4.9 1 2 3 4 5 808 Reviews

From Grand Rapids Homeowners

Garage Door Repair in West Michigan - Page 21

Precision Garage Door

Same-day garage door repair in West Michigan, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Grand Rapids FREE Service Call With Any Repair

Serving Grand Rapids

Proudly serving the West Michigan community with same day service.

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Local Garage Door Repair in West Michigan

Precision Garage Door of West Michigan provides same-day garage door repair in the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

West Michigan homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Grand Rapids

Serving Grand Rapids

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 695 most recent customer reviews

Precision Garage Door of Grand Rapids is viewed very positively across West Michigan for fast, professional garage door service and installation. Customers consistently praise the company’s knowledgeable technicians, clear explanations, and helpful communication throughout the process. Many reviews also highlight same-day or very quick response times, courteous service, and smooth handling of repairs and new door or opener projects. A smaller but recurring set of reviews mentions pricing concerns, but the strongest overall pattern is dependable, efficient, customer-focused service.

What Customers in Your Area Mention Most

Speed (219) Customers frequently praise how quickly Precision responds, often mentioning same-day service, prompt arrivals, and fast completion of repairs or installations. Professionalism (208) Reviews consistently describe the technicians as professional, courteous, respectful, and well-run from the office through the field team. Expertise (190) Customers repeatedly note that technicians are knowledgeable, diagnose problems quickly, and clearly understand garage door systems and options. Communication (163) Many reviewers appreciate clear explanations, upfront options, follow-up calls or texts, and being kept informed before and during service. Service (157) Customers often highlight helpful, friendly, and customer-focused service, including thoughtful answers, no-pressure guidance, and strong overall care. Responsiveness (141) Reviews commonly mention quick callbacks, easy scheduling, timely updates, and a strong willingness to help when problems come up. Workmanship (129) Customers praise the quality of the repairs and installations, often saying the work was thorough, efficient, and left doors operating smoothly. Friendliness (117) Technicians are frequently described as friendly, personable, pleasant, and easy to work with. Trustworthiness (74) Reviewers often say they felt no pressure, appreciated honest recommendations, and trusted the company to recommend only needed work.

Recent Reviews from Grand Rapids

Nathan Wehner

Google 1 2 3 4 5
Caledonia, MI 08/01/2024

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: General Service

Helbert Almeida

Google 1 2 3 4 5

Great garage door and especial thanks to the technician, Benjamin Gebolys, he did a great job not only installing the door but also explaining the functions and controls of the system- great Job Benjamin.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Scott Gallaway

Google 1 2 3 4 5
07/30/2024

Technician showed up prepared to complete the job, he was professional and timely and skilled. We were shown by the technician how to leverage the system and given care instructions. Very pleasant and would recommend Precision Garage Door.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

Rosita Gonzalez

Google 1 2 3 4 5
Wyoming, MI 07/30/2024

Precision was so efficient to enlist for same day garage repair service and delivered excellent customer service! Easy convenient online scheduling and availability for same day Saturday service! James was a very friendly and professional service tech who clearly explained options of repair service available. He arrived timely to the appointment and when doing the job, he was thorough and took his time to do a fine quality job, all while being very efficient and courteous! Keep up the great job James! Thank you

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Susan Behler

Google 1 2 3 4 5
Grandville, MI 07/29/2024

Very fast, quality service. Great communication. Mike McClellan did a fantastic job. Highly recommend them.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

James Arringdale

Google 1 2 3 4 5

Precision Garage Door did an excellent job fixing our garage door on a Saturday at no extra charge. The technician was super nice, helpful and he went above and beyond. Everything works great! I would totally recommend them for garage door repair.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Terry Holtrop

Google 1 2 3 4 5

Tyler Kerry was quick, efficient, and professional, and we were offered same day service. Highly recommend Precision Door for any garage door opener service.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Cheryl Murphy

Google 1 2 3 4 5
07/23/2024

Always great service. This is the second time we've used Precision. They always do a great job for us!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Gayle Vandyke

Google 1 2 3 4 5
Muskegon, MI 07/23/2024

Wonderful company to work with and wonderful staff.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

David Beck

Google 1 2 3 4 5
Portage, MI 07/22/2024

Jon Consiglio from Precision Garage Door's was amazing. He arrived exactly on time and was very professional, knowledgeable and efficient. After he completed our repair (replacing two springs and two hinges), he walked me through how to take care of the garage door (basic maintenance and lubrication points) and recommended a future service schedule. I would highly recommend Precision Garage Door and Jon Consiglio.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Joe Ellis

Google 1 2 3 4 5

Your technician came on time, was very professional and fixed our garage door. Actually he was fun to talk with. Seemed like a good guy. Joseph M Ellis

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

John Kunnen

Google 1 2 3 4 5
Wyoming, MI 07/19/2024

Material cost was a disappointment but the spring quality is evident. The labor and speed was exceptional.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Andrea Mosher

Google 1 2 3 4 5
Jenison, MI 07/18/2024

Jordan was friendly and professional. Fantastic service!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Mark Mischley

Google 1 2 3 4 5
Ada, MI 07/17/2024

I called this morning because my garage door would not go up. James came out today and diagnosed the issue and fixed it right away. They fixed my other garage door in February with stellar results. The only company I trust for my doors.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Kim Mack

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: New Doors

Kimberly Gulch

Google 1 2 3 4 5
Wayland, MI 07/15/2024

Judd was early to the appointment, was very efficient with the estimate, and professional doing the job. And very helpful!!! Thank you so much for getting our garage door working again.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

