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Read what people are saying
about Precision Garage Door in:

Western Wayne County, MI

Precision Garage Door of Detroit
has received 460 reviews, averaging 4.94 Stars:
1 2 3 4 5
Review:

Such a great experience! The technician Mike Jolly was exceptional! He kept us informed of his arrival and we were also sent a pic and bio of him , so we knew to expect. He explained everything to us and pointed out several areas of concern. He never made us feel pressured , instead we felt very comfortable with him and completely trusted him. Very nice gentleman, that was very knowledgeable in what he was doing.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Thank you Patrick, for being on time and doing a great job with our garage door. We really appreciate your professionalism, timeliness and the quality of your work. We wouldn't hesitate to call you again

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Excellent service . Pat and Cameron our repair technicians where great they arrived on time and completed the job ahead of their estimated time. Very satisfied customer

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Tech, Steve Wells showed up promptly, explained clearly what was wrong and needed to be fixed. Repairs were made in a timely manner and the garage door works again. Steve was very friendly and was nice to work with.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Brian was the person I dealt with and let me tell you he was truly professional and gave me great customer service. He answered all my questions and gave me various options for different packages. Brian was very helpful and always had great intentions to give me various options to help me. I would highly recommend this company and Brian to anyone as he is very helpful and gave phenomenal customer service. He was very honest about everything and in my opinion had a lot of integrity. Thank you Brian for helping me.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Precision was the best! We had an odd size garage door that was old and needed replacing, they did a special order for us! Our tech, Steven that came out was very professional and courteous! After finishing he explained everything he did and showed me how to operate and properly maintain the new door and garage door opener, he hauled all the old door and parts away and cleaned everything! A+++ Precision!!!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

1 2 3 4 5
Date: 06/20/2025
New Doors
Plymouth, MI
Review:

The spring on my garage door broke and also caused the bracket on the garage door to break off that connects to the chain. Because of that, they recommended the garage door be replaced and I did. I was happy with the overall response time and the work done. I did feel the price was very high. In hindsight I would have gotten additional opinions and estimates and may have gone in a different direction.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

1 2 3 4 5
Date: 06/16/2025
New Doors
Westland, MI
Review:

Shout out to precision door for the prompt response to my garage door issue. Made the call and they were repairing my door less than two hours later. The tech, Pat Stevens , was personable as well as professional. He went above and beyond to make sure we were satisfied. We have used them in the past and would not hesitate to use in the future!!!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

Review:

Do not call this company! The price quote they gave was outrageous for a spring repair, $1552 compared to $400 from another company. I regret calling them at all as they also charge for estimates ($50). Save yourself $$$ and call someone else.

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A Response from: Brandon Falone, President

We appreciate your feedback, Mary. We're sorry to hear about your experience and understand your frustration regarding pricing. Our goal is to provide quality service and transparency, and were continuously working to improve. Thank you for bringing this to our attention.

Service Provided:
General Service

Review:

Brad Rambo has done an excellent job on fixing extensive repairs on my garage door system. He was very knowledgeable. He also was very good on explaining maitenance procedures.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Brad was awesome. He went above and beyond fixing my garage door. Super nice and friendly.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

They were super helpful. Our technician was very nice. Got the job done in no time and gave us good and useful advice. Would def recommend

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

After a water leak fried my existing opener, I was able to get an appointment with Precision Garage Door Service first thing the next morning (didnt attempt to schedule the appointment until the evening before)! Steve Wells, technician, confirmed my suspicions and did an excellent job of explaining what occurred, and presenting me with my options. He handled everything on the spot and set up all of the accessory equipment! Very happy with the service and the product!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Brad Rambo from, Precision Garage Door , did a great job diagnosing the problem with my garage door and fix it quickly.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

our technician (Pat Stevens) Arrived on time, and was very courteous. he diagnosed the problem within 10 minutes, and gave me a couple of different options. The fee was very reasonable, and my garage door works like new again. What a relief to deal with A company with pleasant people. Thanks precision door!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

