4.9 1 2 3 4 5 779 Reviews

From Grand Rapids Homeowners

Garage Door Repair in West Michigan - Page 6

Precision Garage Door

Same-day garage door repair in West Michigan, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Grand Rapids FREE Service Call With Any Repair

Serving Grand Rapids

Proudly serving the West Michigan community with same day service.

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Local Garage Door Repair in West Michigan

Precision Garage Door of West Michigan provides same-day garage door repair in the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

West Michigan homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Grand Rapids

Serving Grand Rapids

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 663 most recent customer reviews

Precision Garage Door of Grand Rapids earns consistently strong praise across West Michigan for fast response, clear communication, and professional technicians who explain options, complete repairs efficiently, and leave garage doors working smoothly. Customers frequently describe the team as friendly, knowledgeable, and easy to work with, and many mention positive experiences with new door and opener installations, including thorough setup and walkthroughs. Reviewers also note a smooth booking experience and frequent same-day or next-day service across the service area.

What Customers in Your Area Mention Most

Responsiveness (211) Customers repeatedly praise Precision Garage Door for quick callbacks, fast scheduling, and arriving the same day or within hours when a garage door issue needs attention. Professionalism (209) Reviewers consistently describe the technicians as professional, courteous, respectful, and easy to work with throughout the service visit. Communication (176) Customers value the clear explanations, status updates, and follow-through, including details about the problem, repair options, and what was completed. Expertise (164) Reviews frequently mention that technicians are knowledgeable, thorough, and able to diagnose issues quickly while explaining the repair in understandable terms. Speed (159) Many reviewers highlight fast repairs and efficient completion, often noting that the work was finished in under an hour or otherwise much faster than expected. Friendliness (154) Customers regularly mention friendly, pleasant, personable technicians who make the experience comfortable and positive. Service (128) Reviewers praise the overall customer service experience, often saying the company is helpful, accommodating, and pleasant to deal with from start to finish. Workmanship (117) Customers say the repairs and installations are done well, with doors working better, more smoothly, and sometimes more quietly after service. Booking Experience (62) Reviews mention an easy scheduling process, convenient online booking, and helpful office communication that make it simple to set up service.

Recent Reviews from Grand Rapids

Nate Elston

Google 1 2 3 4 5
Hamilton, MI 09/25/2025

Second time the garage door has needed some attention, based on our experience from last time we called Precision Door. Connor came today and promptly dealt with our garage door, we will call again.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Brad Barnum

Google 1 2 3 4 5
Mattawan, MI 09/25/2025

Job was completed as asked. Stephen was on time and did a nice job cleaning up after he finished. Good experience all around.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Kurt Ludlow

Google 1 2 3 4 5
Rockford, MI 09/25/2025

Jordon was great. He arrived on time, was very friendly, professional and got the job done quickly.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Ghazala Munir

Google 1 2 3 4 5

Excellent service. Quick and professional. Jordan was great. Explained everything clearly. Would highly recommend

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Judy Cherni

Google 1 2 3 4 5
Kalamazoo, MI 09/23/2025

Mr. Consiglio arrived in a timely fashion, installed the new garage door opener quickly and efficiently.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Rick Krogel

Google 1 2 3 4 5
Covert, MI 09/22/2025

John was very helpful and informative. We are very pleased with John's service. He was able to change the springs and inspect the remaining parts / door. We did decide to replace the door witch will replace all the hardware as well. Waiting for the remaining product to be installed.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Leon Wideen

Google 1 2 3 4 5
Jenison, MI 09/19/2025

Jordan did a great job. I never rate anything 5 stars but I feel his work will outlast the house. However, all the misc. charges were a little much.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Lonny Garvey

Google 1 2 3 4 5
Rockford, MI 09/19/2025

excellent

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Suzan Lim

Google 1 2 3 4 5

Tyler was very nice and helpful. He spotted the problem on our garage door right away. Pleased with his work!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Eric Williams

