Garage Door Repair in Detroit - Page 58

Charlotte Miller

I was extremely pleased with my interaction with Precision Garage Door. I was able to obtain same day service and the technician sent to my home, Shawn Durecka was outstanding. He completed his previous job a little earlier than the time I was scheduled so he would get to my house before me. He assured me he would wait. He took the time to explain every aspect of the job and my options. Shawn showed me how everything worked and covered the maintenance. I will definitely use Precision for any future garage door issues.

Jen Romanowski

Rick came out today and was an exceptional representative from the company. He notified me in advance when he would be here, shook my hand when he introduced himself to me and proceeded to answer every single question that I had. By the time he left I felt pretty confident that Precision garage door would be able to take care of me!

Dennis Warchock

Eric was a professional. He did a great job

Frank Duva

Very professional and personable. Very knowledgeable. Explained everything very clearly. Very good at his job

Keith Jones

Garage door repair was done correctly. But in doing it the technician knocked my $400 Bose speaker off tbe wall and broke it. Did not tell me, only saw what happened after I looked at the video from my security camera after turning my stereo on and it didn't work.

Mary Reichel

Made an appointment the night before online. The communication was excellent regarding time to show up and who was coming. Josh was professional, timely, and pleasant. And best part is he fixed our problem , explaining the cause and how to fix it!

Mike Nelson

Excellent service. Tech was very knowledgable and professional!!!

Gary Racette

Installed new garage door Extremely thorough friendly and answered all of my questions Eric came back and readjusted the door He was excellent as have all people we have worked with from Pecision

Julie Williams

I would highly recommend this company for all of your garage door needs. Our tech was prompt, professional and very knowledgeable!

Maryruth Satterthwaite

Prompt and effective service.

Andrea Hesselsweet

Shawn D. was awesome to work with. He was very professional and knowledgeable. As a woman, I felt very comfortable working with him. If we have any other garage door issues of any kind, Precision is the first place I'm calling again.

Kevin Hawkins

Jeff Blehm arrived eatly within the 2 hr appoint window. He was professional, friendly and knowledgeable, and took time and care to explain the issues with our door. He helped get the door back on track, and took the time to explain all of our options. We are moving forward with the purchase of a new door, to be installed within the next week. Updated 6/15: Turns out when the crew showed up to install the door I found out I had been mis-led about actually needing a new door. The crew that came were very professional and apologetic and suggested that I call the owner regarding the issue but I chose to go ahead with the install since I was unable to use the garage without doing so. When I returned to see how it was going they told me they had called the boss and he was going to call me to discuss what happened. When they finished, they were surprised he had not called me yet. That was Thursday. It is now Saturday evening, and the owner has failed to contact me at all. Aside from discussing the original issue, I've been waiting to tell him the new door closes with banging, poping and clunky noises. -unsatisfied customer.

Brad Naberhaus

Eric and the crew were great! Smooth and efficient and very professional

Barron Bergeson

Excellent service and professionalism. Great to see businesses still work this way.

Joanne Sangret

Stephen Freitas was great. He went the extra mile and I really appreciate that. Very iknowlegable and explained everything clearly.

Kenya Harper

We Somehow locked ourselves out of our garage and Stephen Freitas Jr did a great job at helping us get back in. Thank for being kind and helpful

Cyndi Umphrey

Steve Franklin was professional, efficient, and thorough. The doors look great!

Manuel Romero

My technician , Anthony De Jesus , was very good. Competent , skillful and very friendly. 10 out of 10

Msu Deb

Eric was very knowledgeable and gave us great tips on how to maintain the hardware of the door.

Michael Cristache

Great communication,great service, we are happy.

Mary Ellen Koyle

Very thorough, friendly but polite. Knowledgeable.informed me about the issues . Have done options for foot replacement. This will be up to condo association. A pleasure to deal with this company and Dylan Smith-Gailey. Thank you!

Stephen Smith

Fixed the problem. Examined the door and spings. Explained options if the garage door opener was to fail in the future and if needed to be replaced, might want to replace the springs to better work with a new 3/4 Hp garage door opener. Said they don't carry 1/2 Hp openers any longer. Door works!!! Happy customer.

Kevin Henderson

Timothy Mason from Precision Garage Door provided excellent and efficient service at my home today. He was professional and did a great job explaining what he recommended regarding the repair of my springs.

Kristi Sharp

Mike was pleasant, knowledgeable, and arrived within expected timeframe. I needed an estimate for a new garage door. He was able to provide that and checked age of the opener to determine it's approximate remaining life. Weighing estimate against others before decision. But was a pleasant experience.

Judy Sheldon

Jeff showed me how to lub the spring and and various mechanisms in the future. He installed a handle to allow me to lift the door manually. He provided training and instructions for me to help when electrical power is not available. Best of all my garage door can be opened and closed without noise. Yay!

Gordie Niles

Polite, professional, competent

Caroline Stackhouse

Best customer service have a Brat was really nice and funny. Keep us. laughing did a wonderful job.