4.9 1 2 3 4 5 823 Reviews

From Grand Rapids Homeowners

Garage Door Repair in West Michigan - Page 23

Precision Garage Door

Same-day garage door repair in West Michigan, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Grand Rapids FREE Service Call With Any Repair

Serving Grand Rapids

Proudly serving the West Michigan community with same day service.

Service truck
Senior Citizen Discounts
Military Discounts
First Responders Discounts
Educator Discounts

Local Garage Door Repair in West Michigan

Precision Garage Door of West Michigan provides same-day garage door repair in the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

West Michigan homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Grand Rapids

Serving Grand Rapids

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 702 most recent customer reviews

Precision Garage Door of Grand Rapids is viewed very positively across West Michigan for fast, reliable garage door service delivered by knowledgeable, professional technicians. Customers frequently praise the company’s same-day and weekend availability, clear communication, thorough explanations of repair options, and efficient workmanship that leaves doors operating smoothly. Many reviews also highlight friendly service, easy scheduling, and strong follow-through from phone call to completed job, with several customers saying they would use the company again or recommend it to others.

What Customers in Your Area Mention Most

Responsiveness (214) Customers repeatedly praise how quickly Precision Garage Door responds, often with same-day or next-day service and fast arrival after a call. Professionalism (198) Reviews consistently describe the technicians as professional, courteous, respectful, and easy to work with. Expertise (176) Customers frequently note that technicians are knowledgeable, thorough, and able to diagnose issues accurately while explaining what needs to be done. Speed (168) Customers often mention that repairs and installations are completed quickly and efficiently, sometimes within an hour or two. Service (160) Reviews regularly praise the overall service experience as helpful, friendly, accommodating, and customer-focused from start to finish. Communication (151) Many reviews highlight clear, detailed communication, including arrival updates, written confirmations, photos of the technician, and easy-to-understand explanations. Workmanship (129) Customers describe the repair and installation work as high quality, thorough, and effective, with doors working smoothly afterward. Booking Experience (96) Many customers say scheduling is easy and convenient, with online booking and prompt appointment setup standing out positively. Value (54) Some reviewers call the pricing fair or reasonable and mention that the service felt worthwhile given the quality and warranty coverage.

Recent Reviews from Grand Rapids

Ryan Miller

Google 1 2 3 4 5
Kalamazoo, MI 06/23/2024

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan (Kalamazoo) a great rating!

Service: General Service

Ryan Grondzik

Google 1 2 3 4 5
06/22/2024

Jeremy Parish came by and fixed a garage door install done by another company. He was on-time, professional, and did a great job making our door functional again. Price seemed fair as well. Thanks Jeremy!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Kathy Earle

Google 1 2 3 4 5
Greenville, MI 06/20/2024

Jordan diagnosed my issues and explained my options. He was able to replace my 29 year old motor, and replaced parts that make the door open and close more smoothly. I am excited about the keypad and back up battery that will come in handy if there are power outages. I loved that he had all the parts on his truck and finished the work in less than 4 hours! He did an exemplary job, and I highly recommend Precision Garage Door!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Ken Beadling

Google 1 2 3 4 5
Mattawan, MI 06/19/2024

Very pleased with this company and their service. John came out within an hour of me calling to diagnose the problem. Wasnt able to fix it since it was complex but came back first thing the next morning and took care of it. Very professional, helpful and patient. Explained everything thoroughly and set up the remotes to work on the garage he repaired and the pole barn door as well. I would highly recommend John and Precision Garage Door.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Nichole Ivanov

Google 1 2 3 4 5
Wyoming, MI 06/19/2024

My experience with Precision Garage Door was great since the beginning. Jordan was very polite and knowledgeable when he came to measure our doors. Eileen went above and beyond to answer my questions and provide assistance. She sent photos that were very helpful. She responded quickly through text, which was better for me. And when Jordan came back for installation, him and the other guy (sorry-can't remember his name) were both very helpful and explained everything in detail. Our garage doors look fantastic. I'm really hoping to do our barn door at some point soon, too! Thank you!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Jim Allen

Google 1 2 3 4 5
Fennville, MI 06/18/2024

Nick, the technician, quickly fixed the issue with the door. He kept me updated and from start to finish. While I hope I dont have to, if any issues with the door comes up again, I will be calling Precision and hopefully Nick will be there to help.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Ray Figueroa

Google 1 2 3 4 5
Rockford, MI 06/18/2024

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

Gregory Alfaro

Google 1 2 3 4 5
Augusta, MI 06/18/2024

The technician was very prompt, friendly, and professional. Couldn't fix the bend but explained the issue and gave me a great quote to replace my 24 year old door. I will updates after the install in complete in 3 you 4 weeks

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

Bob Offenbaker

Google 1 2 3 4 5

Fast and quick response from Nicholas Rugg, service tech. Called and 2 hours later here and working to remove and install new opener. Nick was great to work with and was professional in his duties. Recommend

