Garage Door Repair in Detroit - Page 8

Karl Isern

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My problem happened after our electric power went off in our neighborhood and I needed to unlock the door lock to open the garage door to get our car out. After unlocking the cylinder lock on the door to release the latch that is connected to the motor cable, I could not fully re-install the key lock cylinder. I then called "Precision Door" to fix the problem. I appreciated the quick response when Josh Crudup arrived the next morning to hook up the emergency pull cable and install the lock cylinder with no problem. He then cycled (closed and opened the door) without any problem. It was great to see some one like Josh who knows what to do to fix our lock problem. With my reqest Josh also also sprayed the lubricant on all the door hinges. Thank you Josh Crudup for doing a good job. Karl Isern at 1229 Beechmont Str., Dearborn, MI. 48124.

Paul & Tiffany Krolik

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Had a spring break and they replaced no cost

Susan Groat

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Pat was timely and thorough finding all problems with the door beyond the obvious one that I called about. He completed the diagnosis and corrections within one and a half hours. He was courteous and friendly. I saw a commercial and noticed that the company is local.

Steve Plymouth

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our technician Brian Ciminelli was great. Gave us multiple suggestions and quotes for repair options. No high pressure to “sell up”. Even though we only had 1 door needing repair he inspected both. He arrived on time and was very professional. This company may not be the cheapest but sometimes you get what you pay for.

Bob Rodriguez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

i was very happy with your technician. he explained what the problem was and fixed it. he gave some pointers for the future if i have the same problem again.

Joe Wolosonovich

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision exceeded my expectations. Technician Pat Stevens did a great job identifying the problems and providing options.

Meng Lian

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very generous company with sending professional and kind technicians in a timely manner!

Peggy Behrmann

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dylan was on time, very professional and courteous. He solved our door issue quickly and did not try and sell me anything! I will recommend Precision Garage Door to all of my friends. Great company!

Mark Huckestein & Bridget

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had an excellent experience with Precision Garage Door, thanks to Mike Jolly! He arrived about 10 minutes before our scheduled appointment time, which was greatly appreciated. From the moment he arrived, he was friendly, professional, and extremely knowledgeable. Mike took the time to explain everything to us, answered our questions, and made sure we understood what needed to be done. He estimated the repair would take about an hour and a half, but he completed the work well ahead of schedule without sacrificing quality. Not only did he do a fantastic job, but he was also great to talk to throughout the process. Our garage door now runs so smoothly it practically purrs! Thank you, Mike, and the entire Precision Garage Door team, for coming out and saving the day. We highly recommend your services!

Glenn Nenninger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Found your service online. Signed in for a repair job online late Sunday for a spring replacement on Monday afternoon -- quick scheduling. Mike called late morning Tuesday and said he could come earlier if I wanted. I did, so he arrived in the new time he quoted. Signage on the truck, shirt(?), card from Precision, so I was confident he was who he said he was. Got right to work. Described what he wanted to do -- inspect entire door to make sure everything -- not just the spring -- was in good condition. He then presented me with several options for things he found -- good better best -- and talked me through the details. Essentially, the spring was broke (obvious) and a few other things showed wear and tear. I elected one of the options and he got right to work taking measurements, pulling parts, all of which he had n the truck. He was here about an hour-ish. then he showed me everything he'd done that we'd agreed to. Springs, rollers, safe drums, lift wires. He was polite, gregarious, knowledgeable about the product and repair effort. I'd have him back for a job anytime. Very happy with the results.

Debbie Hendrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service!

Bill Bicknell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mike was great. Detailed everything that was going to be done. Door opens like brand new. Great customer service Mike!

George Mason

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service

Angie Siver

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Just had beautiful replacement garage installed Couldn't be happier this door has windows and I love it So light in garage now Also thanks to Shaun for helping us make selection and pricing and thanks especially to Cesar Ramirez for excellent job installing door clean up and explaining details. Both polite young men. Angie and Bob

Terry Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Highly recommend technician Josh Crudup! He demonstrated exceptional knowledge, and an unwavering commitment to safety. He diagnosed the problem quickly. A true professional who takes pride in their work.

Nicholas Phillips

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Was in need of new garage door remotes from an aged unit. Customer service was accommodating to my schedule to be home, and prompt in answering the phone! On the day of service Dan service person phoned in advanced of arriving and was able to track his exact arrival. Dan was friendly, professional, and patient in answering my questions. Dan was honest in his observations of an old tracking system to match the remotes but said he will investigate while performing maintenance. He was honest with his conclusion about the tracking system in that it worked and was able to make the new remotes work, not necessary to purchase a new unit at this time, but forward me cost for the future. He did not try to persuade me, or flat out tell me I needed a new unit today, etc... I have used Precision Garage Door Service in the past and will continue to call of them for serving my garage door needs!

Patricia Bagozzi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I will only say you have superior customer service. Called your company to ask for help with my key pad and the gaps with my garage door you installed 2 years ago. You scheduled a visit later the same day, The technician Mike Jolly arrived and we talked about what was wrong, I advised the key pad wasn’t working even though I put in fresh batteries, he went right to work and fixed the battery poles and it worked. I told him that I only use the keypad each day for my daily walks, he asked me if my car had keypads, ( I have an older car) so that was a no, he advised me that my Genie opener can be programmed. I was never advised of that when I purchased the door and opener 2 years ago so he said it could be hooked up on my cellphone with an app. Mike was just super, and of course I was pleased that he said it was no charge to me. CUSTOMER SERVICE IS TOP NOTCH. Thank you Precision Doors and Mike Jolly

Carole Vinson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very nice and professional

Alan Engle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great job

Suzanne Schluederberg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The tech Steve arrived early in the timeframe and quickly assessed the repair needs for our 20-year-old garage door. Two hours later the springs, cables, and rollers were replaced. He was personable and professional.

John Krygier

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service was quick, easily scheduled and very professional. Brad Rambo was extremely knowledgable and thorough. It was a pleasant experience to have this company perform the repairs and service. Thank you Precision.

B. Douglas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I scheduled an appointment for a maintenance check of garage doors that had been installed by Precision approximately 3 years ago. The appointment time was between 10am and 2pm. Technician Alex Kliza arrived at 11:20 am. Mr. Kliza promptly went to work. He was pleasant, courteous and professional, assessed my doors and hardware, and made recommendations regarding what I may want to do in the near future.

Philip Washington

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Timely service and complete analysis!

Elaine

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Courteous, prompt, efficient. Doors are quieter now and preventative issues addressed.

Theresa Pangori

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our technician, Josh, was punctual, courteous and professional. He analyzed the problem and offered us options for repair. We highly recommend Precision and Josh!

Chris

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very quick response, technician, Eric, seemed to be knowledgeable, experienced, and personable. Options were explained clearly but without pressure. Once the decision on work was made, Eric got straight to work. While it was a little pricier than hoped, it seems that the quality matches. Pleased with my experience.

ERNIE SAVAS

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision replaced my garage door motor several years ago and at that time I was completely satisfied and wanted to hire a good, reliable firm to replace my broken springs.

Maura McDermott

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The experience was great. Given options with different price points. Pat was very friendly and professional. I would recommend the service.

Craig Hammerberg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very satisfied with the technician, Brad Rambo, professional service . Probem quickly solved.

Robert Quick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician Dylan fixed our issue i no time. He was very friendly , helpful and professional in all our interactions with him.