4.9 1 2 3 4 5 823 Reviews

From Grand Rapids Homeowners

Garage Door Repair in West Michigan - Page 6

Precision Garage Door

Same-day garage door repair in West Michigan, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Grand Rapids FREE Service Call With Any Repair

Serving Grand Rapids

Proudly serving the West Michigan community with same day service.

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Local Garage Door Repair in West Michigan

Precision Garage Door of West Michigan provides same-day garage door repair in the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

West Michigan homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Grand Rapids

Serving Grand Rapids

and surrounding communities

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What Customers are Saying

Summary based on the 702 most recent customer reviews

Precision Garage Door of Grand Rapids is viewed very positively across West Michigan for fast, reliable garage door service delivered by knowledgeable, professional technicians. Customers frequently praise the company’s same-day and weekend availability, clear communication, thorough explanations of repair options, and efficient workmanship that leaves doors operating smoothly. Many reviews also highlight friendly service, easy scheduling, and strong follow-through from phone call to completed job, with several customers saying they would use the company again or recommend it to others.

What Customers in Your Area Mention Most

Responsiveness (214) Customers repeatedly praise how quickly Precision Garage Door responds, often with same-day or next-day service and fast arrival after a call. Professionalism (198) Reviews consistently describe the technicians as professional, courteous, respectful, and easy to work with. Expertise (176) Customers frequently note that technicians are knowledgeable, thorough, and able to diagnose issues accurately while explaining what needs to be done. Speed (168) Customers often mention that repairs and installations are completed quickly and efficiently, sometimes within an hour or two. Service (160) Reviews regularly praise the overall service experience as helpful, friendly, accommodating, and customer-focused from start to finish. Communication (151) Many reviews highlight clear, detailed communication, including arrival updates, written confirmations, photos of the technician, and easy-to-understand explanations. Workmanship (129) Customers describe the repair and installation work as high quality, thorough, and effective, with doors working smoothly afterward. Booking Experience (96) Many customers say scheduling is easy and convenient, with online booking and prompt appointment setup standing out positively. Value (54) Some reviewers call the pricing fair or reasonable and mention that the service felt worthwhile given the quality and warranty coverage.

Recent Reviews from Grand Rapids

Raymond Holt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I called on Saturday morning and was surprised that they would be able to provide service the same day. The service tech, Jesse, showed up in the early P.M., as promised. He was pleasant and competent and without knowing what the issue was, had the parts needed to repair the door on his service van. Took about 1½ . Door works great.

Service: Broken Garage Door Spring Repair

Product: Rollers

Sarah Koeppe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Holland, MI 03/09/2026

Tyler Kerry, Eileen Doss, and Kaleb Siebert all were so kind, efficient and knowledgeable. Previously I thought I had solved my garage door problem in Holland, with another company - but that was a waste of my time and money! I called Precision - having used them in New Mexico and Precision's service here in Holland went beyond expectations: from initial troubleshooting and estimate with Tyler, to scheduling and eligible discount options with Eileen, and install by Kaleb. Thank you all for your service and kindness. These are tough times with greed and grift attacking the world. I am grateful for delivery of my new door and motor - I wasn't looking to spend $$ on a garage door. Those funds were intended for a very different joy on my bucket list. But Life happens as we plan and that is no fault of yours.

Kaleb Siebert

Install Technician: Kaleb Siebert

Service: New Doors

Product: Garage Doors

Ed Hoogstra

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wayland, MI 03/09/2026

Excellent prompt service. All employees we had contact with were very pleasant and helpful. Definitely recommend them!

Connor Scane

Service Technician: Connor Scane

Service: Garage Door Opener Install

Debbie Brokus

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Kalamazoo, MI 03/09/2026

Connor was professional, speedy and explained my options. I didn’t look around first and your pricing was a bit higher than others. However, your service was spot on. Thank you!!

Connor Scane

Service Technician: Connor Scane

Service: Broken Garage Door Spring Repair

Product: Springs

Mike Kolosar

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Paw Paw, MI 03/05/2026

Thank you for the great service Door works like new Your installer was very courteous and professional. Answered all of our questions. Thank you again Mike

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Halbert Bates

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Kalamazoo, MI 03/04/2026

Great service and professional!

Connor Scane

Service Technician: Connor Scane

Service: Garage Door Opener Install

Robert King

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Zeeland, MI 03/02/2026

Excellent, courteous service. Price was higher than expected.

Jordan Houser

Lead Technician: Jordan Houser

Service: Garage Door Opener Install

Product: Garage Door Opener

Kathy Cochrane

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Great service from the company and Kaleb did a fantastic job installing my new garage door!

Kaleb Siebert

Install Technician: Kaleb Siebert

Service: Install Garage Doors

Product: Garage Doors

Lee Brace

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Professional job well done. Good communication!

Service: Garage Door Repair

Kevin Judy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wyoming, MI 02/24/2026

We have had you before for repairs on the garage door. Always good service and great customer care.

Jordan Houser

Lead Technician: Jordan Houser

Service: Garage Door Repair

Charles McLanis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wyoming, MI 02/24/2026

Everything went very smoothly. Jesse was friendly and did a great job fixing my garage door. He was fast and efficient which was grwatly appreciated. Price was good. The appointment process was simple. I highly recommend using them the next time you need anything done with yohr garage door. Thanks for the great service!