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Ken Dehart

Google 1 2 3 4 5
Wyoming, MI 06/17/2024

They scheduled for the same morning, we're on time. Jordan is very professional. He explained all of my options in detail. Including the top option with 5 year warranty for only $50 more than the same work no warranty, $10 bucks a year to cover everything that was done today. Would recommend them as a 10. Ask for Jordan.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Jerad Derks

Google 1 2 3 4 5
Muskegon, MI 06/17/2024

Just call them already! Jeremy showed up same day and had our problems fixed in no time!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Veronica Smith

Google 1 2 3 4 5

Nic was very friendly and professional. I would definitely recommend!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Kenn Vidro

Facebook 1 2 3 4 5
Grandville, MI 06/17/2024

Jeremy was our technician! He was friendly & knowledgeable! What a superior job he did too! I would recommend Precision to anyone! Thank you!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Shawn Potter

Google 1 2 3 4 5
Muskegon, MI 06/16/2024

Tyler was great! Very knowledgeable and presented options. Even came put on Fathera day!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Alvie Shaw

Google 1 2 3 4 5
Holland, MI 06/15/2024

The tech. was very nice and helpful. He did a great job.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

Susan Knobloch

Google 1 2 3 4 5
06/15/2024

Benjamin G. did an excellent job replacing my 2 garage doors!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Dan Eardley

Google 1 2 3 4 5

Tyler was very helpful in pointing out both evident and potential issues with our door, and provided several clear options on approaches to repairing the door. Full repairs done in less than an hour. Great service.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Rodney Zeinstra

Google 1 2 3 4 5
Hopkins, MI 06/13/2024

From the scheduling, to the technician and the prompt repairs, all done very professionally and courteously. Very pleased

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Jerod Lang

Google 1 2 3 4 5
Zeeland, MI 06/10/2024

Jeremy Parish was quick, friendly, and efficient. He made sure everything was working smoothly the whole time he was servicing our garage. He even made sure the door closed all the way with changing the setting on the motor. Also was quite assuring that the damages were repairable without trying to scam me into getting something I didn't need. Checked to make sure all the parts that move were moving properly and added some lubricant. I would say it was a very fair estimate. My door almost looks good as new. Even helped me with tips on how to keep the garage door in the best condition it can be in a long with tips on what to look out for as the door is original from 97'. Thank you guys for helping my family keep our dog inside.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Brad Gandy

Google 1 2 3 4 5

Precision Door was very informative, had several options to choose from, was not pushy during the sales process. When it came to install date, they where on time and did a great job. Would definitely recommend them.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

Ian Brade

Google 1 2 3 4 5
Marne, MI 06/10/2024

Our garage door lift-hardware failed last week. I looked online for a repair service and found Precision Garage Door. The booking process and execution of the repair could not be faulted. The booking person was polite and explained everything in advance. She read back all the details to make sure she had everything correct. We were relieved that the repair could happen on Saturday without incurring a surcharge and that a no obligation quote would be provided by the technician before any work was completed. My wife and I both received text messages to confirm the appointment, and one from the technician to say he was on his way. The message included a photo of said tech (Jeremy Parish). Jeremy was very professional, friendly and efficient, and the work was completed to a high standard. If you need a garage door repair in West Michigan, this company did an outstanding job for us.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Robert Raterink

Google 1 2 3 4 5

They were on time. Completed in less than an hour. Double springs all worn out pieces replaced. I am very satisfied. Very friendly, personable technician. Would highly recommend this business and employees.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Dwight Engelsma

Google 1 2 3 4 5

I was really impressed by the service experience from precision door. Very good communication, called late Friday afternoon had my door fixed same day. Price was reasonable, multiple options were offered, including new door. Thanks Mike M for your patient professionalism.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

David Rhein

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: General Service

Anthony Lupi

Google 1 2 3 4 5
06/04/2024

Mike McClellan was professional at quoting and installing my garage door opener. Old system was loud. The new system is more quiet than expected.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Chris Carlon

Google 1 2 3 4 5

Great guys. Friendly and knowledgeable. Fast service done right and showed me some tricks to keep the door working smooth for years to come

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Seth Rutan

Google 1 2 3 4 5
Holland, MI 06/03/2024

Great work, friendly technician, very fast as well

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Daisy Daubert

Google 1 2 3 4 5
Big Rapids, MI 06/01/2024

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

Casey Almeida

Google 1 2 3 4 5

Our garage door broke last night and we made an online appointment for next day with precision garage door of west Michigan. We had Jon Consilgio come right on time and fixed the problem within 2.5 hours. He was very nice, informative, & respectful of our home. He did a great job and on short notice. We are impressed none the less. Thank you!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Amy Giroux

Google 1 2 3 4 5
Wayland, MI 05/24/2024

Very professional young man. Excellent work on installing my new garage door

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

Ready to Experience 5-Star Service?

Join your Grand Rapids neighbors and let our experts take care of your garage door.

Grand Rapids (616) 213-3701
Kalamazoo & Battle Creek (269) 359-1515
West Michigan Lakeshore (616) 239-2391
Greenville & Big Rapids (989) 203-2206
Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009