saying
Precision Garage Door of Grand Rapids earns consistently strong praise across West Michigan for fast response, clear communication, and professional technicians who explain options, complete repairs efficiently, and leave garage doors working smoothly. Customers frequently describe the team as friendly, knowledgeable, and easy to work with, and many mention positive experiences with new door and opener installations, including thorough setup and walkthroughs. Reviewers also note a smooth booking experience and frequent same-day or next-day service across the service area.
What Customers in Your Area Mention Most
Recent Reviews from Grand Rapids
Dianne Williams
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Jordan was great he was on time and polite and explained everything. Great young man
Jeff Price
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Excellent, competent and friendly service.
Mark Dulemba
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Our spring broke late in the afternoon and Tyler showed up the next morning. His work was excellent and first rate; he was very knowledgeable and knew what he was doing. Our door needed a lot more work than just a spring and Tyler finished in less than 2 hours. Overall a great experience and we will call again the next time we need garage door help :).
Ryan Miller
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Mitch was very knowledgeable and easy to work with. Worked incredibly efficiently and was a pleasure to work with!
Marty Hutchinson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Precision was the only garage door repair company doing repairs on the weekend, torsion spring broke Friday evening, repair's were made Saturday morning, Ryheem, our technician was very thorough, he went over every inch of the door, our garage door was installed when we built the house 32 years ago, we ended having him replace just about everything on the garage door, listed below,,, 1 Center Bearing 2 End Bearing (Left) 3 End Bearing (Right) 4 5" Rollers: 5 Torsion Cable 8' 6 PDS 10' Drum (Left) 7 PDS 10' Drum (Right) 8 PDS Powder-Coated Torsion Springs 9 PDS Powder-Coated Torsion Springs All services were performed and completed, wasn't planning on spending that much, a little pricey, but probably all were all needed after 32 years of service, Ryheem was great and appreciated his professionalism, the job took approximately 4 hours from start to finish...Thanks again , Marty Hutchinson.
Service: Broken Garage Door Spring Repair
Product: Springs
Richard Hiskes
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Zack came on Saturday afternoon and proceeded to replace the garage door motor and peripherals in just a couple of hours. He was very tidy and informative, and a pleasure to have working on our house. I would recommend him to anyone. Well done.
technician: Zackeriah Ruiz
Service: Garage Door Opener Install
Product: Belt Drive Garage Door Opener
Wendy Cors
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
We have a 74 year old solid wood garage door that broke today at 10:00am. I had a service tech, Tyler Kerry, at our door at 2:45pm. Tyler assessed the problem, clearly explained all the options available, and provided us with estimates for each option. After making our choice Tyler fixed the door doing a thorough job. Excellent service and communication! We highly recommend Precision Garage door and are thankful for the superior job Tyler did for us!
technician: Tyler Kerry
Service: Garage Door Repair
Sarah Platt
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Precision door was incredible! Jordan was my service guy, and he was incredibly knowledgeable and very nice and respectable and I would hire them again in a second!
Vanna Priebe
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Precision was prompt, efficient and very plessant to work with.
Collin Nelson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The technician was prompted and provided excellent and professional service. My only concern which had nothing to do with the technician himself was the actual cost of the repair which I found on the high side compared to other service providers I had made contact with. My main reason for going with Precision was due to prior experience with garage door repair in the past. I had asked about a senior discount, which you provided but quite frankly it’s too insignificant to be considered a real discount.
Larry Austad
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Jon very professional and did an excellent job in completely refurbishing the entire door lifting mechanisms.
Service: Garage Door Opener Repair
Kathy
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Another great experience with Precision taking care of the my garage door needs. Always great people to work with, thorough, kind, professional and efficient. They never disappoint and I would recommend them every time!
Thomas James
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Your service representative was GREAT!!! Thank you again for your service.
unnamed
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Jordan was outstanding. Professional, knowledgeable, on time, and ensured everything was completed to our satisfaction.
