4.9 1 2 3 4 5 783 Reviews

From Grand Rapids Homeowners

Garage Door Repair in West Michigan - Page 21

Precision Garage Door

Same-day garage door repair in West Michigan, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Grand Rapids FREE Service Call With Any Repair

Serving Grand Rapids

Proudly serving the West Michigan community with same day service.

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Local Garage Door Repair in West Michigan

Precision Garage Door of West Michigan provides same-day garage door repair in the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

West Michigan homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Grand Rapids

Serving Grand Rapids

and surrounding communities

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What Customers are Saying

Summary based on the 663 most recent customer reviews

Precision Garage Door of Grand Rapids earns consistently strong praise across West Michigan for fast response, clear communication, and professional technicians who explain options, complete repairs efficiently, and leave garage doors working smoothly. Customers frequently describe the team as friendly, knowledgeable, and easy to work with, and many mention positive experiences with new door and opener installations, including thorough setup and walkthroughs. Reviewers also note a smooth booking experience and frequent same-day or next-day service across the service area.

What Customers in Your Area Mention Most

Responsiveness (211) Customers repeatedly praise Precision Garage Door for quick callbacks, fast scheduling, and arriving the same day or within hours when a garage door issue needs attention. Professionalism (209) Reviewers consistently describe the technicians as professional, courteous, respectful, and easy to work with throughout the service visit. Communication (176) Customers value the clear explanations, status updates, and follow-through, including details about the problem, repair options, and what was completed. Expertise (164) Reviews frequently mention that technicians are knowledgeable, thorough, and able to diagnose issues quickly while explaining the repair in understandable terms. Speed (159) Many reviewers highlight fast repairs and efficient completion, often noting that the work was finished in under an hour or otherwise much faster than expected. Friendliness (154) Customers regularly mention friendly, pleasant, personable technicians who make the experience comfortable and positive. Service (128) Reviewers praise the overall customer service experience, often saying the company is helpful, accommodating, and pleasant to deal with from start to finish. Workmanship (117) Customers say the repairs and installations are done well, with doors working better, more smoothly, and sometimes more quietly after service. Booking Experience (62) Reviews mention an easy scheduling process, convenient online booking, and helpful office communication that make it simple to set up service.

Recent Reviews from Grand Rapids

Michael Hughes

Google 1 2 3 4 5
Zeeland, MI 07/07/2024

Tyler was awesome. He explained everything clearly and easily. Very good service and fast.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Luanne Cali

Google 1 2 3 4 5
Kalamazoo, MI 07/06/2024

Our garage door spring broke this Saturday morning. Jon Consiglio from Precision Garage Door came out. First of all Precision had someone who could come. Second we were updated on arrival time which was when we were told he would be here. Jon had everything he needed so the job was done in a couple hours. He replaced the spring, some split hinges and I dont know what else. At the end he showed us how to lube everything we should be maintaining 3 times a year. Jon was great to work with. I highly recommend this business.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Randy Burns

Google 1 2 3 4 5
Morley, MI 07/06/2024

Tyler Kerry came out and assessed the situation with my garage door quickly and efficiently. He then installed the appropriate equipment in a great time and cleaned up the mess. He was respectful and informative! Great work!!!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Daniel Mapes

Google 1 2 3 4 5
07/05/2024

Great service. Great communication did an excellent job!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Steve Schiller

Google 1 2 3 4 5
Muskegon, MI 07/05/2024

It's a scam. Their internet presence says they repair garage door springs, but when the technician gets to your residence he tells you that they only work on one type of spring. They wanted to charge me nearly $1500 to replace my broken spring! Then I was charged $75 for a service call that took 10 minutes. Stay away!

Service: General Service

Conor Dugan

Google 1 2 3 4 5

I needed help quickly. They got me an appointment right away and the service was great. Jeremy explained everything and was fast and good.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Cindy Matousek

Google 1 2 3 4 5

Ben worked efficiently and did a great job taking care of all the materials including the old garage door. He took the time to show us how to operate the door and gave us tips on keeping it working perfectly for years to come. Very pleased and recommend this company to others who are in need of their services.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

Linda Fonger

Google 1 2 3 4 5
Muskegon, MI 07/02/2024

My garage door was fried from the power outage. Made my appointment in the morning and everything was fixed. Mike was a professional and was very patient with the questions I had. If I ever have another problem I would not have another company come out. Thank you Mike and Precision Garage Door.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Richard Gibson

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: General Service

Michael Maleski

Google 1 2 3 4 5
Muskegon, MI 06/29/2024

Jeremy Parish, the technician from Precision Overhead Garage Door Services, was extremely punctual, cordial and knowledgeable when it came to service on . our garage door. He went above and beyond explaining what and why we needed certain things done and then went about doing it in about an hour on a Saturday night. I highly recommend him and his company for any work you need done. Well done Jeremy!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Amber Lawrence

Google 1 2 3 4 5
Galesburg, MI 06/29/2024

This was the second company I called after the spring broke on my garage door, trapping my vehicle inside. The first company was going to take 4 days to get to me. I called these guys at 8pm and had Nick at my house by 8am. Nick was helpful and informative. He did a great job and also was helpful in understanding future needs of my doors. I would highly recommend and would call again!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Ron Whitehead

Google 1 2 3 4 5
Zeeland, MI 06/28/2024

Fast job well done

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Joe Novak

Google 1 2 3 4 5
Muskegon, MI 06/27/2024

Super responsive, quick and thorough. Exactly the service I expected to get. I highly recommend.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Craig Stoddard

Google 1 2 3 4 5

AVOID THESE PEOPLE LIKE THE PLAGUE, I needed a tech to get into my garage which was stuck closed, they got in through a side window which was fine and expected but they left all the glass and wood debris from it on the ground, didn't even bother cleaning that up. On top of that, they overcharged double typical rates for a new basic opener AND they programmed the door to open too far causing the tension cable to pop off and the door fell off the track in 3 different spots, an absolute pain!

