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Read what people are saying
about Precision Garage Door in:

Oakland County, MI

Precision Garage Door of Southeast Michigan
has received 324 reviews, averaging 4.96 Stars:
1 2 3 4 5
Review:

Knowledgeable and experienced. Very proficient.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Steve arrive very fast, professional looking and polite. He explained what needed to be done to my garage door and fixed it as recommended. He left the area clean with no mess left behind. I recommend Steve and Precision to fix your garage.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Precision Garage Door did a fantastic job installing our new garage door opener. Steve Wells, our technician, did a great job, and was very professional and personable. Great job!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Stephen Freitas is a great technician. He was very knowledgeable, identified the problem, offered and explained multiple solutions and was professional throughout the process of installing the new garage door equipment.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

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A Response from: Owner

Thank you for taking the time to leave Precision Garage Door of Southeast Michigan a great rating!

Service Provided:
General Service

Review:

Jon L. installed our garage door. He was excellent. On time, polite, and efficient. Our old garage door was awful. Heavy, and very loud. Our new door installed by Jon is so quiet you can't even hear it. I would highly recommend Precision for your garage needs!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Review:

THANK you for coming right away!!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

1 2 3 4 5
Date: 10/09/2024
New Doors
Novi, MI
Review:

Stephen Freitas, Jr and Eric Miller were fantastic. Arrived promptly. Were very courteous. Were very neat. Explained the features of the new door, opener, remote opener and app for the phone. Very professional.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Review:

The technician was very knowledgeable and explained the repair options and process very well.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 10/08/2024
New Doors
Pontiac, MI
Review:

Well satisfied!! Efficient, cordial, professional

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Review:

Jeff was great, showed up on short notice was very professional and quickly fixed our garage door

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Steve Wells was awesome! He showed up on time, fixed my garage door quickly, and made sure everything was working smoothly before he left. Super friendly and easy to work with. If you need your garage door fixed, Steves your guy! Highly recommend!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

He was outstanding you remarkable he was fast he was efficient and he knew what the heck he was doing I'd recommend him to all my family and friends thank you very much Jordan

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Had a very good experience! From- The initial service call to the proposal quote to the installation of everything! Would highly recommend Precision Garage Door!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Great people, great job

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Easy to schedule. Steve explained what needed to be done. Replaced broken spring, frayed cable, broken wheels and pullies. Great job.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Eric was courteous and professional. He thoroughly explained what was wrong with my garage door before performing the repairs as well as advised on future maintenance. It was an excellent experience!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Great customer service same day visit at a fair cost. Very happy with our new garage door opener. Shaune is a goodwill ambassador for Precision.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

We had our garage door repaired and Stephen did a great jobvery knowledgeable and friendly.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

jeff g. Was the tech very pleasant. Let me know what needed to be done, and explained why. Priced out everything. No pressure. This was second time i used them. Great experience

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Jordan did a great job - was punctual, informed me of my options and worked quickly! I really appreciated being able to schedule service on the weekend too.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Jeff called ahead and showed up at the beginning of the appointment window, which was greatly appreciated. He proceeded to patiently explain the issues I was experiencing with my door, along with options to remedy them. Once I chose the option I wanted, he proceeded to quietly and quickly complete the project, all within slightly more than an hour.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

-

A Response from: Owner

Thank you for the great rating! We appreciate your business!

Service Provided:
General Service

Review:

I absolutely love my new garage door! My installer Anthony DeJesus did a great job with the installation!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Eric the tech was great, explained how to take care of it myself in the future if I wanted to and had a good suggestion on keeping the chipmunks from doing more damage.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Update to my previous review below...I had an immediate follow up call from the General Manager to discuss my concerns and after our conversation I am very confident in using Precision in the future. As noted the finished job was completed properly and everything works as expected. Do to my concerns, the GM did in good faith provide me a monetary refund to apply to having my wall repainted which was a very gracious and I will do so. Precision did service us in a very expeditious manner which I must say was never expected from any company. This allow me not to miss a beat and continue using my garage within a couple of hours of failure. Previous review: I was pretty excited that the service was addressed very quickly but...the technician was pretty careless with my property by dropping metal components onto my new concrete and my new coated Garage Floor. He also Constantly complained about the parts not going together smoothly and the garage temperature which I had opened our second door and moved items to make his job easier. Once completed everything worked as it should but I would expect more of a professional attitude and he shouldn't ask me to hand tools to him since he is the service technician. I hope this provides feedback and going forward I will seek elsewhere to have my garage doors serviced.

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A Response from: Owner

Martin, First we appreciate your honest feedback. We apologize for any inconvenience this may have caused. I hope after our conversation over the phone you will consider us for your future Garage door needs. We appreciate your business.

Service Provided:
General Service

Review:

Scheduled service online for the next day. Showed up on time. Done in less than one hour. Technician Shawn was personable and professional. Highest recommendation!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

I had a broken lift cable on my door, and a little damage from unknowingly trying to open it. Based on positive feedback in the community, and after leaving a few voicemails to companies on the Saturday afternoon it happened, I found Precision online, and was able to make an appointment on their portal. This included a brief description of the issue, and a selection of available times. I picked the first window that Monday morning. Communication was great from booking the appointment to Eric's arrival promptly at 7:15am. A quick look at the issue, and I was out of luck. Another contractor-grade install that just gave out after losing its durability, and a product that Precision doesn't service. I couldn't find who had repaired the internal spring 5-6 years prior (and no service sticker), so I was left with two choices: upgrade to the external torsion spring, or find someone who services the brand of door (still waiting on 3 voicemail call backs). Eric gave me some time after detailing what the retrofit/conversion would include, cost, and time. He checked that he had the right sizes and parts on his truck while I decided. Having a financing partner greatly assisted in the decision to go ahead with the repair. He said about 2 hours, and despite the questions I asked, his detailed explanations, and friendly conversation, he was done in 2 hours, including small fixes to the track attachments and safety feature alignment. He was professional, courteous, friendly, helpful, and patient - everything you'd look for in someone to fix something way out of your wheelhouse. I would recommend Precision to anyone looking for repair, upgrade, or replacement for garage doors. The financing went very quick as well, though only a week into this (working on setting up the payments, statements, etc.), so would have to return and update the review for that part, but it should be fine.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Fast, friendly, knowledgeable and fairly priced. Couldnt be happier with the new equipment installed. Will use again in the future.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

-

A Response from: Owner

Thank you for the great rating! We appreciate your business!

Service Provided:
New Doors

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Oakland County (248) 532-0444
Macomb County (586) 207-7537
Detroit Metro (Wayne County) Area (810) 214-0857
Ann Arbor Area (734) 219-3368
Western Wayne County (313) 217-2849
Livingston County (517) 225-3608
Flint & Blue Water Area (810) 214-0722
Monroe County (734) 219-3374
Precision Garage Door of Southeast Michigan
office: (734) 219-3380
12811 Premier Center Ct
Plymouth, MI 48170
Precision Garage Door of Southeast Michigan (Ann Arbor)
Office: (734) 219-3391
3300 Washtenaw Ave
Ste 295

Ann Arbor, MI 5174
Precision Garage Door of Southeast Michigan (Grosse Pointe)
Office: (313) 355-0998
20233 Mack Ave
Gross Pointe Woods, MI 48236