David Bedgood

Google 1 2 3 4 5
Sparta, MI 07/15/2024

OMGoodness! Do not hesitate. Precision Garage Door of West Michigan is the right choice! Bottom line from scheduling to paying for their service and repairs, the entire process was a great experience. I waited through the weekend thinking that when I called their office on Monday I would probably get put off a week or two. When I did make the call on Monday, I learned right away from their website. They were open 24 hours. Meaning, I could have called earlier because they have technicians working on the weekends too! That was a pleasant surprise. As I was on the phone holding for someone to schedule the appointment, the on hold information indicated I could go to their website and schedule a service call. So I thought, Ill go ahead and do that while Im waiting, but I have to admit, I was very skeptical about that process. I was surprised when I was able to schedule the service call for the same day a couple hours from the time I had made the first and only phone call! Even after I got the appointment confirmations via email and text, I was sure I was going to get a follow up message, letting me know that Precision could not honor the time I had scheduled. I was thinking theres no way they could come that fast. I was wrong! At the same time I got my confirmations, Jennifer came on the phone, took me off hold. I explained to her what I had just done (scheduling an appointment online). She was very helpful. She found my appointment and confirmed everything right there. I was also pleasantly informed there would be no service call charge unless there was no work to be done at all on my garage door. Keep in mind, I havent told anyone from Precision what my garage door issue was. Just a few minutes later, I got a call from the technician, Michael, asking permission to come earlier than my scheduled time. When Michael arrived, and after a brief discussion about the issue, he went right to work and figured out what choices I had to make the correct repairs. He was very knowledgeable, professional, and easy to understand. He gave me everything I needed to make a decision. From the options he laid out, I could even tell he had my best interest in mind. Once I made my selection, he went right back to work and everything was done within about an hour and a half. In a situation where I thought I was going to have a headache getting my garage door fixed, Precision, and their team, instead turned it into an enjoyable experience. I will definitely recommend them to anybody I know and feel comfortable doing so.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Helen Frederick

Google 1 2 3 4 5
Dorr, MI 07/15/2024

Jon was exceptional with a great personality. If I ever need anything done I would like to have him come back.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Michelle Reid

Google 1 2 3 4 5

Scheduled an appt Sunday for Monday and James was here 1st thing Monday. Great communication through the whole process. Highly recommend!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Pamela Kaupa

Google 1 2 3 4 5
Grandville, MI 07/12/2024

Tyler K. Did a great job replacing the wire on my garage door opener. He was due to arrive at 4 and called about an hour earlier to say he was ahead of schedule and check with me to see if early arrival would be convenient. He was polite, professional and gave me an accurate quote prior to starting the job. Truely did a great job!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Greg Oros

Google 1 2 3 4 5
Martin, MI 07/12/2024

Nicholas Rugg showed up at the beginning of the scheduled service window, got our broken door open and we were able to get our car out so my wife could make her appointment. Nicholas replaced the springs an bearings quickly, and arranged for the eventual replacement of the door. A pleasure to work with.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

Deborah Gorby

Google 1 2 3 4 5

Judd was very thorough and did a great job!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

George Vanderwoude

Google 1 2 3 4 5
Zeeland, MI 07/09/2024

James Bristol was extremely pleasant, friendly, and knowledgeable. He quickly took care of the problem (roller off track) and the price was very reasonable.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Beth Austin

Google 1 2 3 4 5
Ada, MI 07/09/2024

Great job and did my repair within 2 hours of my call!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Brian Dean

Google 1 2 3 4 5
Saugatuck, MI 07/08/2024

The technician, Nicholas Rugg, was on time, courteous and answered all of my garage door questions, including the potential for a new garage door to replace my 25 year old door. A true professional!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Michael Hughes

Google 1 2 3 4 5
Zeeland, MI 07/07/2024

Tyler was awesome. He explained everything clearly and easily. Very good service and fast.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Luanne Cali

Google 1 2 3 4 5
Kalamazoo, MI 07/06/2024

Our garage door spring broke this Saturday morning. Jon Consiglio from Precision Garage Door came out. First of all Precision had someone who could come. Second we were updated on arrival time which was when we were told he would be here. Jon had everything he needed so the job was done in a couple hours. He replaced the spring, some split hinges and I dont know what else. At the end he showed us how to lube everything we should be maintaining 3 times a year. Jon was great to work with. I highly recommend this business.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Randy Burns

Google 1 2 3 4 5
Morley, MI 07/06/2024

Tyler Kerry came out and assessed the situation with my garage door quickly and efficiently. He then installed the appropriate equipment in a great time and cleaned up the mess. He was respectful and informative! Great work!!!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Daniel Mapes

Google 1 2 3 4 5
07/05/2024

Great service. Great communication did an excellent job!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Steve Schiller

Google 1 2 3 4 5
Muskegon, MI 07/05/2024

It's a scam. Their internet presence says they repair garage door springs, but when the technician gets to your residence he tells you that they only work on one type of spring. They wanted to charge me nearly $1500 to replace my broken spring! Then I was charged $75 for a service call that took 10 minutes. Stay away!

Service: General Service

Ready to Experience 5-Star Service?

Join your Grand Rapids neighbors and let our experts take care of your garage door.

Grand Rapids (616) 213-3701
Kalamazoo & Battle Creek (269) 359-1515
West Michigan Lakeshore (616) 239-2391
Greenville & Big Rapids (989) 203-2206
Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009