4.9 1 2 3 4 5 821 Reviews

From Grand Rapids Homeowners

Garage Door Repair in West Michigan - Page 3

Precision Garage Door

Same-day garage door repair in West Michigan, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Grand Rapids FREE Service Call With Any Repair

Serving Grand Rapids

Proudly serving the West Michigan community with same day service.

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Local Garage Door Repair in West Michigan

Precision Garage Door of West Michigan provides same-day garage door repair in the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

West Michigan homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Grand Rapids

Serving Grand Rapids

and surrounding communities

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What Customers are Saying

Summary based on the 702 most recent customer reviews

Precision Garage Door of Grand Rapids is viewed very positively across West Michigan for fast, reliable garage door service delivered by knowledgeable, professional technicians. Customers frequently praise the company’s same-day and weekend availability, clear communication, thorough explanations of repair options, and efficient workmanship that leaves doors operating smoothly. Many reviews also highlight friendly service, easy scheduling, and strong follow-through from phone call to completed job, with several customers saying they would use the company again or recommend it to others.

What Customers in Your Area Mention Most

Responsiveness (214) Customers repeatedly praise how quickly Precision Garage Door responds, often with same-day or next-day service and fast arrival after a call. Professionalism (198) Reviews consistently describe the technicians as professional, courteous, respectful, and easy to work with. Expertise (176) Customers frequently note that technicians are knowledgeable, thorough, and able to diagnose issues accurately while explaining what needs to be done. Speed (168) Customers often mention that repairs and installations are completed quickly and efficiently, sometimes within an hour or two. Service (160) Reviews regularly praise the overall service experience as helpful, friendly, accommodating, and customer-focused from start to finish. Communication (151) Many reviews highlight clear, detailed communication, including arrival updates, written confirmations, photos of the technician, and easy-to-understand explanations. Workmanship (129) Customers describe the repair and installation work as high quality, thorough, and effective, with doors working smoothly afterward. Booking Experience (96) Many customers say scheduling is easy and convenient, with online booking and prompt appointment setup standing out positively. Value (54) Some reviewers call the pricing fair or reasonable and mention that the service felt worthwhile given the quality and warranty coverage.

Recent Reviews from Grand Rapids

Nick Farr

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We love our garage doors! They gave a brand new life to a really old garage. We had one small problem which they came to fix for free. Their techs are always a pleasure to have around.

Tyler Kerry

Lead Technician: Tyler Kerry

Service: Garage Door Repair

Cathe Czarnecki

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wyoming, MI 07/28/2026

Three years ago, we needed emergency garage door repair. Precision came out immediately. We ended up purchasing a new door, as ours was over 45 years old. Precision came out immediately and gave us a quick fix until our new door could be ordered and installed. Got a nice looking door and installation for a very reasonable price in a few days from the initial order. Recently had an unusual squeak, called and got an appointment in less than 24 hours. Our service tech realigned the door, track and adjusted the springs. Works great. Thanks

Jordan Houser

Lead Technician: Jordan Houser

Service: Garage Door Repair

Scott Langejans

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Alto, MI 07/28/2026

Same day service from Tyler Kerry, which was awesome. Tyler was great! He made the options clear and did a great job prioritizing what needed to be done. He was very professional and a good guy. I will use Precision again in the future for any garage door work.

Tyler Kerry

Lead Technician: Tyler Kerry

Service: Garage Door Repair

Product: Belt Drive Garage Door Opener

Larry Herzberg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Zach was fabulous in giving us advice about the various options we had in replacing our garage door opening system. And once we had decided which option to choose, Zach installed it beautifully and afterwards explained all the features of our new system, which is vastly superior to our old one. Precision Door has been helping us for the past decade and we have found them consistently reliable, trustworthy, and extremely friendly. Highly recommended!

Zackeriah Ruiz

Service Technician: Zackeriah Ruiz

Service: Garage Door Opener Install

Product: Garage Door Opener

Kevin Fritz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Plainwell, MI 07/21/2026

Great customer service. Very communicative to the situation. Very polite and nice.

Connor Scane

Service Technician: Connor Scane

Service: Garage Door Repair

Product: Springs

Craig & Cathy Hartman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Ionia, MI 07/21/2026

Tyler was very helpful in giving us all the information needed to make a decision. Tyler was very professional and finished the job on a very timely manner. We had the springs, cables, rollers, bearings, and drums changed out on both garage doors. Great price and warranty. Repaired same day.

