4.9 1 2 3 4 5 776 Reviews

From Grand Rapids Homeowners

Garage Door Repair in West Michigan - Page 5

Precision Garage Door

Same-day garage door repair in West Michigan, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Grand Rapids FREE Service Call With Any Repair

Serving Grand Rapids

Proudly serving the West Michigan community with same day service.

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Local Garage Door Repair in West Michigan

Precision Garage Door of West Michigan provides same-day garage door repair in the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

West Michigan homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Grand Rapids

Serving Grand Rapids

and surrounding communities

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What Customers are Saying

Summary based on the 663 most recent customer reviews

Precision Garage Door of Grand Rapids earns consistently strong praise across West Michigan for fast response, clear communication, and professional technicians who explain options, complete repairs efficiently, and leave garage doors working smoothly. Customers frequently describe the team as friendly, knowledgeable, and easy to work with, and many mention positive experiences with new door and opener installations, including thorough setup and walkthroughs. Reviewers also note a smooth booking experience and frequent same-day or next-day service across the service area.

What Customers in Your Area Mention Most

Responsiveness (211) Customers repeatedly praise Precision Garage Door for quick callbacks, fast scheduling, and arriving the same day or within hours when a garage door issue needs attention. Professionalism (209) Reviewers consistently describe the technicians as professional, courteous, respectful, and easy to work with throughout the service visit. Communication (176) Customers value the clear explanations, status updates, and follow-through, including details about the problem, repair options, and what was completed. Expertise (164) Reviews frequently mention that technicians are knowledgeable, thorough, and able to diagnose issues quickly while explaining the repair in understandable terms. Speed (159) Many reviewers highlight fast repairs and efficient completion, often noting that the work was finished in under an hour or otherwise much faster than expected. Friendliness (154) Customers regularly mention friendly, pleasant, personable technicians who make the experience comfortable and positive. Service (128) Reviewers praise the overall customer service experience, often saying the company is helpful, accommodating, and pleasant to deal with from start to finish. Workmanship (117) Customers say the repairs and installations are done well, with doors working better, more smoothly, and sometimes more quietly after service. Booking Experience (62) Reviews mention an easy scheduling process, convenient online booking, and helpful office communication that make it simple to set up service.

Recent Reviews from Grand Rapids

Ron Warner

Google 1 2 3 4 5

Jordan was great. Walked me thru options from repair to replacement . Excellent communication from the company.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Bert Bowden

Google 1 2 3 4 5
10/27/2025

Jesse did a great job and we now have two doors functioning well and ready for winter use. Thanks for the quick response and quality craftsmanship.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Jodie Blake

Google 1 2 3 4 5
Jenison, MI 10/25/2025

Knowledgeable and professional. Explained everything in very understandable way to allow for informed decision making. Thank you

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Kim Miller

Google 1 2 3 4 5

Jeremy was professional and knowledgeable. He explained the process clearly and reviewed the quotes with me before servicing my garage door. After the repair, the door sounded great and operated smoothly. Overall, it was a very positive experience.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Deborah Thompson

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: New Doors

Tim Bauer

Google 1 2 3 4 5

Our technician was extremely knowledgeable, thorough and friendly.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Kathy Vollmer

Google 1 2 3 4 5

The spring broke on my garage door and it would not open. I called Precision and they were able to have a technician, Tyler, come out that afternoon. He was very nice and knowledgeable. He had the door working in no time. I would highly recommend Precision Garage Door.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

Marcus Campbell

Google 1 2 3 4 5
Ada, MI 10/21/2025

Tyler did a great job. Thank you.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Stephen Merritt

Google 1 2 3 4 5
10/21/2025

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: New Doors

Bill Mullens

Google 1 2 3 4 5
10/19/2025

John did an excellent job! Very efficient even checked out other areas of the door to make sure its working properly other than the area I called them for. Said everything look great and only charged me for the work he did. Would highly recommend and would use again!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Matt Biller

Google 1 2 3 4 5
West Olive, MI 10/19/2025

Way too expensive! Wowfirst quote was over $1,600!!???? And all i wanted was the spring replaced thats all that broke. Geeeesh. I paired it down to $691 and felt like i got a deal. The tech i had was great, but this is a DIY folks learn from mefind someone handy who can do it for you or go to YouTube University and save $$$$

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Ted Hunter

Google 1 2 3 4 5

Jon Provided excellent service from the beginning. He explained their various options for their Garage door and answered all questions professionally. The door was installed by other technicians from his company. But when I had a problem the same day with the keypad and needed assistance resetting it I called Jon.And even though it was after hours, he answered and explained how to fix the problem. I really appreciated that. I would highly recommend them.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Justin Berger

