Garage Door Repair in Oakland, MI - Page 8

Ray Seidl

Stephen Freitas, Jr and Eric Miller were fantastic. Arrived promptly. Were very courteous. Were very neat. Explained the features of the new door, opener, remote opener and app for the phone. Very professional.

Rob Aniol

The technician was very knowledgeable and explained the repair options and process very well.

George Galvan

Well satisfied!! Efficient, cordial, professional

Chris Balasia

Jeff was great, showed up on short notice was very professional and quickly fixed our garage door

Shogo Ito

Steve Wells was awesome! He showed up on time, fixed my garage door quickly, and made sure everything was working smoothly before he left. Super friendly and easy to work with. If you need your garage door fixed, Steves your guy! Highly recommend!

James Ferguson

He was outstanding you remarkable he was fast he was efficient and he knew what the heck he was doing I'd recommend him to all my family and friends thank you very much Jordan

Charlie Hokett

Had a very good experience! From- The initial service call to the proposal quote to the installation of everything! Would highly recommend Precision Garage Door!

Steve Watkins

Great people, great job

Gary Sinning

Easy to schedule. Steve explained what needed to be done. Replaced broken spring, frayed cable, broken wheels and pullies. Great job.

Agenique Smiley

Eric was courteous and professional. He thoroughly explained what was wrong with my garage door before performing the repairs as well as advised on future maintenance. It was an excellent experience!

Steven Mead

Great customer service same day visit at a fair cost. Very happy with our new garage door opener. Shaune is a goodwill ambassador for Precision.

Jenny Fipp

We had our garage door repaired and Stephen did a great jobvery knowledgeable and friendly.

Linda Pikos

jeff g. Was the tech very pleasant. Let me know what needed to be done, and explained why. Priced out everything. No pressure. This was second time i used them. Great experience

Kristina Peace

Jordan did a great job - was punctual, informed me of my options and worked quickly! I really appreciated being able to schedule service on the weekend too.

John Regis

Jeff called ahead and showed up at the beginning of the appointment window, which was greatly appreciated. He proceeded to patiently explain the issues I was experiencing with my door, along with options to remedy them. Once I chose the option I wanted, he proceeded to quietly and quickly complete the project, all within slightly more than an hour.

Suzanne Wilson

I absolutely love my new garage door! My installer Anthony DeJesus did a great job with the installation!

John Kenney

Eric the tech was great, explained how to take care of it myself in the future if I wanted to and had a good suggestion on keeping the chipmunks from doing more damage.

Martin Goldman

Update to my previous review below...I had an immediate follow up call from the General Manager to discuss my concerns and after our conversation I am very confident in using Precision in the future. As noted the finished job was completed properly and everything works as expected. Do to my concerns, the GM did in good faith provide me a monetary refund to apply to having my wall repainted which was a very gracious and I will do so. Precision did service us in a very expeditious manner which I must say was never expected from any company. This allow me not to miss a beat and continue using my garage within a couple of hours of failure. Previous review: I was pretty excited that the service was addressed very quickly but...the technician was pretty careless with my property by dropping metal components onto my new concrete and my new coated Garage Floor. He also Constantly complained about the parts not going together smoothly and the garage temperature which I had opened our second door and moved items to make his job easier. Once completed everything worked as it should but I would expect more of a professional attitude and he shouldn't ask me to hand tools to him since he is the service technician. I hope this provides feedback and going forward I will seek elsewhere to have my garage doors serviced.

Mark Stacherski

Scheduled service online for the next day. Showed up on time. Done in less than one hour. Technician Shawn was personable and professional. Highest recommendation!

Jason Fogg

I had a broken lift cable on my door, and a little damage from unknowingly trying to open it. Based on positive feedback in the community, and after leaving a few voicemails to companies on the Saturday afternoon it happened, I found Precision online, and was able to make an appointment on their portal. This included a brief description of the issue, and a selection of available times. I picked the first window that Monday morning. Communication was great from booking the appointment to Eric's arrival promptly at 7:15am. A quick look at the issue, and I was out of luck. Another contractor-grade install that just gave out after losing its durability, and a product that Precision doesn't service. I couldn't find who had repaired the internal spring 5-6 years prior (and no service sticker), so I was left with two choices: upgrade to the external torsion spring, or find someone who services the brand of door (still waiting on 3 voicemail call backs). Eric gave me some time after detailing what the retrofit/conversion would include, cost, and time. He checked that he had the right sizes and parts on his truck while I decided. Having a financing partner greatly assisted in the decision to go ahead with the repair. He said about 2 hours, and despite the questions I asked, his detailed explanations, and friendly conversation, he was done in 2 hours, including small fixes to the track attachments and safety feature alignment. He was professional, courteous, friendly, helpful, and patient - everything you'd look for in someone to fix something way out of your wheelhouse. I would recommend Precision to anyone looking for repair, upgrade, or replacement for garage doors. The financing went very quick as well, though only a week into this (working on setting up the payments, statements, etc.), so would have to return and update the review for that part, but it should be fine.

Adam Macdonald

Fast, friendly, knowledgeable and fairly priced. Couldnt be happier with the new equipment installed. Will use again in the future.

Chip Bagley

They called before the appointment and showed up on time. The work was done quickly and done well.

Ava Ortner

Great service. Very friendly and professional.

John Allen

Brian was an excellent service tech and early

Erik Roberts

Super easy and quick to make an appointment. Same day fix for us! Jordan Wallace was a great technician! Super happy all around!

John Romsek

Mark did an outstanding job repairing my garage door. He also provided tips and information on how to better maintain the door for longer service life.