has received 743 reviews, averaging 5.00 Stars:
Dorr, MI
Climax, MI
Ryheem was very knowledgeable and explained all of my options precisely. He was polite and professional. I think he went the extra mile to make sure I was satisfied with his work. As a former business owner, I would be proud to have him on my team.
- Gary Gensch
Kent City, MI
To whom it may concern, Had to call on your service rep yesterday for some door repairs. Zack was the most informative and well explaining person I have ever spoken to. Told me everything he had to take care of and then took care of all the issues we had ,also very neat and had no mess. Very educated man i would request Zack for any problems i would have . Thank you for taking such great care of what we needed done .My complements to Zake GREAT JOB.
- Fred & Terry Weiss
Kalamazoo, MI
Mitch came out and did a great job explaining what was needed for my door repair. He was kind and willing to listen to my needs. Lance then came out and replaced my door sooner than the window of time estimated, and he also did a great job explaining what he did and answering my questions. I’ll call Precision again if I have any future needs!
- Alona Wood
Rockford, MI
Zack was on time, pleasant and patient. He listed to my goals and issues for the service call, noted some of my concerns were unjustified, and pointed out other issues that were not an imminent threat but could be in the near future. No work out of my original concerns was pressed, and options as to work scope carefully explained. Work was done quickly, and both garage doors now operate more smoothly and quietly. Well done, Zack!
- John
Caledonia, MI
First Class Service !!!!!
- Robert Cronin
Zeeland, MI
Precision Garage Door has serviced our garage door in the past and did an excellent job in the repair. When it came time to put in a new opener the decision was an easy one. Austin Bectel came in a timely manner and made the install look easy. I would recommend Precision Garage Door for all your garage door needs.
- Paul Denny
Allendale, MI
Tried a couple of garage door places. Your's had a real person promptly answer the phone. The sale was done right then! Your technician, Ryheem Stokes, kept in contact so we knew when he would arrive. He explained our door problem, told us what he was going to do, did it, and then told us what he did. He was efficient and courteous and answered our questions. Before he left he gave us a few maintenance tips that will help. A good experience. Thanks.
- Lee Gordon
Hudsonville, MI
I am a former customer.. your technician was on time. Took care of my problem & answered my questions. Knowledgeable & courteous. Have recommended you before and will continue to do so.
- Mirtle Brunt
Portage, MI
My wife and couldn't be more impressed with the quickness of a response to our problem. Connor was so friendly and so knowledgeable when he arrived to take care of a problem our old garage door and driver. We could not ask for a more efficient and friendly tech. visit. Thank you Precision door and thank you Connor
- Bill Hellman
Kalamazoo, MI
Conner arrived early because he finished early with another customer. He was very knowledgeable and friendly. After looking over the situation of my garage door we decided to have the garage door replaced it is 21 years old. He took a down payment on a new one.He told me someone would get in touch to make an appointment to have the new one installed.
- Christopher Gutowsky
Tyler Kerry was our technician from Precision Garage Door today. He did an excellent job repairing and replacing needed parts on our garage door. He also gave us 4 options to choose from before beginning the work. We also received a 7 yr warranting for parts and labor on the work he did. He worked efficiently and everything is working so much better than before. We will definitely call Precision Garage Door again the next time we need work done on our opener or other garage door parts. They also came out the same day we called to make the repairs or we wouldn’t have been able to open the door and get a car out of the garage.
- Kevin & Kathy Ecclesine
Grand Rapids, MI
Mitch was very informative, knowledgeable and kind. I very much appreciated his presentation and great interest in what he was offering. Unfortunately I have chosen to go with another company. We will definitely recommend your company in the future. Thank you so very much. Gwen Dykhouse
- Gwen Dykhouse
Paw Paw, MI
Today I had a new keypad installed and maintenance performed. Conner was professional and knowledgeable. I enjoyed talking with him. Precision Garage Door of West Michigan is an excellent company to work with, and I would highly recommend them.
- Mike Chandler
Plainwell, MI
Connor was super helpful informative on time. Just a great guy. and this was just an estimate for a new Garage Door,, very professional.
- Don Rantz
Grand Rapids, MI
We love our garage doors! They gave a brand new life to a really old garage. We had one small problem which they came to fix for free. Their techs are always a pleasure to have around.