I accidentally knocked my garage door out of the track on one side. We were having a garage sale the next day, so Precision sent Joey C. out that very afternoon. He was so nice, very calming, since I was freaked out! He fixed the door quickly and for a reasonable price too!! I would definitely use this company again!!!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Mike Brose was great to work with! Very knowledgeable about the products, installation, and everything involved in the process from start finish!!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Review:

Eric from Precision came out on time and did identify the problem quickly. I had a damaged censor. In our conversation I shared with him the financial burdens that have been overwhelming being below poverty. He told me he had the parts to fix it, but I did too having bought this last yr and using my old censors. He kind of led me to believe he would rewire it, but he took my sensors and swapped them out not using the wire I gave him. It took maybe 2 minutes and it cost my $100.00. I would have been happy with 50. But I do feel like he took advantage, he also never gave me a receipt which the company later emailed me with a fake scribble for my alleged signature. Not the best bargain in price. But Eric was professional, I wish he would have been more clear on just how easy of a fix it was. So over all, I'm glad that the door now works, but do feel the price was high for a simple 2 minute swap out. Peace out

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A Response from: Brandon Falone, President

Greg, we appreciate your feedback and are glad the door is working now. We're sorry to hear about your experience with the pricing and communication. Your concerns are important to us, and we'll use this to improve our service in the future. Thank you for sharing your thoughts.

Service Provided:
General Service

1 2 3 4 5
Date: 05/07/2025
New Doors
Wyandotte, MI
Review:

Excellent service. Called on a Friday afternoon and rep was out on Saturday morning. Terrance Smith came out to handle repair on Tuesday morning. He was extremely helpful and efficient.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Review:

-

A Response from: Brandon Falone, President

Thank you for taking the time to leave Precision Garage Door of Southeast Michigan a great rating!

Service Provided:
General Service

Review:

Technician Brian was prompt, detailed and had us sorted and up and running again in a couple of hours. Pleased with his work.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Steve did a great job replacing my garage door spring. Quick and professional service and was very friendly.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Had my garage door springs break in the morning. By the afternoon it was fixed, better than new. Patrick Stevens was awesome to work with. Very professional and honest. Will def recommend him and Precision in the future

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Joey fixed 4 issues for me today. He listened well, asked good questions, and diagnosed the problems quickly and efficiently. He was friendly, explained everything well and offered his recommendations on each of the four issues. The price was reasonable! I definitely recommend Precision Door of SW and Mid Michigan He showed up on time, called to let me know he was 20 minutes away. Awesome Repair person and Great Guy.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Joseph Celski did a great job today with fixing a new garage motor and other repairs with the door.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Great service....very knowledgeable technician

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

I really appreciated the prompt serviceI called at 2pm and Mike arrived at 3pm. He reviewed everything carefully, fully explained my options and completed the work efficiently and professionally. It was more than I had hoped to spend, but Mike explained the pros and cons, and I felt comfortable with him completing the necessary work. I appreciate the warranties and quality of parts and service. Thanks Mike Jolly!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

My garage door was installed by a very competent installer (Joshua Abt) who did an amazing job. The door itself is very nice. The only thing I didn't appreciate was the salesman who I felt, worked me like a used car salesman. Also it took 7 weeks to get my garage door installed. But it was worth the wait. That's why I gave it 4 stars.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Quick, same day service with same day repair. Gave several options/price points for repair.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

-

A Response from: Brandon Falone, President

Thank you for the great rating! We appreciate your business!

Service Provided:
General Service

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Oakland County (248) 532-0444
Macomb County (586) 207-7537
Detroit Metro (Wayne County) (810) 214-0857
Ann Arbor Area (734) 219-3368
Western Wayne County (313) 217-2849
Livingston County (517) 225-3608
Flint & Blue Water (810) 214-0722
Monroe County (734) 219-3374
Precision Garage Door of Southeast Michigan
office: (734) 219-3380
12811 Premier Center Ct
Plymouth, MI 48170
Precision Garage Door of Southeast Michigan (Ann Arbor)
Office: (734) 219-3391
3300 Washtenaw Ave
Ste 295

Ann Arbor, MI 48104
Precision Garage Door of Southeast Michigan (Grosse Pointe)
Office: (313) 355-0998
20233 Mack Ave
Gross Pointe Woods, MI 48236