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Read what people are saying
about Precision Garage Door

Precision Garage Door of Southeast Michigan
has received 1806 reviews, averaging 4.96 Stars:
1 2 3 4 5
Review:

I definitely will use Precision Garage Door of Southwest. Dalton Rhodes was excellent, extremely knowledgeable and very professional. And he made me feel very comfortable and he did a great job!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Great service. Called and they came out within 2 hours.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 09/03/2025
New Doors
Milan, MI
Review:

Good Service knowledgeable and friendly

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Review:

Needed a new garage door opener the technician was knowledgeable and very helpful, he programmed my new opener also explained if I had any issues what I should do he was very nice. I appreciate good service thank you.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 09/02/2025
General Service
Review:

Cesar (technician) from Precision installed my new garage door. He was very professional and thorough. Cesar explained what to do to keep my garage door in perfect shape after installation. The garage door was of the utmost quality. My neighbors say I was getting a new garage door, stopped and asked Cesar for a business card. I enjoyed my entire experience with Precision Garage and will definitely recommend them to others. I'll also be buying my garage door opener soon from them. Awesome service.

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Service Provided:
General Service

Review:

Brian replaced the torsion spring on my garage door as well as other moving parts that were adding resistance to the mechanism. He also gave me maintenance tips to to make sure it lasts longer. I am happy with the quality of work. Service was very prompt as well. I will use them again for maintenance.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 09/01/2025
New Doors
Review:

IF YOU want to pay 3 times the price of other garage companies these are your guys. 75.00 non refundable service call . Then they chatge 3 times as much as other places. They will show up fast but your gonna pay way to much for their services.

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A Response from: Brandon Falone, President

Thank you for your feedback. Were sorry to hear about your experience and are currently looking into the matter. Our team will be in touch with you shortly to follow up and address your concerns. We appreciate your patience and the opportunity to make things right.

Service Provided:
New Doors

1 2 3 4 5
Date: 08/31/2025
General Service
Review:

-

A Response from: Brandon Falone, President

Thank you for the great rating! We appreciate your business!

Service Provided:
General Service

Review:

Great service and very professional service man.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

I didn't receive/ see the quote for maintenance check and parts/labor, but somewhat aware of the cost. Not able to put a new weather strip on the bottom of the door, didn't grease/lube rollers because they had plastic parts and didn't do the other things because "they were fine". Replaced 2 hinges to metal ones because plastic ones were cracked but unable to effectively replace plastic hindges. Technician was nice and answered my questions and my door is very old, however. New doors are way too expensive and looking to further the life of the one I have on my budget. They came out shortly after I made my on- line appt, which was Great! If I had to call again for service I might try another company to see if I get the same answers. The door still clunks down and makes noise but a little quieter with new hinges. I do have piece of mind of knowing what's wrong with it going into winter, especially since I park in the garage. I guess I was expecting more and didn't get it and not 100% confident in explanation as to why . Just that I might get another year or so out of the door I currently have...before needing to replace.

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A Response from: Brandon Falone, President

Thank you for your feedback, Elena. We appreciate your insights and understand your concerns about the maintenance services. It's great to hear that our technician was helpful. We strive for transparency and will work to improve your experience in the future. Your comments will help us enhance our service.

Service Provided:
General Service

1 2 3 4 5
Date: 08/29/2025
New Doors
Flushing, MI
Review:

D smith great guy. Honest. High Quality work.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Review:

Great, quality work. Quick response, I called to schedule a repair at noon and the technician arrived by 2:00.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

I called around 2 pm and got a appointment the same day for between 4 and 8 pm. The technician was here around 4:30 pm and did a full inspection of the door. Not just what I called about. He gave me the results of the inspection with 3 options of work to have done. I chose just to have the inside wall mount opener button replaced that was no working at this time. The technicians name was Josh Crudup. He was vary nice, thorough, professional and knowledgeable. I was not pressured into haven't more done that I could afford at this time. I will definitely call precision garage door again for any future repairs

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

I called Precision this morning wanting some maintenance done on my garage doors. They were both squeaky and didn't seem easy to open anymore. Tim Mason came out in about 2hrs. He adjusted my tracks. Replaced wheels. Adjusted springs and more. They work effortlessly now and I couldn't be happier. Will be calling them for all my garage door needs from now on. What a very professional establishment with very professional individuals working for them.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 08/28/2025
General Service
Review:

