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Read what people are saying
about Precision Garage Door

Precision Garage Door of West Michigan
has received 667 reviews, averaging 4.94 Stars:
1 2 3 4 5
Review:

Jordan, the technician, was on-time and went right to work after our brief discussion. He explained what was wrong, gave me the repair options and when I told him what I wanted, he went to work. He had the problem corrected in short time. Jordan did great work!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 06/20/2025
General Service
Ada, MI
Review:

Jordan was excellent. I highly recommend!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Excellent experience..knowledgeable, friendly, polite, and basically knows his stuff! Highly recommended!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Jordan Houser was very professional and completed the repair of my garage door quickly. Plus he explained everything to me in terms I could understand. He is a great technician that Precision Door is lucky to have on staff. Thank you for a job well done!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Tyler was prompt, kinda, knowledgeable, and accurate in everything he did. HIGHLY RECOMMEND

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Jordan was our repair technician and I'd like to say that he is an efficient and knowledgeable representative of your business. We are very pleased with his work. He is personable and does his work quickly and well. He cleaned the work area and even cleaned the new door after it's installation!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

Review:

This is likely to come off as petty, but a driver in a Precision company van pulled out in front of me to prevent me from doing a zipper merge on 94 East outside of Kalamazoo. Its traffic science, folks. Represent your company with professionalism. :)

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A Response from: Owner

We appreciate your feedback, Elizabeth. We're sorry to hear about your experience. Professionalism is important to us, and well ensure your concerns are addressed. Thank you for bringing this to our attentionwe're committed to improving our service and representation.

Service Provided:
General Service

Review:

Jordan came to fix a non working opener. He went above and beyond. The opener was very old and non functional. He replaced it, reprogrammed it, adjusted and lubricated the door as well as bringing the panel down to my eye level. Thanks for a job well done in a speedy manner. I also wanted to say, thank you for the photo of Jordan sent before he arrived - sure did appreciate that!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Very happy with the service from Connor Scane and the Precision Door team. They communicated expectations, were very prompt, and Connor could not have been nicer. Will call again and refer others!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

They do a fantastic job. Thanks Jeremy!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

-

A Response from: Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service Provided:
General Service

Review:

Connor was very polite, helpful, and had my garage door opener working perfectly in only a few minutes! Thank you!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 06/09/2025
New Doors
Augusta, MI
Review:

Ben and Tyler did a GREAT!!j job installing my new Garage Door and opener. They were on time, clean up and were verry courteous.

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A Response from: Owner

Thank you for the great rating! We appreciate your business!

Service Provided:
New Doors

1 2 3 4 5
Date: 06/06/2025
General Service
Review:

Shout out to Jeremy for both his professionalism and for being personable! Second time weve worked with Precision and each time has been a positive experience.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Jeremy did a great job on my garage door! Was on time, repaired the spring and did general maintenance on my door. New rollers and bearings were also installed! No more than an hour!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Jordan did great work, very thorough and professional. Very satisfied!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Jeremy did an excellent and thorough job assessing what was wrong with our garage door and making the appropriate repair recommendations. He explained everything and was kind a professional. Thank you for a great experience!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

We had Stephen as our installer! He was very efficient the minute he stepped out of his truck! He moved like he was on a mission! Stephen had everything layed out on each door panel he was working on! Wow! It was very refreshing to see a young man that committed to his work! Thank U Stephen and good luck to u on the rest of your work journey! Precision Door keep training your employees to b like Stephen and have his work ethic. Thanks Again!!! One Happy Customer! for u Stephen!!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Review:

Garage door spring and cables broken, Jordan had it fixed in 90 minutes. Great job friendly service tech. and a 5 year guarantee. Thank you Precision Garage Door for the Veterans discount as well!!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 06/01/2025
General Service
Review:

Connor did an excellent job. Was here within 2 hours on a Sunday afternoon. Was able to get the door operational enough for us to get the cars out of the garage!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

We built a house four years ago and have had nothing but issues with the garage door due to poor installation. Our garage door became stuck and several parts were completely worn down. I called Precision Garage in the morning and they were able to come in the early afternoon. Jeremy arrived and was knowledgeable and thorough with his assessment and recommended repairs. After Jeremy finished the repairs, I was amazed at the difference in our garage door. All of the creaks and issues we had were no longer present and our garage door now opens and closes as if it were new. I am thrilled with the craftsmanship and repairs that were done!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Kyle was wonderful ,explained everything. He was exactly on time, worked quickly and was very pleasant. Great experience

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Jeremy Parish was exceptional in the performance of his Technician/Customer Service responsibilities. He clearly explained the options for service, repair and replacement of our garage door. Jeremy performed a thorough inspection of all the garage door assembly, which revealed the excessive wear of bearings, tracks and cables. Jeremy demonstrated a great depth of knowledge, as he explained the safety related and other repairs needed, of not only the spring, but also of the related garage door parts and accessories needing replacement. Thank you, Jeremy, for excellency of Technician and Customer Service. Sarah and I are looking forward to our new garage doors.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Jeremy was very helpful and knowledgeable. He went out of his way to make sure our garage door was operating the best it could. Very positive experience.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

-

A Response from: Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service Provided:
General Service

Review:

The Tech was fast, accurate and new his job. Sadly I couldn't use their services.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Timeliness, effort of the service technician were great, positive comments by my employees for your service technician's work ethic and quality of the work were all outstanding. My employees who use this garage said, "the door has never work better and might even be better than when new. U deserve the five stars for sure.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

I came home shortly after lunch and saw a cable hanging outside the door. I contacted Precision to see how soon they could repair this cable. Their website was fantastic and I was able to get a service slot the same day (within the hour) and was emailed a confirmation immediately. Shortly after that I received a photo of who was coming along with additional information to get me taken care of. 30 minutes later I received a call from Jordan Houser letting me know he would be there in 30 minutes. He was prompt and professional. Fantastic experience and service!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 05/21/2025
New Doors
Fennville, MI
Review:

Great workman ship installation went well; door is working great. I am happy with the service. I did have to reschedule my time, and they were able to work with me, and everything got done they cleaned up everything Thank you Precision Door and company.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Review:

My garage door failed early afternoon and Precision was able to come out that same day late afternoon. Tyler Kerry did a wonderful job with repairs today. 5/20/25 Excellent service!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

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Senior Citizen Discounts
Military Discounts
First Responders Discounts
Educator Discounts
Grand Rapids (616) 213-3701
Kalamazoo & Battle Creek (269) 359-1515
West Michigan Lakeshore (616) 239-2391
Greenville & Big Rapids (989) 203-2206
Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
Office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009