4.9 1 2 3 4 5 778 Reviews

From Grand Rapids Homeowners

Garage Door Repair in West Michigan - Page 23

Precision Garage Door

Same-day garage door repair in West Michigan, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Grand Rapids FREE Service Call With Any Repair

Serving Grand Rapids

Proudly serving the West Michigan community with same day service.

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Local Garage Door Repair in West Michigan

Precision Garage Door of West Michigan provides same-day garage door repair in the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

West Michigan homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Grand Rapids

Serving Grand Rapids

and surrounding communities

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What Customers are Saying

Summary based on the 663 most recent customer reviews

Precision Garage Door of Grand Rapids earns consistently strong praise across West Michigan for fast response, clear communication, and professional technicians who explain options, complete repairs efficiently, and leave garage doors working smoothly. Customers frequently describe the team as friendly, knowledgeable, and easy to work with, and many mention positive experiences with new door and opener installations, including thorough setup and walkthroughs. Reviewers also note a smooth booking experience and frequent same-day or next-day service across the service area.

What Customers in Your Area Mention Most

Responsiveness (211) Customers repeatedly praise Precision Garage Door for quick callbacks, fast scheduling, and arriving the same day or within hours when a garage door issue needs attention. Professionalism (209) Reviewers consistently describe the technicians as professional, courteous, respectful, and easy to work with throughout the service visit. Communication (176) Customers value the clear explanations, status updates, and follow-through, including details about the problem, repair options, and what was completed. Expertise (164) Reviews frequently mention that technicians are knowledgeable, thorough, and able to diagnose issues quickly while explaining the repair in understandable terms. Speed (159) Many reviewers highlight fast repairs and efficient completion, often noting that the work was finished in under an hour or otherwise much faster than expected. Friendliness (154) Customers regularly mention friendly, pleasant, personable technicians who make the experience comfortable and positive. Service (128) Reviewers praise the overall customer service experience, often saying the company is helpful, accommodating, and pleasant to deal with from start to finish. Workmanship (117) Customers say the repairs and installations are done well, with doors working better, more smoothly, and sometimes more quietly after service. Booking Experience (62) Reviews mention an easy scheduling process, convenient online booking, and helpful office communication that make it simple to set up service.

Recent Reviews from Grand Rapids

Johnson Thap

Google 1 2 3 4 5
Holland, MI 05/02/2024

Mike was awesome, very informative, professional and got the job done quickly! Thanks again!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Teresa Eller

Google 1 2 3 4 5
Muskegon, MI 05/01/2024

He did a great job.The technician Jeremy is very kind and now we have a smooth and quite door.i highly recomend this company.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Duaine Pamment

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

Michael Emaus

Google 1 2 3 4 5

Always a great experience using Precision Doors. Would recommend them for sure. Speedy, professional and competent

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Dave Hemminger

Google 1 2 3 4 5
Otsego, MI 04/30/2024

I'm extremely satisfied with the service Jeremy provided, he was professional and very informative. He showed up within an half hour the same day I called and completed the job very quickly. If I could give 10 stars, I would!!!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Andrew Lucas

Google 1 2 3 4 5

I had ordered 2 new garage doors for my house. Benjamin answered all questions that I had and did a fantastic job on the installation.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Meg Mason

Google 1 2 3 4 5
Rockford, MI 04/27/2024

Easy booking, quick service, and Tyler was great and very professional.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Phyllis Barents

Google 1 2 3 4 5
Portage, MI 04/27/2024

On Sunday, April 21st, the rollers came out of the track on the garage door. I called Precision and the phone person sent Jon Consiglio to fix the door. Jon came at 4:00 the same day. He was pleasant, knowledgeable and did the annual inspection saving me from making an additional appointment. I cant say enough about his professionalism. He is an excellent representative for the company. I also liked the fact that the company sent his picture so I knew who I was expecting and verified his appointment with an e-mail. Good job to Jon and the company he represents. PhyllisPortage, MI

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Gregory Alley

Google 1 2 3 4 5

Jordan clearly explained all the work he believed was necessary and why. He gave several pricing tiered options. His work appears to be top drawer and he was a terrific guy. I highly recommend the company without reservation. I was drawn by their same-day service and they delivered!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Toni Moore

Google 1 2 3 4 5

We are very pleased with Jordan Houser's assessment of our garage door issue and detecting that the motor required replacing. His customer service was excellent.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Mark Kiskie

Google 1 2 3 4 5
Rockford, MI 04/25/2024

Jeremy was on time and was professional in the work he did. Would recommend this company to anyone.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

John Matthews

Google 1 2 3 4 5
Plainwell, MI 04/24/2024

I called first thing this morning after my garage door spring broke and my truck was stuck inside. They had an afternoon appointment available same day. Judd came out and did a full inspection of everything. He was honest and fair. He had my garage door back up and working properly within a few hours. I highly recommend using precision Door. Judd was fantastic!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Steve Taylor

Google 1 2 3 4 5

Fantastic service. Quick. Knowledgeable and professional. This was affordable. We highly recommend this company. Thank you John !

