Read what people are saying
about Precision Garage Door in:
Oakland County, MI
Precision Garage Door of Southeast Michiganhas received 329 reviews, averaging 4.96 Stars:
South Lyon, MI
Martin, First we appreciate your honest feedback. We apologize for any inconvenience this may have caused. I hope after our conversation over the phone you will consider us for your future Garage door needs. We appreciate your business.
Waterford, MI
Scheduled service online for the next day. Showed up on time. Done in less than one hour. Technician Shawn was personable and professional. Highest recommendation!
- Mark Stacherski
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Novi, MI
I had a broken lift cable on my door, and a little damage from unknowingly trying to open it. Based on positive feedback in the community, and after leaving a few voicemails to companies on the Saturday afternoon it happened, I found Precision online, and was able to make an appointment on their portal. This included a brief description of the issue, and a selection of available times. I picked the first window that Monday morning. Communication was great from booking the appointment to Eric's arrival promptly at 7:15am. A quick look at the issue, and I was out of luck. Another contractor-grade install that just gave out after losing its durability, and a product that Precision doesn't service. I couldn't find who had repaired the internal spring 5-6 years prior (and no service sticker), so I was left with two choices: upgrade to the external torsion spring, or find someone who services the brand of door (still waiting on 3 voicemail call backs). Eric gave me some time after detailing what the retrofit/conversion would include, cost, and time. He checked that he had the right sizes and parts on his truck while I decided. Having a financing partner greatly assisted in the decision to go ahead with the repair. He said about 2 hours, and despite the questions I asked, his detailed explanations, and friendly conversation, he was done in 2 hours, including small fixes to the track attachments and safety feature alignment. He was professional, courteous, friendly, helpful, and patient - everything you'd look for in someone to fix something way out of your wheelhouse. I would recommend Precision to anyone looking for repair, upgrade, or replacement for garage doors. The financing went very quick as well, though only a week into this (working on setting up the payments, statements, etc.), so would have to return and update the review for that part, but it should be fine.
- Jason Fogg
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Ortonville, MI
Fast, friendly, knowledgeable and fairly priced. Couldnt be happier with the new equipment installed. Will use again in the future.
- Adam Macdonald
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Southfield, MI
- Joan Hawkins
Thank you for the great rating! We appreciate your business!
Troy, MI
They called before the appointment and showed up on time. The work was done quickly and done well.
- Chip Bagley
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Southfield, MI
- Blair Thompson
Thank you for the great rating! We appreciate your business!
Novi, MI
Great service. Very friendly and professional.
- Ava Ortner
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Bloomfield Hills, MI
Brian was an excellent service tech and early
- John Allen
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Southfield, MI
- Karen Shelby
Thank you for the great rating! We appreciate your business!
Ferndale, MI
Super easy and quick to make an appointment. Same day fix for us! Jordan Wallace was a great technician! Super happy all around!
- Erik Roberts
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Lake Orion, MI
Mark did an outstanding job repairing my garage door. He also provided tips and information on how to better maintain the door for longer service life.
- John Romsek
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Royal Oak, MI
Stephen Freitas, Jr. did an excellent job! We had our weatherstrip replaced along the bottom of our double garage door and the weatherstripping on both sides. He didnt leave until I was satisfied and we are very pleased with the result. He was timely and polite and easy to work with. I highly recommend him and Precision Garage Door Service.
- Elizabeth Caldwell
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Southfield, MI
Thanks for the great install! The door is just what I wanted and is so quiet.
- Denise Henderson
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Troy, MI
Precision Garage Door: Excellent, expert, on-time service to repair and adjust my garage door. Jeff diagnosed the problem immediately, made appropriate adjustments and recommended minor maintenance to be done periodically to increase the life the door. Good job!
- Robert Ballis
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Auburn Hills, MI
Very nice professional service tech. Didn't repair the problem due to the installation of the door. Most likely won't use in the future.
