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Read what people are saying
about Precision Garage Door

Precision Garage Door of West Michigan
has received 678 reviews, averaging 4.95 Stars:
1 2 3 4 5
1 2 3 4 5
Date: 06/01/2025
General Service
Review:

Connor did an excellent job. Was here within 2 hours on a Sunday afternoon. Was able to get the door operational enough for us to get the cars out of the garage!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

We built a house four years ago and have had nothing but issues with the garage door due to poor installation. Our garage door became stuck and several parts were completely worn down. I called Precision Garage in the morning and they were able to come in the early afternoon. Jeremy arrived and was knowledgeable and thorough with his assessment and recommended repairs. After Jeremy finished the repairs, I was amazed at the difference in our garage door. All of the creaks and issues we had were no longer present and our garage door now opens and closes as if it were new. I am thrilled with the craftsmanship and repairs that were done!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Kyle was wonderful ,explained everything. He was exactly on time, worked quickly and was very pleasant. Great experience

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Jeremy Parish was exceptional in the performance of his Technician/Customer Service responsibilities. He clearly explained the options for service, repair and replacement of our garage door. Jeremy performed a thorough inspection of all the garage door assembly, which revealed the excessive wear of bearings, tracks and cables. Jeremy demonstrated a great depth of knowledge, as he explained the safety related and other repairs needed, of not only the spring, but also of the related garage door parts and accessories needing replacement. Thank you, Jeremy, for excellency of Technician and Customer Service. Sarah and I are looking forward to our new garage doors.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Jeremy was very helpful and knowledgeable. He went out of his way to make sure our garage door was operating the best it could. Very positive experience.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

-

A Response from: Brandon Falone, President

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service Provided:
General Service

Review:

The Tech was fast, accurate and new his job. Sadly I couldn't use their services.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Timeliness, effort of the service technician were great, positive comments by my employees for your service technician's work ethic and quality of the work were all outstanding. My employees who use this garage said, "the door has never work better and might even be better than when new. U deserve the five stars for sure.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

I came home shortly after lunch and saw a cable hanging outside the door. I contacted Precision to see how soon they could repair this cable. Their website was fantastic and I was able to get a service slot the same day (within the hour) and was emailed a confirmation immediately. Shortly after that I received a photo of who was coming along with additional information to get me taken care of. 30 minutes later I received a call from Jordan Houser letting me know he would be there in 30 minutes. He was prompt and professional. Fantastic experience and service!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 05/21/2025
New Doors
Fennville, MI
Review:

Great workman ship installation went well; door is working great. I am happy with the service. I did have to reschedule my time, and they were able to work with me, and everything got done they cleaned up everything Thank you Precision Door and company.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Review:

My garage door failed early afternoon and Precision was able to come out that same day late afternoon. Tyler Kerry did a wonderful job with repairs today. 5/20/25 Excellent service!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

My door was ready to fall off,and it worked really hard,Pete wendorf came in and fixed it in know time. He put new rollers on and adjusted the door.my 27 year old door works like a new one. Great job Pete and thanks, I would recommend them to every one.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Jeremy came to fix our garage door , replaced all rollers , replaced the rubber strip, he was done in a little over an hour. Jeremy did a great job and was very friendly, I will definitely recommend Precision Door Service

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Had a wonderful experience with Pete. Called about a broken garage door spring on Saturday, he was here on Monday and provided a very thorough inspection and gave me lots of options to get it fixed in a way that met our needs and budget. No pressure. Had us up and running within an hour after the inspection. Highly recommended.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 05/17/2025
New Doors
Whitehall, MI
Review:

Our tech was Benjamin Gebolys, and he was extremely friendly, efficient, and thorough. He really worked. We were totally impressed, and would definitely recommend Precision Garage Doors to our friends and family for future projects!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

Review:

Recommend their services! Jeremy did a great job, was very professional and I am happy to have our garage door back working properly!!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Spring broke on our garage door on a Saturday, called and a technician was at our house within two hour and fixed the door. John did a great job!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

-

A Response from: Brandon Falone, President

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service Provided:
General Service

Review:

Professional, knowledgeable, and very quick repair of multiple parts of our garage door. Highly recommend.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 05/13/2025
New Doors
Muskegon, MI
Review:

Ben and Stephen were great at making the entire process easy and seamless. My garage needed doors and to be honest was a car wreck. Nothing was square, it was never built for these kinds of doors, and it was never going to be an easy job. These guys explained the process and set expectations clearly. That was greatly appreciated as this was not an easy install. The service was exactly as promised, on time, and they left the space cleaner than they found it. The doors look great and the price was reasonable. If you need garage doors or repair this should be your first and only stop.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

1 2 3 4 5
Date: 05/12/2025
General Service
Review:

I hit my garage door so we had Precision Door come out to fix it - Jon C was our tech and he was super knowledgeable and got the door running smoothly again. The price for this service was very reasonable. We would call Precision Door again for our future needs!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Timely matter to arrive for emergency.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 05/08/2025
General Service
Review:

Called at 11 AM and was fixed with several new and essential parts by 3PM

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Jeremy P., the technician, was extremely helpful, informative and friendly. He arrived on time and installed the new garage door in a short time. He also lubricated the garage door and provided helpful instructions. He did not try to sell me anything extra that I really didn't want. An overall impressive professional technician.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Jordan was prompt, professional,and courteous.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Great. Quick arrival and quick fix. Very impressive

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 05/05/2025
New Doors
Kalamazoo, MI
Review:

We had a 20 yr old garage door replaced. Connor and Ben were very helpful and professional. Door was installed this AM. It's very quiet. We'll recommend Precision Garage Door to our neighbors. Carol K.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

Review:

Our garage door spring broke on Saturday May 3, I googled repair places for the door. I called Precision Garage door of West Michigan, first I asked if there was a extra fee for coming out to repair on Sunday and was told no, they also give veterans a discount, made an appointment for Sunday at 2pm and Connor showed up a little early, he explained what was needed and gave me a quote to repair the door. We approved the repair and he got the job done, he asked me to come out and check it out and I reviewed his work, items that were quoted were replaced and the door worked fine. I would give Connor and Precision a 10 out of 10 great job and price. Thank you for taking care of us today Frank Wilcox

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 05/03/2025
General Service
Review:

Great service. Our garage door had a spring fail on us on Saturday morning and kept on vehicle trapped in garage. He came and replaced the broken spring as well as evaluated our whole system, recommending other items that were worn. He upgraded us with superior components and our door is now working better than when it was first installed. All on the same day within just a couple hrs from the time it broke. Jeremy Parish did an awesome job.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Very thorough and polite

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

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Grand Rapids (616) 213-3701
Kalamazoo & Battle Creek (269) 359-1515
West Michigan Lakeshore (616) 239-2391
Greenville & Big Rapids (989) 203-2206
Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
Office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009