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

Jeff Johnson

Google 1 2 3 4 5
Paw Paw, MI 09/18/2025

Excellent and efficient service

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Michelle Nash

Google 1 2 3 4 5
Kalamazoo, MI 09/17/2025

Track repair and replaced the rollers did a nice job!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

David Schoendorff

Google 1 2 3 4 5
09/16/2025

Jeremey Parish was sent to install a new garage door opener. He was on time, efficient, courteous and helpful in my remote set up. Recommend him for your garage door solutions and install.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Todd Tarnutzer

Google 1 2 3 4 5
Kalamazoo, MI 09/15/2025

Quick service! Very impressed. The technician was very professional and personable.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Adam Geller

Google 1 2 3 4 5

Jordan was fast and effective

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Wayne Ogden

Google 1 2 3 4 5
Montague, MI 09/13/2025

Great job

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Steve Humiston

Google 1 2 3 4 5
Kalamazoo, MI 09/13/2025

They could have fought a little harder for the price but the service was great

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

Craig Hall

Google 1 2 3 4 5

Came on a Friday afternoon and got my garage door running again very quickly. My tech, Jeremy was great!!!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Kim Lewis

Google 1 2 3 4 5
Plainwell, MI 09/12/2025

Precision garage door is reasonable & professional. Jon Consiglio is Awesome !! He explained everything to me so I could understand. I will definitely be requesting him new spring/summer for an update on my garage.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Rob Schaefer

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: General Service

Greg Newton

Google 1 2 3 4 5

Great job installing my new door with all new parts and weather seal.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

Fran Day

Google 1 2 3 4 5
Wyoming, MI 09/11/2025

Steven was absolutely wonderful along with the other gentleman. Thank you so so much

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Dale Hoard

Google 1 2 3 4 5
Kalamazoo, MI 09/11/2025

Conner seemed to know the in and outs for garage door. He replaced the keypad outside the garage.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Dan Michaels

Google 1 2 3 4 5
Muskegon, MI 09/04/2025

Tyler did a great job

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Stephanie Carlson

Google 1 2 3 4 5
Holland, MI 09/03/2025

We have had Precision Garage Door out four times in less than a year since they replaced our springs. Each time, the technicians are very friendly and polite, but unfortunately the problem has never been fully fixed. Its frustrating having to call them back every month to month and a half for the same issue. While I appreciate their kindness and responsiveness when they come out, the repeated visits are getting old and I would have expected a longer-lasting repair.

Response from Brandon Falone, President Business Owner

Thank you for your feedback, Stephanie. Were glad to hear our team has been friendly and responsive, but were sorry to learn about the ongoing issues. Your experience is important to us, and well work to improve our service to ensure lasting solutions in the future.

Service: General Service

Thomas Farrell

Google 1 2 3 4 5
Portage, MI 09/03/2025

Connor did a great job very efficient kind personable and quickly had us operating again!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Kathy Wilcox

Google 1 2 3 4 5

Trevor was great! He explained everything that he was doing and he listened to me. He did a great job.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Lorelei White

Google 1 2 3 4 5
Plainwell, MI 09/03/2025

Our technician Jon Consiglio was great. Very professional and explained everything. He gave advice on maintaining and let us we had been doing a good job! He was prompt and very knowledgeable. So grateful to have had him get our garage doors back in perfect working condition!!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Rick Gossett

Google 1 2 3 4 5
Grandville, MI 09/03/2025

Stephan Sinko was the technician. He and his helper were on time, efficient, and skilled. They were friendly, and cleaned up properly. They removed the old garage door, and installed new tracks, hangers, springs and door in under two hours. Precision Door is my go-to company.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Bret Payment

Google 1 2 3 4 5
Allendale, MI 09/02/2025

Trevor was on time, extremely professional, and educated me on the entirety of my garage door. Could not recommend enough.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Ready to Experience 5-Star Service?

Join your Grand Rapids neighbors and let our experts take care of your garage door.

Grand Rapids (616) 213-3701
Kalamazoo & Battle Creek (269) 359-1515
West Michigan Lakeshore (616) 239-2391
Greenville & Big Rapids (989) 203-2206
Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009