4.9 1 2 3 4 5 776 Reviews

From Grand Rapids Homeowners

Garage Door Repair in West Michigan - Page 3

Precision Garage Door

Same-day garage door repair in West Michigan, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Grand Rapids FREE Service Call With Any Repair

Serving Grand Rapids

Proudly serving the West Michigan community with same day service.

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Local Garage Door Repair in West Michigan

Precision Garage Door of West Michigan provides same-day garage door repair in the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

West Michigan homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Grand Rapids

Serving Grand Rapids

and surrounding communities

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What Customers are Saying

Summary based on the 663 most recent customer reviews

Precision Garage Door of Grand Rapids earns consistently strong praise across West Michigan for fast response, clear communication, and professional technicians who explain options, complete repairs efficiently, and leave garage doors working smoothly. Customers frequently describe the team as friendly, knowledgeable, and easy to work with, and many mention positive experiences with new door and opener installations, including thorough setup and walkthroughs. Reviewers also note a smooth booking experience and frequent same-day or next-day service across the service area.

What Customers in Your Area Mention Most

Responsiveness (211) Customers repeatedly praise Precision Garage Door for quick callbacks, fast scheduling, and arriving the same day or within hours when a garage door issue needs attention. Professionalism (209) Reviewers consistently describe the technicians as professional, courteous, respectful, and easy to work with throughout the service visit. Communication (176) Customers value the clear explanations, status updates, and follow-through, including details about the problem, repair options, and what was completed. Expertise (164) Reviews frequently mention that technicians are knowledgeable, thorough, and able to diagnose issues quickly while explaining the repair in understandable terms. Speed (159) Many reviewers highlight fast repairs and efficient completion, often noting that the work was finished in under an hour or otherwise much faster than expected. Friendliness (154) Customers regularly mention friendly, pleasant, personable technicians who make the experience comfortable and positive. Service (128) Reviewers praise the overall customer service experience, often saying the company is helpful, accommodating, and pleasant to deal with from start to finish. Workmanship (117) Customers say the repairs and installations are done well, with doors working better, more smoothly, and sometimes more quietly after service. Booking Experience (62) Reviews mention an easy scheduling process, convenient online booking, and helpful office communication that make it simple to set up service.

Recent Reviews from Grand Rapids

Aimee Bedard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Kalamazoo, MI 05/14/2026

I have used Precision Door to problem solve for an existing garage door opener the past couple years . When the door opener quit I called precision door to replace it . Technician assessed the situation , recommended product to replace, installed new equipment and explained how to use . Very professional service . Everything was completed in a reasonable time frame .

Service: Garage Door Opener Install

Product: Garage Door Opener

Jim Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I choose precision door because I had them replace my garage door 4yrs ago. This past winter the bottom rubber strip and the Chanel that holds it popped out. Zack Riiz from precision was my technician, he was very knowledgeable and very friendly. He not only fixed the issue showd me potential problems i could have in the near future, he was great!

Zackeriah Ruiz

technician: Zackeriah Ruiz

Service: Garage Door Opener Repair

Paul Hermann

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Jenison, MI 05/11/2026

Zack did a great job installing garage door opener, called before coming, installed and reviewed all featured and function of the door opener.

Zackeriah Ruiz

technician: Zackeriah Ruiz

Service: Garage Door Opener Install

Product: Garage Door Opener

Todd Kempema

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I called this business because our garage door opener abruptly stopped working. We got a same day appointment set which was very nice. Jordan was friendly and professional. He explained what had happened to it and how he could fix it for us. We are very grateful for the service provided by Precision Garage Door and highly recommend this business to everyone.

Jordan Houser

Field Manager: Jordan Houser

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Larry Galmish

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Tyler is an excellent tech. Went above and beyond to fix our garage door. Extremely pleased with prompt, courteous and 5-star service.

Tyler Kerry

technician: Tyler Kerry

Service: Garage Door Repair

Product: Belt Drive Garage Door Opener

Jennifer Brooks

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Had a great experience with this garage door spring repair service. They showed up quickly, were very professional, and genuinely nice to work with. The repair was done efficiently and everything is working perfectly now. Highly recommend!