Response from Brandon Falone, President Business Owner

Hello Craig, we're truly sorry to hear about your negative experience. This is not the level of service we aim to provide. We appreciate your feedback and will address these issues with our team to ensure they are rectified. Thank you for bringing this to our attention.

Service: General Service

Jessica Snyder

Google 1 2 3 4 5
Sparta, MI 06/27/2024

First time using this company and we were very pleased! They could come the same day we called to repair our door. Jordan was our technician and he was friendly, knowledgeable, and efficient. It was a pleasure working with him. We will definitely call them again if we have any garage door issues in the future!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Kelly Tavis

Google 1 2 3 4 5
Allendale, MI 06/25/2024

Michael was prompt, thorough, and honest with our garage door motor assessment and estimate. His replacement process was quick and precise. Very happy with the product and service!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Jim Voogd

Google 1 2 3 4 5
Wyoming, MI 06/25/2024

Great prompt service. Very courteous technician

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Kathy Anderson

Google 1 2 3 4 5
Rockford, MI 06/25/2024

Jeremy worked on quieting my garage door from clanking loudly. Very competent service tech

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Dan Mooney

Google 1 2 3 4 5
06/24/2024

Precision door arrived 1/2 an hour earlier than expected. The technician Jordan Houser was helpful and knowledgeable. Prices are a little high but did a good job . Jordan was professional and polite .

Response from Brandon Falone, President Business Owner

Hi Dan, thank you for sharing your feedback with us. We're glad to hear that Jordan provided you with helpful and knowledgeable service. We appreciate your input on pricing and will take that into consideration for future improvements. We hope to serve you again in the future.

Service: General Service

Denice Mcrae

Google 1 2 3 4 5
Lowell, MI 06/24/2024

James was awesome! Excellent experience and will definently call Precision Garage Door in the future.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Ryan Miller

Google 1 2 3 4 5
Kalamazoo, MI 06/23/2024

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan (Kalamazoo) a great rating!

Service: General Service

Ryan Grondzik

Google 1 2 3 4 5
06/22/2024

Jeremy Parish came by and fixed a garage door install done by another company. He was on-time, professional, and did a great job making our door functional again. Price seemed fair as well. Thanks Jeremy!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Kathy Earle

Google 1 2 3 4 5
Greenville, MI 06/20/2024

Jordan diagnosed my issues and explained my options. He was able to replace my 29 year old motor, and replaced parts that make the door open and close more smoothly. I am excited about the keypad and back up battery that will come in handy if there are power outages. I loved that he had all the parts on his truck and finished the work in less than 4 hours! He did an exemplary job, and I highly recommend Precision Garage Door!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Ken Beadling

Google 1 2 3 4 5
Mattawan, MI 06/19/2024

Very pleased with this company and their service. John came out within an hour of me calling to diagnose the problem. Wasnt able to fix it since it was complex but came back first thing the next morning and took care of it. Very professional, helpful and patient. Explained everything thoroughly and set up the remotes to work on the garage he repaired and the pole barn door as well. I would highly recommend John and Precision Garage Door.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Nichole Ivanov

Google 1 2 3 4 5
Wyoming, MI 06/19/2024

My experience with Precision Garage Door was great since the beginning. Jordan was very polite and knowledgeable when he came to measure our doors. Eileen went above and beyond to answer my questions and provide assistance. She sent photos that were very helpful. She responded quickly through text, which was better for me. And when Jordan came back for installation, him and the other guy (sorry-can't remember his name) were both very helpful and explained everything in detail. Our garage doors look fantastic. I'm really hoping to do our barn door at some point soon, too! Thank you!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Jim Allen

Google 1 2 3 4 5
Fennville, MI 06/18/2024

Nick, the technician, quickly fixed the issue with the door. He kept me updated and from start to finish. While I hope I dont have to, if any issues with the door comes up again, I will be calling Precision and hopefully Nick will be there to help.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Ray Figueroa

Google 1 2 3 4 5
Rockford, MI 06/18/2024

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

Gregory Alfaro

Google 1 2 3 4 5
Augusta, MI 06/18/2024

The technician was very prompt, friendly, and professional. Couldn't fix the bend but explained the issue and gave me a great quote to replace my 24 year old door. I will updates after the install in complete in 3 you 4 weeks

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

Bob Offenbaker

Google 1 2 3 4 5

Fast and quick response from Nicholas Rugg, service tech. Called and 2 hours later here and working to remove and install new opener. Nick was great to work with and was professional in his duties. Recommend

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Ken Dehart

Google 1 2 3 4 5
Wyoming, MI 06/17/2024

They scheduled for the same morning, we're on time. Jordan is very professional. He explained all of my options in detail. Including the top option with 5 year warranty for only $50 more than the same work no warranty, $10 bucks a year to cover everything that was done today. Would recommend them as a 10. Ask for Jordan.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Ready to Experience 5-Star Service?

Join your Grand Rapids neighbors and let our experts take care of your garage door.

Grand Rapids (616) 213-3701
Kalamazoo & Battle Creek (269) 359-1515
West Michigan Lakeshore (616) 239-2391
Greenville & Big Rapids (989) 203-2206
Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009