Tyler Kerry

Lead Technician: Tyler Kerry

Service: Broken Garage Door Spring Repair

Product: Springs

Terry Larkin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Zeeland, MI 07/20/2026

Precision Garage Door of West Michigan did an absolutely excellent job with our garage door. We had a lot of issues. Tyler Kerry came promptly and was very professional every step of the way. All options were presented well, showing us how and why the problems were there helped us make the best possible decision for our needs. We purchased a new motor and many unsatisfactory parts were replaced along with a new keypad. When completed everything was explained and shown to me very well. I would highly recommend this company to anyone needing garage door help. Terry from Zeeland, Michigan!

Tyler Kerry

Lead Technician: Tyler Kerry

Service: Garage Door Repair

Product: Belt Drive Garage Door Opener

Tom Robinson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Caledonia, MI 07/16/2026

Fast service (Tyler was over within a few hours, and did a great job), however seemed like a lot to replace two springs and lubricate ($914, was not emergency, weekend, holiday, or after hours).

Tyler Kerry

Lead Technician: Tyler Kerry

Service: Broken Garage Door Spring Repair

Product: Springs

G Spray

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Portage, MI 07/14/2026

Little pricey, but quick and professional.

Service: Garage Door Repair

Product: Springs

Nur Kumbasar

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Kalamazoo, MI 07/13/2026

I was very happy with my garage door service. They were prompt. They diagnosed the problem, informed me how it could be repaired. Gave me an estimate. Repaired the problem very quickly all the while my SUV was parked close to the garage door. Kevin and Conner were very courteous and friendly.

Service: Broken Garage Door Spring Repair

Product: Springs

David Schoendorff

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
07/11/2026

Austin Bectel was my technician. I have one of those issues that happens often but not when the tech arrives. Austin was thorough but could not find an issue after opening and closing it several times. He gave me some tips to look for when it happens next and said someone will come out again when I have more info from the tips he gave me. Austin was polite and thorough.

Austin Bectel

Service Technician: Austin Bectel

Service: Garage Door Opener Repair

Leisa Perry

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Our garage door wouldn't go up and had to manually open(5:00 am) so we could get to work, called the company at 8 am and was scheduled for someone to come out between 12:00 - 4:00, Technician called on his way and arrived before 12:30. Technician, Mitch Fiewig surveyed the situation and gave me a quote for repair and I asked for a quote on a new opener also, as my current one was 38 yrs old and very noisy. I agreed to the quote for repair and new opener and Mitch got to work right away. Mitch was extremely professional and knowledgeable about the repair and installation. Job was completed before 3 p.m. This is my 2nd time dealing with Precision, in 2015 I had them install a new garage door and was happy then and am happy now. Would definitely recommend them to all my friends and relatives.

Mitch Fiewig

Location Lead: Mitch Fiewig

Service: Garage Door Repair

Product: Garage Door Opener

David McWatters

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
West Olive, MI 07/09/2026

I appreciated the customer phone service as well as the expert technician. I would recommend this company to anyone!

Austin Bectel

Service Technician: Austin Bectel

Service: Garage Door Opener Repair

Donna Weis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
07/07/2026

Online reviews were great so I chose Precision to install an exterior key pad for my garage door. Making a same day appointment was appreciated and my technician Ryheem was great. I was able to communicate with him to know when he was arriving. Job was completed in a timely manner and the price was very reasonable! I would do business with them again.

Service: Garage Door Opener Install

Product: Remotes / Keypad

Linda Jennette

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lowell, MI 07/06/2026

Zach Ruiz was so helpful with installation of a new garage door opener. He fitted a piece onto my existing setup to make it safer. I did not arrange this ahead but he made it work. He called ahead to let me know he was on his way. he came the same day that I called- unexpected great service. I highly recommend Precision Garage Door service!

Zackeriah Ruiz

Service Technician: Zackeriah Ruiz

Service: Garage Door Opener Install

Dianne Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Muskegon, MI 07/06/2026

Jordan was great he was on time and polite and explained everything. Great young man

Jordan Houser

Lead Technician: Jordan Houser

Service: Garage Door Repair

Product: Remotes / Keypad

Jeff Price

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Richland, MI 07/05/2026

Excellent, competent and friendly service.

Connor Scane

Service Technician: Connor Scane

Service: Garage Door Opener Install

Product: Opener

Mark Dulemba

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Our spring broke late in the afternoon and Tyler showed up the next morning. His work was excellent and first rate; he was very knowledgeable and knew what he was doing. Our door needed a lot more work than just a spring and Tyler finished in less than 2 hours. Overall a great experience and we will call again the next time we need garage door help :).