Tyler Kerry

technician: Tyler Kerry

Service: Broken Garage Door Spring Repair

Product: Springs

Jerry Piper

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Climax, MI 05/05/2026

I've this service before.

Service: Garage Door Repair

Product: Remotes / Keypad

Ann Bowman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Our Precision door is eleven years and today we had to have our first repair, a new spring. Connor arrived quickly, he was efficient and cleaned up any mess. What I appreciated most was Connor’s ability to listen to my concerns, respond knowledgeably and his friendly demeanor. Great job Connor! You’re an asset to Precision Garage Door!

Connor Scane

technician: Connor Scane

Service: Broken Garage Door Spring Repair

David Duiven

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Holland, MI 05/04/2026

Excellent five star service today from Precision Garage Door. Great communication throughout. Helpful texts and emails with scheduling information, providing a 2 hour window and a photo of the technician who would arrive. I received a phone call 25 minutes before he arrived. He was earlier than the 2 hour window, which he confirmed would be ok with my schedule. The technician's name was Jordan and he was very professional, pleasant, and informative. I highly recommend Precision for any garage door service and I will definitely use them again if the need arises.

Jordan Houser

Field Manager: Jordan Houser

Service: Garage Door Opener Install

Product: Remotes / Keypad

John Simon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Portland, MI 05/04/2026

First off, I like your website, which gave me the ability to schedule the appointment on a Sunday for work to be performed the next day on Monday, today. Zach did a good job on his inspection and giving me the quotes for a new opener on down to just replacing the springs. However, your prices for replacing the two springs were about $200 higher than the company from Lansing who is currently installing the same springs that Zack quoted me. Also I needed a bracket where the pulley assembly attaches to the door because my screws were stripped out from the door. Zach's price was again about $200 higher for this bracket then the current company from Lansing who is installing this bracket. So overall, precision door would have been over $400 more for the springs and bracket work on my garage door. I was willing to call precision door back if the prices were comparable but, they were not so I guess my question is, what would you do? Thank you.

Response from Brandon Falone, President Business Owner

Hi John, we’re truly sorry to hear about your experience and appreciate you bringing it to our attention. We reached out to the phone number we have on file in our system. Please contact our office at your earliest convenience so we can speak with you directly and work toward a resolution.

Service: Broken Garage Door Spring Repair

Adam H

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Austin was punctual, helpful, and quick to fix our broken garage. Highly recommend Precision

Austin Bectel

technician: Austin Bectel

Service: Broken Garage Door Spring Repair

Helene Secord

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Muskegon, MI 05/03/2026

Tyler and Zack were on time & very professional.. ALWAYS recommend Precision whenever anyone asks about garage doors etc....

Tyler Kerry

technician: Tyler Kerry

Service: General Service

Steve Sorg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Found you on the Internet Installer Jordan was wonderful. Very professional, did a great job and explained everything what he did.

Jordan Houser

Field Manager: Jordan Houser

Service: Broken Garage Door Spring Repair

Product: Garage Door Opener

Elisabeth Giegerich

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Kalamazoo, MI 05/01/2026

Jon was efficient, prompt, and professional.

Service: Garage Door Repair

Jack Mayo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Fast and friendly service, highly recommend you call.

Service: General Service

Rich Walsh

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Kalamazoo, MI 04/29/2026

Our opener quit working and had a response from Eileen almost immediately and gave me options to get a tech over as soon as practical for me. Connor was right on time and did a fantastic job of troubleshooting and explaining what the issue was and made sure the system was working properly. I highly recommend Precision Garage Door of West Michigan.

Connor Scane

technician: Connor Scane

Service: Garage Door Opener Repair

Mark Peevy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Tyler Kerry was great to work with. Efficient, thorough, and informative.

Tyler Kerry

technician: Tyler Kerry

Service: Broken Garage Door Spring Repair

Product: Springs

Todd Jones

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Best customer service and quality workmanship.