Service: Garage Door Opener Repair

William Sikkema

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Communication was fantastic, the technician Joe was knowledgeable and very quick, I would highly recommend.

Service: Garage Door Repair

Richard Mulligan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Steven was our installation technician and he did a good job. He arrived on time, worked diligently and finished when he said he would. No problems, no issues! Thank you!

Service: Install Garage Doors

Product: Garage Doors

Sharon Davis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Jordan was here exactly on time. He was very knowledgeable, efficient and very pleasant. He gave me all my options with very clear information about each one so that I could make an informed decision. It was a pleasure having him take care of the issue with my garage door. Thank you, Jordan!

Jordan Houser

Lead Technician: Jordan Houser

Service: Garage Door Repair

Kathryn Donaghy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Gowen, MI 02/21/2026

They come when you need them. The gentleman was very kind, knowledgeable and timely.

Service: Garage Door Repair

Doug Evans

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

precision tech did a great job and was extremely helpful. I will definitely use them again!!

Service: Garage Door Repair

John Vanschagen

Google 1 2 3 4 5
10/28/2025

Easy to schedule for repairs on the website (next day service). Jesse Sanchez was here on time (8:30 a.m.) and explained everything quickly and clearly. He fixed my 30-year old garage door cables in about 30 minutes and everything works fine now.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Ron Warner

Google 1 2 3 4 5

Jordan was great. Walked me thru options from repair to replacement . Excellent communication from the company.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Bert Bowden

Google 1 2 3 4 5
10/27/2025

Jesse did a great job and we now have two doors functioning well and ready for winter use. Thanks for the quick response and quality craftsmanship.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Jodie Blake

Google 1 2 3 4 5
Jenison, MI 10/25/2025

Knowledgeable and professional. Explained everything in very understandable way to allow for informed decision making. Thank you

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Kim Miller

Google 1 2 3 4 5

Jeremy was professional and knowledgeable. He explained the process clearly and reviewed the quotes with me before servicing my garage door. After the repair, the door sounded great and operated smoothly. Overall, it was a very positive experience.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Deborah Thompson

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: New Doors

Tim Bauer

Google 1 2 3 4 5

Our technician was extremely knowledgeable, thorough and friendly.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Kathy Vollmer

Google 1 2 3 4 5

The spring broke on my garage door and it would not open. I called Precision and they were able to have a technician, Tyler, come out that afternoon. He was very nice and knowledgeable. He had the door working in no time. I would highly recommend Precision Garage Door.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

Marcus Campbell

Google 1 2 3 4 5
Ada, MI 10/21/2025

Tyler did a great job. Thank you.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Stephen Merritt

Google 1 2 3 4 5
10/21/2025

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: New Doors

Bill Mullens

Google 1 2 3 4 5
10/19/2025

John did an excellent job! Very efficient even checked out other areas of the door to make sure its working properly other than the area I called them for. Said everything look great and only charged me for the work he did. Would highly recommend and would use again!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Matt Biller

Google 1 2 3 4 5
West Olive, MI 10/19/2025

Way too expensive! Wowfirst quote was over $1,600!!???? And all i wanted was the spring replaced thats all that broke. Geeeesh. I paired it down to $691 and felt like i got a deal. The tech i had was great, but this is a DIY folks learn from mefind someone handy who can do it for you or go to YouTube University and save $$$$

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Ted Hunter

Google 1 2 3 4 5

Jon Provided excellent service from the beginning. He explained their various options for their Garage door and answered all questions professionally. The door was installed by other technicians from his company. But when I had a problem the same day with the keypad and needed assistance resetting it I called Jon.And even though it was after hours, he answered and explained how to fix the problem. I really appreciated that. I would highly recommend them.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Justin Berger

Google 1 2 3 4 5
Portage, MI 10/16/2025

Very disappointing and they haven't even started yet. Waited for a week with my garage wide open, so I put some items to block it as to not invite my entire neighborhood into my home. Only at the estimate I was told to move anything 10ft from the workspace. In all the txt msgs leading upto the appointment however, not ONCE do they mention this, tho! Silly me, 7 days of hoping for no intruders, it slipped my mind. No more than a few boxes and some other EASILY moveable items. Instead of explaining to my wife she needed to move them which took 5min btw, Kaileb took the time to take pictures and just LEAVE without explanation. NOW I have to wait a whole NOTHER WEEK for an appointment since they already have half my money in the deposit. For the extra $150 I bet Fawley Doors wld have at least SAID something before just LEAVING. At this point just fix my door, it better be and GET OUT!!! And it better be done RIGHT, cause I NVR wanna do business with Precision AGAIN!

Response from Brandon Falone, President Business Owner

Hi Justin, were truly sorry to hear about your experience. Its clear we fell short in communication, and we appreciate your feedback. Your concerns are important to us, and were committed to addressing this situation to ensure it doesnt happen again. Thank you for sharing your thoughts.

Service: New Doors

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Grand Rapids (616) 213-3701
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Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009