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about Precision Garage Door

Precision Garage Door of Southeast Michigan
has received 1765 reviews, averaging 4.96 Stars:
1 2 3 4 5
Review:

I had a broken torsion spring on my garage door and gave Precision a call. They were able to set up a same-day appointment (on a Saturday) that fit into my schedule. Pat Stevens came out and assessed the situation and explained everything that was going on with the door. He gave me options for repair, and was very genuine in his breakdown. I never felt like he was trying to get over on me. Pat was very efficient in his work, and did an excellent job of cleaning up afterwards. I would highly recommend Precision for any garage door needs.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 12/14/2024
New Doors
Canton, MI
Review:

Cesar V. and Alex M. installed a new garage door at my house on 12/13/24. Both gentlemen showed up on time, they were courteous and respectful to me and my home, and they did an excellent job. I would definitely recommend Precision Garage Door along with Cesar and Alex.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Review:

Eric installed on new garage door opener did an amazing job very professional knowledgeable and friendly highly recommended!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 12/12/2024
General Service
Review:

Pat Stevens did a great job installing my garage door opener, fast, thorough, and helpful service! Thanks!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 12/11/2024
General Service
Review:

Professional, provide good quality job, customer oriented.

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A Response from: Owner

Thank you for the great rating! We appreciate your business!

Service Provided:
General Service

Review:

Mark was a Super Hero. Came out very promptly. Great job!! Plus, Christina on the phone was a delight to talk to.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 12/10/2024
New Doors
Brighton, MI
Review:

Five star service all around! Everything from scheduling a technician to evaluate our existing door to getting the new garage door installed was quick, easy and fairly priced. Tim & Jon were our techs, and they both were so kind and professional during their visits! I would highly recommend Precision to anyone looking for fast, professional service!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

Review:

Brad Rambo was excellent!! He was very informative, professional, and knowledgeable every step of the way! He provided us different options to fix our garage door with no pressure and did an excellent job on the repairs and went above and beyond. Thank you!! I would highly recommend Precision Garage Door Service! It was a great experience!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Eric was an amazing technician!! Precision Garage door hands down awesome work

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Our garage door spring broke and we called Precision for service. Dylan was our technician and he was excellent! He was well versed in all aspects of the repair and explained everything perfectly. 10/10! Highly recommend Dylan and Precision!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Very good and quick service.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

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A Response from: Owner

Thank you for taking the time to leave Precision Garage Door of Southeast Michigan a great rating!

Service Provided:
General Service

1 2 3 4 5
Date: 12/07/2024
General Service
Review:

From my 1st call to Precision and scheduling for an appointment to the next day service for the repairs of my garage door was very well-organized and efficient process. I loved the technology they used for updating me (sending a text and email with a photo of the technician is a great way to make customers feel comfortable). Jason Lockwood (technician) was on time, friendly, and professional. I observed his work, and he explained everything that he was doing in detail. As an engineer, I like to know how things work. Jason explained all my options and he did not try to upsell me. All the work he did was done in no time at all (about an hour). Everything works great. I would definitely use them again. I would recommend them to my family & friends. Thanks again, Frank P.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 12/07/2024
General Service
Review:

Yesterday around noon we found that our garage door would not open and both our cars were trapped inside (spring had snapped). I called precision and technician Shawn was at our doo within a couple of hours (having called personally to let us know when he would arrive). He was professional, pleasant and explained our options for repairs. He completed with work within an hour and went over everything he did and what I needed to know to properly maintain the door. We were extremely impressed by the quality of work, the precision team on the phone, Shawn and his work and totally blown away by the incredibly fast response!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 12/06/2024
New Doors
Detroit, MI
Review:

I know Joey C. did a great job. I love that Liftmaster opener's smooth operation. I also know it took a proficient technician to install it. Joey C. and Precision Garage Doors are the best combo. It also gives me confidence that my new door will be installed with the same expertise. Excellent job!!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Review:

Joey C was great did an awesome job Made sure the job was completed quickly and professionally

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Stephen Freitas Jr was my tech and he did a fantastic job replacing the springs, pulleys, and wheels on my garage door! Very friendly and informative, would highly recommend both the company and him for your garage door needs!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

-

A Response from: Owner

Thank you for the great rating! We appreciate your business!