Field Manager: Jordan Houser
Service: Broken Garage Door Spring Repair
William Bedford
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Tyler is a professional who comes on short notice at the scheduled time and calls unroute. He always communicates his thoughts, ideas and final solutions
technician: Tyler Kerry
Service: General Service
Terry Glass
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Austin was professional and courteous. I felt confident in his work and information he shared. Lift master was our choice for garage door opener. Easy to set up appointment for a quick response.
Jim Paul
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I would probably never use your company in the future. I was charged $320 for 25 minutes of labor, which I feel is excessive. I reached out to the company for some sort of relief or explanation and was told that adjusting the spring was dangerous and that wss the going rate. I also had a handle installed that failed after two lifts of the garage door. The company did say they would send someone over tomorrow to fix the handle. Stay tuned.
technician: Zackeriah Ruiz
Service: Garage Door Repair
Beth Horne
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Precision Garage Door installed a new garage door and opener back in 2019. Thank you Zack Ruiz for your assistance today on installing a new battery for me, lubricating the door rollers, and making sure everything was functioning properly with my garage door. Zack was very courteous and professional and took the time to explain everything he was doing! Precision Garage Door is a great company to work with and A+ on your communication with the customer!
technician: Zackeriah Ruiz
Service: General Service
Les Coleman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Jordan was prompt, very nice and respectful of my property. Great service and fair price. Would certainly recommend you to anyone.
Mike Reed
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Tech (Austin) was on time and quickly replaced the broken Torsion spring. He was friendly and professional.
technician: Austin Bectel
Service: Broken Garage Door Spring Repair
David Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
We used Precision Garage Door to replace a broken Garage Door Opening unit. The technician who came on May 26, 2026 to help us was courteous and professional. The job was completed quickly, and the new garage door opener is working well. I especially appreciated how he assisted us with connecting the new opener to our auto garage door buttons.
Bill Kober
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Did not fix the problem and charged me almost $400 are you for real?
Hi Bill, thank you for your feedback. We’re truly sorry to hear about your experience. We would love the opportunity to speak with you and make things right. We have attempted to contact you. Please reach out to us at your earliest convenience so we can work toward a resolution.
technician: Zackeriah Ruiz
Service: Garage Door Opener Repair
Brian Chavez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Repair guy, Austin, was great. Very helpful. But after doing some research, I realized how much we overpaid to get our garage door fixed. Due to the fact that it was a holiday weekend, we rushed before getting quotes elsewhere. Adhering hearing back from other repair services, I am sick to my stomach knowing how much we overpaid. Once again, Austin was nice and professional. But please, do your research before going with Precision.
Hi Brian, thank you for your feedback. We’re truly sorry to hear about your experience. We would love the opportunity to speak with you and make things right. We have attempted to contact you. Please reach out to us at your earliest convenience so we can work toward a resolution.
Janet Gillette
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Professional and prompt service. Connor was very nice and explained everything to be done.
Barbara Vandertuuk
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Very professional, was able to come out on a weekend, and a job well done. thank you Jon, for your service
Service: Garage Door Repair
Product: Springs
David Howard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Problem solved by your courteous and professional technician Zack Ruiz. He answered all my questions, made the necessary repairs and gave me insight on what to expect when I replace my existing garage door. Please rest assured that when the time comes for replacement, Precision will be the company I call.
technician: Zackeriah Ruiz
Service: Broken Garage Door Spring Repair
Janet Olszewski
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Jordan was extremely sweet…. Not pushy! He installed a new motor and we love it. Precision always will get me in. Employees are all friendly and explain everything very well!
John TenElshof
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I always use Precision for all my garage door work. They are professional and timely. They look out for the customer!
Field Manager: Jordan Houser
Service: General Service
Allen Kelly
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Our neighbor recommended your company to us. We called and they were at our house the same day and work was completed the next day. Jordon Houser was polite and not pushy. He explained everything he was going to do to fix our 3 doors. Expensive but hopefully worth it in the long run.
Field Manager: Jordan Houser
Service: Broken Garage Door Spring Repair
Product: Belt Drive Garage Door Opener
Gary Harkins
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Jordan Houser is very competent. He was having trouble at first because something about my garage door opener was wired in an unconventional way. Jordan persevered and figured it out. I'm very pleased that I have a numeric input device once again.
