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Read what people are saying
about Precision Garage Door

Precision Garage Door of Southeast Michigan
has received 1765 reviews, averaging 4.96 Stars:
1 2 3 4 5
Review:

Great customer service, very professional and fixed the problem timely.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Technician arrived on time; assessed the issues and made recommendations to correct; completed agreed upon corrections; competitive prices

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Any time we need absolutely anything done with our garage door as far as service the Precison team shows up, on time, and is always super helpful. We had our garage door replaced a few years ago and we are just thrilled working with this company. Truly rare to experience this kind of exceptional and consistent service so thank you! Also Jeff B is outstanding! Thank you Jeff!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 07/22/2024
General Service
Review:

Dylan was prompt, courteous and knowledgeable fixing our door in no time at all. Company's pricing was very reasonable as well.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Brian did an awesome job

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Dylan was great. Appreciate his professionalism

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Explanation of the issue was clear. Timeline and cost for repair was clear. The tech had a great personality and treated me very well. Service was great

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Cesar did a fantastic job replacing our door & opener. He was prompt, efficient, communicated well, & cleaned up when was finished. Highly recommended.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

Review:

First thing this morning my expensive, just out of warranty, garage opener dismantled itself and I couldn't fully open or close my garage door. I called the original installer; he is on vacation for 2 weeks. I checked Google reviews and decided to call Precision garage Door. I was greeted by a polite and helpful staff member on the phone, and quickly had a same day appointment! The technician called a few minutes later, introduced himself as Josh Crudup, and gave me a soon arrival time. Josh arrived promptly, was friendly and professional, did a detailed assessment of my situation, and explained what his approach to diagnosis and repair would be. What seemed like a simple repair quickly turned into an all-day repair. The original installer took a lot of 'shortcuts' to my install. Josh was very professional, NEVER criticized the work of the original installer, but professionally explained what a better option would have been. He showed me the damage, explained what caused the failure, and explained the repair options. My 3 year old install needed a lot of repair... several components had excessive wear. And then we found that the door opener itself had self-destructed.. the internal gears had snapped. Josh ordered a new unit, upgraded door hardware, replaced damaged bearings, corrected misaligned brackets, etc. At 7:30 PM Josh shook my hand, told me if I had ANY problems, questions, or concerns to contact him and he would take care of it. A thoroughly pleasant, professional, friendly, and skilled young man. An excellent ambassador for his company. He treated me respectfully, and carefully cleaned up all debris when he was done. If I were hiring for my business, Josh is exactly the employee I would be looking to recruit.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Terrance installed a new garage door for me.He was very professional and explained everything to me. I would highly recommend precision garage door company and Terrance!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Review:

Eric was very nice , and did a great job, had door springs replaced

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 07/18/2024
General Service
Review:

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A Response from: Owner

Thank you for the great rating! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 07/18/2024
General Service
Review:

I called mid morning to have our garage door repaired and they came out in just a couple of hours that same day and made all the repairs. Jeff G was the repair person and was very helpful and explained everything.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Technician, Patrick Stevens arrived on time, surveyed the situation and determined what was needed to complete the job. Mr. Stevens was very professional and completed the task as needed. Made sure I visualized the completed task and authorized the payment for services performed

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 07/18/2024
New Doors
Warren, MI
Review:

Very Very Professional ! Jon Lyons did a good job.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

1 2 3 4 5
Date: 07/18/2024
New Doors
Detroit, MI
Review:

Except for a very positive and helpful quote from sales, we have had an extremely difficult time with this company. The first installation visit resulted in two missing features we had purchased. The next team fixed those mistakes, but claimed the initial installation had many other errors that a layperson wouldn't notice. I was told a third visit would occur, but if it did, no one notified me. We then scheduled a fourth visit for additional repairs. Then, within six months of installation, the keypad stopped consistently working. Precision has not charged extra for additional visits, although that may be because we purchased repair coverage. Every repair has been time-consuming to schedule and attend. This company charges incredibly high prices for their work and I do not recommend them in the least.

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A Response from: Owner

Hi Colleen, thank you for sharing your experience with us. We're sorry to hear about the challenges you faced during the installation process and with the keypad. Your feedback is crucial for us to improve our services. We appreciate your patience and will work hard to address these issues.

Service Provided:
New Doors

1 2 3 4 5
Date: 07/17/2024
General Service
Review:

Eric did a great job,for me.Very happy,good guy.Great work.Thank You.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Steve Wells was our tech. He was very friendly and knowledgeable about our system and how to trouble shoot and fix our problem. He then help restore the garage door info to my phone. We have always had excellent experiences with Precision doors.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 07/17/2024
New Doors
Canton, MI
Review:

Precision Garage Doors service is extraordinary. Courteous, professional and technically proficient. Steve was our service technician and he was prompt, he did not waste any time in identifying the problems and addressing them to fix them. Two thumbs up for this vendor!!!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

Review:

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A Response from: Owner

Thank you for taking the time to leave Precision Garage Door of Southeast Michigan a great rating!

Service Provided:
General Service

Review:

I called precision garage last night, garage door would not open. I was trapped inside my house. Car was in garage. They were out this morning at 7:30 to repair door. Took less than two hours. Very satisfied. Mark Kucel was friendly, honest and professional. Offered me many options for repairs.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Very nice,explained everything he was going to do, and told me some good tips on spraying rollers Eric was very polite and professional Thanks again

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Dylan was prompt, efficient and knowledgeable. Would recommend him to anyone.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Brad was very thorough and explained everything to me. The work was completed the same day.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Stephen Freitas, Jr my tech for precision door. Excellent service. Very polite and friendly.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

-

A Response from: Owner

Thank you for the great rating! We appreciate your business!

Service Provided:
General Service

Review:

Jeff Gariepy was knowledgeable, helpful, and a pleasure to work with!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Cesar Velasquez our installer was great!! Hes very hard working helpful & polite. It was such a hot day and he was all by himself.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 07/15/2024
New Doors
Plymouth, MI
Review:

Anthony DeJesus installed my new door and went over how to properly maintain the door after the install. He was very professional, and did excellent work. Thank you!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

1 2 3 4 5
Date: 07/15/2024
General Service
Review:

Prompt arrival .Technician was able to diagnose and repair problems with no pressure to buy or upgrade anything. Work order was completed and to my complete satisfaction. Technician was as also very polite and took the time to explain the issue and offer tips to extend door and opener life.

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A Response from: Owner

Gregory, thank you for sharing your positive experience with us! We are thrilled to hear that our technician provided prompt and helpful service. Our team always aims to deliver top-notch service without any pressure. We appreciate your feedback and look forward to serving you again in the future.

Service Provided:
General Service

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Oakland County (248) 532-0444
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Precision Garage Door of Southeast Michigan
office: (734) 219-3380
12811 Premier Center Ct
Plymouth, MI 48170
Precision Garage Door of Southeast Michigan (Ann Arbor)
Office: (734) 219-3391
3300 Washtenaw Ave
Ste 295

Ann Arbor, MI 5174
Precision Garage Door of Southeast Michigan (Grosse Pointe)
Office: (313) 355-0998
20233 Mack Ave
Gross Pointe Woods, MI 48236