4.9 1 2 3 4 5 803 Reviews

From Grand Rapids Homeowners

Garage Door Repair in West Michigan - Page 23

Precision Garage Door

Same-day garage door repair in West Michigan, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Grand Rapids FREE Service Call With Any Repair

Serving Grand Rapids

Proudly serving the West Michigan community with same day service.

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Local Garage Door Repair in West Michigan

Precision Garage Door of West Michigan provides same-day garage door repair in the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

West Michigan homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Grand Rapids

Serving Grand Rapids

and surrounding communities

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What Customers are Saying

Summary based on the 689 most recent customer reviews

Precision Garage Door of Grand Rapids earns consistently positive feedback across West Michigan for fast service, knowledgeable technicians, and clear communication. Customers repeatedly describe the team as professional, courteous, and easy to work with, with many noting same-day or next-day response and efficient repairs that restore garage doors and openers quickly. Reviews also highlight helpful options, straightforward explanations, and strong workmanship on repairs and installations.

What Customers in Your Area Mention Most

Responsiveness (342) Customers frequently praise how quickly Precision responds, with many noting same-day, next-day, or even within-the-hour service for urgent garage door issues. Professionalism (301) Reviewers consistently describe the team as professional, courteous, respectful, and easy to work with from first contact through completion. Expertise (248) Customers often highlight technicians as knowledgeable, thorough, and able to diagnose problems quickly while explaining what was wrong and what was needed. Communication (214) Many reviews praise clear communication, including arrival updates, calls ahead, photo notifications, detailed explanations, and helpful option reviews. Speed (211) Customers repeatedly mention fast repairs and efficient installations, often noting that work was completed quickly once the technician arrived. Friendliness (198) Technicians are regularly described as friendly, personable, kind, polite, and pleasant to have in the home. Service (176) Reviewers praise the overall service experience, often saying the company is helpful, easy to work with, and provides excellent customer care. Workmanship (152) Customers frequently compliment the quality of the repair or installation, saying the work was thorough, well done, and left doors operating smoothly. Trustworthiness (104) Many reviews emphasize honesty, no-pressure recommendations, fair assessments, and a sense that the company puts the customer’s best interest first.

Recent Reviews from Grand Rapids

Ian Brade

Google 1 2 3 4 5
Marne, MI 06/10/2024

Our garage door lift-hardware failed last week. I looked online for a repair service and found Precision Garage Door. The booking process and execution of the repair could not be faulted. The booking person was polite and explained everything in advance. She read back all the details to make sure she had everything correct. We were relieved that the repair could happen on Saturday without incurring a surcharge and that a no obligation quote would be provided by the technician before any work was completed. My wife and I both received text messages to confirm the appointment, and one from the technician to say he was on his way. The message included a photo of said tech (Jeremy Parish). Jeremy was very professional, friendly and efficient, and the work was completed to a high standard. If you need a garage door repair in West Michigan, this company did an outstanding job for us.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Robert Raterink

Google 1 2 3 4 5

They were on time. Completed in less than an hour. Double springs all worn out pieces replaced. I am very satisfied. Very friendly, personable technician. Would highly recommend this business and employees.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Dwight Engelsma

Google 1 2 3 4 5

I was really impressed by the service experience from precision door. Very good communication, called late Friday afternoon had my door fixed same day. Price was reasonable, multiple options were offered, including new door. Thanks Mike M for your patient professionalism.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

David Rhein

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: General Service

Anthony Lupi

Google 1 2 3 4 5
06/04/2024

Mike McClellan was professional at quoting and installing my garage door opener. Old system was loud. The new system is more quiet than expected.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Chris Carlon

Google 1 2 3 4 5

Great guys. Friendly and knowledgeable. Fast service done right and showed me some tricks to keep the door working smooth for years to come

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Seth Rutan

Google 1 2 3 4 5
Holland, MI 06/03/2024

Great work, friendly technician, very fast as well

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Daisy Daubert

Google 1 2 3 4 5
Big Rapids, MI 06/01/2024

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

Casey Almeida

Google 1 2 3 4 5

Our garage door broke last night and we made an online appointment for next day with precision garage door of west Michigan. We had Jon Consilgio come right on time and fixed the problem within 2.5 hours. He was very nice, informative, & respectful of our home. He did a great job and on short notice. We are impressed none the less. Thank you!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Amy Giroux

