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about Precision Garage Door

Precision Garage Door of Southeast Michigan
has received 1765 reviews, averaging 4.96 Stars:
1 2 3 4 5
Review:

Great, quality work. Quick response, I called to schedule a repair at noon and the technician arrived by 2:00.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

I called around 2 pm and got a appointment the same day for between 4 and 8 pm. The technician was here around 4:30 pm and did a full inspection of the door. Not just what I called about. He gave me the results of the inspection with 3 options of work to have done. I chose just to have the inside wall mount opener button replaced that was no working at this time. The technicians name was Josh Crudup. He was vary nice, thorough, professional and knowledgeable. I was not pressured into haven't more done that I could afford at this time. I will definitely call precision garage door again for any future repairs

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

I called Precision this morning wanting some maintenance done on my garage doors. They were both squeaky and didn't seem easy to open anymore. Tim Mason came out in about 2hrs. He adjusted my tracks. Replaced wheels. Adjusted springs and more. They work effortlessly now and I couldn't be happier. Will be calling them for all my garage door needs from now on. What a very professional establishment with very professional individuals working for them.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 08/28/2025
General Service
Review:

Jeff G , my Service man thoroughly inspected my lift mechanism and found the aging system needed Major parts replaced. He showed me where my system failed, the reason for the repairs and the cost involved. He proceeded to complete the work in a very efficient manner.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Garage door spring broke suddenly yesterday evening. Booked an appointment online. Charles S was prompt and got here at 8AM. Did a great job with replacing all moving parts on our 20 year old garage door. Better than new! Thank you Charles and Precision Garage door for very prompt service and a great job!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Great communication and very timely.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Mike was awesome from start to finish.He explained everything gave several options and did great job.Above and beyond.Made the appointment that day.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Had them replace my opener they did a wonderful job, found thing that were done incorrectly. Would definately have them do work for us again. Thank you Precision!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 08/24/2025
General Service
Review:

So happy with my experience with Precision - issue occurred last night, I easily scheduled online, and they were here first thing in the morning. Pat Stevens was the best - super professional, presented multiple options, and got everything done quickly. Highly recommend!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Great experience! Brad found the issue right away and also did some other work to improve the operation of my garage door. No hype just honest truth and no over sell! Greatly appreciated and highly recommend Precision over other companies in the area that I've had out in the past.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Josh the Tech was awesome. He paid attention to detail and explained my options rather than trying to sell me something. I am very pleased with the service and the in depth tutorial that he provided at the end.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 08/21/2025
General Service
Review:

Mark did a fabulous job!! Will ask for him again if needed. Very informative & works fast

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 08/21/2025
General Service
Review:

Josh Crudup delivered benchmark-level, customer focused service. Josh demonstrated Compassion by being patient while I described my situation. Josh was Accountable when he explained options to correct my problems. Josh showed Respect towards me and my wife when checking for our understanding of the details of the solutions to our satisfaction. Josh displayed Enthusiasm with every aspect of the service he provided and the products he offered. The Service Josh provided made us feel comfortable and confident with our decision to choose Precision for our needs now and in the future. Josh CARES!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Jason was totally professional and did a great job

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Joe C of Precision Door installed a Liftmaster garage door opener with the My Q technology today. Joe was great! He was friendly, helpful, and very patient. He explained all of the initial programming steps. Joe answered all my questions. I was very impressed with Joe and his attention to detail.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

We called and scheduled an appointment because our garage door wouldn't close. Cameron Sims came out to look at the situation. He was very knowledgeable and friendly and professional. He explained everything, fixed our door and installed a much needed pin pad opener. He went above and beyond what we had asked for. Whenever the time comes for a repair or the installation of a new door, we will call Precision and will ask for Cameron Sims to come out to our home. Thank you, Cameron!! We appreciate you!! Cindi and Jerry

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 08/17/2025
General Service
Review:

Dylan was are Tech, He was very professional in every step of the process. We had to have 2 new openers installed do to electrical storm. Precision made the whole l very simple. Would highly recommend them.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Precision Garage Doors technician Jeff Bhelm came out to service my request for a garage door today, August 13, 2025 for remote opener replacement. He said he was required to inspect my garage door too. He showed me "three (3) small metal cracks" inside the door when raised and said they could pose a safety hazard if not replaced. I only called for a garage door opener replacement not a sales pitch for a new door! However I called PGD because of their TV commercials. Perhaps in the near future I will.probably consider them for a new garage foor. Jeff was just doing his job and left a brochure just in case... I was satisfied with the new garage door opener programmed to my existing system. Service call charge is $75.00 however it is part of the inspection tion

