4.9 1 2 3 4 5 795 Reviews

From Grand Rapids Homeowners

Garage Door Repair in West Michigan - Page 3

Precision Garage Door

Same-day garage door repair in West Michigan, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Grand Rapids FREE Service Call With Any Repair

Serving Grand Rapids

Proudly serving the West Michigan community with same day service.

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Local Garage Door Repair in West Michigan

Precision Garage Door of West Michigan provides same-day garage door repair in the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

West Michigan homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Grand Rapids

Serving Grand Rapids

and surrounding communities

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What Customers are Saying

Summary based on the 676 most recent customer reviews

Precision Garage Door of Grand Rapids receives overwhelmingly positive feedback across West Michigan for fast, same-day help, knowledgeable technicians, clear communication, and professional, courteous service. Customers frequently mention thorough explanations, multiple repair or replacement options, clean and efficient work, and strong follow-through from scheduling through completion. Many reviewers also describe the company as reliable and easy to work with, with several noting fair or reasonable pricing and good value for the work performed.

What Customers in Your Area Mention Most

Speed (190) Customers repeatedly praise the company for fast response times, including same-day service, quick arrivals, and prompt repairs that get doors working again quickly. Expertise (173) Reviewers consistently describe technicians as knowledgeable, skilled, and able to diagnose problems quickly while explaining what was wrong and how it could be fixed. Communication (165) Customers value the clear communication throughout the process, including arrival updates, call-ahead notices, photos of the technician, detailed explanations, and straightforward options. Professionalism (160) Many reviews highlight professional conduct, with technicians described as courteous, polite, respectful, thorough, and easy to work with. Service (145) Customers frequently praise the overall service experience, noting helpful staff, strong customer care, and technicians who go above and beyond to make the process easy. Responsiveness (132) Reviewers consistently mention that the company responds quickly to calls and service requests, often with appointments scheduled within hours or on the same day. Workmanship (121) The repair and installation work is often described as excellent, efficient, and done right the first time, with doors left operating smoothly, quietly, and properly. Trustworthiness (97) Customers frequently say the team is honest, upfront, and not pushy, with several noting that technicians presented options without pressure or upselling. Value (68) A notable group of reviewers describe the pricing as fair, reasonable, or worth it for the quality and speed of service, especially when urgency or warranty support mattered.

Recent Reviews from Grand Rapids

Kathy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
06/16/2026

Another great experience with Precision taking care of the my garage door needs. Always great people to work with, thorough, kind, professional and efficient. They never disappoint and I would recommend them every time!

Tyler Kerry

technician: Tyler Kerry

Service: Garage Door Repair

Product: Belt Drive Garage Door Opener

Thomas James

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Caledonia, MI 06/13/2026

Your service representative was GREAT!!! Thank you again for your service.

Zackeriah Ruiz

technician: Zackeriah Ruiz

Service: Garage Door Opener Install

Product: Garage Door Opener

unnamed

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
06/13/2026

Jordan was outstanding. Professional, knowledgeable, on time, and ensured everything was completed to our satisfaction.

Jordan Houser

Field Manager: Jordan Houser

Service: Broken Garage Door Spring Repair

William Bedford

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Tyler is a professional who comes on short notice at the scheduled time and calls unroute. He always communicates his thoughts, ideas and final solutions

Tyler Kerry

technician: Tyler Kerry

Service: General Service

Terry Glass

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wyoming, MI 06/09/2026

Austin was professional and courteous. I felt confident in his work and information he shared. Lift master was our choice for garage door opener. Easy to set up appointment for a quick response.

Austin Bectel

technician: Austin Bectel

Service: Garage Door Opener Install

Product: Garage Door Opener

Jim Paul

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wayland, MI 06/08/2026

I would probably never use your company in the future. I was charged $320 for 25 minutes of labor, which I feel is excessive. I reached out to the company for some sort of relief or explanation and was told that adjusting the spring was dangerous and that wss the going rate. I also had a handle installed that failed after two lifts of the garage door. The company did say they would send someone over tomorrow to fix the handle. Stay tuned.

Zackeriah Ruiz

technician: Zackeriah Ruiz

Service: Garage Door Repair

Beth Horne

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Jenison, MI 06/06/2026

Precision Garage Door installed a new garage door and opener back in 2019. Thank you Zack Ruiz for your assistance today on installing a new battery for me, lubricating the door rollers, and making sure everything was functioning properly with my garage door. Zack was very courteous and professional and took the time to explain everything he was doing! Precision Garage Door is a great company to work with and A+ on your communication with the customer!