Service Provided:
General Service

Review:

Steve Freitas was excellent. He showed me all of my options and explained everything. Great service and came quickly and finished in less than 2 hours to replace springs and upgrade everything. Garage door is so much quieter now.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Jeff G was very polite and took his time to evaluate the garage door..After his assessment he explained in simple terms as to what the problem wasassist with the payment and cleaned up after the work was completed. Being a senior we need that kind of patience and explanation. Some techs just do the job and leave so you dont an understanding what is needed and done. Precision has a good employee with Jeff G. I will recommend him when needed. Thank you Jeff G.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Steve Wells was very good at explaining the process and what was needed, and did a quick efficient repair. It was expensive but all home repairs are, especially services that will fix it the same day you call.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

In the quiet hum of a suburban street, Stands a garage door, new and neat. Crafted with skill by hands so sure, Steve Wells and his team made it endure. With a friendly grin, they came to the door, Tools in hand, prepared to restore. Their demeanor was warm, calm, and bright, Turning my problem into sheer delight. Reasonable their pricea welcome surprise, Value found where quality lies. Awesome results, a joy to behold, A tale of service expertly told. Oh, Garage Door Precision, in your hands I trust, Steve Wells, the master fixer, neat and just. You mended my door with care and flair, In every motion, expertise and care. To Steve and Precision, for service above and beyond, Our gratitude flows, heartfelt and fond. For in each service, a masterpiece you weave, Leaving us contented, with wonder to believe. I

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Amazing customer service. Online scheduling is amazing!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Review:

Daniel was prompt and knowledgeable. Gave an accurate estimate and had the work done quickly. Springs, bearings, and cables replaced in no time.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Pat Stevens was great! Explained everything in detail that he was going to service and completed the service in a timely fashion. Definitely will use and recommend precision garage door in the future.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 12/03/2024
New Doors
Ann Arbor, MI
Review:

New garage door the entire kit, all new from top to bottom. These guys were professional from start to finish. Great communications, excellent technicians (Alex and Devin), super high quality work. We were 100% satisfied from start to finish.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Review:

The tech that came to our house was Brian, was awesome. Friendly, knowledgeable, did the whole refresh in about or less than an hour. Great skills, recommend!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Great service. They were fast, efficient, and helpful

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 12/02/2024
New Doors
Ypsilanti, MI
Review:

I couldnt be more pleased with the job done today. I wouldnt want anyone else doing it. The instillation went well. The guys were friendly and very professional. Darrell McNall was a pleasure.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

1 2 3 4 5
Date: 12/02/2024
New Doors
Review:

I've seen the commercials and I'm sure your company does a good job. However, honesty speaks volumes!!! Last Tuesday (Nov 26th), a Percision employee (Jeff G) came to my residence to inspect my garage for repair. My garage only goes partly up due to damage. JG was inside my garage, I on the other side. JG noticed a sticker from another garage company, and he proceeded to rip it down and put it in his pocket. I could hear when he ripped it off. I entered the garage and asked, "Do you all take down the competition advertising?" He had the audacity to answer."Yes." JG went on to say while smiling, "I know the guy that owns this company, and I send him a lot of business." At this point, my intelligence was insulted.....if this "guy" is you friend, why would you rip down his advertisement? JG then proceeded to ask if I wanted it back. I said yes, and he removed it from his pocket and handed it to me. From that moment on, I was pissed; here's why: He probably wouldn't have done that to a man, and he totally disrespected me and my property. If he's sucure in the work Percision does, it shouldn't/wouldn't matter if another company was there while he was there. If I wanted to go with Percision, nothing else would have mattered. In conclusion, I want nothing from this company because JG speaks/represents the company, and I don't tolerate or like dishonesty and liars!!!!

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A Response from: Owner

Ruthea, we sincerely apologize for your experience and appreciate you bringing this to our attention. This behavior is not reflective of our values, and we will address it internally. Your feedback is important to us, and we strive to ensure all customers feel respected and valued. Please feel free to call our office to discuss 313-217-2590. Thank you for sharing.

Service Provided:
New Doors

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Precision Garage Door of Southeast Michigan
office: (734) 219-3380
12811 Premier Center Ct
Plymouth, MI 48170
Precision Garage Door of Southeast Michigan (Ann Arbor)
Office: (734) 219-3391
3300 Washtenaw Ave
Ste 295

Ann Arbor, MI 5174
Precision Garage Door of Southeast Michigan (Grosse Pointe)
Office: (313) 355-0998
20233 Mack Ave
Gross Pointe Woods, MI 48236