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Garage Door Repair Reviews in Oakland County, MI (Page 7)

Precision Garage Door of Detroit
has received 373 reviews, averaging 4.96 Stars:
1 2 3 4 5
Review:

Steve Wells was awesome! He showed up on time, fixed my garage door quickly, and made sure everything was working smoothly before he left. Super friendly and easy to work with. If you need your garage door fixed, Steves your guy! Highly recommend!

- Shogo Ito

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

He was outstanding you remarkable he was fast he was efficient and he knew what the heck he was doing I'd recommend him to all my family and friends thank you very much Jordan

- James Ferguson

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Had a very good experience! From- The initial service call to the proposal quote to the installation of everything! Would highly recommend Precision Garage Door!

- Charlie Hokett

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Great people, great job

- Steve Watkins

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Easy to schedule. Steve explained what needed to be done. Replaced broken spring, frayed cable, broken wheels and pullies. Great job.

- Gary Sinning

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Eric was courteous and professional. He thoroughly explained what was wrong with my garage door before performing the repairs as well as advised on future maintenance. It was an excellent experience!

- Agenique Smiley

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Great customer service same day visit at a fair cost. Very happy with our new garage door opener. Shaune is a goodwill ambassador for Precision.

- Steven Mead

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

We had our garage door repaired and Stephen did a great jobvery knowledgeable and friendly.

- Jenny Fipp

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

jeff g. Was the tech very pleasant. Let me know what needed to be done, and explained why. Priced out everything. No pressure. This was second time i used them. Great experience

- Linda Pikos

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Jordan did a great job - was punctual, informed me of my options and worked quickly! I really appreciated being able to schedule service on the weekend too.

- Kristina Peace

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Jeff called ahead and showed up at the beginning of the appointment window, which was greatly appreciated. He proceeded to patiently explain the issues I was experiencing with my door, along with options to remedy them. Once I chose the option I wanted, he proceeded to quietly and quickly complete the project, all within slightly more than an hour.

- John Regis

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

- Andrea Sorrenti

A Response from: Brandon Falone, President

Thank you for the great rating! We appreciate your business!

Service Provided:
General Service

Review:

I absolutely love my new garage door! My installer Anthony DeJesus did a great job with the installation!

- Suzanne Wilson

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Eric the tech was great, explained how to take care of it myself in the future if I wanted to and had a good suggestion on keeping the chipmunks from doing more damage.

- John Kenney

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Update to my previous review below...I had an immediate follow up call from the General Manager to discuss my concerns and after our conversation I am very confident in using Precision in the future. As noted the finished job was completed properly and everything works as expected. Do to my concerns, the GM did in good faith provide me a monetary refund to apply to having my wall repainted which was a very gracious and I will do so. Precision did service us in a very expeditious manner which I must say was never expected from any company. This allow me not to miss a beat and continue using my garage within a couple of hours of failure. Previous review: I was pretty excited that the service was addressed very quickly but...the technician was pretty careless with my property by dropping metal components onto my new concrete and my new coated Garage Floor. He also Constantly complained about the parts not going together smoothly and the garage temperature which I had opened our second door and moved items to make his job easier. Once completed everything worked as it should but I would expect more of a professional attitude and he shouldn't ask me to hand tools to him since he is the service technician. I hope this provides feedback and going forward I will seek elsewhere to have my garage doors serviced.

- Martin Goldman

A Response from: Brandon Falone, President

Martin, First we appreciate your honest feedback. We apologize for any inconvenience this may have caused. I hope after our conversation over the phone you will consider us for your future Garage door needs. We appreciate your business.

Service Provided:
General Service

Review:

Scheduled service online for the next day. Showed up on time. Done in less than one hour. Technician Shawn was personable and professional. Highest recommendation!

