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Read what people are saying
about Precision Garage Door

Precision Garage Door of Southeast Michigan
has received 1765 reviews, averaging 4.96 Stars:
1 2 3 4 5
1 2 3 4 5
Date: 03/30/2024
New Doors
Canton, MI
Review:

We have used Precision for the last several years and recently had to replace the garage doors. The sales team helped us select the doors we were looking for to differentiate the house and the install team were awesome. We had an accident with the main door. Brian came out the same day I called. It was fixed in minutes. He is great service tech, knowledgeable and professional. Great service - thanks!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

1 2 3 4 5
Date: 03/30/2024
General Service
Review:

Great service. Friendly and informative service technician. Great Job!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Shawn was great and got us up and going in no time!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Efficient, knowledgeable and professional.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

My garage door was opening whenever it wanted to. Security of my house and garage was a big concern. I called around for service, but only Precision could come out at 7a.m. the next morning. Brian was professional, timely, and got my new opener and spring installed as expected. He explained it's operation, helped me set up the phone app and showed me how to oil the joints every 6 mos. He even left the spray to do it. I'm very pleased.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

I will never use or recommend this company ever again. Extremely over priced for what service was needed. Unfortunately for me I was in a position in which I had no choice, and I feel that played a part in the price for my service. I had one spring break on my door. It cost me over $700.00. I was told I had to replace both springs and the bearings as well. Pretty steep price for a 2 hour job.

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Service Provided:
General Service

1 2 3 4 5
Date: 03/28/2024
General Service
Review:

I contacted Precision Garage Door in the evening about replacing a broken spring and cable for one of three garage doors installed in 2001. I was hoping to get an appointment for the next day since my car was trapped in my garage because it was not possible to raise the door after manually trying to do so. I was very surprised that Precision was able to provide an appointment for the following morning and even more surprised when Precision's technician arrived right at 8 am. The spring broke as a result of rusting through, and upon further examination, the other two doors were in a similar condition. Since the doors themselves were in excellent shape, we decided to do full replacement of springs, cables, rollers, as well as the equally old door openers. Of course, this was much more than Jordan expected to do, but he jumped right in and after working straight through for over nine hours, completed everything except one opener which required additional parts. Jordan was very professional and knowledgeable and did an outstanding job with the repairs and installations which he finished the following morning. Although this turned out to be a much bigger job than he expected, he was very polite, positive and focused. Jordan did an excellent job explaining the details of the new, more sophisticated systems which were WiFi enabled and had security cameras. Overall, this was a very positive experience, from getting immediate service and having an experienced, hard-working technician, to even having nearly 100% of the materials (three times as many as they expected) available on the truck. I would highly recommend Jordan and Precision Garage Doors to anyone needing garage door work.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 03/28/2024
New Doors
Redford, MI
Review:

Anthony was professional and knowledgeable. His customer service was above and beyond. He took the time to explain the process for my garage. He also cleaned up!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Review:

Eric was prompt (earlier than promised), knowledgeable and efficient in explaining & correcting our problem.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Excellent company. Always keep you in informed about arrival time and very professional. Thanks

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 03/27/2024
New Doors
Detroit, MI
Review:

very quick turnaround on service. Eric Barlow did a great job on install and was not a disruptive experience.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

1 2 3 4 5
Date: 03/27/2024
General Service
Review:

Fast service.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 03/27/2024
General Service
Review:

Needed an unexpected garage door repair this morning. Stephen Freitas, Jr. of Precision Garage Door was quick to respond and had the parts available to get us service, was professional in explaining options. All repairs were completed by noon ! 5Star review!

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A Response from: Owner

We are so happy to hear that Stephen provided you with excellent service and was helpful! Thank you for sharing your positive experience with us. We appreciate your business!

Service Provided:
General Service

Review:

Patrick S, he was very professional and accommodating, I had an issue and he called and got the situation straightened out. Appreciate his help I will this company.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Had a great experience with Dylan. He was very friendly and knowledgeable about his job. He understood my concerns and got the job done quickly and cleaned after his work. Would highly recommend.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Brian was on time, assessed the problem and corrected it. He was polite and asked if I had any questions and wasn't in a hurry to leave.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

I would like to acknowledge the outstanding service received from Precision Garage Door Services. Patrick did a great job of diagnosing the problem and replaced my garage door opener. He also lubricated my door and replaced the brackets. I called Precision for a second opinion after receiving a diagnosis from another company that ended up being completely inaccurate. I will be contacting Precision from now on for any other garage needs in the future.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 03/24/2024
General Service
Review:

They are very timely, and experienced. Jordan, came and explained the problem. Pointing out the defects before he fixed anything. He was very knowledgeable, and great to work with.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Dylan showed up fast, was very professional, and he fixed the problem. I would ask for him especially if I could. Great Job!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 03/23/2024
General Service
Review:

Very friendly and helpful service resolved our problem.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 03/23/2024
New Doors
Review:

-

A Response from: Owner

Thank you for the great rating! We appreciate your business!

Service Provided:
New Doors

1 2 3 4 5
Date: 03/23/2024
New Doors
Review:

awesome service and knowledgeable repairman

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

1 2 3 4 5
Date: 03/23/2024
General Service
Review:

Jeff, our tech, was very knowledgeable and did a great job replacing our garage door motor and all parts. He was also organized.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Steve did a great job

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 03/23/2024
New Doors
Redford, MI
Review:

A+++ service will use again!!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Review:

Josh did a great job selling and installing our new garage door and accessories! He wasn't pushy or high pressure at all which made me at ease and helped me choose Precision over getting more quotes and shopping around! He even fixed the annoying squeak noises it was making! He made sure he had the right tools for the job and took his time to make sure he did it well. Thank you Josh!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

This is the 2nd time I've used Precision Garage Door and each time, I've been very pleased with the service provided. The technician (Jeff) was very helpful and informative. They are very responsive and always come in a timely manner. They're service is great and they don't try to upsell you.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Jeff Parkes was outstanding! He came in a snow storm was prompt, courteous, timely and informative in addition to straightening a bent bracket on our heavy custom wood door. I cannot say enough good things about his service. Precision snd Jeff will be my first call going forward! THANKS!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 03/21/2024
New Doors
Livonia, MI
Review:

-

A Response from: Owner

Thank you for taking the time to leave Precision Garage Door of Southeast Michigan a great rating!

Service Provided:
New Doors

Review:

I was able to get a service appointment same-day (within an hour!) on a Sunday after being ghosted by the company I had used in the past. Jordan was so friendly and thorough and worked incredibly fast! The price felt high but I needed a complete rebuild and I have no idea what that should cost. I hope I won't need service again now for a long time but if I do, I will absolutely call Precision.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

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office: (734) 219-3380
12811 Premier Center Ct
Plymouth, MI 48170
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Office: (734) 219-3391
3300 Washtenaw Ave
Ste 295

Ann Arbor, MI 5174
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Office: (313) 355-0998
20233 Mack Ave
Gross Pointe Woods, MI 48236