Tyler Kerry

technician: Tyler Kerry

Service: Garage Door Opener Install

Product: Garage Door Opener

Caralyn Jamison

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lowell, MI 04/22/2026

Jordan houser was great. Very informative and fixed the problem to my satisfaction.

Jordan Houser

Field Manager: Jordan Houser

Service: Garage Door Repair

Jason Murchison

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Jordan and Zach were professional and thorough in explanations and service option. Website did say same or next day service, given I called on Saturday afternoon I did have to wait till Monday for a service call, but it worked out.

Jordan Houser

Field Manager: Jordan Houser

Service: Broken Garage Door Spring Repair

Product: Springs

Jason Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Ada, MI 04/20/2026

Fantastic service, 4th time using them prompt, courteous and didn't try to upsell me

Jordan Houser

Field Manager: Jordan Houser

Service: Garage Door Repair

Carol O'Connor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Read your ratings and comments from customers. Same day service was great. Your workers were friendly, efficient and gave excellent instructions on repairs done. I am one happy customer!

Jordan Houser

Field Manager: Jordan Houser

Service: Garage Door Opener Repair

Product: Belt Drive Garage Door Opener

Renee Defrang

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rockford, MI 04/17/2026

Jordan did an amazing job- clearly explained everything, helped with tech set up, on time, efficient! Thanks Jordan!

Jordan Houser

Field Manager: Jordan Houser

Service: Garage Door Repair

Product: Garage Doors

Dave Frede

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Great service and service people, but high prices.

Jordan Houser

Field Manager: Jordan Houser

Service: Garage Door Repair

Product: Springs

Grant Krum

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Scotts, MI 04/16/2026

Great service and very friendly. They got to home very quickly and fixed the problem quickly. I would recommend them to anyone!

Connor Scane

technician: Connor Scane

Service: Broken Garage Door Spring Repair

Product: Springs

Shirley Vanderpol

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wyoming, MI 04/16/2026

Friends recommended Precision when I needed a new garage door. They are a great company, very professional, courteous and efficient. If I have any problems whatsoever, they come out and fix it right away. Very pleased with the work and the service they provide.

Jordan Houser

Field Manager: Jordan Houser

Service: Garage Door Opener Repair

Bradley Clegg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Ada, MI 04/09/2026

we had used Precision door about 6 months ago for new opener motor. called 9 a.m on 4/08/26, got call from service person, Austin in 10-15 min! he was only one working and was 45 min away and showed up in 40 min. he was extremely pleasant, evaluated the door problem, provided a reasonable quote. 30 min later he was done door was working great (cables had jumped from spools), provided some advice and off he went! we will be calling again in about 6 months for another opener motor on different door. Dont lose Austin!!! Your scheduling team was equally efficient, kind and thorough. Brad

Austin Bectel

technician: Austin Bectel

Service: Garage Door Repair

Sue King

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Everything about my experience with precision garage doors was excellent. My technician Connor came right as scheduled and he was able to fix my door in a timely manner. He also gave me a free quote for a new door that I felt was very reasonable. I will definitely contact them again for any repair or replacement that may be in our future.

Connor Scane

technician: Connor Scane

Service: Garage Door Repair

Mary Vanfleet

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Jordan was super nice and put up with all of our interruptions and questions. He did a great job and we are happy with the results. If we had one complaint, it would be that the price ($1200) seemed really steep for just installing new springs. In fairness, we didn't get estimates from anyone else. We've used Precision in the past, and know they are a quality company, so we just went with them. Maybe next time we'll get other estimates. But we do recommend Precision if you're looking for a solid company with excellent service!

Jordan Houser

Field Manager: Jordan Houser

Service: Broken Garage Door Spring Repair

Product: Springs

Doug Klein

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hastings, MI 04/01/2026

Service was fast and professional. We are very satisfied with our new garage door opener. I can't say enough good things about their technician Connor Scane.

Connor Scane

technician: Connor Scane

Service: Garage Door Opener Install

Product: Springs

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Grand Rapids (616) 213-3701
Kalamazoo & Battle Creek (269) 359-1515
West Michigan Lakeshore (616) 239-2391
Greenville & Big Rapids (989) 203-2206
Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009