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Read what people are saying
about Precision Garage Door

Precision Garage Door of Southeast Michigan
has received 1765 reviews, averaging 4.96 Stars:
1 2 3 4 5
1 2 3 4 5
Date: 01/22/2024
General Service
Review:

Brad was fantastic. Very friendly and funny. Knew his stuff and got my garage doors working back to 100%. Would highly recommend!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 01/21/2024
New Doors
Livonia, MI
Review:

The company was very professional from the start. They came out on a Sunday evening for an emergency. Then returned in a couple of days to replace my old garage door. Both installers Cesar and Eric were great and explained everything from start to finish. If you are looking for a new garage door or any other work, give them a call. Thanks Precision

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

1 2 3 4 5
Date: 01/20/2024
General Service
Review:

My tech Stephen F. called to say he was coming earlier and even offered to buy me a cup of coffee on his way. He was very thorough in figuring out what the issue was with our door, because it wasn't visible to the naked eye. He kept me informed with everything he was doing until he found the problem. Everything worked out great and he was able to fix our issue. Great job!!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

-

A Response from: Owner

Thank you for the great rating! We appreciate your business!

Service Provided:
General Service

Review:

Our technician Stephen F was great

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Eric Heckroth was very knowledgeable and very professional.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

After getting quotes from 3 garage door companies, Precision was the only one who investigated into WHY our door failed. The wood that it was attached to split. They not only replaced the split wood, but also the wood on the opposite side. Having confidence that a job is done right is important to me. I'm so happy I went with Precision.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 01/18/2024
General Service
Review:

Awesome service! Very friendly and knowledgeable.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Steve was really great and extremely professional! Thank you!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 01/18/2024
General Service
Review:

10/10 would recommend Stephen F. to every one I know! From the first call to the repair of my existing garage door the process was seamless. THANK YOU STEPHEN!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

This morning Steve Wells stopped by to fix my garage door and I can say, his professionalism was very appreciated. He was early which was great and gave a complete diagnosis of the potential problems I might experience if I chose not to have some maintenance done on my door. Great work Steve and thank you!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

-

A Response from: Owner

Thank you for the great rating! We appreciate your business!

Service Provided:
General Service

Review:

Precision Door is efficient and goes above and beyond. Stephen from Precision was professional and very knowledgeable about their products. He was able to problem solve our issue efficient and effectively.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Stefan is a great technician. Arrived within the stated window and completed work quickly.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 01/17/2024
New Doors
Canton, MI
Review:

Very good experience overall. Cost of door was reasonable and the process from start to finish was solid. Installers Eric and Cesar were super great and did a fantastic job!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

1 2 3 4 5
Date: 01/16/2024
General Service
Review:

Technician Stefan was very knowledgeable about what was wrong with our garage door as soon as he saw it. He was able to fix it within about 30 minutes and then we were good to go! Awesome service and great cost! Fantastic service!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 01/16/2024
New Doors
Livonia, MI
Review:

terrance and brad were very kind and knowedgeable, theyworked hard and explained everything,i would reccomend them to anyone

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

1 2 3 4 5
Date: 01/16/2024
General Service
Review:

-

A Response from: Owner

Thank you for taking the time to leave Precision Garage Door of Southeast Michigan a great rating!

Service Provided:
General Service

1 2 3 4 5
Date: 01/16/2024
General Service
Review:

Absolutely outstanding experience! I would give 10 stars if i could! Stephen was so professional and explained everything he was doing. He assessed the situation and then tested how the door would respond manually. Then he determined the best course of action was to lubricant all the components to release any tension that had built up. I was getting errors of too much force needed to be used to open/shut the door. We tested the door several times once placed back on auto mode and no errors were displayed! Problem solved! He showed me how to manually disengage the door too! Stephen was so kind and removed the snow off my car that had to stay outside overnight. He even made friends with my dogs too! Five paw rating from them too! He determined that the springs were old and may need replacing in the near future You can bet I will be calling Precision for that repair! The service was prompt, courteous and efficient. THANK YOU!!!y

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 01/16/2024
New Doors
Detroit, MI
Review:

The technician Terrence Smith did a wonderful job installing a new garage door, motor, and keypad in extremely cold weather. He removed and cleaned up all of the debris afterwards. I appreciated that he went over the warranty and explained how to use the keypad, remotes, and maintainence of the new door.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

1 2 3 4 5
Date: 01/16/2024
New Doors
Detroit, MI
Review:

From the technicians call informing me of his arrival time for my appointment to the presentation of his investigation, suggestions, measurements, quote & estimate/invoice, this company & especially Brian, gave excellent customer service. Brian is an excellent representative for Precision Garage Door company wish I could put him in the copier machine & make a couple of million like him. Thank you Precision Garage Door company

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

Review:

Our garage door broke in VERY frigid temperatures. Jessy was prompt and completed the repairs quickly. He kept us informed of our options and his progress along the way.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

My garage door froze, and the wire came off the wheel in about 7 degree weather on Sunday afternoon. The technician, Josh, arrived in the promised time frame (same day emergency service) and he was perfect. He diagnosed the specific issue within 15 minutes and then fixed it in under an hour. He definitely save my weekend. He was very professional and fixed the isssue with satisfaction. Would definitely recommend.

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Service Provided:
General Service

Review:

Fast, professional and did great work. Spring broke at 3:30pm, Called for help. Had a service tech onsite by 5pm and the door war repaired within the hour. Eric Heckroth from Precision Garage Door was professional, courteous and worked quickly to restore operation; he not only replaced a broken spring, brackets and rollers, he also adjusted the whole system and recalibrated the door opener. Impressed!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Stefan was great, took the time to things right. He did not rush and took his time and did it right. I will recommend him any time

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

-

A Response from: Owner

Thank you for the great rating! We appreciate your business!

Service Provided:
General Service

Review:

Customer service was speedy and professional, Brian was very knowledgeable and extremely helpful.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 01/13/2024
General Service
Review:

Precision Garage Door and manager Jeff Parkes did an excellent job. The company provided status updates for the arrival time and Jeff was able to immediately identify the issue and perform the repair.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

A big thank you to Stefan our garage door repair man from precision garage door. He was very patient and friendly and I could tell he had a lot of experience as he carefully replaced two huge springs that makes the door go up and down. He also fixed a few other items that will keep my garage door operating for another 10 years. Thanks again to everyone at Precision Garage for getting my door fixed and coming out on a Saturday during a snowstorm.

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Service Provided:
General Service

Review:

The tech. Was very helpful, professional, and on time. And did a great job. I would recommend to anyone.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

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Oakland County (248) 532-0444
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Precision Garage Door of Southeast Michigan
office: (734) 219-3380
12811 Premier Center Ct
Plymouth, MI 48170
Precision Garage Door of Southeast Michigan (Ann Arbor)
Office: (734) 219-3391
3300 Washtenaw Ave
Ste 295

Ann Arbor, MI 5174
Precision Garage Door of Southeast Michigan (Grosse Pointe)
Office: (313) 355-0998
20233 Mack Ave
Gross Pointe Woods, MI 48236