4.9 1 2 3 4 5 803 Reviews

From Grand Rapids Homeowners

Garage Door Repair in West Michigan - Page 20

Precision Garage Door

Same-day garage door repair in West Michigan, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Grand Rapids FREE Service Call With Any Repair

Serving Grand Rapids

Proudly serving the West Michigan community with same day service.

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Local Garage Door Repair in West Michigan

Precision Garage Door of West Michigan provides same-day garage door repair in the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

West Michigan homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Grand Rapids

Serving Grand Rapids

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 689 most recent customer reviews

Precision Garage Door of Grand Rapids earns consistently positive feedback across West Michigan for fast service, knowledgeable technicians, and clear communication. Customers repeatedly describe the team as professional, courteous, and easy to work with, with many noting same-day or next-day response and efficient repairs that restore garage doors and openers quickly. Reviews also highlight helpful options, straightforward explanations, and strong workmanship on repairs and installations.

What Customers in Your Area Mention Most

Responsiveness (342) Customers frequently praise how quickly Precision responds, with many noting same-day, next-day, or even within-the-hour service for urgent garage door issues. Professionalism (301) Reviewers consistently describe the team as professional, courteous, respectful, and easy to work with from first contact through completion. Expertise (248) Customers often highlight technicians as knowledgeable, thorough, and able to diagnose problems quickly while explaining what was wrong and what was needed. Communication (214) Many reviews praise clear communication, including arrival updates, calls ahead, photo notifications, detailed explanations, and helpful option reviews. Speed (211) Customers repeatedly mention fast repairs and efficient installations, often noting that work was completed quickly once the technician arrived. Friendliness (198) Technicians are regularly described as friendly, personable, kind, polite, and pleasant to have in the home. Service (176) Reviewers praise the overall service experience, often saying the company is helpful, easy to work with, and provides excellent customer care. Workmanship (152) Customers frequently compliment the quality of the repair or installation, saying the work was thorough, well done, and left doors operating smoothly. Trustworthiness (104) Many reviews emphasize honesty, no-pressure recommendations, fair assessments, and a sense that the company puts the customer’s best interest first.

Recent Reviews from Grand Rapids

Richard Bird

Google 1 2 3 4 5

Door problem at 7:00am, called Precision Door, they scheduled appointment for 10 to 12 same day. Jordan called 10:15, arrived 10:30, finished job just before noon. Polite, professional, answered questions, did his job as promised. I have used the services of Precision Door in the past with equal satisfaction. I would recommend always, to anyone. Thank you Jordan! (and Precision Door)

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

David Fixler

Google 1 2 3 4 5

Life is expensive. Quality is expensive. But, James of Precision Garage Door provided prompt, QUALITY service! My 57-year-old garage door presented him with lots of challenges. But, he met each one in a skilled, professional manner, confident he would solve the problem. He did. Thank you.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Todd Hoppough

Google 1 2 3 4 5
Ionia, MI 08/21/2024

On time, knowledgeable and did a good job!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Bonnie Devries

Google 1 2 3 4 5
Kalamazoo, MI 08/20/2024

Personable, professional and prompt. Thanks Precision Garage Door!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Mark Giersch

Facebook 1 2 3 4 5
Whitehall, MI 08/19/2024

Mike McClellan, our service tech, was informative, helpful, thorough, and friendly. He worked through several hitches to ensure that our finished garage door was up to his standards. He even returned to touch up a small scratch that I did not see, but he did. "It bothers me because it's new." I was impressed by his honesty, integrity, and craftsmanship. I would recommend him to anyone.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Gerrie Sheets

Google 1 2 3 4 5
08/19/2024

Quick and courteous service! Thank you, James!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Kevin Homrich

Google 1 2 3 4 5
Lowell, MI 08/19/2024

Showed up on timely mater, professional and fast at work, cleanliness.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Charles Hester

Google 1 2 3 4 5
Zeeland, MI 08/18/2024

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

Jb Siwik

Google 1 2 3 4 5
Portage, MI 08/16/2024

Last service 2015 - experience was great - 9 years later sudden spring failure on door that opens 8-10 times daily sometimes - am problem fixed in afternoon- Nicholas was was great - wife is happy - I am happy - refreshing use of technology to provide great service- kudos to the IT staff team . Your company has it right.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Derek Lancioni

Facebook 1 2 3 4 5
Rockford, MI 08/16/2024

James made it out same day to replace our broken springs. Professional, prompt and knowledgeable, he had us back up and running in no time! Highly recommend.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Derek Lancioni

