4.9 1 2 3 4 5 779 Reviews

From Grand Rapids Homeowners

Garage Door Repair in West Michigan - Page 24

Precision Garage Door

Same-day garage door repair in West Michigan, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Grand Rapids FREE Service Call With Any Repair

Serving Grand Rapids

Proudly serving the West Michigan community with same day service.

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Local Garage Door Repair in West Michigan

Precision Garage Door of West Michigan provides same-day garage door repair in the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

West Michigan homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Grand Rapids

Serving Grand Rapids

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 663 most recent customer reviews

Precision Garage Door of Grand Rapids earns consistently strong praise across West Michigan for fast response, clear communication, and professional technicians who explain options, complete repairs efficiently, and leave garage doors working smoothly. Customers frequently describe the team as friendly, knowledgeable, and easy to work with, and many mention positive experiences with new door and opener installations, including thorough setup and walkthroughs. Reviewers also note a smooth booking experience and frequent same-day or next-day service across the service area.

What Customers in Your Area Mention Most

Responsiveness (211) Customers repeatedly praise Precision Garage Door for quick callbacks, fast scheduling, and arriving the same day or within hours when a garage door issue needs attention. Professionalism (209) Reviewers consistently describe the technicians as professional, courteous, respectful, and easy to work with throughout the service visit. Communication (176) Customers value the clear explanations, status updates, and follow-through, including details about the problem, repair options, and what was completed. Expertise (164) Reviews frequently mention that technicians are knowledgeable, thorough, and able to diagnose issues quickly while explaining the repair in understandable terms. Speed (159) Many reviewers highlight fast repairs and efficient completion, often noting that the work was finished in under an hour or otherwise much faster than expected. Friendliness (154) Customers regularly mention friendly, pleasant, personable technicians who make the experience comfortable and positive. Service (128) Reviewers praise the overall customer service experience, often saying the company is helpful, accommodating, and pleasant to deal with from start to finish. Workmanship (117) Customers say the repairs and installations are done well, with doors working better, more smoothly, and sometimes more quietly after service. Booking Experience (62) Reviews mention an easy scheduling process, convenient online booking, and helpful office communication that make it simple to set up service.

Recent Reviews from Grand Rapids

Matt Morton

Google 1 2 3 4 5
Kalamazoo, MI 03/29/2024

Jon serviced my whole garage door system with a safety inspection, and replaced the center bearing and the two torsion springs with professionalism and knowledge. He took the time to go over his work with me, tips on how to continue to maintain the function of the garage door, and inform me of parts that may need to be replaced in the future. Overall, I highly recommend Precision Garage Door!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Brenda Pratt

Google 1 2 3 4 5
03/28/2024

Best service. Quality work and genuine service techs. They have helped me personally many times and I recommend them to clients with confidence.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Marge Mentzer

Google 1 2 3 4 5
Decatur, MI 03/27/2024

Punctual professional fair price

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Ron Gardner

Google 1 2 3 4 5

Jeremy was prompt and professional! He made the necessary repairs and replacements in an efficient manner. Very happy with the work we had done to repair our garage door operations.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Natalie Shaefer

Google 1 2 3 4 5
Kalamazoo, MI 03/21/2024

We are very pleased with our new door from Precision Garage Door! Our previous door had a broken part, and though we weren't expecting to need a replacement rather than a repair, Precision made the process easy from quote to ordering to install.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Cabrera Amy

Google 1 2 3 4 5
03/21/2024

Great experience with Precision! I called at 10:15 am for an unexpected garage door repair. The scheduler could offer me a time slot immediately for 10 am - Noon, which I happily accepted. My technician, Jordan, called when he was on the way and he arrived within about an hour of my call to schedule. He was friendly, knowledgeable, and patient with answering my questions. He gave me extra time to think over the options. Jordan went over everything with me ahead of time, and again afterwards, and I felt like he wanted to make sure all of my questions and concerns were answered. This is the second time I have had Jordan out for service, and both times were 5 star experiences. I'll definitely be calling Precision again in the future. Highly recommend! Thanks, Jordan!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Matthew Rose

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: General Service

James Mika

Google 1 2 3 4 5
Caledonia, MI 03/17/2024

Ben was the installer from Precision Door. He called ahead, showed up on time and did a perfect job in the pouring rain. Truly a pro.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

Chris Kay

Google 1 2 3 4 5

Great service, guys got here within 30 minutes after I called. It took them less than an hour to install a new LiftMaster door opener. I'd recommend the company. Jordan Houser was the tech on the order. Great job.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

David Vruggink

Google 1 2 3 4 5
Zeeland, MI 03/15/2024

Mike was great! Our spring broke last night and he was able to give me a comprehensive breakdown on different levels of service. He was on time and very knowledgeable. Did great work!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Andrew Haight

Google 1 2 3 4 5
Wyoming, MI 03/15/2024

We booked a service visit after one side of our door lost spring tension and proceeded to blow out our vertical tracks on both sides. It was a mess. Judd came out and did an excellent job going over all the options to get us back up and running. Once we made a decision to move forward with one of the fixes he was able to perform the fix perfectly in a timely manner. The system Precision door uses to book and schedule appointments is outstanding. Doesnt require a call and there was no delay in getting a response. If all business owners used this system my life would be easier.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Steve Lachniet

Google 1 2 3 4 5
Rockford, MI 03/14/2024

Ben and Tyler did an excellent job installing our new garage door. They were polite and very responsive. We are happy with our new garage door.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Claude Walter

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: New Doors

Elizabeth Homan

Google 1 2 3 4 5
Portage, MI 03/06/2024

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of West Michigan a great rating!