Zackeriah Ruiz

technician: Zackeriah Ruiz

Service: General Service

Les Coleman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Jordan was prompt, very nice and respectful of my property. Great service and fair price. Would certainly recommend you to anyone.

Jordan Houser

Field Manager: Jordan Houser

Service: Garage Door Repair

Product: Cables

Mike Reed

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Whitehall, MI 05/31/2026

Tech (Austin) was on time and quickly replaced the broken Torsion spring. He was friendly and professional.

Austin Bectel

technician: Austin Bectel

Service: Broken Garage Door Spring Repair

David Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Kalamazoo, MI 05/27/2026

We used Precision Garage Door to replace a broken Garage Door Opening unit. The technician who came on May 26, 2026 to help us was courteous and professional. The job was completed quickly, and the new garage door opener is working well. I especially appreciated how he assisted us with connecting the new opener to our auto garage door buttons.

Connor Scane

technician: Connor Scane

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Bill Kober

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wyoming, MI 05/27/2026

Did not fix the problem and charged me almost $400 are you for real?

Response from Brandon Falone, President Business Owner

Hi Bill, thank you for your feedback. We’re truly sorry to hear about your experience. We would love the opportunity to speak with you and make things right. We have attempted to contact you. Please reach out to us at your earliest convenience so we can work toward a resolution.

Zackeriah Ruiz

technician: Zackeriah Ruiz

Service: Garage Door Opener Repair

Brian Chavez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Repair guy, Austin, was great. Very helpful. But after doing some research, I realized how much we overpaid to get our garage door fixed. Due to the fact that it was a holiday weekend, we rushed before getting quotes elsewhere. Adhering hearing back from other repair services, I am sick to my stomach knowing how much we overpaid. Once again, Austin was nice and professional. But please, do your research before going with Precision.

Response from Brandon Falone, President Business Owner

Hi Brian, thank you for your feedback. We’re truly sorry to hear about your experience. We would love the opportunity to speak with you and make things right. We have attempted to contact you. Please reach out to us at your earliest convenience so we can work toward a resolution.

Austin Bectel

technician: Austin Bectel

Service: Garage Door Repair

Product: Springs

Janet Gillette

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Kalamazoo, MI 05/26/2026

Professional and prompt service. Connor was very nice and explained everything to be done.

Connor Scane

technician: Connor Scane

Service: Garage Door Opener Repair

Product: Rollers

Barbara Vandertuuk

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Jenison, MI 05/24/2026

Very professional, was able to come out on a weekend, and a job well done. thank you Jon, for your service

Service: Garage Door Repair

Product: Springs

David Howard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Jenison, MI 05/23/2026

Problem solved by your courteous and professional technician Zack Ruiz. He answered all my questions, made the necessary repairs and gave me insight on what to expect when I replace my existing garage door. Please rest assured that when the time comes for replacement, Precision will be the company I call.

Zackeriah Ruiz

technician: Zackeriah Ruiz

Service: Broken Garage Door Spring Repair

Janet Olszewski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Jordan was extremely sweet…. Not pushy! He installed a new motor and we love it. Precision always will get me in. Employees are all friendly and explain everything very well!

Jordan Houser

Field Manager: Jordan Houser

Service: Garage Door Opener Install

Product: Opener

John TenElshof

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Jenison, MI 05/19/2026

I always use Precision for all my garage door work. They are professional and timely. They look out for the customer!

Jordan Houser

Field Manager: Jordan Houser

Service: General Service

Allen Kelly

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Our neighbor recommended your company to us. We called and they were at our house the same day and work was completed the next day. Jordon Houser was polite and not pushy. He explained everything he was going to do to fix our 3 doors. Expensive but hopefully worth it in the long run.

Jordan Houser

Field Manager: Jordan Houser

Service: Broken Garage Door Spring Repair

Product: Belt Drive Garage Door Opener

Gary Harkins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Alto, MI 05/15/2026

Jordan Houser is very competent. He was having trouble at first because something about my garage door opener was wired in an unconventional way. Jordan persevered and figured it out. I'm very pleased that I have a numeric input device once again.

Jordan Houser

Field Manager: Jordan Houser

Service: Garage Door Opener Install

Product: Remotes / Keypad

Aimee Bedard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Kalamazoo, MI 05/14/2026

I have used Precision Door to problem solve for an existing garage door opener the past couple years . When the door opener quit I called precision door to replace it . Technician assessed the situation , recommended product to replace, installed new equipment and explained how to use . Very professional service . Everything was completed in a reasonable time frame .

