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Read what people are saying
about Precision Garage Door

Precision Garage Door of Southeast Michigan
has received 1765 reviews, averaging 4.96 Stars:
1 2 3 4 5
1 2 3 4 5
Date: 06/12/2024
New Doors
Dearborn, MI
Review:

Rick came out today and was an exceptional representative from the company. He notified me in advance when he would be here, shook my hand when he introduced himself to me and proceeded to answer every single question that I had. By the time he left I felt pretty confident that Precision garage door would be able to take care of me!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

Review:

Eric was a professional. He did a great job

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 06/12/2024
New Doors
Novi, MI
Review:

Very professional and personable. Very knowledgeable. Explained everything very clearly. Very good at his job

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

Review:

Garage door repair was done correctly. But in doing it the technician knocked my $400 Bose speaker off tbe wall and broke it. Did not tell me, only saw what happened after I looked at the video from my security camera after turning my stereo on and it didn't work.

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Service Provided:
General Service

Review:

Made an appointment the night before online. The communication was excellent regarding time to show up and who was coming. Josh was professional, timely, and pleasant. And best part is he fixed our problem , explaining the cause and how to fix it!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 06/11/2024
General Service
Review:

Excellent service. Tech was very knowledgable and professional!!!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Installed new garage door Extremely thorough friendly and answered all of my questions Eric came back and readjusted the door He was excellent as have all people we have worked with from Pecision

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

I would highly recommend this company for all of your garage door needs. Our tech was prompt, professional and very knowledgeable!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Prompt and effective service.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 06/10/2024
General Service
Review:

Shawn D. was awesome to work with. He was very professional and knowledgeable. As a woman, I felt very comfortable working with him. If we have any other garage door issues of any kind, Precision is the first place I'm calling again.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Jeff Blehm arrived eatly within the 2 hr appoint window. He was professional, friendly and knowledgeable, and took time and care to explain the issues with our door. He helped get the door back on track, and took the time to explain all of our options. We are moving forward with the purchase of a new door, to be installed within the next week. Updated 6/15: Turns out when the crew showed up to install the door I found out I had been mis-led about actually needing a new door. The crew that came were very professional and apologetic and suggested that I call the owner regarding the issue but I chose to go ahead with the install since I was unable to use the garage without doing so. When I returned to see how it was going they told me they had called the boss and he was going to call me to discuss what happened. When they finished, they were surprised he had not called me yet. That was Thursday. It is now Saturday evening, and the owner has failed to contact me at all. Aside from discussing the original issue, I've been waiting to tell him the new door closes with banging, poping and clunky noises. -unsatisfied customer.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Eric and the crew were great! Smooth and efficient and very professional

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 06/08/2024
General Service
Review:

Excellent service and professionalism. Great to see businesses still work this way.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 06/07/2024
General Service
Review:

Stephen Freitas was great. He went the extra mile and I really appreciate that. Very iknowlegable and explained everything clearly.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 06/07/2024
General Service
Review:

We Somehow locked ourselves out of our garage and Stephen Freitas Jr did a great job at helping us get back in. Thank for being kind and helpful

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Steve Franklin was professional, efficient, and thorough. The doors look great!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

My technician , Anthony De Jesus , was very good. Competent , skillful and very friendly. 10 out of 10

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 06/06/2024
New Doors
Hamtramck, MI
Review:

Eric was very knowledgeable and gave us great tips on how to maintain the hardware of the door.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

1 2 3 4 5
Date: 06/06/2024
New Doors
Review:

Great communication,great service, we are happy.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Review:

Very thorough, friendly but polite. Knowledgeable.informed me about the issues . Have done options for foot replacement. This will be up to condo association. A pleasure to deal with this company and Dylan Smith-Gailey. Thank you!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Fixed the problem. Examined the door and spings. Explained options if the garage door opener was to fail in the future and if needed to be replaced, might want to replace the springs to better work with a new 3/4 Hp garage door opener. Said they don't carry 1/2 Hp openers any longer. Door works!!! Happy customer.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 06/05/2024
New Doors
Detroit, MI
Review:

Timothy Mason from Precision Garage Door provided excellent and efficient service at my home today. He was professional and did a great job explaining what he recommended regarding the repair of my springs.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

1 2 3 4 5
Date: 06/05/2024
New Doors
Livonia, MI
Review:

Mike was pleasant, knowledgeable, and arrived within expected timeframe. I needed an estimate for a new garage door. He was able to provide that and checked age of the opener to determine it's approximate remaining life. Weighing estimate against others before decision. But was a pleasant experience.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

1 2 3 4 5
Date: 06/04/2024
General Service
Review:

Jeff showed me how to lub the spring and and various mechanisms in the future. He installed a handle to allow me to lift the door manually. He provided training and instructions for me to help when electrical power is not available. Best of all my garage door can be opened and closed without noise. Yay!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

-

A Response from: Owner

Thank you for the great rating! We appreciate your business!

Service Provided:
New Doors

Review:

Polite, professional, competent

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Service Provided:
General Service

Review:

Best customer service have a Brat was really nice and funny. Keep us. laughing did a wonderful job.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

-

A Response from: Owner

Thank you for taking the time to leave Precision Garage Door of Southeast Michigan a great rating!

Service Provided:
General Service

Review:

An Excellent response by Precision and tech/Mark explanation of garage doors optional fixes explained well. Garage door back in service. Thanks Mark!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Josh was very pleasant and knowledgeable. He found the problem quickly and explained everything I needed to know about the garage door. He gave me tips on what to look for and keep the door in good shape.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

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Oakland County (248) 532-0444
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Precision Garage Door of Southeast Michigan
office: (734) 219-3380
12811 Premier Center Ct
Plymouth, MI 48170
Precision Garage Door of Southeast Michigan (Ann Arbor)
Office: (734) 219-3391
3300 Washtenaw Ave
Ste 295

Ann Arbor, MI 5174
Precision Garage Door of Southeast Michigan (Grosse Pointe)
Office: (313) 355-0998
20233 Mack Ave
Gross Pointe Woods, MI 48236