Service: General Service

Paul Bylsma

Google 1 2 3 4 5

Jordan was terrific - on time, explained everything meticulously, and was honest in his reviews about products and services. Jordan was a real professional and I'm grateful to be able to work with him.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

Noah Wyn

Google 1 2 3 4 5

Benjamin did a great job installing my new garage door and life. He arrived on time and completed the job exactly in the estimated timeframe. He took the time to walk me through the product and made sure I was satisfied before leaving. Great experience!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Nathan Pastrick

Google 1 2 3 4 5
Wayland, MI 02/29/2024

Had a great experience with Judd repairing our garage door equipment after our tension spring broke. We had the motor, springs, rollers, cables, and drums all replaced, and we love how quiet the new equipment is. Judd swapped us from an extremely loud chain driven motor to a nearly silent belt driven motor, and all the other equipment that was replaced left our operating smoothly and silently. He was great to work with, and we would highly recommend him for any garage door needs.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Kevin Boucher

Google 1 2 3 4 5
Delton, MI 02/28/2024

John repaired our garage doors after other companies had put a band aid on the problem. He noticed poor construction was to blame and he rebuilt the mounting system to do the job right. I would highly recommend him if your wanting the job to be done right the first time.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Steve Dubay

Google 1 2 3 4 5
Rockford, MI 02/27/2024

Called at 1:00 pm, Jeremy arrived at 2:00 pm the same day. Knowledgeable and friendly got the job done quickly.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

R Redburn

Google 1 2 3 4 5

I called to get a repair appointment to replace a broken spring. I was told there was a three hour wait to get a technician. I accepted. Ten minutes later I got a phone call from the tech, saying he had time would it be OK to come now. i accepted again. The tech proved to highly knowledgeable, friendly, and quick. he had my door repaired in no time. Boy, am I impressed.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Trina Bartlett

Google 1 2 3 4 5
Paw Paw, MI 02/26/2024

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

Devin Deal

Google 1 2 3 4 5
Wyoming, MI 02/26/2024

Very quick and timely service. Called on a Friday and would have been there within the hour, but I opted for Saturday. Jeremy fixed the door right away and replaced the track wheels and made sure everything else looked right. Didnt try to upsell me on anything, even provided a warranty on the spring they didnt install. Door opens and closes 75% quieter now. Top class

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Gina Prospal

Google 1 2 3 4 5

Our tech (Judd) was incredibly friendly, knowledgeable and so fast! I called with our issue (broken spring) at 2pm and by 4pm it was fixed! They have me a variety of pricing level options and helped me settle on what worked on our budget. The communication is great with confirming your appointment, informing you when you tech is on their way, and who the tech is ahead of time. I would definitely call them again!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Jill Veenstra

Google 1 2 3 4 5
Lowell, MI 02/23/2024

We called Precision to come out and take a look at a door we were having issues with. Jeremy was prompt and explained what he was going to be checking very thoroughly. We had the opener replaced on the door we were having issues with and added one on another door we had not previously had an opener on. Jeremy did a great job on the installation and explanation of our new products. Would highly recommend Precision!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Paul Jones

Google 1 2 3 4 5

Tyler was prompt and efficient. Job well done.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Scott Markus

Google 1 2 3 4 5

Jordan did a wonderful job. He was fast and very courteous. He explained everything and replaced the faulty parts promptly. Very pleased with the service.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Tim Hopkins

Google 1 2 3 4 5
West Olive, MI 02/17/2024

Jeremy was great! He was very professional and explained what was wrong with our garage door and the steps to repair it.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

William Selles

Google 1 2 3 4 5

Super quick, very friendly, fair pricing. Great experience. Thanks!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Mary Harris

Google 1 2 3 4 5

Within the afternoon of my call to Precision for service on my garage door, the technician arrived. Jeremy Parish pleasantly greeted me on the phone in advance to let me know that he was on his way. When I explained that in addition to the regular maintenance, I wanted the aluminum channel and seal replaced, he believed that he had in his truck what was needed. I appreciated knowing that. Jeremy met me with his totally professional manner. After a quick assessment, he told me the method of repair and installation. An hour later, the entire job was completed! I couldnt be happier about the excellent result. Great fit and seal. Thank you, Jeremy and The Precision Garage Door team. Mary Harris

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Dick Dick

Google 1 2 3 4 5
Rockford, MI 02/15/2024

Did a great job and gave me some quotes for possible future work,that might need to be done later

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Ready to Experience 5-Star Service?

Join your Grand Rapids neighbors and let our experts take care of your garage door.

Grand Rapids (616) 213-3701
Kalamazoo & Battle Creek (269) 359-1515
West Michigan Lakeshore (616) 239-2391
Greenville & Big Rapids (989) 203-2206
Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009