4.9 1 2 3 4 5 822 Reviews

From Grand Rapids Homeowners

Garage Door Repair in West Michigan - Page 24

Precision Garage Door

Same-day garage door repair in West Michigan, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Grand Rapids FREE Service Call With Any Repair

Serving Grand Rapids

Proudly serving the West Michigan community with same day service.

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Local Garage Door Repair in West Michigan

Precision Garage Door of West Michigan provides same-day garage door repair in the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

West Michigan homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Grand Rapids

Serving Grand Rapids

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 702 most recent customer reviews

Precision Garage Door of Grand Rapids is viewed very positively across West Michigan for fast, reliable garage door service delivered by knowledgeable, professional technicians. Customers frequently praise the company’s same-day and weekend availability, clear communication, thorough explanations of repair options, and efficient workmanship that leaves doors operating smoothly. Many reviews also highlight friendly service, easy scheduling, and strong follow-through from phone call to completed job, with several customers saying they would use the company again or recommend it to others.

What Customers in Your Area Mention Most

Responsiveness (214) Customers repeatedly praise how quickly Precision Garage Door responds, often with same-day or next-day service and fast arrival after a call. Professionalism (198) Reviews consistently describe the technicians as professional, courteous, respectful, and easy to work with. Expertise (176) Customers frequently note that technicians are knowledgeable, thorough, and able to diagnose issues accurately while explaining what needs to be done. Speed (168) Customers often mention that repairs and installations are completed quickly and efficiently, sometimes within an hour or two. Service (160) Reviews regularly praise the overall service experience as helpful, friendly, accommodating, and customer-focused from start to finish. Communication (151) Many reviews highlight clear, detailed communication, including arrival updates, written confirmations, photos of the technician, and easy-to-understand explanations. Workmanship (129) Customers describe the repair and installation work as high quality, thorough, and effective, with doors working smoothly afterward. Booking Experience (96) Many customers say scheduling is easy and convenient, with online booking and prompt appointment setup standing out positively. Value (54) Some reviewers call the pricing fair or reasonable and mention that the service felt worthwhile given the quality and warranty coverage.

Recent Reviews from Grand Rapids

Jeff Smith

Google 1 2 3 4 5
Gobles, MI 05/23/2024

Jordan was both professional and proficient! We are happy with this experience!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Sandra Swanson

Google 1 2 3 4 5

Michael was timely and personable and did a great job pairing the right remote control for our garage door. We now have two working remote controls.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Sara Pushard

Google 1 2 3 4 5
Mattawan, MI 05/22/2024

Jon was on time (4pm-6pm window) and very professional. He was able to deal with our dogs and finish the job in a timely fashion. The turnaround service was excellent and would highly recommend thier services

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Mary Dissmore

Google 1 2 3 4 5

Jordan Houser is wonderful. Service is fast and well-done. Jordan is very knowledgeable, and he has a great personality! I've had Precision out twice now, great experience both times. Highly recommend Precision Garage Door, AND Jordan Houser.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Julie Salmon

Google 1 2 3 4 5
Ada, MI 05/20/2024

Jeremy was s great. Customer service is top notch.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Todd Kocian

Google 1 2 3 4 5
Kalamazoo, MI 05/17/2024

Great experience, Jon was awesome. Fast service with multiple pricing options. He even showed me what my doors would look like on a tablet when we replace them. Will definately use Precision again.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Charles Behler

Google 1 2 3 4 5
Ada, MI 05/15/2024

Tyler was prompt (early), friendly, informative, and efficient. Totally satisfied with the service.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Amy Betten

Google 1 2 3 4 5

what a wonderful experience! from the scheduling to the service!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Sally Van Vuren

Google 1 2 3 4 5
Holland, MI 05/14/2024

Mike was awesome very informative very nice lots of information thank you for your help

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Richard Gerlinger

Google 1 2 3 4 5
Hastings, MI 05/14/2024

Ben G. did an excellent installation. Was thorough and took his time in doing himself. Overall am extremely pleased and satisfied with the product and all involved. Thank you.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

Kathy Kronke

Google 1 2 3 4 5
Kalamazoo, MI 05/09/2024

Judd was extremely professional and polite. Explained everything very thoroughly. I typically will not do reviews but so impressed with Judd I am leaving this review.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

April Brady

Google 1 2 3 4 5
Caledonia, MI 05/07/2024

Jordan was on time, professional, and efficient. He was knowledgeable and gave me all of the options for repairs.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Ellen Gonzales

