4.9 1 2 3 4 5 809 Reviews

From Grand Rapids Homeowners

Garage Door Repair in West Michigan - Page 20

Precision Garage Door

Same-day garage door repair in West Michigan, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Grand Rapids FREE Service Call With Any Repair

Serving Grand Rapids

Proudly serving the West Michigan community with same day service.

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Local Garage Door Repair in West Michigan

Precision Garage Door of West Michigan provides same-day garage door repair in the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

West Michigan homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Grand Rapids

Serving Grand Rapids

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 695 most recent customer reviews

Precision Garage Door of Grand Rapids is viewed very positively across West Michigan for fast, professional garage door service and installation. Customers consistently praise the company’s knowledgeable technicians, clear explanations, and helpful communication throughout the process. Many reviews also highlight same-day or very quick response times, courteous service, and smooth handling of repairs and new door or opener projects. A smaller but recurring set of reviews mentions pricing concerns, but the strongest overall pattern is dependable, efficient, customer-focused service.

What Customers in Your Area Mention Most

Speed (219) Customers frequently praise how quickly Precision responds, often mentioning same-day service, prompt arrivals, and fast completion of repairs or installations. Professionalism (208) Reviews consistently describe the technicians as professional, courteous, respectful, and well-run from the office through the field team. Expertise (190) Customers repeatedly note that technicians are knowledgeable, diagnose problems quickly, and clearly understand garage door systems and options. Communication (163) Many reviewers appreciate clear explanations, upfront options, follow-up calls or texts, and being kept informed before and during service. Service (157) Customers often highlight helpful, friendly, and customer-focused service, including thoughtful answers, no-pressure guidance, and strong overall care. Responsiveness (141) Reviews commonly mention quick callbacks, easy scheduling, timely updates, and a strong willingness to help when problems come up. Workmanship (129) Customers praise the quality of the repairs and installations, often saying the work was thorough, efficient, and left doors operating smoothly. Friendliness (117) Technicians are frequently described as friendly, personable, pleasant, and easy to work with. Trustworthiness (74) Reviewers often say they felt no pressure, appreciated honest recommendations, and trusted the company to recommend only needed work.

Recent Reviews from Grand Rapids

Mallory Tucker

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: General Service

John Rice

Google 1 2 3 4 5
08/27/2024

Incredible. Well done! Top notch service and response. Thank you, Jordan!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Kevin Briggs

Google 1 2 3 4 5
Ada, MI 08/26/2024

Jordan did a great job and has a wonderful personality. He was cheerful, knowledgeable and answered all my questions.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Felicia Cross

Google 1 2 3 4 5

Jeremy with Precision was great! He explained everything thoroughly, repaired quickly and was nice and helpful. Thanks Jeremy and Precision for doing a great job! You saved my weekend!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

David Kornoelje

Google 1 2 3 4 5
Saranac, MI 08/23/2024

James was here on time, effected repairs in a timely manner and was professional

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Manuel Chavarri

Google 1 2 3 4 5
Holland, MI 08/22/2024

Mike McClennan is the man! Give him a raise. Fully professional and a great person all around. Quick, honest, diligent, value what you have in people like him.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Richard Bird

Google 1 2 3 4 5

Door problem at 7:00am, called Precision Door, they scheduled appointment for 10 to 12 same day. Jordan called 10:15, arrived 10:30, finished job just before noon. Polite, professional, answered questions, did his job as promised. I have used the services of Precision Door in the past with equal satisfaction. I would recommend always, to anyone. Thank you Jordan! (and Precision Door)

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

David Fixler

Google 1 2 3 4 5

Life is expensive. Quality is expensive. But, James of Precision Garage Door provided prompt, QUALITY service! My 57-year-old garage door presented him with lots of challenges. But, he met each one in a skilled, professional manner, confident he would solve the problem. He did. Thank you.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Todd Hoppough

Google 1 2 3 4 5
Ionia, MI 08/21/2024

On time, knowledgeable and did a good job!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Bonnie Devries

Google 1 2 3 4 5
Kalamazoo, MI 08/20/2024

Personable, professional and prompt. Thanks Precision Garage Door!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Mark Giersch

