Garage Door Repair in Western Wayne, MI - Page 14

Eric Rogers

Anthony DeJesus did a fantastic job. Called to ask off an early arrival was ok and did a great installation. Very knowledgeable and courteous.

Tammy Brown

Great customer service, very professional and fixed the problem timely.

David Mckiddie

Cesar did a fantastic job replacing our door & opener. He was prompt, efficient, communicated well, & cleaned up when was finished. Highly recommended.

Tim Brock

First thing this morning my expensive, just out of warranty, garage opener dismantled itself and I couldn't fully open or close my garage door. I called the original installer; he is on vacation for 2 weeks. I checked Google reviews and decided to call Precision garage Door. I was greeted by a polite and helpful staff member on the phone, and quickly had a same day appointment! The technician called a few minutes later, introduced himself as Josh Crudup, and gave me a soon arrival time. Josh arrived promptly, was friendly and professional, did a detailed assessment of my situation, and explained what his approach to diagnosis and repair would be. What seemed like a simple repair quickly turned into an all-day repair. The original installer took a lot of 'shortcuts' to my install. Josh was very professional, NEVER criticized the work of the original installer, but professionally explained what a better option would have been. He showed me the damage, explained what caused the failure, and explained the repair options. My 3 year old install needed a lot of repair... several components had excessive wear. And then we found that the door opener itself had self-destructed.. the internal gears had snapped. Josh ordered a new unit, upgraded door hardware, replaced damaged bearings, corrected misaligned brackets, etc. At 7:30 PM Josh shook my hand, told me if I had ANY problems, questions, or concerns to contact him and he would take care of it. A thoroughly pleasant, professional, friendly, and skilled young man. An excellent ambassador for his company. He treated me respectfully, and carefully cleaned up all debris when he was done. If I were hiring for my business, Josh is exactly the employee I would be looking to recruit.

Maryann Falkiewicz

Terrance installed a new garage door for me.He was very professional and explained everything to me. I would highly recommend precision garage door company and Terrance!

Greg Gazdecki

Eric was very nice , and did a great job, had door springs replaced

Hughes Turner

Precision Garage Doors service is extraordinary. Courteous, professional and technically proficient. Steve was our service technician and he was prompt, he did not waste any time in identifying the problems and addressing them to fix them. Two thumbs up for this vendor!!!

Dan Mcdonald

Very nice,explained everything he was going to do, and told me some good tips on spraying rollers Eric was very polite and professional Thanks again

Tim Comben

Anthony DeJesus installed my new door and went over how to properly maintain the door after the install. He was very professional, and did excellent work. Thank you!

Daniel Turkovich

My garage door spring broke on a Sunday, I called Precision Garage Door and they had someone out at 7am Monday morning. Patrick Stevens was great, showed up right on time, diagnosed the issues and gave me a fair estimate. Work was completed quickly, and he even swept up the garage and cleaned up the cobwebs around the door! Highly recommend!

Phil Watkins

I was very impressed with Precision Garage Doors responsiveness. I called this morning at 7:00am because one of my springs broke and the door could not open. Someone was at my house in less than 2 hours. Eric was my technician and he was outstanding. He was very profession, personable, and also helped fix my other garage door at no extra charge. I highly recommend this business and Eric specifically. Update: I started having another garage door issue and was lucky enough to get Eric again. I hope I dont have any more issues in the future but if I do- I will be calling Precision Garage Door again and will ask for Eric. Thanks again!

Amy Thomas

My garage door wouldnt shut last night so I booked an appointment early this morning and was able to have someone come out at 10:30am! Steve arrived on time and explained the issue and presented me with two different options for repair. He was very friendly and completed the repair, helped me get my new key code and app setup and was on his way. Highly recommend Precision!

Amy Neale

I'm really happy with my new garage door and opener. The sales person (I forgot his name) was very helpful and low pressure when helping me select a new door and opener. Installation went very smoothly. Terrance and Jaime went out of their way to provide excellent service. They even made a short instructional video for me since I've recently had foot surgery and couldn't get outside!

Amy Neale

After returning from vacation to find the wall unit was not working on our garage. Called precision the next morning and within a few short hours Jeff G (tech) was at our door. Replaced the unit and we were all set. Could not have been more please. Great service.

Amy Neale

Returned from vacation only to find the wall unit was not working on our garage. Called precision the next morning and within a few short hours Jeff G (tech) was at our door. Replaced the unit and we were all set. Great service! Would highly recommend them.

Nancy Diem

Great service was made when I had the meeting to get my estimate with Mike Jolly and the installation by Jon Lyon. They both very polite and arrived on time. Highly recommend this company and service Techs!

David Miller

Very professional and polite and work was 5 stars ty

Timothy Coward

The guy came out. My door was jammed up by one of my guest during the 4th celebration and the cable came off track. It caused some wheels to jump..he was so focused on selling me a door that he didn't want to repair mine. The other company was called and came an hour later and had my door up and running in 30 mins. Now days people don't have $3K to shell out right away but when I am ready I will call the company that was able to fix my door instead of the big company that was trying to only sell me one

Jacob Frisco

They did a good job and it was a fair exchange of goods and services. I would call them again for my next door install!

David Sexton

Precision Door was able to come out same day (on a Sunday) and repair my door after it had stopped closing. Pat was friendly, professional, and was able to resolve the issue in under an hour.

Karen Steffler

Friendly and professional. Quick service call.

Rory Jaynes

Outstanding service and above expectations. Eric was clear, efficient, and professional. He explained everything to us and did a great job. Wouldnt use anyone else for door service/repair/replace.

Jeremy Langford

Stephen Freitas Jr was extremely patient and helpful Im glad I called precision.

Daniel Lehane

Brad, did a great job of explaining the problem with my garage door and how the necessary repairs would prevent future damage.

Michael Poole

Precision Doors has always been a great business in regard's to garage doors. They have repaired a 2 car garage and a 1 car garage door of mine. They also have replaced a 2 car garage door of mines completely.

Kelly Giromini

Last year they replaced our cracked door. This year, Steve Wells installed a new opener and springs. As always their technicians and work are professional, detailed, and so fast. We will always use them.

Kevin Viguilla

A little more than what I expected to pay but our technician Eric took care of us. Showed us what to do to keep up the maintenance on the parts he replaced.

Ian Mcguire

Brad was an absolute pleasure and really listened to all of my questions and concerns. Highly recommended!

Patty Russo

Had Precision Garage Door out to replace the springs on our garage door today and they sent Steve Wells. He was excellent and was here when he said he would be. Steve did excellent work for us and we would definitely use them again!