Google 1 2 3 4 5

We recently got our garage door opener replaced and the process was so very simple! Jeremy was very professional. He had EVERYTHING he needed to fix and replace it on the spot and in a timely manner! He was very nice to talk to and very knowledgeable when we had questions. Overall, had a great experience with this company and our technician, Jeremy! Thank you, Precision!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Michael Woodrow

Google 1 2 3 4 5
Scotts, MI 05/03/2024

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: General Service

Johnson Thap

Google 1 2 3 4 5
Holland, MI 05/02/2024

Mike was awesome, very informative, professional and got the job done quickly! Thanks again!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Teresa Eller

Google 1 2 3 4 5
Muskegon, MI 05/01/2024

He did a great job.The technician Jeremy is very kind and now we have a smooth and quite door.i highly recomend this company.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Duaine Pamment

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

Michael Emaus

Google 1 2 3 4 5

Always a great experience using Precision Doors. Would recommend them for sure. Speedy, professional and competent

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Dave Hemminger

Google 1 2 3 4 5
Otsego, MI 04/30/2024

I'm extremely satisfied with the service Jeremy provided, he was professional and very informative. He showed up within an half hour the same day I called and completed the job very quickly. If I could give 10 stars, I would!!!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Andrew Lucas

Google 1 2 3 4 5

I had ordered 2 new garage doors for my house. Benjamin answered all questions that I had and did a fantastic job on the installation.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Meg Mason

Google 1 2 3 4 5
Rockford, MI 04/27/2024

Easy booking, quick service, and Tyler was great and very professional.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Phyllis Barents

Google 1 2 3 4 5
Portage, MI 04/27/2024

On Sunday, April 21st, the rollers came out of the track on the garage door. I called Precision and the phone person sent Jon Consiglio to fix the door. Jon came at 4:00 the same day. He was pleasant, knowledgeable and did the annual inspection saving me from making an additional appointment. I cant say enough about his professionalism. He is an excellent representative for the company. I also liked the fact that the company sent his picture so I knew who I was expecting and verified his appointment with an e-mail. Good job to Jon and the company he represents. PhyllisPortage, MI

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Gregory Alley

Google 1 2 3 4 5

Jordan clearly explained all the work he believed was necessary and why. He gave several pricing tiered options. His work appears to be top drawer and he was a terrific guy. I highly recommend the company without reservation. I was drawn by their same-day service and they delivered!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Toni Moore

Google 1 2 3 4 5

We are very pleased with Jordan Houser's assessment of our garage door issue and detecting that the motor required replacing. His customer service was excellent.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Mark Kiskie

Google 1 2 3 4 5
Rockford, MI 04/25/2024

Jeremy was on time and was professional in the work he did. Would recommend this company to anyone.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

John Matthews

Google 1 2 3 4 5
Plainwell, MI 04/24/2024

I called first thing this morning after my garage door spring broke and my truck was stuck inside. They had an afternoon appointment available same day. Judd came out and did a full inspection of everything. He was honest and fair. He had my garage door back up and working properly within a few hours. I highly recommend using precision Door. Judd was fantastic!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Steve Taylor

Google 1 2 3 4 5

Fantastic service. Quick. Knowledgeable and professional. This was affordable. We highly recommend this company. Thank you John !

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Jeffrey Lawn

Google 1 2 3 4 5
Wyoming, MI 04/20/2024

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: General Service

Kathryn Larter

Google 1 2 3 4 5

Our door opener broke after our power went out, and within a day they had Jon out to inspect and assess the damage, after his safety inspection. Two days later, he had come and installed a brand new opener and was so polite and kind to me and my girlfriend. Service was kind, quick, and convenient. I'm absolutely pleased with the outcome and the quality of work. He even showed us how to care for it during the appointment, indicating which bearings and parts to lube quarterly.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Brian Gordon

Google 1 2 3 4 5

Great Service!!! James Bristol responded to my first call and Benjamin Gebolys handled the installation. BOTH did a first rate job. I have used other garage door companies before but Precision is by far the best. Highest recommendation!!!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

Ready to Experience 5-Star Service?

Join your Grand Rapids neighbors and let our experts take care of your garage door.

Grand Rapids (616) 213-3701
Kalamazoo & Battle Creek (269) 359-1515
West Michigan Lakeshore (616) 239-2391
Greenville & Big Rapids (989) 203-2206
Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009