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

my technician, Dylan Smith-Gailey was awesom. he explained everything thoroughly. he gave me very honest opinions re what i might need and several choices of work that could be done.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Pat Stevens came through for the win. Diagnosis and communication was clear and explained well. Pat knows all the tricks of a pro and tuned up my 20 year old garage door. A lot of moving parts were well worn out , but he had all the correct parts and options at hand to replace them. Well worth the cost and effort. Other garage door installers had budged up the job , Pat corrected these mistakes and resolved every issue

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Got a same day visit from Steve Wells for my garage door issues. It was super easy to schedule and Steve was both very professional in identifying key components that would improve our garage door. Took only an hour for the repairs!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Needed a new garage door opener and ended up having the garage door hinges, springs and rollers replaced as well. The technician Dylan was outstanding. Explained everything that could be done, left it up to me, and things that should be done. He was fast, efficient and went above and beyond what was required. Steller service. Highly recommend this company for any garage door needs.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Called precision for a repair and had a less than good exxperience. They had no clue whatwas wrong with my garage door lift system. After talking about 10 minutes about what could be wrong, the cables were mentioned by me and they asked if I wanted them replaced, I said sure because they were not lifting at the same time causing one or both sides to come off the pully. Seemed like it could be the problem. They did not know and I went with what seemed to be the issue. I needed my door fixed, car was trapped inside so I agreed to replacing the cables partly due to their overcharging for a diagnosis fee, just to come out and look at the door, even if they did no work or had no solution. and needing it fix that day. So $300 + later and still no fixed door. I called another company and he knew right away what was wrong, and fixed in in 35 minutes and charged $90 I would say steer clear of precision, that are anything but precision.

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A Response from: Owner

Thank you for your feedback, Glenn. We're sorry to hear about your experience from two years ago. We strive for excellence and will use your comments to improve our service. Thank you for sharing your thoughts, and we hope to regain your trust in the future.

Service Provided:
General Service

1 2 3 4 5
Date: 08/11/2025
General Service
Review:

Excellent service from Daniel Duvall. Very informative and diagnosed the problem. He was efficient and made sure we knew what to do.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

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A Response from: Owner

Thank you for taking the time to leave Precision Garage Door of Southeast Michigan a great rating!

Service Provided:
General Service

Review:

Pat Stevens came out on a very HOT Sunday to check our garage door opener which was on the Fritz. We opted for a new one that is sooo quiet!! He did a terrific job under very warm conditions. Thank You!!!!!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Joey was the best to work with. Very professional and courteous on the job.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

I couldn't be more happy with the service I received. Kind, courteous workers that went over and beyond to get the job done.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 08/08/2025
New Doors
Royal Oak, MI
Review:

Matt replaced my garage door opener, and he was fantastic. He was friendly, personable, knowledgeable and professional!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

Review:

They wanted to charge us $1400 to fix the springs. There was a service charge of $75 which we paid and the guy had the garage opened but closed it and told us it was another $100 to get it back opened (our cars inside). We called another company and they fixed the garage door for $345. Precision was just looking to sell us a new door. The guy thought if the repair was high enough we would just spring for a new one. Not good business!

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A Response from: Owner

Thank you for sharing your experience, Renee. Were sorry to hear about the frustration you faced. We strive for transparency and value in our services. Your feedback is important to us as we work to improve. We appreciate you bringing this to our attention.

Service Provided:
General Service

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Precision Garage Door of Southeast Michigan
office: (734) 219-3380
12811 Premier Center Ct
Plymouth, MI 48170
Precision Garage Door of Southeast Michigan (Ann Arbor)
Office: (734) 219-3391
3300 Washtenaw Ave
Ste 295

Ann Arbor, MI 5174
Precision Garage Door of Southeast Michigan (Grosse Pointe)
Office: (313) 355-0998
20233 Mack Ave
Gross Pointe Woods, MI 48236