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Garage Door Repair Reviews in Detroit, MI (Page 4)

Precision Garage Door of Detroit
has received 130 reviews, averaging 4.92 Stars:
1 2 3 4 5
1 2 3 4 5
Date: 07/18/2024
New Doors
Detroit, MI
Review:

Except for a very positive and helpful quote from sales, we have had an extremely difficult time with this company. The first installation visit resulted in two missing features we had purchased. The next team fixed those mistakes, but claimed the initial installation had many other errors that a layperson wouldn't notice. I was told a third visit would occur, but if it did, no one notified me. We then scheduled a fourth visit for additional repairs. Then, within six months of installation, the keypad stopped consistently working. Precision has not charged extra for additional visits, although that may be because we purchased repair coverage. Every repair has been time-consuming to schedule and attend. This company charges incredibly high prices for their work and I do not recommend them in the least.

- Colleen Mclellan

A Response from: Brandon Falone, President

Hi Colleen, thank you for sharing your experience with us. We're sorry to hear about the challenges you faced during the installation process and with the keypad. Your feedback is crucial for us to improve our services. We appreciate your patience and will work hard to address these issues.

Service Provided:
New Doors

Review:

They came right out on the same day! Eric was very pleasant and knowledgeable. I will definitely refer Precision.

- Angel Kindred

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Great customer service hands down! Brad Rambo was my technician and he was the absolute best! I called to schedule an appointment and he was able to come out the same day. He truly was an expert and told me everything that was needed. He was able to repair my garage door and install a lock for it during the visit. It didn't take long at all. I highly recommend this company and I will definitely refer them to all my friends.

- Marnita Lloyd

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Stephen Freitas was timely, kind, and effective. He was very understanding of everyone here, and answered all of my questions with complete honesty.

- Diane Glenn

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Jeff G thoroughly inspected my garage door and identified multiple issues that were leading to malfunction. He was able to set me up with a full door refresh and new lift in under two hours and provide me with peace of mind knowing my garage door will be in great shape for years to come. Thanks!

- Gianna Marx

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Brian was a great guy from the jump and he explained every detail perfectly.

- Wesley Bonner

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Shawn was great! He showed up on time, graciously explained the issue with my door and quickly fixed it. He also gave me great tips for preventative maintenance.

- Kelli Ferguson

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Dylan Smith-Gaile Was an excellent technical, he was patient and friendly. He got the job done and gave me a discount. I was very pleased with the results.

- Mary Diamond

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 06/05/2024
New Doors
Detroit, MI
Review:

Timothy Mason from Precision Garage Door provided excellent and efficient service at my home today. He was professional and did a great job explaining what he recommended regarding the repair of my springs.

- Kevin Henderson

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Review:

The young man was very out going and polite you guys have a great employee I wish him much success

- Nick James

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Fast, professional. Comes at a prices, but job done right. Shawn was excellent technician.

- Afton House Xu Liefrinck

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 05/13/2024
New Doors
Detroit, MI
Review:

Needed our garage door serviced and then replaced after it failed on a Thursday morning. The staff was excellent and very quick to come inspect and identify the issues. Give a quote that fit our budget and installation within 3 business days. The installer Anthony DeJesus was on time and extremely professional. He walked us through everything after he was done and cleaned up as if he had not even been there. 10/10 Will absolutely recommend to friends and family

- Matt Reece

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

1 2 3 4 5
Date: 05/11/2024
New Doors
Detroit, MI
Review:

My experience with Jeff was excellent. He explained everything in great detail, he was polite, professional, showed me the different garage door products to choose from and addressed all of my concerns. Thank you for your help, Jeff! Thank you Precision Garage Doors!

- Shari Oliver

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

Review:

Patrick Stevens was an outstanding technician and very professional. He diagnosed my situation quickly and ensured my problem was solved immediately. Great guy.

- Dion Johnson

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

The whole process was great. Called and got an appointment the next day. Shawn Durecka arrived promptly, identified the problem, gave a solution and fixed it in a timely manner. Would recommend the company to anyone.

- Valerie Felder

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

I had Jeff Gariepy from Precision Garage Door of Southeast & Mid Michigan come and fix my garage door opener. I first thought it was the sensors. He did work on that and replaced the side rail that was damaged. I still was unable to get the door to come down with the remote, so I had to call him back. This time he replace the sensors, and installed a whole new door opener system. Everything is working smooth now. Jeff was a little "salesy" and could have taken time to make sure I knew how things worked, but all in he was ok and the system works well.

