Garage Door Repair in Western Wayne, MI - Page 7

Charles Phipps

My spring broke on a Friday night. I called Saturday morning and got an appointment within 2 hours for the same day. BRAD RAMBO was my technician and was GREAT!! Brad called me to say he was on the way and arrived on time. He checked out the whole door assembly, parts and pieces. Everything he found was fully explained to me. There were a few parts that also needed to be replaced as well. Brad was very efficient in gathering the new parts and installing them. Brad made the repairs look easy. After Brad was done the door worked just like new with a warranty on the new parts.

Scott Paik

Brian replaced the torsion spring on my garage door as well as other moving parts that were adding resistance to the mechanism. He also gave me maintenance tips to to make sure it lasts longer. I am happy with the quality of work. Service was very prompt as well. I will use them again for maintenance.

Elena Samborski

I didn't receive/ see the quote for maintenance check and parts/labor, but somewhat aware of the cost. Not able to put a new weather strip on the bottom of the door, didn't grease/lube rollers because they had plastic parts and didn't do the other things because "they were fine". Replaced 2 hinges to metal ones because plastic ones were cracked but unable to effectively replace plastic hindges. Technician was nice and answered my questions and my door is very old, however. New doors are way too expensive and looking to further the life of the one I have on my budget. They came out shortly after I made my on- line appt, which was Great! If I had to call again for service I might try another company to see if I get the same answers. The door still clunks down and makes noise but a little quieter with new hinges. I do have piece of mind of knowing what's wrong with it going into winter, especially since I park in the garage. I guess I was expecting more and didn't get it and not 100% confident in explanation as to why . Just that I might get another year or so out of the door I currently have...before needing to replace.

Jeremy Rudd

Great, quality work. Quick response, I called to schedule a repair at noon and the technician arrived by 2:00.

Steven King

Mike was awesome from start to finish.He explained everything gave several options and did great job.Above and beyond.Made the appointment that day.

Kim Schutt

Great experience! Brad found the issue right away and also did some other work to improve the operation of my garage door. No hype just honest truth and no over sell! Greatly appreciated and highly recommend Precision over other companies in the area that I've had out in the past.

Todd Talford

Josh the Tech was awesome. He paid attention to detail and explained my options rather than trying to sell me something. I am very pleased with the service and the in depth tutorial that he provided at the end.

Michael Dworzanin

Joe C of Precision Door installed a Liftmaster garage door opener with the My Q technology today. Joe was great! He was friendly, helpful, and very patient. He explained all of the initial programming steps. Joe answered all my questions. I was very impressed with Joe and his attention to detail.

Cindi Vallade

We called and scheduled an appointment because our garage door wouldn't close. Cameron Sims came out to look at the situation. He was very knowledgeable and friendly and professional. He explained everything, fixed our door and installed a much needed pin pad opener. He went above and beyond what we had asked for. Whenever the time comes for a repair or the installation of a new door, we will call Precision and will ask for Cameron Sims to come out to our home. Thank you, Cameron!! We appreciate you!! Cindi and Jerry

Heather Chen-Yost

Got a same day visit from Steve Wells for my garage door issues. It was super easy to schedule and Steve was both very professional in identifying key components that would improve our garage door. Took only an hour for the repairs!

Kevin Brennan

Pat Stevens came out on a very HOT Sunday to check our garage door opener which was on the Fritz. We opted for a new one that is sooo quiet!! He did a terrific job under very warm conditions. Thank You!!!!!

Michael Buatti

Joey was the best to work with. Very professional and courteous on the job.

Hafeeza Rashada

I couldn't be more happy with the service I received. Kind, courteous workers that went over and beyond to get the job done.

Johnny Vasquez

Thank you Brian Ciminelli for the Great Service and Friendly and PROFESSIONAL !! TOOK CARE OF MY GARAGE DOOR PROBLEM AND PREcision Door will be my Go to Guys !! Can't thank you Enough . Johnny.

Daniel Mehringer

Great experience with getting my garage door fixed. It was done quickly and turned out Great. The tech Brad explained things well and got done quicker than the estimated time. Great Job

Gary Wisniewski

Pat Stevens was my technician and he arrived just before 8:00am on Sunday morning as stated. He replaced both the cables, which were attached to the garage door, and finished it in about 30mins. He was very professional and very knowledgeable, and also provided info on how to maintain the door, so it would remain in good working condition over time. I used a different service provider once before to repair our garage door, and he had never mentioned any of these tips, so that was greatly appreciated. I would definitely recommend Precision Garage Door to others, and I will definitely use them again in the future, if needed.

Cathie Perez

Cameron was our installer and he did a great job! We're very happy with our new garage door opener

Chuck Lang

Patrick did an excellent job and took time to thoroughly explain everything.! You're our go to garage team !

Catherine Carrell

I am very happy with the service provided by Precision Garage Door. My Tech Pat Steven's explained my problem and solution in detail with pricing options from good, better and best. My door closes quietly and easily now. As a home owner I do recommend this company because of their quality of work and customer service.

Janeen Tylutki

Such a great experience! The technician Mike Jolly was exceptional! He kept us informed of his arrival and we were also sent a pic and bio of him , so we knew to expect. He explained everything to us and pointed out several areas of concern. He never made us feel pressured , instead we felt very comfortable with him and completely trusted him. Very nice gentleman, that was very knowledgeable in what he was doing.

Samuel Fitzsimmons

Thank you Patrick, for being on time and doing a great job with our garage door. We really appreciate your professionalism, timeliness and the quality of your work. We wouldn't hesitate to call you again

Michael Celentino

Excellent service . Pat and Cameron our repair technicians where great they arrived on time and completed the job ahead of their estimated time. Very satisfied customer

Steven Scherr

Tech, Steve Wells showed up promptly, explained clearly what was wrong and needed to be fixed. Repairs were made in a timely manner and the garage door works again. Steve was very friendly and was nice to work with.

James Sperr

Brian was the person I dealt with and let me tell you he was truly professional and gave me great customer service. He answered all my questions and gave me various options for different packages. Brian was very helpful and always had great intentions to give me various options to help me. I would highly recommend this company and Brian to anyone as he is very helpful and gave phenomenal customer service. He was very honest about everything and in my opinion had a lot of integrity. Thank you Brian for helping me.

Marsha Nash

Precision was the best! We had an odd size garage door that was old and needed replacing, they did a special order for us! Our tech, Steven that came out was very professional and courteous! After finishing he explained everything he did and showed me how to operate and properly maintain the new door and garage door opener, he hauled all the old door and parts away and cleaned everything! A+++ Precision!!!

Richard Kolenda

The spring on my garage door broke and also caused the bracket on the garage door to break off that connects to the chain. Because of that, they recommended the garage door be replaced and I did. I was happy with the overall response time and the work done. I did feel the price was very high. In hindsight I would have gotten additional opinions and estimates and may have gone in a different direction.

Larry Smith

Shout out to precision door for the prompt response to my garage door issue. Made the call and they were repairing my door less than two hours later. The tech, Pat Stevens , was personable as well as professional. He went above and beyond to make sure we were satisfied. We have used them in the past and would not hesitate to use in the future!!!

Mary Pacuraru

Do not call this company! The price quote they gave was outrageous for a spring repair, $1552 compared to $400 from another company. I regret calling them at all as they also charge for estimates ($50). Save yourself $$$ and call someone else.

David Merta

Brad Rambo has done an excellent job on fixing extensive repairs on my garage door system. He was very knowledgeable. He also was very good on explaining maitenance procedures.