Read what people are saying
about Precision Garage Door in:
Western Wayne County, MI
Precision Garage Door of Detroithas received 460 reviews, averaging 4.94 Stars:
Westland, MI
Livonia, MI
Very happy with service experience. Arrived within a short while after the phone call to repair garage door mechanism. Brian, our technician, was polite and carefully explained all three options to fix our door. Repair was completed within 1 hour. Appreciated the information on the website. Also checked the BBB rating which is important to us.
- Kurt Walser
Romulus, MI
Excellent
- Ken Mellon
Plymouth, MI
Choose this service because of favorable results from previous work done in 2023. Brad did a professional job working on the current door but soon realized that a new door was in order. He provided many options to chose from.
- Mark Jarmol
Dearborn, MI
Excellent service by the technician. Firm responded immediately upon my emergency request.
- Thomas Henn
Livonia, MI
Mike Jolly was very professional and kind. He took the time to explain everything and very thorough. I really liked how I got text with his picture before he even came and called before coming as well. You never know what you are getting with just a google search but this worked out great. We will definitely use this service if needed in the future.
- Andrea Cirocco
Dearborn, MI
Brad Rambo was very professional and thorough after surveying our situation and also in explaining what he thought he would have to do to correct our problem. He began work and after completing the repairs in a timely manner he went over everything he did to complete the job. He also gave us a lot of confidence in mentioning all the good features our door has including the condition. We selected your company because we have used your services before for repairs and we were very pleased with the results. We would highly recommend your company to any and all friends or relatives who may need use of your services. Sincerely Nunzio Pipitone
- Nunzio Pipitone
Canton, MI
I am so Glad I chose Precision. They have an excellent Team. I enjoyed working with Brad. He is trustworthy, knowledgeable and provided excellent customer service. Brad took care of all my garage door issues. He evaluated the door, the henges, and rails. Brad knew exactly what to look for. He showed me the current condition of the door and explained what was needed to replace it. Brad offered several different options. I am extremely impressed with the service Brad provided. Precision is a trusted leader in garage specialty and offers quality service with top of the line products. You will be happy you called Precision, I certainly was. Thank you Brad!
- Cheryl Williams
Livonia, MI
I have dealt with Precision Garage Door Company for the last year and a half, and if I could give Nine Stars I would. Everyone, from office staff who take my calls, to the repairmen, surprise me with their thoughtfulness, quick response to address repair issues, knowledge, thoroughness, and strong desire to go above and beyond the call of duty. A general manager actually came out hours before the repair man, Jason, was available just to open my garage door so I could get my car out to leave for a scheduled doctor's appointment. How's that for service! Now, the cost of my last repair was higher than expected, however, I truly believe it was because EVERYTHING has gone up 300% in the last few years. I don't feel I was overcharged or taken advantage of
- Cynthia Ryan
Northville, MI
Thank you for your excellent service. Your technician, Josh, is always courteous and very businesslike and friendly. He did an excellent job taking care of my garage door this morning and replacing the remotes that were not functioning. 5 Star!
- Mary Miller
Canton, MI
I was extremely satisfied with the entire process from getting an inspection to the installation of the new garage door. The technician who came to assess and plan the replacement door was Brad Rambo. The approximate time given to get the replacement door ready was 4-6 weeks. After 4 weeks a date was given to install the door. For installation, Joshua was the team leader. He showed 15 minutes earlier and within two hours the new garage door was installed.
- Khalid Khan
Dearborn, MI
This is the second time I used Precision. I called back since I was satisfied with the service they provided in 2021. Phone operator was very helpful. She was able to schedule me in just a few hours on a Sunday. Eric, the technician, was very efficient and knowledgeable... extremely nice too. He helped make an unpleasant inability to get out of garage, bearable!
- Ray
Livonia, MI
Service was very quick and the person that came out was very nice and very professional. The chain on my garage door opener had come off and it turns out it was because the gears inside the opener were shot. The opener is probably 15 years old, so I was not surprised. What did surprise me was the quote to replace it. I was quoted 1490 dollars to install a standard residential garage door opener. That same "top of the line" opener I could purchase for 300-400 dollars, so 2 hours of labor to install they wanted over 1000 dollars! Highway robbery and just an attempt to get a sale hoping people don't have any clue what things cost. I went and purchased a new Chamberlain garage door opener for 209 dollars and installed it. If you need a simple repair they are probably great, the person I had come out seemed knowledgeable and polite, but their prices are ridiculous.
- Eric Gale
Livonia, MI
Quick response
- Don Bross
Trenton, MI
I dealt with Mike Jolly, I would highly recommend him. He was very professional and knowledgeable. Pleasant to work with.
