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Read what people are saying
about Precision Garage Door in:

Western Wayne County, MI

Precision Garage Door of Southeast Michigan
has received 410 reviews, averaging 4.95 Stars:
1 2 3 4 5
Review:

Great customer service, from the initial phone call to the tech. Highly recommend

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Had a broken spring on a Sunday, door was repaired within 3 hours. Brad, the tech couldn't have been nicer or explain things better.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

My garage door broke last night and the first thing I thought about was that commercial that sticks in your head "garage doors done right", so I knew who I was calling today. Jessy came out and did an excellent job explaining what had to be done and what needed to be done so that I did not have any further issues. And yes, his work was impeccable. I am very satisfied and will definitely be telling people about this company. It's always great when a company does what it says and quickly. Thank you Jessy and Precision. You have earned another loyal customer.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Everything went so smoothly! It was very easy to set an appointment that was convenient for me. The technician,Pat, called before he arrived and was on time. He gave me options for my garage door opener and the installation went smoothly. He made sure everything was programmed before he left. Great job!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Precision Garage Door of Plymouth was awesome. Brad Rambo came out to my house next day after i called and he got my garage door opener working again after power outage messed it up. He showed me some things i need to keep check of. Very professional. Really appreciated his help.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Eric from Precision Garage Door was very prompt with his arrival, knowledgeable about the products and procedures and worked very quickly to get the job done. Great service. Definitely recommend

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

This was the second time I had Precision out to repair my garage door. First time I had them install quite rollers. This time was for a broken spring. Josh called and said he was on his way, he was awesome, quick and efficient. Took time to do a good inspection and let me know if I needed anything else. He was very personable and friendly. I wish I would have purchased my door originally from precision. They have been awesome.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Very pleased. Promt service. Answered questions and showed me where to lubricate as he did the door. Checked to make sure my camera were properly working. Will recommend your company to anyone who needs service. Thank you again for prompt service. Olivia Jones.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Caesar was my technician he called 15 minutes before arrival to let me know he showed up right on time very very polite very professional a pleasure to work with. This young man deserves a raise!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Patrick Stevens came out and quickly assessed my problem and gave me options for both Mily doors. He didn't try to upsell, he educated me on what was wrong and gave me options on how best to solve the problems. He gave me a great price for the work and performed the repair quickly and efficiently. I would recommend Patrick and Precision Garage Door to my friends and neighbors because of his great work.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Our garage door is Fixed!! Patrick S took good care of us. He was right on time and explained everything hed need to do to fix the problem. He was easy to understand. Hes totally professional , polite and very kind. I highly recommend him! Hell take good care of your needs.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Called for repair service and technician Patrick was here within 2 hours!! He explained issue and was able to repair on the spot. Excellent service and response time.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

Review:

Seems like a great company Stephen came early got the job done very well knowable thanks again will definitely be using you again

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Our technician, Dalton, notified us of his projected arrival time. He did a full inspection of our 12 yr. old garage door and opener mechanism, diagnosed the specific problem, and what was needed to fix it. He provided some additional maintenance recommendations for consideration to head off any potential future problems with the door and opener. There was no pressure to select any particular solution. He fully explained what was involved with each option & the costs. We chose to fix the immediate problem today but will have Precision back in a few weeks to do the additional preventative maintenance. Very pleased with the experience.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

One of our garage door springs broke, so I looked for a local garage door repair company that had a user friendly website to view their services & possibly schedule the repair. With Precision, not only was I able to schedule it online, but it showed the appointments available to choose from, including one in less than an hour out. Once Patrick S. was finished at his prior appointment, he called to confirm what the issue was & let me know when to expect him. He arrived promptly & told me that he would inspect the whole door to determine if the spring broke due to another issue, rather than old age. Upon review, he said that I could save some money in the long run by replacing our old door system, but that he could make ours safe to run again. This was not a hard sale, just informative & helpful, as we do plan to replace it in the next year or so. Once approved, he handily replaced the worn cables & both springs, because if this one just broke, the other is not far behind. After the repairs, Patrick made sure to calibrate my opener & test the door, which worked better & quieter than it did before. We truly appreciate the quick, professional, & respectful service provided by Patrick & Precision!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Steve Wells was knowledgeable and professional. He replaced all the hardware on my existing garage door, answered all of my questions and made sure my garage door was in working order. He worked in a timely fashion and finished well before I thought the job would be finished.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Steve Franklin was professional, courteous, and knowledgeable. Very conscientious to detail.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

Review:

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A Response from: Owner

Thank you for the great rating! We appreciate your business!

Service Provided:
General Service

Review:

Garage door opener failed on a Monday night and 24 hours later, we had a replacement installed and working like a champ. Patrick S. was our technician and he was on time, professional and courteous. Couldn't have asked for a better experience!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Appreciate the service Steve was professional and knowledgeable

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

From the service appointment to the installation, the team from Precision Garage Door was excellent. They explained everything thoroughly and answered all of my questions. They provided high quality products and installation. The whole process was only 1 week, which was a plus since our garage door wouldn't close. Highly recommend!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Eric Hathaway was a very friendly and knowledgeable tech who exceeded expectations regarding fixing my broken garage door. Came out the same day I called and even arrived 30 mins early.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 02/01/2024
New Doors
Westland, MI
Review:

I had a wonderful experience with the Precision Garage Door sales technicians (Steve Wells and Eric Hathaway) that came out to look at my garage door. They were very helpful, knowledgeable and explained everything to me. I was very happy with them. Looking forward to my new garage door when they install it next week. Update: Got the new Garage Door installed and door opener and love it. The installer Eric M did a great job. Was very knowledgeable and pleasant to deal with. We love our new garage door.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

1 2 3 4 5
Date: 01/31/2024
New Doors
Livonia, MI
Review:

Steve Franklin is an excellent technician! Very professional, efficient and knowledgeable. My new garage door installation was flawless and the cleanup was great. I would highly recommend Steve, his assistant and Precision Garage door

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Review:

The service was excellent!!! Very knowledgeable and fast.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Work and Service were excellent. Installers were very knowledge and explained everything I needed to know about the care and maintenance of the door. Both appointments were performed professionally and each employee did an excellent job. Door looks wonderful and works even better

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 01/29/2024
New Doors
Livonia, MI
Review:

Steve Franklin & his partner did a good job, and were very polite, installing a new Garage door. Thanks.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Review:

Timely in an emergent situation on a Saturday. Tim was great and was thorough and detailed with realtime quotes and a resolution to my broken door.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Mike was very professional, knowledgeable and friendly.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

If you want a professional to come to your home and conduct themselves as such, then youd be hard pressed to do better than Stephen Freitas and Precision Garage Door. That said, after reflecting on what I paid vs the cost of the opener and garage door parts, I cant justify the difference. The technician worked hard and did a first class job. If I had it to do over, I would have shopped around to compare costs.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

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Oakland County (248) 532-0444
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Detroit Metro (Wayne County) Area (810) 214-0857
Ann Arbor Area (734) 219-3368
Western Wayne County (313) 217-2849
Livingston County (517) 225-3608
Flint & Blue Water Area (810) 214-0722
Monroe County (734) 219-3374
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office: (734) 219-3380
12811 Premier Center Ct
Plymouth, MI 48170
Precision Garage Door of Southeast Michigan (Ann Arbor)
Office: (734) 219-3391
3300 Washtenaw Ave
Ste 295

Ann Arbor, MI 5174
Precision Garage Door of Southeast Michigan (Grosse Pointe)
Office: (313) 355-0998
20233 Mack Ave
Gross Pointe Woods, MI 48236