Jeff G , my Service man thoroughly inspected my lift mechanism and found the aging system needed Major parts replaced. He showed me where my system failed, the reason for the repairs and the cost involved. He proceeded to complete the work in a very efficient manner.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Garage door spring broke suddenly yesterday evening. Booked an appointment online. Charles S was prompt and got here at 8AM. Did a great job with replacing all moving parts on our 20 year old garage door. Better than new! Thank you Charles and Precision Garage door for very prompt service and a great job!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Great communication and very timely.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Mike was awesome from start to finish.He explained everything gave several options and did great job.Above and beyond.Made the appointment that day.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Had them replace my opener they did a wonderful job, found thing that were done incorrectly. Would definately have them do work for us again. Thank you Precision!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 08/24/2025
General Service
Review:

So happy with my experience with Precision - issue occurred last night, I easily scheduled online, and they were here first thing in the morning. Pat Stevens was the best - super professional, presented multiple options, and got everything done quickly. Highly recommend!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Great experience! Brad found the issue right away and also did some other work to improve the operation of my garage door. No hype just honest truth and no over sell! Greatly appreciated and highly recommend Precision over other companies in the area that I've had out in the past.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Josh the Tech was awesome. He paid attention to detail and explained my options rather than trying to sell me something. I am very pleased with the service and the in depth tutorial that he provided at the end.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 08/21/2025
General Service
Review:

Mark did a fabulous job!! Will ask for him again if needed. Very informative & works fast

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 08/21/2025
General Service
Review:

Josh Crudup delivered benchmark-level, customer focused service. Josh demonstrated Compassion by being patient while I described my situation. Josh was Accountable when he explained options to correct my problems. Josh showed Respect towards me and my wife when checking for our understanding of the details of the solutions to our satisfaction. Josh displayed Enthusiasm with every aspect of the service he provided and the products he offered. The Service Josh provided made us feel comfortable and confident with our decision to choose Precision for our needs now and in the future. Josh CARES!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Jason was totally professional and did a great job

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Joe C of Precision Door installed a Liftmaster garage door opener with the My Q technology today. Joe was great! He was friendly, helpful, and very patient. He explained all of the initial programming steps. Joe answered all my questions. I was very impressed with Joe and his attention to detail.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

We called and scheduled an appointment because our garage door wouldn't close. Cameron Sims came out to look at the situation. He was very knowledgeable and friendly and professional. He explained everything, fixed our door and installed a much needed pin pad opener. He went above and beyond what we had asked for. Whenever the time comes for a repair or the installation of a new door, we will call Precision and will ask for Cameron Sims to come out to our home. Thank you, Cameron!! We appreciate you!! Cindi and Jerry

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 08/17/2025
General Service
Review:

Dylan was are Tech, He was very professional in every step of the process. We had to have 2 new openers installed do to electrical storm. Precision made the whole l very simple. Would highly recommend them.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Precision Garage Doors technician Jeff Bhelm came out to service my request for a garage door today, August 13, 2025 for remote opener replacement. He said he was required to inspect my garage door too. He showed me "three (3) small metal cracks" inside the door when raised and said they could pose a safety hazard if not replaced. I only called for a garage door opener replacement not a sales pitch for a new door! However I called PGD because of their TV commercials. Perhaps in the near future I will.probably consider them for a new garage foor. Jeff was just doing his job and left a brochure just in case... I was satisfied with the new garage door opener programmed to my existing system. Service call charge is $75.00 however it is part of the inspection tion

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

my technician, Dylan Smith-Gailey was awesom. he explained everything thoroughly. he gave me very honest opinions re what i might need and several choices of work that could be done.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

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Precision Garage Door of Southeast Michigan
office: (734) 219-3380
12811 Premier Center Ct
Plymouth, MI 48170
Precision Garage Door of Southeast Michigan (Ann Arbor)
Office: (734) 219-3391
3300 Washtenaw Ave
Ste 295

Ann Arbor, MI 48104
Precision Garage Door of Southeast Michigan (Grosse Pointe)
Office: (313) 355-0998
20233 Mack Ave
Gross Pointe Woods, MI 48236