Google 1 2 3 4 5
Portage, MI 10/16/2025

Very disappointing and they haven't even started yet. Waited for a week with my garage wide open, so I put some items to block it as to not invite my entire neighborhood into my home. Only at the estimate I was told to move anything 10ft from the workspace. In all the txt msgs leading upto the appointment however, not ONCE do they mention this, tho! Silly me, 7 days of hoping for no intruders, it slipped my mind. No more than a few boxes and some other EASILY moveable items. Instead of explaining to my wife she needed to move them which took 5min btw, Kaileb took the time to take pictures and just LEAVE without explanation. NOW I have to wait a whole NOTHER WEEK for an appointment since they already have half my money in the deposit. For the extra $150 I bet Fawley Doors wld have at least SAID something before just LEAVING. At this point just fix my door, it better be and GET OUT!!! And it better be done RIGHT, cause I NVR wanna do business with Precision AGAIN!

Response from Brandon Falone, President Business Owner

Hi Justin, were truly sorry to hear about your experience. Its clear we fell short in communication, and we appreciate your feedback. Your concerns are important to us, and were committed to addressing this situation to ensure it doesnt happen again. Thank you for sharing your thoughts.

Service: New Doors

Bill Hamilton

Google 1 2 3 4 5
Holland, MI 10/15/2025

Jeremy did a great job. Very thorough and complete work. Check everything to make sure all was ok. Very professional and friendly. Great experience.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Kristen Bosch

Google 1 2 3 4 5
Rockford, MI 10/15/2025

Jordan H. was great! Came and fixed our door incredibly fast. Very knowledgeable, explained the issue fully to me and helped me understand why the door failed and what to look for in the future! Definitely recommend!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Mark Breen

Facebook 1 2 3 4 5

My garage buckled in today, and Precision was right there within an hour to assist me in getting the door closed for security. The door is a loss, but they provided me on the spot financing to allow me to get a new install scheduled and afford me time to pay it back. Amazing company !

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

Robert Lehner

Google 1 2 3 4 5
Rockford, MI 10/13/2025

Very expensive

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

David Rodgers

Google 1 2 3 4 5

Tyler came on short notice and adjusted our door after some concrete leveling that impacted our door. Resolved the issue quickly and professionally.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Bryndal Mcgillicuddy

Google 1 2 3 4 5
10/07/2025

Jeremy was super friendly, professional, and knowledgeable. He got our garage running smoothly again and did it swiftly!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Lindsey Vlietstra

Google 1 2 3 4 5
Allegan, MI 10/06/2025

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

Kurt Steinke

Google 1 2 3 4 5
Paw Paw, MI 10/05/2025

Connor was friendly, knowledgeable and did a great job installing our new garage door. Highly recommended.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

John Peterson

Google 1 2 3 4 5

We got home from lunch after church today and our garage door wouldnt open. Our spring had broken so I called Precision Garage Door. An hour and a half later Austin Bectel pulled into our driveway. The work was done by 4pm. Not bad for a Sunday afternoon emergency! Austin was great!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Pam Mckinley

Google 1 2 3 4 5
Ada, MI 10/04/2025

This was the quickest response I've ever had for a service request. Jeremy was AWESOME!! Extremely knowledgeable and could see what needed to be done right away and the job was done in no time! Highly recommend your services. Thank you Jeremy, for taking a crummy situation and making it so much better! Thank You Mike & Pam McKinley

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Terence Mcdonough

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: General Service

Heidi Baird

Google 1 2 3 4 5
Kalamazoo, MI 09/30/2025

The door opening motor was hanging from the left side. Connor arrived promptly, fixed it by securing it, and "greased" those parts of the door that physically open and close it. He also lowered the cord that manually opens the door so short me can reach it easily. He is the nicest young man, did a thorough job, explained it all and charged a reasonable price.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Marsha Bullian

Google 1 2 3 4 5

On-time, friendly and effective service, as always. Thanks so much!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Jason Murray

Google 1 2 3 4 5

Great efficient work. Tyler did an excellent job and explained things very well.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Nate Elston

Google 1 2 3 4 5
Hamilton, MI 09/25/2025

Second time the garage door has needed some attention, based on our experience from last time we called Precision Door. Connor came today and promptly dealt with our garage door, we will call again.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Brad Barnum

Google 1 2 3 4 5
Mattawan, MI 09/25/2025

Job was completed as asked. Stephen was on time and did a nice job cleaning up after he finished. Good experience all around.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Kurt Ludlow

Google 1 2 3 4 5
Rockford, MI 09/25/2025

Jordon was great. He arrived on time, was very friendly, professional and got the job done quickly.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Ready to Experience 5-Star Service?

Join your Grand Rapids neighbors and let our experts take care of your garage door.

Grand Rapids (616) 213-3701
Kalamazoo & Battle Creek (269) 359-1515
West Michigan Lakeshore (616) 239-2391
Greenville & Big Rapids (989) 203-2206
Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009