- Nick Farr
Wyoming, MI
Three years ago, we needed emergency garage door repair. Precision came out immediately. We ended up purchasing a new door, as ours was over 45 years old. Precision came out immediately and gave us a quick fix until our new door could be ordered and installed. Got a nice looking door and installation for a very reasonable price in a few days from the initial order. Recently had an unusual squeak, called and got an appointment in less than 24 hours. Our service tech realigned the door, track and adjusted the springs. Works great. Thanks
- Cathe C
Alto, MI
Same day service from Tyler Kerry, which was awesome. Tyler was great! He made the options clear and did a great job prioritizing what needed to be done. He was very professional and a good guy. I will use Precision again in the future for any garage door work.
- Scott Langejans
Grand Rapids, MI
Zach was fabulous in giving us advice about the various options we had in replacing our garage door opening system. And once we had decided which option to choose, Zach installed it beautifully and afterwards explained all the features of our new system, which is vastly superior to our old one. Precision Door has been helping us for the past decade and we have found them consistently reliable, trustworthy, and extremely friendly. Highly recommended!
- Larry Herzberg
Plainwell, MI
Great customer service. Very communicative to the situation. Very polite and nice.
- Kevin Fritz
Ionia, MI
Tyler was very helpful in giving us all the information needed to make a decision. Tyler was very professional and finished the job on a very timely manner. We had the springs, cables, rollers, bearings, and drums changed out on both garage doors. Great price and warranty. Repaired same day.
- Craig & Cathy Hartman
Zeeland, MI
Precision Garage Door of West Michigan did an absolutely excellent job with our garage door. We had a lot of issues. Tyler Kerry came promptly and was very professional every step of the way. All options were presented well, showing us how and why the problems were there helped us make the best possible decision for our needs. We purchased a new motor and many unsatisfactory parts were replaced along with a new keypad. When completed everything was explained and shown to me very well. I would highly recommend this company to anyone needing garage door help. Terry from Zeeland, Michigan!
- Terry Larkin
Portage, MI
Little pricey, but quick and professional.
- G Spray
Product:
Kalamazoo, MI
I was very happy with my garage door service. They were prompt. They diagnosed the problem, informed me how it could be repaired. Gave me an estimate. Repaired the problem very quickly all the while my SUV was parked close to the garage door. Kevin and Conner were very courteous and friendly.
- Nur Kumbasar
Product:
Austin Bectel was my technician. I have one of those issues that happens often but not when the tech arrives. Austin was thorough but could not find an issue after opening and closing it several times. He gave me some tips to look for when it happens next and said someone will come out again when I have more info from the tips he gave me. Austin was polite and thorough.
- David Schoendorff
Schoolcraft, MI
Our garage door wouldn't go up and had to manually open(5:00 am) so we could get to work, called the company at 8 am and was scheduled for someone to come out between 12:00 - 4:00, Technician called on his way and arrived before 12:30. Technician, Mitch Fiewig surveyed the situation and gave me a quote for repair and I asked for a quote on a new opener also, as my current one was 38 yrs old and very noisy. I agreed to the quote for repair and new opener and Mitch got to work right away. Mitch was extremely professional and knowledgeable about the repair and installation. Job was completed before 3 p.m. This is my 2nd time dealing with Precision, in 2015 I had them install a new garage door and was happy then and am happy now. Would definitely recommend them to all my friends and relatives.
- Leisa Perry
West Olive, MI
I appreciated the customer phone service as well as the expert technician. I would recommend this company to anyone!
- David McWatters
Online reviews were great so I chose Precision to install an exterior key pad for my garage door. Making a same day appointment was appreciated and my technician Ryheem was great. I was able to communicate with him to know when he was arriving. Job was completed in a timely manner and the price was very reasonable! I would do business with them again.
- Donna Weis
Product:
Lowell, MI
Zach Ruiz was so helpful with installation of a new garage door opener. He fitted a piece onto my existing setup to make it safer. I did not arrange this ahead but he made it work. He called ahead to let me know he was on his way. he came the same day that I called- unexpected great service. I highly recommend Precision Garage Door service!
- Linda Jennette
Muskegon, MI
Jordan was great he was on time and polite and explained everything. Great young man
- Dianne Williams
My garage door wouldn't stay closed. I called Precision Door on Friday afternoon and were there by Saturday afternoon. The service tech did his inspection and then communicated thoroughly about what he would need to do. The repairs were completed pretty quickly. The service tech that came out was great!!
- Tony Armentrout