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Read what people are saying
about Precision Garage Door

Precision Garage Door of West Michigan
has received 669 reviews, averaging 4.94 Stars:
1 2 3 4 5
Review:

Jeremy was great. He came the day I called at the time expected and completed the work expediently and professionally.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

They were prompt but $200 more than other companies. Research, research

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A Response from: Owner

Thank you for taking the time to give us your feedback. Sometimes our quotes are higher than our competitors, but that is primarily because we are committed to providing our customers with high-quality parts, unparalleled service, and the highest quality workmanship. We even back it up with the Precision Promise. We always stand behind our work and strive to leave our customers with a safe, secure and reliable garage door. If you should have any additional questions or concerns, please call our Customer Care Team directly at 800-DOOR-REPAIR (ext. 5202)

Service Provided:
General Service

1 2 3 4 5
Date: 01/21/2024
General Service
Ada, MI
Review:

Great experience, Tyler was very helpful and they got the work done fast without leaving a mess. Thanks!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

We just got great service from Tyler at precision door. Our garage door broke, and he got right out here to fix it. Great personality easy to talk to when he explains everything very well.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Great job. Very knowledgeable. Thanks so much. Julie

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Jon was personable and did a great job!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Jordan was polite, professional and helpful in providing garage door replacement quote information. He is a good representative for your company.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

1 2 3 4 5
Date: 01/17/2024
General Service
Ada, MI
Review:

Tyler K. From Precision Door was great! He did a fantastic job getting our garage door up and working again even though it was late in the day and frigidly cold outside. He identified the issue and completed the work quickly and provided thorough explanations in a friendly and approachable manner.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Very polite

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

Review:

Jordan was incredibly nice, professional, informational and speedy! Would highly recommend!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Emergency service for a busted spring, on a Sunday in a snow storm! Tyler was great, explained the process, was courteous and quick.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Tyler was amazing! Braved blizzard and frigid temperatures to fix our garage door on a Sunday morning! Very friendly and professional! I would highly recommend him & Precision Door!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

A1 service every time! Great phone customer service to set up a same day appointment!! Jeremy P. Brought friendly, professional and excellent customer service. We have used them for a number of years and will continue. Definitely recommend 110%!!!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Called Precision at 7:30AM. Had Jeremy here by 10:15 to replace garage door motor. Left by 1:00PM.Every thing was explained and demonstrated before he left. Thanks for the expediency in getting this issue fixed. Well done.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Jeremy Parish was extremely helpful and fixed my garage door in an hour or so after my spring broke and locked my car in the garage. They came out same day, were super helpful and I would definitely use them again.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

At 8am this morning the spring on my garage door snapped. I called Precision and they had a technician out here at 10am. My technician, Jeremy, inspected the door and laid out my options. Jeremy was knowledgeable and gave the pro's and con's of my options Was happy with the option I chose and Jeremy completed the work and was done just after noon. Fast, friendly and did an excellent job getting my door back in running order, better than it was before. Would highly recommend and use them again. Price was fair and work done the right way. One Happy Customer!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 01/11/2024
General Service
Review:

I called Precision Garage Door around 2pm today, hoping to get an appointment tomorrow, and to have my garage door working "before" we get hit with 14" of snow tomorrow. Precision fit me in with a late appointment today, and Tyler Kerry (Technician) was outstanding! Comprehensive, Courteous, and Complete!! Thanks to all!!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Great service. Called and received service within 30 minutes

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Ben installed a new garage door for me. He did a great job and went above and beyond to provide excellent service. Couldn't ask for a better service tech.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 01/08/2024
General Service
Ada, MI
Review:

We called precision door this morning to help us program our key pad and fix our rubber strip on the door bottom. Jordan came out and found the problem in a short time. One of the numbers wasn't working. He fixed our door in a short time. Jordan was very professional and friendly. We have worked with them before and they are always very professional.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

They were very precise and explained everything to me. They did wonderful work!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Tyler did a great job for my mom Called and gave me an eta when he would arrive He was kind and knowledgeable and even showed me where to lube the door fitting Answered all my questions about what he was replacing Awesome job and on a Sunday

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Came out the same day I called. Looked things over and gave me 3 quotes with various options. I choose one and that's what they did. Total time was just over an hour for inspection, quote and work. A little pricier than I had anticipated but good work doesn't come cheap. Overall I with please with their work.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Fast and friendly service at a reasonable price! My garage door broke on a Friday night and I was able to schedule a technician for the next day. Tyler Kerry was phenomenal. He's personable and explained his diagnosis of my door issue clearly with all my options for repair. I'll be recommending you when my family/friends have garage door issues! 2024 Update: My OTHER garage door broke on a Saturday afternoon, and I again called these guys. James came out on Sunday afternoon and had my garage fully functional before Monday morning again. Thank you!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 11/01/2023
General Service
Ada, MI
Review:

Surprised by availability of same day service, which required replacement of both door spring. Tyler did the work in ~30 minutesall on New Years Eve! He is a very friendly and respectful individual. Thank you Precision. ps I didnt do a cost comparison with other companies and suspect Precision would be on the high end of that spectrum, but with same day service and complete repair it was worth it.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

I servicemen showed up soon after the request for service. They answered all questions. Laughed at all of my personality thoughts . They worked with each other with cooperation . They helped me decide which garage door opener to buy. They showed how to use the power. The opener is modern ,quiet and has added information . The office young lady was a joy to talk to in getting all of this to happen. Thanks again .

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 09/01/2023
General Service
Review:

A year ago, Ben and two others efficiently installed 3 custom doors. They look great and hardware seems to fit really wellno gaps. Would recommend Precision Door. Today, Tyler came out early Sat. And we needed a new opener after 20 good years. In 2.5 hours, all set, nice work, solid hookups, and so much quieter. Wow. Appreciate the work.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Max was very efficient and helped with different offers I may have to fix and repair my garage door. Very friendly and arrived on time and finished quickly.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Precision Garage technician Conner S. was assigned to repair a residential door. Simply put, Conner was prompt, courteous, and knowledgeable!. I was kept abreast on what was going on until the very end. I would highly recommend this gentleman for your garage door repairs.. Thank you Conner for a job WELL DONE.!!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

They made it simple to schedule my appointment. The service technician was very courteous and knowledgeable, and the price for the service was reasonable.

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A Response from: Owner

Thank you for the great rating! We appreciate your business!

Service Provided:
General Service

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Grand Rapids (616) 213-3701
Kalamazoo & Battle Creek (269) 359-1515
West Michigan Lakeshore (616) 239-2391
Greenville & Big Rapids (989) 203-2206
Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
Office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009