Google 1 2 3 4 5
Rockford, MI 08/16/2024

James was fantastic - prompt, efficient and professional. Got our job done same day with no hassles!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Roger Alighire

Google 1 2 3 4 5
Wyoming, MI 08/16/2024

Very satisfied with the work Jordan did. He knew exactly what needed to be done, gave a couple of options, and worked quickly fixing our problem. Highly recommend Precision Door.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Nathan Hoffman

Google 1 2 3 4 5
Plainwell, MI 08/15/2024

Very fast and professional service. Called roughly 7:45am. Tech on site to review by just before 9:00am. Job completed about and hour to hour and a half later! (Broken spring, replaced spring, rollers and lubricated everything)

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Wes Cummings

Google 1 2 3 4 5
Belding, MI 08/14/2024

The technicians were great! Friendly, professional and did great work.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

Tim Syfert

Google 1 2 3 4 5
Wyoming, MI 08/12/2024

Mike was very professional and thorough. Highly recommend!!!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Philip Page

Google 1 2 3 4 5

The serviceman (Jon) was very good. He assessed the problem quickly and replaced the rail beatings and lower seal on a timely basis. The cost was reasonable.Overall. a very good experience with Precision

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Michael Gardner

Google 1 2 3 4 5
Kalamazoo, MI 08/11/2024

Amazing service, knowledge and responsiveness! I will be definitely recommending them to others! The technician, Dalton Rhodes, who came out to do the work was top notch!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Josh Howell

Google 1 2 3 4 5

Fast same day service! Thank you

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Mike Mills

Google 1 2 3 4 5
Lowell, MI 08/08/2024

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

Bob Pallas

Google 1 2 3 4 5

Showed up on time and did an excellent job repairing my garage door that wouldn't open because of broken parts.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Robert Elliott

Google 1 2 3 4 5

Tech was very friendly. Explained different options. Worked quickly and very clean. Explained what was done & how best to maintain service. Gave me a can of lube for future maintenance. A job well done.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Derek Hews

Google 1 2 3 4 5
Grandville, MI 08/05/2024

James got out to our service call very fast. Identified the problem very quickly and made the repairs in a very timely manner. Would definitely repeat.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Lindsey Karle

Google 1 2 3 4 5
Ada, MI 08/05/2024

Very impressed with the speed at which precision showed up. James, the technician was knowledgeable and efficient and quickly correcting the problem 100% recommend.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Jim Newland

Google 1 2 3 4 5

James was right on time and very professional, give me a few different options and what needed to be done and I chose the one that I was most comfortable with. I would recommend precision door and we will be using them again.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Sarah Willmore

Google 1 2 3 4 5
Greenville, MI 08/01/2024

Fast, knowledgeable and friendly! Highly recommend James! He did a great job getting our garage door working again! Thanks James!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Nathan Wehner

Google 1 2 3 4 5
Caledonia, MI 08/01/2024

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: General Service

Helbert Almeida

Google 1 2 3 4 5

Great garage door and especial thanks to the technician, Benjamin Gebolys, he did a great job not only installing the door but also explaining the functions and controls of the system- great Job Benjamin.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Scott Gallaway

Google 1 2 3 4 5
07/30/2024

Technician showed up prepared to complete the job, he was professional and timely and skilled. We were shown by the technician how to leverage the system and given care instructions. Very pleasant and would recommend Precision Garage Door.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

Rosita Gonzalez

Google 1 2 3 4 5
Wyoming, MI 07/30/2024

Precision was so efficient to enlist for same day garage repair service and delivered excellent customer service! Easy convenient online scheduling and availability for same day Saturday service! James was a very friendly and professional service tech who clearly explained options of repair service available. He arrived timely to the appointment and when doing the job, he was thorough and took his time to do a fine quality job, all while being very efficient and courteous! Keep up the great job James! Thank you

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Susan Behler

Google 1 2 3 4 5
Grandville, MI 07/29/2024

Very fast, quality service. Great communication. Mike McClellan did a fantastic job. Highly recommend them.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Ready to Experience 5-Star Service?

Join your Grand Rapids neighbors and let our experts take care of your garage door.

Grand Rapids (616) 213-3701
Kalamazoo & Battle Creek (269) 359-1515
West Michigan Lakeshore (616) 239-2391
Greenville & Big Rapids (989) 203-2206
Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009