Facebook 1 2 3 4 5
Whitehall, MI 08/19/2024

Mike McClellan, our service tech, was informative, helpful, thorough, and friendly. He worked through several hitches to ensure that our finished garage door was up to his standards. He even returned to touch up a small scratch that I did not see, but he did. "It bothers me because it's new." I was impressed by his honesty, integrity, and craftsmanship. I would recommend him to anyone.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Gerrie Sheets

Google 1 2 3 4 5
08/19/2024

Quick and courteous service! Thank you, James!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Kevin Homrich

Google 1 2 3 4 5
Lowell, MI 08/19/2024

Showed up on timely mater, professional and fast at work, cleanliness.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Charles Hester

Google 1 2 3 4 5
Zeeland, MI 08/18/2024

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

Jb Siwik

Google 1 2 3 4 5
Portage, MI 08/16/2024

Last service 2015 - experience was great - 9 years later sudden spring failure on door that opens 8-10 times daily sometimes - am problem fixed in afternoon- Nicholas was was great - wife is happy - I am happy - refreshing use of technology to provide great service- kudos to the IT staff team . Your company has it right.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Derek Lancioni

Facebook 1 2 3 4 5
Rockford, MI 08/16/2024

James made it out same day to replace our broken springs. Professional, prompt and knowledgeable, he had us back up and running in no time! Highly recommend.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Derek Lancioni

Google 1 2 3 4 5
Rockford, MI 08/16/2024

James was fantastic - prompt, efficient and professional. Got our job done same day with no hassles!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Roger Alighire

Google 1 2 3 4 5
Wyoming, MI 08/16/2024

Very satisfied with the work Jordan did. He knew exactly what needed to be done, gave a couple of options, and worked quickly fixing our problem. Highly recommend Precision Door.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Nathan Hoffman

Google 1 2 3 4 5
Plainwell, MI 08/15/2024

Very fast and professional service. Called roughly 7:45am. Tech on site to review by just before 9:00am. Job completed about and hour to hour and a half later! (Broken spring, replaced spring, rollers and lubricated everything)

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Wes Cummings

Google 1 2 3 4 5
Belding, MI 08/14/2024

The technicians were great! Friendly, professional and did great work.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

Tim Syfert

Google 1 2 3 4 5
Wyoming, MI 08/12/2024

Mike was very professional and thorough. Highly recommend!!!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Philip Page

Google 1 2 3 4 5

The serviceman (Jon) was very good. He assessed the problem quickly and replaced the rail beatings and lower seal on a timely basis. The cost was reasonable.Overall. a very good experience with Precision

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Michael Gardner

Google 1 2 3 4 5
Kalamazoo, MI 08/11/2024

Amazing service, knowledge and responsiveness! I will be definitely recommending them to others! The technician, Dalton Rhodes, who came out to do the work was top notch!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Josh Howell

Google 1 2 3 4 5

Fast same day service! Thank you

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Mike Mills

Google 1 2 3 4 5
Lowell, MI 08/08/2024

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

Bob Pallas

Google 1 2 3 4 5

Showed up on time and did an excellent job repairing my garage door that wouldn't open because of broken parts.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Robert Elliott

Google 1 2 3 4 5

Tech was very friendly. Explained different options. Worked quickly and very clean. Explained what was done & how best to maintain service. Gave me a can of lube for future maintenance. A job well done.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Derek Hews

Google 1 2 3 4 5
Grandville, MI 08/05/2024

James got out to our service call very fast. Identified the problem very quickly and made the repairs in a very timely manner. Would definitely repeat.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Lindsey Karle

Google 1 2 3 4 5
Ada, MI 08/05/2024

Very impressed with the speed at which precision showed up. James, the technician was knowledgeable and efficient and quickly correcting the problem 100% recommend.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Jim Newland

Google 1 2 3 4 5

James was right on time and very professional, give me a few different options and what needed to be done and I chose the one that I was most comfortable with. I would recommend precision door and we will be using them again.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Ready to Experience 5-Star Service?

Join your Grand Rapids neighbors and let our experts take care of your garage door.

Grand Rapids (616) 213-3701
Kalamazoo & Battle Creek (269) 359-1515
West Michigan Lakeshore (616) 239-2391
Greenville & Big Rapids (989) 203-2206
Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009