Garage Door Repair in Western Wayne, MI - Page 3

Karl Isern

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My problem happened after our electric power went off in our neighborhood and I needed to unlock the door lock to open the garage door to get our car out. After unlocking the cylinder lock on the door to release the latch that is connected to the motor cable, I could not fully re-install the key lock cylinder. I then called "Precision Door" to fix the problem. I appreciated the quick response when Josh Crudup arrived the next morning to hook up the emergency pull cable and install the lock cylinder with no problem. He then cycled (closed and opened the door) without any problem. It was great to see some one like Josh who knows what to do to fix our lock problem. With my reqest Josh also also sprayed the lubricant on all the door hinges. Thank you Josh Crudup for doing a good job. Karl Isern at 1229 Beechmont Str., Dearborn, MI. 48124.

Steve Plymouth

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our technician Brian Ciminelli was great. Gave us multiple suggestions and quotes for repair options. No high pressure to “sell up”. Even though we only had 1 door needing repair he inspected both. He arrived on time and was very professional. This company may not be the cheapest but sometimes you get what you pay for.

Joe Wolosonovich

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision exceeded my expectations. Technician Pat Stevens did a great job identifying the problems and providing options.

Meng Lian

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very generous company with sending professional and kind technicians in a timely manner!

Mark Huckestein & Bridget

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had an excellent experience with Precision Garage Door, thanks to Mike Jolly! He arrived about 10 minutes before our scheduled appointment time, which was greatly appreciated. From the moment he arrived, he was friendly, professional, and extremely knowledgeable. Mike took the time to explain everything to us, answered our questions, and made sure we understood what needed to be done. He estimated the repair would take about an hour and a half, but he completed the work well ahead of schedule without sacrificing quality. Not only did he do a fantastic job, but he was also great to talk to throughout the process. Our garage door now runs so smoothly it practically purrs! Thank you, Mike, and the entire Precision Garage Door team, for coming out and saving the day. We highly recommend your services!

Glenn Nenninger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Found your service online. Signed in for a repair job online late Sunday for a spring replacement on Monday afternoon -- quick scheduling. Mike called late morning Tuesday and said he could come earlier if I wanted. I did, so he arrived in the new time he quoted. Signage on the truck, shirt(?), card from Precision, so I was confident he was who he said he was. Got right to work. Described what he wanted to do -- inspect entire door to make sure everything -- not just the spring -- was in good condition. He then presented me with several options for things he found -- good better best -- and talked me through the details. Essentially, the spring was broke (obvious) and a few other things showed wear and tear. I elected one of the options and he got right to work taking measurements, pulling parts, all of which he had n the truck. He was here about an hour-ish. then he showed me everything he'd done that we'd agreed to. Springs, rollers, safe drums, lift wires. He was polite, gregarious, knowledgeable about the product and repair effort. I'd have him back for a job anytime. Very happy with the results.

Bill Bicknell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mike was great. Detailed everything that was going to be done. Door opens like brand new. Great customer service Mike!

George Mason

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service

Terry Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Highly recommend technician Josh Crudup! He demonstrated exceptional knowledge, and an unwavering commitment to safety. He diagnosed the problem quickly. A true professional who takes pride in their work.

Nicholas Phillips

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Was in need of new garage door remotes from an aged unit. Customer service was accommodating to my schedule to be home, and prompt in answering the phone! On the day of service Dan service person phoned in advanced of arriving and was able to track his exact arrival. Dan was friendly, professional, and patient in answering my questions. Dan was honest in his observations of an old tracking system to match the remotes but said he will investigate while performing maintenance. He was honest with his conclusion about the tracking system in that it worked and was able to make the new remotes work, not necessary to purchase a new unit at this time, but forward me cost for the future. He did not try to persuade me, or flat out tell me I needed a new unit today, etc... I have used Precision Garage Door Service in the past and will continue to call of them for serving my garage door needs!

Patricia Bagozzi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I will only say you have superior customer service. Called your company to ask for help with my key pad and the gaps with my garage door you installed 2 years ago. You scheduled a visit later the same day, The technician Mike Jolly arrived and we talked about what was wrong, I advised the key pad wasn’t working even though I put in fresh batteries, he went right to work and fixed the battery poles and it worked. I told him that I only use the keypad each day for my daily walks, he asked me if my car had keypads, ( I have an older car) so that was a no, he advised me that my Genie opener can be programmed. I was never advised of that when I purchased the door and opener 2 years ago so he said it could be hooked up on my cellphone with an app. Mike was just super, and of course I was pleased that he said it was no charge to me. CUSTOMER SERVICE IS TOP NOTCH. Thank you Precision Doors and Mike Jolly

Alan Engle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great job

John Krygier

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service was quick, easily scheduled and very professional. Brad Rambo was extremely knowledgable and thorough. It was a pleasant experience to have this company perform the repairs and service. Thank you Precision.

