Read what people are saying
about Precision Garage Door
Precision Garage Door of Southeast Michiganhas received 5 reviews, averaging 2.00 Stars:
Farmington, MI
Thanks for sharing your experience, Brian. We're glad our tech was prompt and friendly, but were sorry to hear you felt our pricing was high. We appreciate your feedback and will use it to improve our services and transparency. Your insights help us serve our customers better.
Lincoln Park, MI
Eric from Precision came out on time and did identify the problem quickly. I had a damaged censor. In our conversation I shared with him the financial burdens that have been overwhelming being below poverty. He told me he had the parts to fix it, but I did too having bought this last yr and using my old censors. He kind of led me to believe he would rewire it, but he took my sensors and swapped them out not using the wire I gave him. It took maybe 2 minutes and it cost my $100.00. I would have been happy with 50. But I do feel like he took advantage, he also never gave me a receipt which the company later emailed me with a fake scribble for my alleged signature. Not the best bargain in price. But Eric was professional, I wish he would have been more clear on just how easy of a fix it was. So over all, I'm glad that the door now works, but do feel the price was high for a simple 2 minute swap out. Peace out
- Greg Bohr
Greg, we appreciate your feedback and are glad the door is working now. We're sorry to hear about your experience with the pricing and communication. Your concerns are important to us, and we'll use this to improve our service in the future. Thank you for sharing your thoughts.
Detroit, MI
Except for a very positive and helpful quote from sales, we have had an extremely difficult time with this company. The first installation visit resulted in two missing features we had purchased. The next team fixed those mistakes, but claimed the initial installation had many other errors that a layperson wouldn't notice. I was told a third visit would occur, but if it did, no one notified me. We then scheduled a fourth visit for additional repairs. Then, within six months of installation, the keypad stopped consistently working. Precision has not charged extra for additional visits, although that may be because we purchased repair coverage. Every repair has been time-consuming to schedule and attend. This company charges incredibly high prices for their work and I do not recommend them in the least.
- Colleen Mclellan
Hi Colleen, thank you for sharing your experience with us. We're sorry to hear about the challenges you faced during the installation process and with the keypad. Your feedback is crucial for us to improve our services. We appreciate your patience and will work hard to address these issues.
I called precision garage door and received a quote of approximately $850 to fix a broken spring on my two car garage door. Yes, they were Willing to come out on a Sunday , very kind, very friendly. very polite and very expensive. I called Mikes garage in Redford and they came out today. They fix the hinge for me at no charge and the total for my two springs replacement on my two car garage door was $290. Thats a hell of a price difference.
- Patricia Hinojosa
Hi Pat, thank you for sharing your experience with Precision Garage Door. We appreciate your feedback and will take it into consideration as we strive to provide exceptional service to all our customers. If you should have any additional questions or concerns, please call our Customer Care Team directly at 800-DOOR-REPAIR (ext. 5202)
Clinton Township, MI
I will never use or recommend this company ever again. Extremely over priced for what service was needed. Unfortunately for me I was in a position in which I had no choice, and I feel that played a part in the price for my service. I had one spring break on my door. It cost me over $700.00. I was told I had to replace both springs and the bearings as well. Pretty steep price for a 2 hour job.
- Todd Provencher
Had a spring break over the weekend and called Precision. Tech came out same day at scheduled time. Told me I needed 2 new springs, cables and new bearings. Quoted out 3 different packages ranging from $1900-$1200 all of which sounded ridiculous to me. I ended up calling another local garage repair business and had both springs and cables replaced for $395. They also said my bearings looked good but would recommend switching them next time I need a spring replacement. He said those would be $65/ea. End of the day I saved $805 on the repair. My advice, shop around. These guys are WAAAY OVERPRICED. Gave 2 stars because the tech showed up on time and was friendly.
- Brian Grimes