Read what people are saying
about Precision Garage Door
Precision Garage Door of Grand Rapidshas received 684 reviews, averaging 5.00 Stars:
Hudsonville, MI
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Field Manager: Jordan Houser
Grand Rapids, MI
Tyler is an excellent tech. Went above and beyond to fix our garage door. Extremely pleased with prompt, courteous and 5-star service.
- Larry Galmish
Grand Rapids, MI
Had a great experience with this garage door spring repair service. They showed up quickly, were very professional, and genuinely nice to work with. The repair was done efficiently and everything is working perfectly now. Highly recommend!
- Jennifer Brooks
Climax, MI
I've this service before.
- Jerry Piper
Grand Rapids, MI
Our Precision door is eleven years and today we had to have our first repair, a new spring. Connor arrived quickly, he was efficient and cleaned up any mess. What I appreciated most was Connor’s ability to listen to my concerns, respond knowledgeably and his friendly demeanor. Great job Connor! You’re an asset to Precision Garage Door!
- Ann Bowman
Holland, MI
Excellent five star service today from Precision Garage Door. Great communication throughout. Helpful texts and emails with scheduling information, providing a 2 hour window and a photo of the technician who would arrive. I received a phone call 25 minutes before he arrived. He was earlier than the 2 hour window, which he confirmed would be ok with my schedule. The technician's name was Jordan and he was very professional, pleasant, and informative. I highly recommend Precision for any garage door service and I will definitely use them again if the need arises.
- David Duiven
Grand Rapids, MI
Austin was punctual, helpful, and quick to fix our broken garage. Highly recommend Precision
- Adam H
Muskegon, MI
Tyler and Zack were on time & very professional.. ALWAYS recommend Precision whenever anyone asks about garage doors etc....
- Helene Secord
Grand Rapids, MI
Found you on the Internet Installer Jordan was wonderful. Very professional, did a great job and explained everything what he did.
- Steve Sorg
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Field Manager: Jordan Houser
Kalamazoo, MI
Jon was efficient, prompt, and professional.
- Elisabeth Giegerich
Battle Creek, MI
Fast and friendly service, highly recommend you call.
- Jack Mayo
Kalamazoo, MI
Our opener quit working and had a response from Eileen almost immediately and gave me options to get a tech over as soon as practical for me. Connor was right on time and did a fantastic job of troubleshooting and explaining what the issue was and made sure the system was working properly. I highly recommend Precision Garage Door of West Michigan.
- Rich Walsh
Grand Rapids, MI
Tyler Kerry was great to work with. Efficient, thorough, and informative.
- Mark Peevy
Grand Rapids, MI
Best customer service and quality workmanship.
- Todd Jones
Lowell, MI
Jordan houser was great. Very informative and fixed the problem to my satisfaction.
- Caralyn Jamison
Hudsonville, MI
Jordan and Zach were professional and thorough in explanations and service option. Website did say same or next day service, given I called on Saturday afternoon I did have to wait till Monday for a service call, but it worked out.
- Jason Murchison
Ada, MI
Fantastic service, 4th time using them prompt, courteous and didn't try to upsell me
- Jason Smith
Grand Rapids, MI
Read your ratings and comments from customers. Same day service was great. Your workers were friendly, efficient and gave excellent instructions on repairs done. I am one happy customer!
- Carol O'Connor
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Field Manager: Jordan Houser
Rockford, MI
Jordan did an amazing job- clearly explained everything, helped with tech set up, on time, efficient! Thanks Jordan!
- Renee Defrang
Scotts, MI
Great service and very friendly. They got to home very quickly and fixed the problem quickly. I would recommend them to anyone!
- Grant Krum
Wyoming, MI
Friends recommended Precision when I needed a new garage door. They are a great company, very professional, courteous and efficient. If I have any problems whatsoever, they come out and fix it right away. Very pleased with the work and the service they provide.
- Shirley Vanderpol
Ada, MI
we had used Precision door about 6 months ago for new opener motor. called 9 a.m on 4/08/26, got call from service person, Austin in 10-15 min! he was only one working and was 45 min away and showed up in 40 min. he was extremely pleasant, evaluated the door problem, provided a reasonable quote. 30 min later he was done door was working great (cables had jumped from spools), provided some advice and off he went! we will be calling again in about 6 months for another opener motor on different door. Dont lose Austin!!! Your scheduling team was equally efficient, kind and thorough. Brad
- Bradley Clegg
Hudsonville, MI
Everything about my experience with precision garage doors was excellent. My technician Connor came right as scheduled and he was able to fix my door in a timely manner. He also gave me a free quote for a new door that I felt was very reasonable. I will definitely contact them again for any repair or replacement that may be in our future.
- Sue King
Byron Center, MI
Jordan was super nice and put up with all of our interruptions and questions. He did a great job and we are happy with the results. If we had one complaint, it would be that the price ($1200) seemed really steep for just installing new springs. In fairness, we didn't get estimates from anyone else. We've used Precision in the past, and know they are a quality company, so we just went with them. Maybe next time we'll get other estimates. But we do recommend Precision if you're looking for a solid company with excellent service!
- Mary V
Hastings, MI
Service was fast and professional. We are very satisfied with our new garage door opener. I can't say enough good things about their technician Connor Scane.
- Doug Klein
Portage, MI
Prompt and good service !
- Nick Opestu
Grand Rapids, MI
Fast and friendly service
- Ben Bishop
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Field Manager: Jordan Houser
Lowell, MI
Flashing lights and weird chirping coming from the garage door opener. What do we do? Call Precision!! Austin was here within 24 hours, exactly at the time we requested, and fixed us up. We are repeat customers because Precision does a great job and it prevents us from going crazy trying to figure it out ourselves. Thank you!
- Cheryl Murphy
Grand Rapids, MI
On time, friendly and fixed my problem!
- Troy Redman
Muskegon, MI
Austin Bectel was very courteous, helpful and professional; a dedicated service person you can count on.
- Diane Nelson
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Technician: Austin Bectel
I called this business because our garage door opener abruptly stopped working. We got a same day appointment set which was very nice. Jordan was friendly and professional. He explained what had happened to it and how he could fix it for us. We are very grateful for the service provided by Precision Garage Door and highly recommend this business to everyone.
- Todd Kempema