- Tradina Waller

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Mike is wonderful!! He explained all the details in completion. He was so understanding of my situation. I do keep written details so I am praying that my garage door will be here very soon.

- Phyllis Holmes

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Eric Hathaway he was knowledgeable and great experience

- Carol Bailey

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 05/04/2024
New Doors
Detroit, MI
Review:

Stepen Freitas was the salesperson. With the way he presented himself with professionalism and knowledge I knew I was going to purchase the garage door without even going through the pitch. I was very impressed. Rarely I don't have questions. Well done.

- Bryant Jones

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Review:

The service was fine, but the charges were exploitive. The online booking indicated the $75 site visit would be waived and only actual service would be charged. My bill for 3-10 minutes of labor was double $75.00. That is unfair.

- Adwoa Muwzea

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

My technician today was Steve Wells. My technician arrived early, and got to work right away troubleshooting my issue. After solving my issue, he provided me with options for future work to be done on my garage. Steve was very professional and a pleasure to work with

- Pamela Williams

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 04/19/2024
New Doors
Detroit, MI
Review:

- Donna Seay

A Response from: Brandon Falone, President

Thank you for the great rating! We appreciate your business!

Service Provided:
New Doors

1 2 3 4 5
Date: 04/17/2024
New Doors
Detroit, MI
Review:

- Devon Tindle

A Response from: Brandon Falone, President

Thank you for taking the time to leave Precision Garage Door of Southeast Michigan a great rating!

Service Provided:
New Doors

Review:

Brad did a great job.

- Juanda Williams

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 04/05/2024
New Doors
Detroit, MI
Review:

Steve Franklin, was my my technication that install my garage door. Came in a timely matter,very polite, he explain to me how to operate and care for my door explain the keys. Also at the end how explain to me not to power wash the door. To use the garden his to shower down. I am very please. Not yet went out to open the door. It cold outside. Will leave that for my husband later on.

- Diana Powe

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

1 2 3 4 5
Date: 04/03/2024
New Doors
Detroit, MI
Review:

Shawn was on time, very knowledgeable and very thorough. I will be purchasing a new door based on his recommendations (mine is unable to be repaired). Thank you!

- Kevin Wright

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

1 2 3 4 5
Date: 04/02/2024
New Doors
Detroit, MI
Review:

Anthony DeJesus arrived on time, very professional, and friendly. Anthony explained the job in detail and gave estimated time for completion. After the installation of garage door. Anthony showed me how to operate the door from inside/outside and also how to care for my new garage door. Excellent service, thank you Anthony!

- Tona Upshaw

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

1 2 3 4 5
Date: 03/27/2024
New Doors
Detroit, MI
Review:

very quick turnaround on service. Eric Barlow did a great job on install and was not a disruptive experience.

- Daniel Lauderbach

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Review:

Mark and his trainee were awesome, friendly , communicated well, gave great options and came very fast. I mean I called at 11 am and they were at my house my 1:44 pm. Ill give them 10 stars if I could. Thanks Guys wink

- Michelle Rose

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

We really appreciated how prompt and professional Precision Garage Door was. We obtained several quotes for the repair/replacement of our garage and Precision was the one that we felt comfortable with knowing they would do it right the first time and not just try to sell us a quick fix that would require more work down the road. Precision was able to walk us through the entire process, explaining all our options, and provide recommendations. We now have a new functional garage door and cannot thank them enough! Jordan W. was great when coming out to assess and provide the quote and Steve F. was timely, friendly and did fantastic work with the replacement and explanation of everything we needed to know about the new door.

- Alexandra Crannell

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

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Oakland County (248) 532-0444
Macomb County (586) 207-7537
Detroit Metro (Wayne County) (810) 214-0857
Ann Arbor Area (734) 219-3368
Western Wayne County (313) 217-2849
Livingston County (517) 225-3608
Flint & Blue Water (810) 214-0722
Monroe County (734) 219-3374
Precision Garage Door of Southeast Michigan
office: (734) 219-3380
12811 Premier Center Ct
Plymouth, MI 48170
Precision Garage Door of Southeast Michigan (Ann Arbor)
Office: (734) 219-3391
3300 Washtenaw Ave
Ste 295

Ann Arbor, MI 48104
Precision Garage Door of Southeast Michigan (Grosse Pointe)
Office: (313) 351-2577
20233 Mack Ave
Gross Pointe Woods, MI 48236