- Shannon Grover
Livonia, MI
Precision had a technician at my house 45 minutes after I called. Tech did a great job. Door is working great.
- Jeanne Terski
Westland, MI
- Andrew Tepfenhart
Thank you for your feedback. While the repair may have seemed simple, the estimate included recommended safety repairs due to worn bearings and a damaged cable. Our office will be reaching out regarding this issue.
Livonia, MI
Thank you for the fast repair! Our service tech (Brian C) provided same day service by fixing our broken spring and garage door opener. Very pleased!
- Jim Clark
Dearborn Heights, MI
Not 5 stars 100 Very professional Very efficient Chad gets 200% he is a keeper I always use your company wouldn't change
- Judy Demeter
Redford, MI
Age & extreme cold caused my garage door to split. A friend recommended Pecision Door. Right from the start they were a pleasure to deal with. Brad Rambo was personable, and more importantly, knows his business. He worked with me & found me a deal. The installers were early and were done in 2 hrs. Thanks Eric and partner (sorry, didn't catch your name). A cable release was odered and available for install, but a broken drill bit prevented installation that day. No problem. Tony came out 2 weeks later and quickly did the install. What stuck with me most was how happy and friendly they all were in a very surley world. Refreshing. I will recommend Precision Door enthusiastically.
- Kathleen O'Connell
Plymouth, MI
We called Precision in desperation when we couldnt even open the garage to take kids to school because the springs of the door had broken. They were able to send someone out within two hours of my call and Jason finished the job in two hours too. I probably wouldve given them 4.5 or 5 stars but the after the appointment we finally had a chance to look at other places and others may have been only a couple hundred dollars less. But we didnt have much choice on a weekday.
- Sibi Mathew
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Westland, MI
Lost power to my garage and didnt realize it. Checked breaker box, all good. Three remotes and none would work. Couldnt find the key to override automatic door and gain access to garage. First, I called two different locksmiths, neither of which could tell me if they could remove the lock and install a new one. Then I called Precision. Technician Erik showed up promptly at the beginning of my estimated service time slot (on a Sunday morning) and quickly got the problem resolved. He tested the door to make sure everything was adjusted and working properly. Eric was polite, knowledgeable and very helpful. I would definitely recommend this company based on my experience with Eric.
- Judy Wolf
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Northville, MI
Joey C was our Precision representative. Asked for service on a door that wouldnt close all the way. Joey solved the problem but gave us the bad news that the door was deteriorating. Provided an estimate for a new door. All without charge on a Sunday. Great service!!
- John Pollock
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Livonia, MI
Steve did an awesome job replacing my garage motor. It blew out from a surge and I was able to call and and get it replace the next day. Not only did the motor get replaced but so did the rollers. They were replace with bearing rollers and the garage is super quiet now. Would recommend Precision Garage Door of Southeast Michigan!
- David Sun
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Southgate, MI
Amazing experience from start to finish. Josh C. was our sales person and was so friendly and knowledgeable. We were very impressed by his customer service skills. Josh A. did our installation and could not have been any nicer or more professional. Product turned out beautiful and living in a condo complex, I was so impressed with the color of the garage door especially because we were required to match all the others and it was perfect!! Thanks for a great experience.
- Stacey Vargas
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Northville, MI
Excellent customer service
- Kumbi Salim
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Livonia, MI
Both Josh who came for the consultation and the installer (cant remember his name) were great. They were both knowledgeable and very courteous. I am very pleased.
- Shirley Boore
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Livonia, MI
Josh Crudup was great. Very friendly and personable and most importantly, installed a new garage door opener that works!
- Jackie Deconinck
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Northville, MI
- Gary Pardo
Thank you for taking the time to leave Precision Garage Door of Southeast Michigan a great rating!
Westland, MI
Excellent service. Garage door wasn't functioning properly by remote control. Technician Mike Jolly came resolved the issue, pointed out maintenance issues that needed to be resolved, explained them clearly and answered all my questions. I agreed to get all the issues taken care of to avoid any future problems. Mike was friendly, courteous, and is an expert in his profession. The service price was reasonable and work guaranteed. I recommend Precision to everyone that needs garage service.
- Frank Jordan
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Eric arrived shortly after the notification he was on the way. I had been having problems with new remote openers and door adjustments. He resolved all issues with them and also installed a locking emergency door release I requested. He also reprogrammed the door side opening pushbutton digital code which had been out of operation. Eric provided some general explanation for all the programming needed. Efficient, quick and helpful. This was a very good experience for me.
- Robert Taylor