4.9 1 2 3 4 5 828 Reviews

From Grand Rapids Homeowners

Garage Door Repair in West Michigan - Page 20

Precision Garage Door

Same-day garage door repair in West Michigan, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Grand Rapids FREE Service Call With Any Repair

Serving Grand Rapids

Proudly serving the West Michigan community with same day service.

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Local Garage Door Repair in West Michigan

Precision Garage Door of West Michigan provides same-day garage door repair in the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

West Michigan homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Grand Rapids

Serving Grand Rapids

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 713 most recent customer reviews

Precision Garage Door of Grand Rapids is reviewed very positively across West Michigan for fast response, knowledgeable technicians, clear communication, and professional, courteous service. Customers consistently describe smooth scheduling, same-day or next-day help, thorough explanations of repair options, and efficient work that leaves garage doors operating better, quieter, and more reliably. Many reviewers also mention strong installation quality, helpful maintenance guidance, and a no-pressure approach that builds trust and repeat business.

What Customers in Your Area Mention Most

Responsiveness (268) Customers frequently praise how quickly Precision Garage Door responds, including same-day, next-day, weekend, and emergency service, with prompt callbacks and arrival updates. Professionalism (259) Reviewers consistently describe the team as professional, courteous, respectful, and pleasant to work with from first contact through completion. Communication (223) Customers value the clear explanations, detailed updates, advance arrival notices, and thorough walkthroughs of the problem, options, and completed work. Expertise (209) Reviewers repeatedly note that technicians are knowledgeable, informative, and able to diagnose issues accurately while explaining how garage door systems work. Speed (203) Many reviews highlight quick repairs and efficient completion, often with jobs finished in under an hour or within the promised time window. Friendliness (182) Customers frequently mention friendly, kind, personable technicians who are easy to talk to and make the service experience comfortable. Service (151) Reviewers describe strong overall customer service, including helpful phone support, no-pressure guidance, and a customer-first approach. Workmanship (140) Customers praise the quality of repairs and installations, saying doors work smoothly, quietly, and like new after service. Trustworthiness (108) Many reviewers say the company feels honest and trustworthy, especially when technicians explain what is needed, avoid pressure, and provide transparent recommendations.

Recent Reviews from Grand Rapids

Kathryn Lyons

Google 1 2 3 4 5
Rockford, MI 09/19/2024

He came on the same day I called and was very efficient.

Service: General Service

Tony Mapes

Google 1 2 3 4 5
Belding, MI 09/18/2024

Jeremy was top notch. He was knowledgeable of garage doors and was able to understand what was wrong with my old broken door.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Brian Schmall

Google 1 2 3 4 5
Portage, MI 09/18/2024

Great job by our technician. Very knowledgeable and easy to work with.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Lonny Garvey

Google 1 2 3 4 5
Rockford, MI 09/18/2024

Great guy, Talked about going to a different type of garage door opener maybe next spring.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Joshua Bootz

Google 1 2 3 4 5

Judd was awesome! Friendly and knowledgeable!!!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Timothy Pegman

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: New Doors

Elijah James

Google 1 2 3 4 5

I had the pleasure of having, James as my garage door Tech very knowledgeable guy did a outstanding job

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Emma Sullivan

Google 1 2 3 4 5
Hastings, MI 09/10/2024

The technician that arrived for my appointment was very knowledgeable and professional. Cost was slightly higher than a smaller family owned company, however I believe Precision's warranty and stance behind their product makes up for the difference. Good experience.

Response from Brandon Falone, President Business Owner

Emma, thank you for your feedback! Were glad to hear you had a positive experience with our technician and appreciate your understanding of our pricing. We strive to provide quality service and support with our warranty. Your insights help us improve!

Service: General Service

Leanne Hoekstra

Google 1 2 3 4 5

Our service Tech Jon was great! Will definitely call Precision Garage Door for future service, and will spread the word that they are capable, reasonably priced, and easy to work with.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Kathryn Lyons

Google 1 2 3 4 5
Rockford, MI 09/07/2024

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

James Trouche

Google 1 2 3 4 5

Jeremy Parish was great. Same day service. Very professional and communicated the scope of work clearly

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Matt Wolfgang

Google 1 2 3 4 5
Rockford, MI 09/06/2024

James Bristol was great!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Ryan Harris

Google 1 2 3 4 5
09/05/2024

They were quick and got the job done but double check the pricing. I was in a hurry so didnt have time to shop

