Garage Door Repair in Western Wayne, MI - Page 13

Herbert Willis

From the start of the process to the end Precision Garage Door was excellent!! Professional, Courteous, and Knowledgeable. My tech was Mike Jolly and from the very first encounter with Him, I could tell that I made the right choice. He explained the process frome begining to end and followed through exactly as promised. Mike is a great asset to a great company! Keep up the good work guys!! Thank you

Ronald Peck

Eric was a great tech. He was quick efficient and personable. Fixed my garage door told me how to keep it working smoothly and tricks to maintain my door. Will definitely call and use them again. Hopefully i get him if i ever need anything.done!!

Noah Zipser

Brad was excellent and very friendly with great communication. Got the job done fast once my parts under warranty arrived.

Lenard Diefenbach

They showed up on time an did a great job.

Karen Herzog

Their technician, Josh Crudup, was very throu and made sure everything was just right. I highly recommend this company for all your garage door needs.

Lorraine Berlin

Josh C. was professional, respectful and explained what he was doing. Would highly recommend.

Andrea Busch

They are better than expected. I made the call for planning purposes, but they were so prompt that form initial call to completed job took about 3 hours. I thought I wanted an opener to assist me with the struggle of lifting the door, but I just needed the rollers and spring rebuild and now my door works better than when it was new. Great experience! The technician is Pat Stevens and he was great. Respectful, clear about my options and very fast. He offered maintenance advice and where to get my warranty. He asked if I was happy with the results and if there was anything else I wanted.

Jeff Gamble

Anthony DeJesus installed our new garage door. He arrived on time, did an excellent job, and answered all our questions.

Alfredo Magat

I called Precision garage door of southeast Michigan because the spring of the garage door broke .That was Saturday though they can do it on the weekend I made the appointment on Monday morning . The technician came on time inspected the. door then explain to me what is to be done and the cost . I agreed. and he finished it in no time ..He showed me how the door worked . I cant believe it worked like brand new .For sure I will recommend Precision Garage Door of Southeast Michigan to my relatives and friends .

James Durst

Our 18 year old Craftsman garage door opener started having unpredictable errors indicating circuit board failure. We needed to insure completely reliable service and contacted Precision Garage Door and they sent technician Eric Hathaway the very next day. We also asked him to recommend what would be needed to keep the 30 year old door itself working properly. He spent time inspecting the door and developed several plans for us. Within 2 hours Eric had replaced the opener with a great Liftmaster and refurbished the door's hardware (new torsion springs & wires, rollers, tracks & more). The performance improvement was phenomenal - it was exceptionally quiet and smooth after work was complete. Eric was able to find a viable replacement for the weather stripping as well. He's got the expertise and communication skills to enable the customer to choose wisely and the technical ability to complete work efficiently. It was one of best repair experiences we've had. Thank you for solving the problems!

Sara Gould

Mike Jolly is great! Got my door ordered and can't wait to get it installed. Superb service and quality. This is our second time using Precision Garage Door

Tammy Albright-Sieler

Patrick was very professional and answered all our questions. The garage doors repaired and opener replaced in a timely manner. Very happy with the service provided.

Jerry Danosky

My garage door spring on a Saturday morning as it was closing and something jammed not allowing me to open it manually. I called Precision Door Service and Brian arrived in less than 2 hours. Although he was also unable to open by himself, he asked if he could come back Sunday morning with another employee. Brian and Patrick arrived on-time Sunday, were able to get the door open, and had it repaired in a relatively short period. Great Service! Brian and Patrick were very professional and courteous. Outstanding!

Jim Henry

Mike Jolly was great, very helpful and knowledgeable. Installed new belt drive opener, new stainless steel cables replacing 20yr old unit. Was fast and friendly highly recommend

Michael Brennan

Steve did exactly as he described.

Rod Buland

The door stopped working and I expected to wait until sometime next week to get someone here. I was surprised to learn someone would be out in 2 hours. Steve quickly diagnosed the problem, fixed it, and I was able to put the car back into the garage that same afternoon. Good work, Steve and Precision Door! Thank you!

Joshua Brockwell

Brian was a consummate professional. Took care of my problems efficiently and communicated great. Highly recommend.

Eric Rogers

Anthony DeJesus did a fantastic job. Called to ask off an early arrival was ok and did a great installation. Very knowledgeable and courteous.

Tammy Brown

Great customer service, very professional and fixed the problem timely.

David Mckiddie

Cesar did a fantastic job replacing our door & opener. He was prompt, efficient, communicated well, & cleaned up when was finished. Highly recommended.

Tim Brock

First thing this morning my expensive, just out of warranty, garage opener dismantled itself and I couldn't fully open or close my garage door. I called the original installer; he is on vacation for 2 weeks. I checked Google reviews and decided to call Precision garage Door. I was greeted by a polite and helpful staff member on the phone, and quickly had a same day appointment! The technician called a few minutes later, introduced himself as Josh Crudup, and gave me a soon arrival time. Josh arrived promptly, was friendly and professional, did a detailed assessment of my situation, and explained what his approach to diagnosis and repair would be. What seemed like a simple repair quickly turned into an all-day repair. The original installer took a lot of 'shortcuts' to my install. Josh was very professional, NEVER criticized the work of the original installer, but professionally explained what a better option would have been. He showed me the damage, explained what caused the failure, and explained the repair options. My 3 year old install needed a lot of repair... several components had excessive wear. And then we found that the door opener itself had self-destructed.. the internal gears had snapped. Josh ordered a new unit, upgraded door hardware, replaced damaged bearings, corrected misaligned brackets, etc. At 7:30 PM Josh shook my hand, told me if I had ANY problems, questions, or concerns to contact him and he would take care of it. A thoroughly pleasant, professional, friendly, and skilled young man. An excellent ambassador for his company. He treated me respectfully, and carefully cleaned up all debris when he was done. If I were hiring for my business, Josh is exactly the employee I would be looking to recruit.

Maryann Falkiewicz

Terrance installed a new garage door for me.He was very professional and explained everything to me. I would highly recommend precision garage door company and Terrance!

Greg Gazdecki

Eric was very nice , and did a great job, had door springs replaced

Hughes Turner

Precision Garage Doors service is extraordinary. Courteous, professional and technically proficient. Steve was our service technician and he was prompt, he did not waste any time in identifying the problems and addressing them to fix them. Two thumbs up for this vendor!!!

Dan Mcdonald

Very nice,explained everything he was going to do, and told me some good tips on spraying rollers Eric was very polite and professional Thanks again

Tim Comben

Anthony DeJesus installed my new door and went over how to properly maintain the door after the install. He was very professional, and did excellent work. Thank you!

Daniel Turkovich

My garage door spring broke on a Sunday, I called Precision Garage Door and they had someone out at 7am Monday morning. Patrick Stevens was great, showed up right on time, diagnosed the issues and gave me a fair estimate. Work was completed quickly, and he even swept up the garage and cleaned up the cobwebs around the door! Highly recommend!