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about Precision Garage Door

Precision Garage Door of Southeast Michigan
has received 1777 reviews, averaging 4.96 Stars:
1 2 3 4 5
1 2 3 4 5
Date: 06/06/2024
New Doors
Review:

Great communication,great service, we are happy.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Review:

Very thorough, friendly but polite. Knowledgeable.informed me about the issues . Have done options for foot replacement. This will be up to condo association. A pleasure to deal with this company and Dylan Smith-Gailey. Thank you!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Fixed the problem. Examined the door and spings. Explained options if the garage door opener was to fail in the future and if needed to be replaced, might want to replace the springs to better work with a new 3/4 Hp garage door opener. Said they don't carry 1/2 Hp openers any longer. Door works!!! Happy customer.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 06/05/2024
New Doors
Detroit, MI
Review:

Timothy Mason from Precision Garage Door provided excellent and efficient service at my home today. He was professional and did a great job explaining what he recommended regarding the repair of my springs.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

1 2 3 4 5
Date: 06/05/2024
New Doors
Livonia, MI
Review:

Mike was pleasant, knowledgeable, and arrived within expected timeframe. I needed an estimate for a new garage door. He was able to provide that and checked age of the opener to determine it's approximate remaining life. Weighing estimate against others before decision. But was a pleasant experience.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

1 2 3 4 5
Date: 06/04/2024
General Service
Review:

Jeff showed me how to lub the spring and and various mechanisms in the future. He installed a handle to allow me to lift the door manually. He provided training and instructions for me to help when electrical power is not available. Best of all my garage door can be opened and closed without noise. Yay!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

-

A Response from: Owner

Thank you for the great rating! We appreciate your business!

Service Provided:
New Doors

Review:

Polite, professional, competent

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Service Provided:
General Service

Review:

Best customer service have a Brat was really nice and funny. Keep us. laughing did a wonderful job.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

-

A Response from: Owner

Thank you for taking the time to leave Precision Garage Door of Southeast Michigan a great rating!

Service Provided:
General Service

Review:

An Excellent response by Precision and tech/Mark explanation of garage doors optional fixes explained well. Garage door back in service. Thanks Mark!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Josh was very pleasant and knowledgeable. He found the problem quickly and explained everything I needed to know about the garage door. He gave me tips on what to look for and keep the door in good shape.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Dylan was fast, efficient and friendly. Called about a broken cable and they were here about 2 hours later. Replaced my cables, checked over the entire system and gave me a quote. Whole experience was great. Will definitely use again if I need to!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 06/02/2024
New Doors
Dearborn, MI
Review:

Precision Garage doors were quick to send Erik on a Sunday to fix our garage door. Erik identified the issue and was very polite, professional and explained the issue and cost before replacing the safety eye. Highly recommend and will definitely be using Precision again!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

Review:

-

A Response from: Owner

Thank you for taking the time to leave Precision Garage Door of Southeast Michigan a great rating!

Service Provided:
General Service

Review:

our technician Shawn Durecka was great to work with. he identified the problem, proposed a solution and resolved it quickly and efficiently. Good to know your staff is both knowledgeable and customer service friendly. thank you.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 05/31/2024
New Doors
Warren, MI
Review:

Cesar was great. He did a wonderful job. Jeff came out to assist him with a few things. I had originally requested Jeff only because I know him they both were fantastic. There was a little mistake done when we had a roofing and siding job done so theyre gonna come back out after the roofer comes out and fixes as siding job. They wanted to look perfect for me. I would recommend precision door for anybody.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

1 2 3 4 5
Date: 05/31/2024
General Service
Review:

Closed the garage door on a camping chair last night which screwed everything up. My neighbors came over to help me attempt a fix but alas we couldn't get it so they recommended precision. Called last night, they had a tech here this morning. Fixed her up quick for a good price and the tech Jordan was great! Highly recommend.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

I was very pleased with tech Jeff G. Very prompt and knowledgeable. I explained my issue which was I needed my garage door to open more to keep my antenna on my new truck from clipping the front of the door. He said not a problem. He also pointed out some potential issues I could have in the near future.one of the cables was starting to unravel the other side was a little better. He also explained that the bearings where showing wear. Bottom line I had him fix all issues . He quoted me a estimated cost which seemed reasonable to me. He completed all repairs in a short time. Again very pleased. I would definitely use Precision Garage Door in the future based on my experience with Jeff G.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Jordan did a great job explaining what was wrong and how to fix it.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

Review:

Stephen Freitas was extremely helpful and professional

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

I call Precision to replace my Keypad to my garage door. The service tech, Steve was outstanding during the entire process. He also replaced my light bulbs and fixed my remote on my car to open the garage. Best service call I ever had. Thank you, Steve and Precision.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 05/29/2024
New Doors
Review:

Very professional. Put in a brand new garage door for a reasonable price. Jon did a great job with the install. Will definitely use again in future.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

Review:

-

A Response from: Owner

Thank you for the great rating! We appreciate your business!

Service Provided:
General Service

Review:

Great knowledgeable worker

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Shawn came out to repair a broken spring and also pointed out some aging bearings and rollers and why the replacement parts they use were superior. I could tell just by looking at them they were built to last much longer than the cheap, installation grade that came with the original install they were replacing. Shawn was very informative, patient and answered questions and I didn't feel I was being upsold. While the repairs were not cheap, I feel like I got good value and am confident my almost 20 year old garage door will not need any additional service unless my wife or I back out of the garage before remembering to open the door!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Very Professional throughout the entire process. Garage Door was repaired quickly without any issues.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Stephen was on time, clearly presented options to solve our issue, and was both thorough and efficient in his work. He was also extremely professional and patient in dealing with a 4-year old and 2-year old in the audience eager to watch him work and ask questions. Would definitely use again.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Needed emergency service on Memorial Day. Dillon responded from an hour away and arrived in a timely manner. Very educated on the doors we have and the service that was needed immediately. Also, took time to educate me on the doors, lifts and mechanics. Exploring the possibility of new doors. Im sure Dillon will be helpful with any questions we may have.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Precision Gargage Door is the best. Within 24 hours of having a spring break on my garage door, they were at my house installing a new one. Josh did a fantastic job and left the place as clean as he found it. I highly recommend Precision Garage Door.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

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Oakland County (248) 532-0444
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Ann Arbor Area (734) 219-3368
Western Wayne County (313) 217-2849
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Monroe County (734) 219-3374
Precision Garage Door of Southeast Michigan
office: (734) 219-3380
12811 Premier Center Ct
Plymouth, MI 48170
Precision Garage Door of Southeast Michigan (Ann Arbor)
Office: (734) 219-3391
3300 Washtenaw Ave
Ste 295

Ann Arbor, MI 48104
Precision Garage Door of Southeast Michigan (Grosse Pointe)
Office: (313) 355-0998
20233 Mack Ave
Gross Pointe Woods, MI 48236