Richard Zarczynski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We received superior customer service when that time came. Great troubleshooting of issue at hand with a quick and accurate resolution.

Joe Gajewski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Door provides great service all the time and that company i can't say enough there like johnny on the spot!! The service technician Mike Jolly who came out was fantastic he went above and beyond his service, very professional, down to earth,always smiling, and explained everything .

David Tubek

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I set up an appointment for Wednesday 6/3/26 around 10:00am. I was notified by Mr. Dan Duvall that he was on his way, on time. We met, he was very friendly and professional. The lift to my shed door became disabled. Mr. Duvall listen to my comments, check the motorized unit and we both determined that a replacement would be best for my door. The unit was about 25 years old and replacement parts if possible would not be best for a long term operation. Mr. Duvall, gave me an estimate and I gave him the go ahead to replace the unit. He was fast, neat, clean up all the boxes and old unit. I ask a lot of questions, got good in dept answers, he was very curious and pleasant to talk to. He work very professional and when finish explain the new operation procedures. I would highly recommend Precision Door Service company and Mr. Dan Duvall for any garage door problems. A great company to call for repairs, and great service personnel like Dan Duvall to preform repairs as needed.

TM

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had a pleasant experience with Precision service. The technician was prompt, friendly and professional.

Mert E

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great communication from beginning to the end of the job, professional and clean work from Brian Ciminelli. A++

Dave Ervin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We are very happy with the work Charles performed on our garage door yesterday. He examined our door and opener thoroughly before giving us a choice of remedies, not pushing us in any one direction. Charles explained all the options letting us to decide how to proceed. We feel we made the best choice and can’t believe the difference his work made. The door opens and closes much smoothly and quieter now. Very happy with the work and highly recommend.

Sandra Ralston

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mike Jolly arrived promptly. Assessed situation and fixed door so that I could use it since it will take weeks for new door to arrive. He was very helpful in helping choose the door that would compliment my home.

Joseph Roose

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was comfortable with your employees being featured in the commercials. Mike Jolly was a super friendly person who explained in detail the problems with my door and examined the available options to remedy them.

Michael Bee

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

As always, Precision was on time and so completely professional! Totally explained everything, answered all my questions and solved my issue. This is one of the finest client service companies I have ever had the pleasure to deal with.

Mike Salsbery

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am very satisfied with Precision Garage Door Services. Brian, represented Precision well above expectations. He was very courteous, helpful and resourceful with all information to resolve my problem. He did a full inspection of the Door the door opener and all moving parts. He explained all the curent issues and any future issues that might come up. He replaced the Door Opener Key Pad, programed it and gave full instructions on how it works. This is the second time I have used Precision Garage Door Services and would recommend Precision for a New Garage Door and or Services needed.

Malik Murray

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brian was awesome! He was very helpful and detailed on explaining the work I needed done,and the options I have. Brian was very PROFESSIONAL I felt very comfortable having him compared to the quote I had a couple months ago, it’s like night and day. Thank you Brian and thanks Precision

Rosa Scaramucci

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Matthew investigated our situation with our opener remote, clearly explained the issue, and presented two options. We selected one and he effectively procedded to solve our problem. We were very happy with his politeness, promptness, and professionalism.

Beth Amann

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This was the second time we have used precision door. And from the experience on the phone scheduling the appointment through the technician solving our problem with the garage door opener, it was five stars all the way! I have no hesitation in recommending this company to everyone

Allen Wilson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brian was courteous and professional. Satisfactory is guaranteed going through precision doors company

Gary Dobrowolski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I’ve found trust in company and their techs

Evan Douglas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

No follow up from your company or quote requested on my 2 car garage door. Went with someone else they had it taken care of in a day Would not recommend your company to anyone

Thomas Godek

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was extremely Well Pleased with the repair work that was done by Alex Kliza ... very professional , and thoroughly went through what the problem was and what options I had to consider , and courteous . I would very well recommend Garage Door Precision Service . I also appreciated the many schedule options that was available on the website .