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Read what people are saying
about Precision Garage Door in:

Oakland County, MI

Precision Garage Door of Southeast Michigan
has received 336 reviews, averaging 4.96 Stars:
1 2 3 4 5
Review:

Called precision for a repair and had a less than good exxperience. They had no clue whatwas wrong with my garage door lift system. After talking about 10 minutes about what could be wrong, the cables were mentioned by me and they asked if I wanted them replaced, I said sure because they were not lifting at the same time causing one or both sides to come off the pully. Seemed like it could be the problem. They did not know and I went with what seemed to be the issue. I needed my door fixed, car was trapped inside so I agreed to replacing the cables partly due to their overcharging for a diagnosis fee, just to come out and look at the door, even if they did no work or had no solution. and needing it fix that day. So $300 + later and still no fixed door. I called another company and he knew right away what was wrong, and fixed in in 35 minutes and charged $90 I would say steer clear of precision, that are anything but precision.

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A Response from: Brandon Falone, President

Thank you for your feedback, Glenn. We're sorry to hear about your experience from two years ago. We strive for excellence and will use your comments to improve our service. Thank you for sharing your thoughts, and we hope to regain your trust in the future.

Service Provided:
General Service

1 2 3 4 5
Date: 08/08/2025
New Doors
Royal Oak, MI
Review:

Matt replaced my garage door opener, and he was fantastic. He was friendly, personable, knowledgeable and professional!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

Review:

They wanted to charge us $1400 to fix the springs. There was a service charge of $75 which we paid and the guy had the garage opened but closed it and told us it was another $100 to get it back opened (our cars inside). We called another company and they fixed the garage door for $345. Precision was just looking to sell us a new door. The guy thought if the repair was high enough we would just spring for a new one. Not good business!

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A Response from: Brandon Falone, President

Thank you for sharing your experience, Renee. Were sorry to hear about the frustration you faced. We strive for transparency and value in our services. Your feedback is important to us as we work to improve. We appreciate you bringing this to our attention.

Service Provided:
General Service

Review:

One of the easiest repairs I've had. Scheduled (as a new customer) online a week out. Tech came within the estimated time frame and called 15 minutes before to give me a heads up. Repair was quick, no ordering parts, no pressure, walked through everything and given options. Paid with a check and everything's working great.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Eric is very professional. Highly recommend.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 07/28/2025
New Doors
Rochester, MI
Review:

This company is top notch. They have fantastic people that work for them. I couldnt be happier! I highly recommend. They did everything they said they would - in exactly the amount of time they said.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

Review:

Had to have a broken spring replaced. I was able to get a next day appointment and get my garage door back working in no time.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Pat Stevens did a great job: changed a garage door spring and bearings in 1 hour. Very satisfied customer.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Pat Stevens was totally awesome. He did a phenomenal job in our garage door.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

My service technician was Eric H, he was early for the appointment which was great. He did a complete overhaul of my door which was badly needed since most of the parts were 20-30 years old. Eric was very polite and explained everything he was going to do and the price. He did a little more than expected with out any extra charge. I would highly recommend precision garage door.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Jeff came in like a hero and maintained his status all the way through. He was knowledgeable and shared with me the cause of the problem and the needed repair. Which he executed perfectly.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

-

A Response from: Brandon Falone, President

Thank you for taking the time to leave Precision Garage Door of Southeast Michigan a great rating!

Service Provided:
General Service

Review:

-

A Response from: Brandon Falone, President

Thank you for taking the time to leave Precision Garage Door of Southeast Michigan a great rating!

Service Provided:
General Service

Review:

Jordan was amazing and efficiently replaced my garage. He was super nice and helpful.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

The best! Used them twice. Sincerely nice workers and staff. Competitive prices. Prompt service.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Courteous and thorough

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Matt was timely, explained the problems, explained the potential options for fixing the problems and was very professional and courteous

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Great service, arrived quickly, explained everything very well and did high quality work

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 05/23/2025
New Doors
Waterford, MI
Review:

Garage door installer, Stefan Ferrence, was exceptionally nice, courteous, and competent. He did a very good job of installing my new garage door.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Review:

I had 3 doors installed on my newly built pole barn 12ftwide by 10ft tall insulated with glass panels...I couldnt be happier with the install...I have now been given the quality job that Ive expected...dylan is a quality oriented installer and truly pays attention to the details

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Easy to schedule online. Eric did a good job. Came on time. Explains the quote options. Completed the job professionally. Highly recommended.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Jeff Blehm from Precision Garage Door arrived punctually at my place and explained in details everything that happened and what were the necessary changes and inspections to be done in my garage door. He was fast in his work and explained to my son how to make correct maintenance. I recommend Jeff for anyone who needed the service in future.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Pat was great. He came in and assessed the issue. We ended up replacing it with a newer unit, fast efficient and extremely professional. This is my 2x using the company and very impressed with the pricing and service.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 05/05/2025
New Doors
Royal Oak, MI
Review:

I was already impressed with the sales rep. The installer (Ceasar) was amazing. Timely, professional, courteous. To notch install, walked thru the project and explained the maintenance. Highly recommed

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

Review:

We were able to schedule an appointment within 24 hours of our call. Our tech Jordan Wallace was very knowledgeable and did a great job installing our new garage door opener. He explained everything about it. He also shared information about garage doors for when we need a new one. Highly recommend!!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

They came out the same day to get my door working again.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Review:

This morning my garage door stopped working. I called Precision Garage Door Seevice & was able to book a repair appointment same day within a few hours! Mike Jolly was our technician. Absolutely Amazing experIence! He was very professional, very thorough & knowledgeable about his work! I felt completely safe & in good hands! This is my 2nd experience with this company & it has always been great.. no complaints at all!!! Keep up the great work & THANK you so much for your service!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

My technician Pat Stevens was great. Very professional, thorough and made repairs easy to understand. Im happy with the work that was done. Thank you Patrick.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

I would like to say thank you to Terry Smith. He is a very nice and professional, and had a nice disposition too. He achieved the work of the garage door installed, in the time that was projected. Terry explained how to work the remotes, keypads, and key lock keys. He showed me how to use the garage door spray on the 10 hinges only. He took care of all paperwork, and called his office to get bill paid receipt, to be sent thru the mail for dad and me. He was very kind and neat. Thank you so much Terry Smith.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

Review:

-

A Response from: Brandon Falone, President

Thank you for taking the time to leave Precision Garage Door of Southeast Michigan a great rating!

Service Provided:
General Service

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Oakland County (248) 532-0444
Macomb County (586) 207-7537
Detroit Metro (Wayne County) (810) 214-0857
Ann Arbor Area (734) 219-3368
Western Wayne County (313) 217-2849
Livingston County (517) 225-3608
Flint & Blue Water (810) 214-0722
Monroe County (734) 219-3374
Precision Garage Door of Southeast Michigan
office: (734) 219-3380
12811 Premier Center Ct
Plymouth, MI 48170
Precision Garage Door of Southeast Michigan (Ann Arbor)
Office: (734) 219-3391
3300 Washtenaw Ave
Ste 295

Ann Arbor, MI 48104
Precision Garage Door of Southeast Michigan (Grosse Pointe)
Office: (313) 355-0998
20233 Mack Ave
Gross Pointe Woods, MI 48236