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Jeffrey Lawn

Google 1 2 3 4 5
Wyoming, MI 04/20/2024

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: General Service

Kathryn Larter

Google 1 2 3 4 5

Our door opener broke after our power went out, and within a day they had Jon out to inspect and assess the damage, after his safety inspection. Two days later, he had come and installed a brand new opener and was so polite and kind to me and my girlfriend. Service was kind, quick, and convenient. I'm absolutely pleased with the outcome and the quality of work. He even showed us how to care for it during the appointment, indicating which bearings and parts to lube quarterly.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Brian Gordon

Google 1 2 3 4 5

Great Service!!! James Bristol responded to my first call and Benjamin Gebolys handled the installation. BOTH did a first rate job. I have used other garage door companies before but Precision is by far the best. Highest recommendation!!!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

Brendan Talty

Google 1 2 3 4 5
Six Lakes, MI 04/16/2024

Great service. Tech James was on time and did quality work. I would definitely use this service again.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Graham Barnett

Google 1 2 3 4 5
Belmont, MI 04/16/2024

James Bristol was very courteous professional and repaired our garage door efficiently..

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Darlene Vanderzwaag

Google 1 2 3 4 5
Whitehall, MI 04/16/2024

Thank you for the prompt service. It was great to be able to schedule the work when it was convenient for me. Mike McClellan was great to work with and so friendly. He called ahead to tell me exactly what time he would be coming. Arrived on time, he explained what needed to be done with my broken garage door opener and gave me a couple choices. He installed a new, upgraded system for me. I couldnt be more pleased. Thank you!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Gary Spencer

Google 1 2 3 4 5
Vicksburg, MI 04/15/2024

The work was completed in a timely fashion. I thought the cost was very excessive. Not having any knowledge of what the repairs entailed I agreed to the estimate. According to GOOGLE the repairs should have been about a third of what I paid. Live and learn. Get estimates before signing.

Response from Brandon Falone, President Business Owner

Hi Gary, thank you for sharing your feedback with us. We're glad to hear that the work was completed in a timely manner. We apologize for any confusion regarding the cost of the repairs. If you should have any additional questions or concerns, please call our Customer Care Team directly at 800-DOOR-REPAIR (ext. 5202)

Service: General Service

Amanda Truong

Google 1 2 3 4 5
Zeeland, MI 04/11/2024

Our cables got unraveled and our door was crooked and won't go down but Judd was able to complete the task very quickly like no more than 10 minutes(?). It had happened while I was trying to leave for work, and I left work early to contact the company but it was after 6pm so I wasn't able to get in until the next day. Luckily, they had an emergency contact number and that's where Judd came through to help between 8-10pm same day. He was very kind and I appreciate the help for how late it was. Definitely recommend and the fee was fair and reasonable!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Alan Cline

Google 1 2 3 4 5

They had a fast response and did a great quality job. Thank you.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Jeff Steere

Google 1 2 3 4 5
04/09/2024

Judd was courteous and on time. Judd did an awesome job explaining our different options to get our door working again. Our door is once again working without any issues!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Tamela Michelfelder

Google 1 2 3 4 5
04/09/2024

James Bristol was on time and did a fantastic job. I would recommend Precision Door to anyone who needs garage door services

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Kristina Holzen

Facebook 1 2 3 4 5
Caledonia, MI 04/06/2024

Our experience with Precision was fabulous from beginning to end. The communication was well thought out and informative, leaving no question as to when or where our technician would be arriving. James Bristol, our technician, was kind and very helpful in identifying our issue and options to fix. He answered all of my questions with confidence and a friendly demeanor. I highly recommend using Precision and James for any garage door needs and issues!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Andy Maciejewski

Google 1 2 3 4 5
Muskegon, MI 04/03/2024

Arrived within an hour of my call, and solved my problems with high quality parts. Very happy.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Erik Stapleton

Google 1 2 3 4 5

James was very helpful and our garage door works perfectly now!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Ruth Peterson

Google 1 2 3 4 5

My cable broke on my garage door and time was of the essence to get it repaired. The technician came on time and fixed the problem within the time that I needed it done.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Dana Baumgardner

Google 1 2 3 4 5

Tyler was great. Went over all options available and went into deep description of both the problem with my door system and the new system.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Matt Morton

Google 1 2 3 4 5
Kalamazoo, MI 03/29/2024

Jon serviced my whole garage door system with a safety inspection, and replaced the center bearing and the two torsion springs with professionalism and knowledge. He took the time to go over his work with me, tips on how to continue to maintain the function of the garage door, and inform me of parts that may need to be replaced in the future. Overall, I highly recommend Precision Garage Door!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Ready to Experience 5-Star Service?

Join your Grand Rapids neighbors and let our experts take care of your garage door.

Grand Rapids (616) 213-3701
Kalamazoo & Battle Creek (269) 359-1515
West Michigan Lakeshore (616) 239-2391
Greenville & Big Rapids (989) 203-2206
Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009