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Sandra Grzybek

Google 1 2 3 4 5

Very easy to schedule along with fast and timely service by a friendly knowledgeable technician in Jordan! Price was a bit high, but we are trusting we wont have to repair again in another 3-4 years! Better coil springs in the garage now! Thank you for coming exactly when you said you would too! Happy customers!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Tim Dubbs

Google 1 2 3 4 5

Arriving home from shopping, we no sooner got into the house with groceries when we heard a large bang from the garage. Turned out to be a broken spring. We sceduled an appointment online for same day service. Judd showed up about two hours later and he was great. He evaluated all moving parts, gave us three levels of quotes and then proceeded to fix everything. He was done in less than an hour and we have a fully functional garage door again with two springs instead of one, new rollers, new cables, new bearings and cable drums. This was needed after 22 yrs. of no service ever having been done on this door. Thank you for such prompt service!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Melinda Schrader

Google 1 2 3 4 5
Rockford, MI 09/03/2024

He came, he analyzed, he fixed it! Michael Mc Clellan was ama z ing.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Robert Smith

Google 1 2 3 4 5

Fast and easy response and service. James was prompt/early for the appointment window. Friendly, knowledgeable and explained the repair thoroughly. From the time I called, to the time the repair was completed was less than hours. I recommend and would use Precision, especially James, again. Thank you!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Daniel Zwart

Google 1 2 3 4 5

Mike M. Was my tech and very nice, respectful, quick. He called me when he was 15 mins and was right on time, explained what he saw wrong and then gave me the two choices to fix the few issues or just replace all the old parts to brand new, which I just went with all new because dont really want this to happen again in a week or month or when ever those old parts decide to go. Mike got it done quick and then explained how to lube all the parts to keep it working properly.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Kenneth Kits

Google 1 2 3 4 5
Ada, MI 08/30/2024

Timely response to my call for service. Excellent service by James B. Thank you

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Mallory Tucker

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: General Service

John Rice

Google 1 2 3 4 5
08/27/2024

Incredible. Well done! Top notch service and response. Thank you, Jordan!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Kevin Briggs

Google 1 2 3 4 5
Ada, MI 08/26/2024

Jordan did a great job and has a wonderful personality. He was cheerful, knowledgeable and answered all my questions.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Felicia Cross

Google 1 2 3 4 5

Jeremy with Precision was great! He explained everything thoroughly, repaired quickly and was nice and helpful. Thanks Jeremy and Precision for doing a great job! You saved my weekend!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

David Kornoelje

Google 1 2 3 4 5
Saranac, MI 08/23/2024

James was here on time, effected repairs in a timely manner and was professional

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Manuel Chavarri

Google 1 2 3 4 5
Holland, MI 08/22/2024

Mike McClennan is the man! Give him a raise. Fully professional and a great person all around. Quick, honest, diligent, value what you have in people like him.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Richard Bird

Google 1 2 3 4 5

Door problem at 7:00am, called Precision Door, they scheduled appointment for 10 to 12 same day. Jordan called 10:15, arrived 10:30, finished job just before noon. Polite, professional, answered questions, did his job as promised. I have used the services of Precision Door in the past with equal satisfaction. I would recommend always, to anyone. Thank you Jordan! (and Precision Door)

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

David Fixler

Google 1 2 3 4 5

Life is expensive. Quality is expensive. But, James of Precision Garage Door provided prompt, QUALITY service! My 57-year-old garage door presented him with lots of challenges. But, he met each one in a skilled, professional manner, confident he would solve the problem. He did. Thank you.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Todd Hoppough

Google 1 2 3 4 5
Ionia, MI 08/21/2024

On time, knowledgeable and did a good job!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Bonnie Devries

Google 1 2 3 4 5
Kalamazoo, MI 08/20/2024

Personable, professional and prompt. Thanks Precision Garage Door!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Mark Giersch

Facebook 1 2 3 4 5
Whitehall, MI 08/19/2024

Mike McClellan, our service tech, was informative, helpful, thorough, and friendly. He worked through several hitches to ensure that our finished garage door was up to his standards. He even returned to touch up a small scratch that I did not see, but he did. "It bothers me because it's new." I was impressed by his honesty, integrity, and craftsmanship. I would recommend him to anyone.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Ready to Experience 5-Star Service?

Join your Grand Rapids neighbors and let our experts take care of your garage door.

Grand Rapids (616) 213-3701
Kalamazoo & Battle Creek (269) 359-1515
West Michigan Lakeshore (616) 239-2391
Greenville & Big Rapids (989) 203-2206
Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009