Read what people are saying
about Precision Garage Door
Precision Garage Door of West Michiganhas received 6 reviews, averaging 3.00 Stars:
Holland, MI
Thank you for your feedback, Stephanie. Were glad to hear our team has been friendly and responsive, but were sorry to learn about the ongoing issues. Your experience is important to us, and well work to improve our service to ensure lasting solutions in the future.
Byron Center, MI
Tyler did a great job and worked quickly. I was anticipating a single spring replacement repair for about $375. However, he said they only do double springs on my 2 car garage door. So, with installing 2 springs, 3 bearings, and 2 cables, plus labor, the bill came to $888. Way more than I had anticipated. But I was in a jam needing the door fixed quickly. I would have shopped around for a lower price if I would have had more time.
- Ken Gothman
Ken, we appreciate your feedback and are glad Tyler provided quick service. We understand unexpected costs can be frustrating. Your experience is valuable, and well work on improving communication about pricing to help customers feel more informed in the future. Thank you for sharing!
West Olive, MI
I used this company to repair my garage door after a car backed into it. They came out quick and service was great, but overpriced and they charged more for unnecessary parts.
- Sara Robinson
Hastings, MI
The technician that arrived for my appointment was very knowledgeable and professional. Cost was slightly higher than a smaller family owned company, however I believe Precision's warranty and stance behind their product makes up for the difference. Good experience.
- Emma Sullivan
Emma, thank you for your feedback! Were glad to hear you had a positive experience with our technician and appreciate your understanding of our pricing. We strive to provide quality service and support with our warranty. Your insights help us improve!
Precision door arrived 1/2 an hour earlier than expected. The technician Jordan Houser was helpful and knowledgeable. Prices are a little high but did a good job . Jordan was professional and polite .
- Dan Mooney
Hi Dan, thank you for sharing your feedback with us. We're glad to hear that Jordan provided you with helpful and knowledgeable service. We appreciate your input on pricing and will take that into consideration for future improvements. We hope to serve you again in the future.
Vicksburg, MI
The work was completed in a timely fashion. I thought the cost was very excessive. Not having any knowledge of what the repairs entailed I agreed to the estimate. According to GOOGLE the repairs should have been about a third of what I paid. Live and learn. Get estimates before signing.
- Gary Spencer
Hi Gary, thank you for sharing your feedback with us. We're glad to hear that the work was completed in a timely manner. We apologize for any confusion regarding the cost of the repairs. If you should have any additional questions or concerns, please call our Customer Care Team directly at 800-DOOR-REPAIR (ext. 5202)
We have had Precision Garage Door out four times in less than a year since they replaced our springs. Each time, the technicians are very friendly and polite, but unfortunately the problem has never been fully fixed. Its frustrating having to call them back every month to month and a half for the same issue. While I appreciate their kindness and responsiveness when they come out, the repeated visits are getting old and I would have expected a longer-lasting repair.
- Stephanie Carlson