- Mark Stacherski

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

I had a broken lift cable on my door, and a little damage from unknowingly trying to open it. Based on positive feedback in the community, and after leaving a few voicemails to companies on the Saturday afternoon it happened, I found Precision online, and was able to make an appointment on their portal. This included a brief description of the issue, and a selection of available times. I picked the first window that Monday morning. Communication was great from booking the appointment to Eric's arrival promptly at 7:15am. A quick look at the issue, and I was out of luck. Another contractor-grade install that just gave out after losing its durability, and a product that Precision doesn't service. I couldn't find who had repaired the internal spring 5-6 years prior (and no service sticker), so I was left with two choices: upgrade to the external torsion spring, or find someone who services the brand of door (still waiting on 3 voicemail call backs). Eric gave me some time after detailing what the retrofit/conversion would include, cost, and time. He checked that he had the right sizes and parts on his truck while I decided. Having a financing partner greatly assisted in the decision to go ahead with the repair. He said about 2 hours, and despite the questions I asked, his detailed explanations, and friendly conversation, he was done in 2 hours, including small fixes to the track attachments and safety feature alignment. He was professional, courteous, friendly, helpful, and patient - everything you'd look for in someone to fix something way out of your wheelhouse. I would recommend Precision to anyone looking for repair, upgrade, or replacement for garage doors. The financing went very quick as well, though only a week into this (working on setting up the payments, statements, etc.), so would have to return and update the review for that part, but it should be fine.

- Jason Fogg

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Fast, friendly, knowledgeable and fairly priced. Couldnt be happier with the new equipment installed. Will use again in the future.

- Adam Macdonald

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

- Joan Hawkins

A Response from: Brandon Falone, President

Thank you for the great rating! We appreciate your business!

Service Provided:
New Doors

Review:

They called before the appointment and showed up on time. The work was done quickly and done well.

- Chip Bagley

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

- Blair Thompson

A Response from: Brandon Falone, President

Thank you for the great rating! We appreciate your business!

Service Provided:
New Doors

Review:

Great service. Very friendly and professional.

- Ava Ortner

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Brian was an excellent service tech and early

- John Allen

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

- Karen Shelby

A Response from: Brandon Falone, President

Thank you for the great rating! We appreciate your business!

Service Provided:
General Service

Review:

Super easy and quick to make an appointment. Same day fix for us! Jordan Wallace was a great technician! Super happy all around!

- Erik Roberts

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Mark did an outstanding job repairing my garage door. He also provided tips and information on how to better maintain the door for longer service life.

- John Romsek

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Stephen Freitas, Jr. did an excellent job! We had our weatherstrip replaced along the bottom of our double garage door and the weatherstripping on both sides. He didnt leave until I was satisfied and we are very pleased with the result. He was timely and polite and easy to work with. I highly recommend him and Precision Garage Door Service.

- Elizabeth Caldwell

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Thanks for the great install! The door is just what I wanted and is so quiet.

- Denise Henderson

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

Review:

Precision Garage Door: Excellent, expert, on-time service to repair and adjust my garage door. Jeff diagnosed the problem immediately, made appropriate adjustments and recommended minor maintenance to be done periodically to increase the life the door. Good job!

- Robert Ballis

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Very nice professional service tech. Didn't repair the problem due to the installation of the door. Most likely won't use in the future.

- Jeff Kirchler

Service Provided:
General Service

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Oakland County (248) 532-0444
Macomb County (586) 207-7537
Detroit Metro (Wayne County) (810) 214-0857
Ann Arbor Area (734) 219-3368
Western Wayne County (313) 217-2849
Livingston County (517) 225-3608
Flint & Blue Water (810) 214-0722
Monroe County (734) 219-3374
Precision Garage Door of Southeast Michigan
office: (734) 219-3380
12811 Premier Center Ct
Plymouth, MI 48170
Precision Garage Door of Southeast Michigan (Ann Arbor)
Office: (734) 219-3391
3300 Washtenaw Ave
Ste 295

Ann Arbor, MI 48104
Precision Garage Door of Southeast Michigan (Grosse Pointe)
Office: (313) 351-2577
20233 Mack Ave
Gross Pointe Woods, MI 48236