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Read what people are saying
about Precision Garage Door

Precision Garage Door of Southeast Michigan
has received 1765 reviews, averaging 4.96 Stars:
1 2 3 4 5
Review:

Work and Service were excellent. Installers were very knowledge and explained everything I needed to know about the care and maintenance of the door. Both appointments were performed professionally and each employee did an excellent job. Door looks wonderful and works even better

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Fast, friendly, thorough, and professional. I cannot think of any way this service could have been better.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 01/29/2024
New Doors
Livonia, MI
Review:

Steve Franklin & his partner did a good job, and were very polite, installing a new Garage door. Thanks.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

1 2 3 4 5
Date: 01/29/2024
New Doors
Review:

Dylan came out today (called last night with an URGENT ISSUE) and he was able to get us up and running in No time - would strongly advise using them in the future!! I'll definitely be back and asking for DYLAN Specifically!!!! THANK YOU Precision and Dylan!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

1 2 3 4 5
Date: 01/28/2024
General Service
Review:

Dylan was a great representative of a great company. Excellent job done quickly and efficiently

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Stephen Freitas Jr was friendly, hard working, and very helpful.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Realized late Saturday afternoon that I needed help because my Garage door would not open. Called Precision and by Sunday noon Eric arrived and had the problem fixed and also informed me of additional issues that he could take care of. Well done and I would recommend them. Eric was good about explaining everything about what was being done and why.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Timely in an emergent situation on a Saturday. Tim was great and was thorough and detailed with realtime quotes and a resolution to my broken door.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

-

A Response from: Owner

Thank you for taking the time to leave Precision Garage Door of Southeast Michigan a great rating!

Service Provided:
General Service

1 2 3 4 5
Date: 01/27/2024
New Doors
Howell, MI
Review:

Rick was very helpful in explaining our options, installation process, and showing us multiple versions for a new garage door. He wasnt pushy at all. I definitely appreciated his time spent with me.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

Review:

Super fast scheduling and service. Would use this company again.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 01/26/2024
General Service
Review:

We were so impressed with everything about our Technician, Stephen Frietas, Jr. He was super friendly, answered every question for us, got our broken garage door down and showed us how to get it back up and down until replacement. But then we unsuccessfully tried it about 20 minutes after he left. We called his office and they connected us with him and he agreed to come back (30 minutes each way) not finally leaving our home until 5:45pm on a Friday evening. We are so relieved to have the door down while we review the estimate he also provided and walked through with us. And to find Brandon in the office at 5:05pm on a Friday evening was a great surprise. Stephen is a star within the business, and so must Brandon be!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Excellent polite service.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

On time! Steve and Patrick were friendly and professional. No high pressure sales. I appreciate that. Did a great job!!!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Ivan and Stephen provided great service. Quick and efficient and took time to explain the workings and maintenance of my new garage. And they were friendly. I highly recommend Precision Garage Doors!

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Service Provided:
General Service

Review:

I had a new door and opener installed. Cesar my technician was very professional and detail oriented. The installation went very smoothly. The whole experience start to finish was great. The only negative was that Cesar was sent to do the install alone.

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Service Provided:
General Service

Review:

Jordan Wallace was my technician. He arrived promptly and diagnosed the problem with my Garage door. We went over the options and he ended up installing a new opener along with all new rollers for my door. He was very good to deal with and add to that a US veteran to boot! The job was completed the same day I called and I am very pleased with the work.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Stephen Freitas Jr. was exceptional with his knowledge and customer service. The turn around time on the job to complete my garage door repair was great and he got it up and running. Precision is the best in my opinion and my go to company for any future needs for my garage door!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Mike was very professional, knowledgeable and friendly.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 01/24/2024
General Service
Review:

It was excellent Cesar was very knowledgeable and did good work.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

If you want a professional to come to your home and conduct themselves as such, then youd be hard pressed to do better than Stephen Freitas and Precision Garage Door. That said, after reflecting on what I paid vs the cost of the opener and garage door parts, I cant justify the difference. The technician worked hard and did a first class job. If I had it to do over, I would have shopped around to compare costs.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Jordan Wallace was a very professional man and he explained everything to me

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Brian was great! Got our opener upgraded and fixed up really quick, works like a charm now!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Great job! Professional service and all!!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

OurPrecision Garage Door repair experience was wonderful. Josh Crudup was a very knowledgeable, pleasant, and professional service technician. I would highly recommend Precision Garage Door repair, and Josh Crudup if you are in need of garage door repair.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 01/23/2024
General Service
Review:

I will lay out the good parts of Precision Service first, they are fast, responsive, and I do like they message you about the technician and do show up around the time they schedule you. And the technician are generally nice. That being said, this does not excuse them for charging insane amount of price way above average for the work they do. Simply looking for other service provider will save you hundreds if not thousands. Their price is in the realm of price gouging. And last but not least, I will share my experience and hopefully this can help someone else. I had them coming to check the garage door as my garage door is having issue opening. The Technician came, didn't figure out what was wrong with the garage door, and suggested that there are no issue with the garage but adjust the setting on my garage door motor and suggest replace the wheeler that could've helped with the issue. I take his advice and watch him replace the wheelers, but he didn't rebalancing garage door. And immediate the following day I noticed my garage cable are off track and called them come fix it. They did came on Sunday but they charge me more to fix broken spring and rewire the cable. They claim rebalancing is not part of the wheel replacement so it's not their fault and I don't believe that's true, and even if it is, why is the first Tactician not warn me about the potential issue when he was checking for potential problem in the garage? Instead, no problem were found were the conclusion, and I even have invoice to prove it. I don't know if I can call this quality work worth the much higher price they charge.

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A Response from: Owner

Thank you for sharing your feedback with us. We're sorry we did not meet your expectations. We are committed to providing every customer with a great experience. If you should have any additional questions or concerns, please call our Customer Care Team directly at 800-DOOR-REPAIR (ext. 5202)

Service Provided:
General Service

1 2 3 4 5
Date: 01/23/2024
General Service
Review:

Precision Garage Door is just what their name says! Thank you Stephan for such great service!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Our garage tech, Stephen was very polite, courteous and explained in detail what he would be replacing. He was very knowledgeable about the products. Customer service was top-notch with precision door, and we will recommend to others.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 01/23/2024
General Service
Review:

-

A Response from: Owner

Thank you for taking the time to leave Precision Garage Door of Southeast Michigan a great rating!

Service Provided:
General Service

Review:

Explained everything perfectly and was very pleasant.

-

A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

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Precision Garage Door of Southeast Michigan
office: (734) 219-3380
12811 Premier Center Ct
Plymouth, MI 48170
Precision Garage Door of Southeast Michigan (Ann Arbor)
Office: (734) 219-3391
3300 Washtenaw Ave
Ste 295

Ann Arbor, MI 5174
Precision Garage Door of Southeast Michigan (Grosse Pointe)
Office: (313) 355-0998
20233 Mack Ave
Gross Pointe Woods, MI 48236