Service: Garage Door Opener Install

Product: Garage Door Opener

Jim Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I choose precision door because I had them replace my garage door 4yrs ago. This past winter the bottom rubber strip and the Chanel that holds it popped out. Zack Riiz from precision was my technician, he was very knowledgeable and very friendly. He not only fixed the issue showd me potential problems i could have in the near future, he was great!

Zackeriah Ruiz

technician: Zackeriah Ruiz

Service: Garage Door Opener Repair

Paul Hermann

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Jenison, MI 05/11/2026

Zack did a great job installing garage door opener, called before coming, installed and reviewed all featured and function of the door opener.

Zackeriah Ruiz

technician: Zackeriah Ruiz

Service: Garage Door Opener Install

Product: Garage Door Opener

Todd Kempema

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I called this business because our garage door opener abruptly stopped working. We got a same day appointment set which was very nice. Jordan was friendly and professional. He explained what had happened to it and how he could fix it for us. We are very grateful for the service provided by Precision Garage Door and highly recommend this business to everyone.

Jordan Houser

Field Manager: Jordan Houser

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Larry Galmish

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Tyler is an excellent tech. Went above and beyond to fix our garage door. Extremely pleased with prompt, courteous and 5-star service.

Tyler Kerry

technician: Tyler Kerry

Service: Garage Door Repair

Product: Belt Drive Garage Door Opener

Jennifer Brooks

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Had a great experience with this garage door spring repair service. They showed up quickly, were very professional, and genuinely nice to work with. The repair was done efficiently and everything is working perfectly now. Highly recommend!

Tyler Kerry

technician: Tyler Kerry

Service: Broken Garage Door Spring Repair

Product: Springs

Jerry Piper

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Climax, MI 05/05/2026

I've this service before.

Service: Garage Door Repair

Product: Remotes / Keypad

Ann Bowman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Our Precision door is eleven years and today we had to have our first repair, a new spring. Connor arrived quickly, he was efficient and cleaned up any mess. What I appreciated most was Connor’s ability to listen to my concerns, respond knowledgeably and his friendly demeanor. Great job Connor! You’re an asset to Precision Garage Door!

Connor Scane

technician: Connor Scane

Service: Broken Garage Door Spring Repair

David Duiven

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Holland, MI 05/04/2026

Excellent five star service today from Precision Garage Door. Great communication throughout. Helpful texts and emails with scheduling information, providing a 2 hour window and a photo of the technician who would arrive. I received a phone call 25 minutes before he arrived. He was earlier than the 2 hour window, which he confirmed would be ok with my schedule. The technician's name was Jordan and he was very professional, pleasant, and informative. I highly recommend Precision for any garage door service and I will definitely use them again if the need arises.

Jordan Houser

Field Manager: Jordan Houser

Service: Garage Door Opener Install

Product: Remotes / Keypad

John Simon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Portland, MI 05/04/2026

First off, I like your website, which gave me the ability to schedule the appointment on a Sunday for work to be performed the next day on Monday, today. Zach did a good job on his inspection and giving me the quotes for a new opener on down to just replacing the springs. However, your prices for replacing the two springs were about $200 higher than the company from Lansing who is currently installing the same springs that Zack quoted me. Also I needed a bracket where the pulley assembly attaches to the door because my screws were stripped out from the door. Zach's price was again about $200 higher for this bracket then the current company from Lansing who is installing this bracket. So overall, precision door would have been over $400 more for the springs and bracket work on my garage door. I was willing to call precision door back if the prices were comparable but, they were not so I guess my question is, what would you do? Thank you.

Response from Brandon Falone, President Business Owner

Hi John, we’re truly sorry to hear about your experience and appreciate you bringing it to our attention. We reached out to the phone number we have on file in our system. Please contact our office at your earliest convenience so we can speak with you directly and work toward a resolution.

Service: Broken Garage Door Spring Repair

Adam H

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Austin was punctual, helpful, and quick to fix our broken garage. Highly recommend Precision

Austin Bectel

technician: Austin Bectel

Service: Broken Garage Door Spring Repair

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Join your Grand Rapids neighbors and let our experts take care of your garage door.

Grand Rapids (616) 213-3701
Kalamazoo & Battle Creek (269) 359-1515
West Michigan Lakeshore (616) 239-2391
Greenville & Big Rapids (989) 203-2206
Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009