Read what people are saying
about Precision Garage Door
Precision Garage Door of Southeast Michiganhas received 1774 reviews, averaging 4.96 Stars:
Detroit, MI
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Detroit, MI
Alex provided great customer service and was very knowledgeable. He did a preventive maintenance assessment and taught me a lot about garage door maintenance. Greatly appreciated. Thank you, Alex Kliza
- Ricarda James
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Detroit, MI
Technician showed me what had to be done and I went with it.
- Leonard Schwartz
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Detroit, MI
They came out twice. The first time the service man left without attempting service because he required perfect tidiness. So I actually did clean up. The second guy said nothing about my opener- which is why I called: He claimed everything about my property was too old, it could not be repaired and then he tried to up sell me to get me to buy 2 new garage doors!
- Wendy Baxter
Wendy, we truly apologize for your experience. Its disappointing to hear our service did not meet your expectations. Your feedback is invaluable, and well address this with our team to ensure better service in the future. Thank you for bringing this to our attention.
New Baltimore, MI
Very knowledgeable did great job installing new springs on garage door and was fast with no issues they will always have my business going forward.
- Angie Birch
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Northville, MI
Mike Brose was great to work with! Very knowledgeable about the products, installation, and everything involved in the process from start finish!!
- Steve Suda
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Lincoln Park, MI
Eric from Precision came out on time and did identify the problem quickly. I had a damaged censor. In our conversation I shared with him the financial burdens that have been overwhelming being below poverty. He told me he had the parts to fix it, but I did too having bought this last yr and using my old censors. He kind of led me to believe he would rewire it, but he took my sensors and swapped them out not using the wire I gave him. It took maybe 2 minutes and it cost my $100.00. I would have been happy with 50. But I do feel like he took advantage, he also never gave me a receipt which the company later emailed me with a fake scribble for my alleged signature. Not the best bargain in price. But Eric was professional, I wish he would have been more clear on just how easy of a fix it was. So over all, I'm glad that the door now works, but do feel the price was high for a simple 2 minute swap out. Peace out
- Greg Bohr
Greg, we appreciate your feedback and are glad the door is working now. We're sorry to hear about your experience with the pricing and communication. Your concerns are important to us, and we'll use this to improve our service in the future. Thank you for sharing your thoughts.
Ypsilanti, MI
After the torsion spring in my old janky garage door gave up the ghost, I called Precision Garage Door. The next day Timothy was out, explained my options, and when I chose a new insulated garage door scheduled the installation right there for me. A week later Terrance came out and couldn't have been more than a couple hours later I had a new, quiet, and most importantly, functioning garage door. I especially appreciated that he took the time to walk me through routine preventative maintenance that will keep it running smoothly for years to come.
- Thomas Kula
Thanks for the fantastic review, Thomas! We're thrilled to hear about your positive experience with Timothy and Terrance. Keeping your garage door functioning smoothly is our priority, and we're glad our team could help. Enjoy your new door and feel free to reach out for any future needs!
Washington, MI
- Matthew Barrett
Thank you for the great rating! We appreciate your business!
Warren, MI
I normally do not give 5 star reviews as a person in the service industry I believe there is always room to improve. However, I am unable find any fault with Precision's process. I was informed garage door mechanisms need maintenance aside from lubricating moving parts. I got two quotes for the work and selected Precision for the work. The tech arrived early but I was notified via text and email. Erik was efficient, polite, and informative. I will be having them back in the fall to replace panel rollers. Definitely recommend Precision
- Jonathan Mcgrail
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Great company and Matt was a great tech. I called Saturday night at 8 pm when our chain broke, and Matt was there at 8:15 Sunday morning to replace it!
- Sarah Giordano
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Lake Orion, MI
Jeff Blehm from Precision Garage Door arrived punctually at my place and explained in details everything that happened and what were the necessary changes and inspections to be done in my garage door. He was fast in his work and explained to my son how to make correct maintenance. I recommend Jeff for anyone who needed the service in future.
- Aureo Sibuya
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Southfield, MI
Pat was great. He came in and assessed the issue. We ended up replacing it with a newer unit, fast efficient and extremely professional. This is my 2x using the company and very impressed with the pricing and service.
- Cornelius Howard
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Wyandotte, MI
Excellent service. Called on a Friday afternoon and rep was out on Saturday morning. Terrance Smith came out to handle repair on Tuesday morning. He was extremely helpful and efficient.
- Carol Simmons
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Plymouth, MI
- Judith Washburn
Thank you for taking the time to leave Precision Garage Door of Southeast Michigan a great rating!
Jeff G. Was a kind and wonderful technician. He explained everything to me.
- Denise Ellerholtz
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Canton, MI
Technician Brian was prompt, detailed and had us sorted and up and running again in a couple of hours. Pleased with his work.
- Jeff Holt
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Royal Oak, MI
I was already impressed with the sales rep. The installer (Ceasar) was amazing. Timely, professional, courteous. To notch install, walked thru the project and explained the maintenance. Highly recommed
- Shelly Hlifka
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Westland, MI
Steve did a great job replacing my garage door spring. Quick and professional service and was very friendly.
- Jackey Chen
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Ortonville, MI
We were able to schedule an appointment within 24 hours of our call. Our tech Jordan Wallace was very knowledgeable and did a great job installing our new garage door opener. He explained everything about it. He also shared information about garage doors for when we need a new one. Highly recommend!!
- Tim Edwards
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Wowza! What great service! Matt B. Took the time to explain what I needed, beyond the obviously broken spring, and why. Since I previously had my garage door serviced three times in less than 10 years, what Matt taught me about my door made perfect sense. Once Matt completed the work, the first thing I noticed was how quietly and smoothly the door now operated. From my initial call to Precision Garage Doors to the completed job, everyone was helpful, professional, and kind.
- Devon Fralick
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Petersburg, MI
Service person was very professional and helpful
- John Kupa
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
On time for all appointments; first service call even though the single service tech was not able to repair by himself, he called the office and scheduled a second service call for the next day for two techs, very professional, very caring and personal techs..if you need service on your garage door, there the ones to call. May not be the least expensive, but knew there stuff, had all the pieces and parts and quickly finished the job.
- Ed Difilippo
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Canton, MI
Had my garage door springs break in the morning. By the afternoon it was fixed, better than new. Patrick Stevens was awesome to work with. Very professional and honest. Will def recommend him and Precision in the future
- Steve Wahlers
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Roseville, MI
Jeff Blehm was at my house an hour early which was great because I didn't have to worry if he was going to show at all. He was very thorough and explained everything Even called his office to make sure things would be right. I would recommend Mr Roof to anyone who wants it done right the first time.
- Patricia Dorshkind
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Detroit, MI
Arrived within time indicated, friendly, identified problem immediately.
- David Teeter
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Detroit, MI
Professional, timely my technician made sure I understood the product and how it operates.
- Kimberly Hanserd
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Detroit, MI
The gentleman that arrived was very professional and courteous. Will call again when I need more service. I have already recommended your business to others.
- Janessa Pender
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Grand Blanc, MI
Reliable, on time within the time frame and affordable.
- Marvin King
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
New Hudson, MI
They came out the same day to get my door working again.
- Michael Humfleet
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
My initial experience is a good one! Precision got right on my request and made it very pleasant. Shawn was friendly and professional and made me feel comfortable. Thank you, Shawn
- Georgia Sanford