Tyler Kerry

Lead Technician: Tyler Kerry

Service: Broken Garage Door Spring Repair

Product: Springs

Ryan Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Kalamazoo, MI 06/29/2026

Mitch was very knowledgeable and easy to work with. Worked incredibly efficiently and was a pleasure to work with!

Mitch Fiewig

Location Lead: Mitch Fiewig

Service: Garage Door Repair

Product: Belt Drive Garage Door Opener

Marty Hutchinson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Otsego, MI 06/27/2026

Precision was the only garage door repair company doing repairs on the weekend, torsion spring broke Friday evening, repair's were made Saturday morning, Ryheem, our technician was very thorough, he went over every inch of the door, our garage door was installed when we built the house 32 years ago, we ended having him replace just about everything on the garage door, listed below,,, 1 Center Bearing 2 End Bearing (Left) 3 End Bearing (Right) 4 5" Rollers: 5 Torsion Cable 8' 6 PDS 10' Drum (Left) 7 PDS 10' Drum (Right) 8 PDS Powder-Coated Torsion Springs 9 PDS Powder-Coated Torsion Springs All services were performed and completed, wasn't planning on spending that much, a little pricey, but probably all were all needed after 32 years of service, Ryheem was great and appreciated his professionalism, the job took approximately 4 hours from start to finish...Thanks again , Marty Hutchinson.

Service: Broken Garage Door Spring Repair

Product: Springs

Richard Hiskes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Holland, MI 06/20/2026

Zack came on Saturday afternoon and proceeded to replace the garage door motor and peripherals in just a couple of hours. He was very tidy and informative, and a pleasure to have working on our house. I would recommend him to anyone. Well done.

Zackeriah Ruiz

Service Technician: Zackeriah Ruiz

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Wendy Cors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We have a 74 year old solid wood garage door that broke today at 10:00am. I had a service tech, Tyler Kerry, at our door at 2:45pm. Tyler assessed the problem, clearly explained all the options available, and provided us with estimates for each option. After making our choice Tyler fixed the door doing a thorough job. Excellent service and communication! We highly recommend Precision Garage door and are thankful for the superior job Tyler did for us!

Tyler Kerry

Lead Technician: Tyler Kerry

Service: Garage Door Repair

Sarah Platt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
06/17/2026

Precision door was incredible! Jordan was my service guy, and he was incredibly knowledgeable and very nice and respectable and I would hire them again in a second!

Jordan Houser

Lead Technician: Jordan Houser

Service: Garage Door Repair

Product: Remotes / Keypad

Vanna Priebe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Muskegon, MI 06/17/2026

Precision was prompt, efficient and very plessant to work with.

Austin Bectel

Service Technician: Austin Bectel

Service: Garage Door Repair

Product: Cables

Collin Nelson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Portage, MI 06/16/2026

The technician was prompted and provided excellent and professional service. My only concern which had nothing to do with the technician himself was the actual cost of the repair which I found on the high side compared to other service providers I had made contact with. My main reason for going with Precision was due to prior experience with garage door repair in the past. I had asked about a senior discount, which you provided but quite frankly it’s too insignificant to be considered a real discount.

Connor Scane

Service Technician: Connor Scane

Service: Broken Garage Door Spring Repair

Product: Springs

Larry Austad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Kalamazoo, MI 06/16/2026

Jon very professional and did an excellent job in completely refurbishing the entire door lifting mechanisms.

Service: Garage Door Opener Repair

Kathy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
06/16/2026

Another great experience with Precision taking care of the my garage door needs. Always great people to work with, thorough, kind, professional and efficient. They never disappoint and I would recommend them every time!

Tyler Kerry

Lead Technician: Tyler Kerry

Service: Garage Door Repair

Product: Belt Drive Garage Door Opener

Thomas James

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Caledonia, MI 06/13/2026

Your service representative was GREAT!!! Thank you again for your service.

Zackeriah Ruiz

Service Technician: Zackeriah Ruiz

Service: Garage Door Opener Install

Product: Garage Door Opener

unnamed

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
06/13/2026

Jordan was outstanding. Professional, knowledgeable, on time, and ensured everything was completed to our satisfaction.

Jordan Houser

Lead Technician: Jordan Houser

Service: Broken Garage Door Spring Repair

William Bedford

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Tyler is a professional who comes on short notice at the scheduled time and calls unroute. He always communicates his thoughts, ideas and final solutions

Tyler Kerry

Lead Technician: Tyler Kerry

Service: General Service

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Grand Rapids (616) 213-3701
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Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009