Google 1 2 3 4 5
Wayland, MI 05/24/2024

Very professional young man. Excellent work on installing my new garage door

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

Sage Palmer

Google 1 2 3 4 5
Kalamazoo, MI 05/24/2024

Jon Consiglio was our Technician this evening. He was thorough in explaining the product we were purchasing and explaining the quote. They are replacing our garage door and opener. He also took the time to make our broken garage door operable for the short period between now and getting it replaced. Jon, was very personable and friendly, helped us work through our quotes and decide what to do. Thanks again, Jon!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

Jeff Smith

Google 1 2 3 4 5
Gobles, MI 05/23/2024

Jordan was both professional and proficient! We are happy with this experience!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Sandra Swanson

Google 1 2 3 4 5

Michael was timely and personable and did a great job pairing the right remote control for our garage door. We now have two working remote controls.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Sara Pushard

Google 1 2 3 4 5
Mattawan, MI 05/22/2024

Jon was on time (4pm-6pm window) and very professional. He was able to deal with our dogs and finish the job in a timely fashion. The turnaround service was excellent and would highly recommend thier services

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Mary Dissmore

Google 1 2 3 4 5

Jordan Houser is wonderful. Service is fast and well-done. Jordan is very knowledgeable, and he has a great personality! I've had Precision out twice now, great experience both times. Highly recommend Precision Garage Door, AND Jordan Houser.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Julie Salmon

Google 1 2 3 4 5
Ada, MI 05/20/2024

Jeremy was s great. Customer service is top notch.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Todd Kocian

Google 1 2 3 4 5
Kalamazoo, MI 05/17/2024

Great experience, Jon was awesome. Fast service with multiple pricing options. He even showed me what my doors would look like on a tablet when we replace them. Will definately use Precision again.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Charles Behler

Google 1 2 3 4 5
Ada, MI 05/15/2024

Tyler was prompt (early), friendly, informative, and efficient. Totally satisfied with the service.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Amy Betten

Google 1 2 3 4 5

what a wonderful experience! from the scheduling to the service!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Sally Van Vuren

Google 1 2 3 4 5
Holland, MI 05/14/2024

Mike was awesome very informative very nice lots of information thank you for your help

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Richard Gerlinger

Google 1 2 3 4 5
Hastings, MI 05/14/2024

Ben G. did an excellent installation. Was thorough and took his time in doing himself. Overall am extremely pleased and satisfied with the product and all involved. Thank you.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

Kathy Kronke

Google 1 2 3 4 5
Kalamazoo, MI 05/09/2024

Judd was extremely professional and polite. Explained everything very thoroughly. I typically will not do reviews but so impressed with Judd I am leaving this review.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

April Brady

Google 1 2 3 4 5
Caledonia, MI 05/07/2024

Jordan was on time, professional, and efficient. He was knowledgeable and gave me all of the options for repairs.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Ellen Gonzales

Google 1 2 3 4 5

We recently got our garage door opener replaced and the process was so very simple! Jeremy was very professional. He had EVERYTHING he needed to fix and replace it on the spot and in a timely manner! He was very nice to talk to and very knowledgeable when we had questions. Overall, had a great experience with this company and our technician, Jeremy! Thank you, Precision!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Michael Woodrow

Google 1 2 3 4 5
Scotts, MI 05/03/2024

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: General Service

Johnson Thap

Google 1 2 3 4 5
Holland, MI 05/02/2024

Mike was awesome, very informative, professional and got the job done quickly! Thanks again!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Teresa Eller

Google 1 2 3 4 5
Muskegon, MI 05/01/2024

He did a great job.The technician Jeremy is very kind and now we have a smooth and quite door.i highly recomend this company.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Duaine Pamment

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

Michael Emaus

Google 1 2 3 4 5

Always a great experience using Precision Doors. Would recommend them for sure. Speedy, professional and competent

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Dave Hemminger

Google 1 2 3 4 5
Otsego, MI 04/30/2024

I'm extremely satisfied with the service Jeremy provided, he was professional and very informative. He showed up within an half hour the same day I called and completed the job very quickly. If I could give 10 stars, I would!!!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Ready to Experience 5-Star Service?

Join your Grand Rapids neighbors and let our experts take care of your garage door.

Grand Rapids (616) 213-3701
Kalamazoo & Battle Creek (269) 359-1515
West Michigan Lakeshore (616) 239-2391
Greenville & Big Rapids (989) 203-2206
Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009