- Jeff Kirchler
Birmingham, MI
Technician really liked doors, he loved his job and it showed. Its service like this that brings me back to Precision door. EDIT Darrell McNall was the technicians name, if you get the chance Darrell is the guy you want, young, passionate and really loves door. Incredible experience . He saved me
- Shaun Killeen
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
South Lyon, MI
Lightning service, I called because our spring broke and couldnt get the car out of the garage. Within an hour and a half of the call it was fixed. AAAAAAAAAA++++++++++
- Peter Fuga
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
South Lyon, MI
Mike showed up on time and got to work reviewing my garage door operation and providing a complete ester of time and costs Mike then got the parts and tools required and before I knew it the door was operating as if it was new. I would recommend precision (especially mike jolly) for a good job
- Stewart Cramer
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Southfield, MI
Steve shared all options for the repair. He completed the job in about an hour and told me how to maintain my garage door.
- Jack Mckelvey
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Commerce Township, MI
Jeff did a great job explaining the issues and cost. His work was good and he cleaned up before he left. Very friendly guy.
- Mike Galloway
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Berkley, MI
- Tyler Hickey
Thank you for taking the time to leave Precision Garage Door of Southeast Michigan a great rating!
Southfield, MI
Eric Hathaway, Technician was simply amazing! He made sure my brand new Opener was installed with the highest level of professionalism. He even took time to give me a short tutorial of all the great features on this updated model. I truly appreciated him. Everybody needs an Eric for their garage service needs.
- Rosemerry Allen
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Lake Orion, MI
Had an unexpected garage door spring failure on a Sunday. Jeff Gariepy came by within a couple of hours of notifying them and repaired the spring and other hardware with great craftsmanship, tremendous speed, and friendly service. great job.
- Lincoln Schomer
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Farmington, MI
We really appreciated Steve Wells (your technician) coming out on a weekend and fixing our door. He even allowed me to chat with him while he did top notch work. Thanks very much, Steve!
- William Duggan
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Huntington Woods, MI
Jeff G was prompt and profession. He did a great job of fixing my garage door in a timely fashion! Pleased that I can take my car out to the dream cruise next weekend!
- Noah Teicher
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Novi, MI
Scheduling was easy using their online tool. I received regular communications via email and text, and even received my technicians picture and location before he arrived. My technician, Steve Wells, was friendly, understanding, and finished the repair in about 30 mins. Thanks, Steve! The repair was pricier than I expected, which is the only reason for the four stars as opposed to 5.
- Rob Keatts
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
South Lyon, MI
- Susan Nappo
Thank you for taking the time to leave Precision Garage Door of Southeast Michigan a great rating!
Troy, MI
I had an older door that popped off the tracks the day before we were supposed to leave on vacation. Mark Kucel was able to come out within an hour of calling. He pointed out the potential causes and damage. Unfortunately the door was beyond a quick fix, so a new door was suggested. Knowing of my vacation, Mark and his manager were able to secure an appointment for a new install first thing the next morning. Caesar Velasquez arrived on time to install the next day. He was friendly, polite and did good work with the new door install. He took the time to show how to maintain and lubricate everything when he was finished. Happy with the new door as it is much smoother and quieter. Prices seem a little high, but Precisions service and attentiveness was great.
- Jon Robertson
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Auburn Hills, MI
Not the cheapest but did an excellent job. Anthony DeJesus was professional and very good. He installed a new garage door and it looks great! Very pleased with his work.
- Vicki Tate
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Update to my previous review below...I had an immediate follow up call from the General Manager to discuss my concerns and after our conversation I am very confident in using Precision in the future. As noted the finished job was completed properly and everything works as expected. Do to my concerns, the GM did in good faith provide me a monetary refund to apply to having my wall repainted which was a very gracious and I will do so. Precision did service us in a very expeditious manner which I must say was never expected from any company. This allow me not to miss a beat and continue using my garage within a couple of hours of failure. Previous review: I was pretty excited that the service was addressed very quickly but...the technician was pretty careless with my property by dropping metal components onto my new concrete and my new coated Garage Floor. He also Constantly complained about the parts not going together smoothly and the garage temperature which I had opened our second door and moved items to make his job easier. Once completed everything worked as it should but I would expect more of a professional attitude and he shouldn't ask me to hand tools to him since he is the service technician. I hope this provides feedback and going forward I will seek elsewhere to have my garage doors serviced.
- Martin Goldman