has received 1979 reviews, averaging 5.00 Stars:
Plymouth, MI
Chelsea, MI
i was very happy with your technician. he explained what the problem was and fixed it. he gave some pointers for the future if i have the same problem again.
- Bob Rodriguez
New Boston, MI
Precision exceeded my expectations. Technician Pat Stevens did a great job identifying the problems and providing options.
- Joe Wolosonovich
Canton, MI
Very generous company with sending professional and kind technicians in a timely manner!
- Meng Lian
Dylan was on time, very professional and courteous. He solved our door issue quickly and did not try and sell me anything! I will recommend Precision Garage Door to all of my friends. Great company!
- Peggy Behrmann
Westland, MI
We had an excellent experience with Precision Garage Door, thanks to Mike Jolly! He arrived about 10 minutes before our scheduled appointment time, which was greatly appreciated. From the moment he arrived, he was friendly, professional, and extremely knowledgeable. Mike took the time to explain everything to us, answered our questions, and made sure we understood what needed to be done. He estimated the repair would take about an hour and a half, but he completed the work well ahead of schedule without sacrificing quality. Not only did he do a fantastic job, but he was also great to talk to throughout the process. Our garage door now runs so smoothly it practically purrs! Thank you, Mike, and the entire Precision Garage Door team, for coming out and saving the day. We highly recommend your services!
- Mark Huckestein & Bridget
Northville, MI
Found your service online. Signed in for a repair job online late Sunday for a spring replacement on Monday afternoon -- quick scheduling. Mike called late morning Tuesday and said he could come earlier if I wanted. I did, so he arrived in the new time he quoted. Signage on the truck, shirt(?), card from Precision, so I was confident he was who he said he was. Got right to work. Described what he wanted to do -- inspect entire door to make sure everything -- not just the spring -- was in good condition. He then presented me with several options for things he found -- good better best -- and talked me through the details. Essentially, the spring was broke (obvious) and a few other things showed wear and tear. I elected one of the options and he got right to work taking measurements, pulling parts, all of which he had n the truck. He was here about an hour-ish. then he showed me everything he'd done that we'd agreed to. Springs, rollers, safe drums, lift wires. He was polite, gregarious, knowledgeable about the product and repair effort. I'd have him back for a job anytime. Very happy with the results.
- Glenn Nenninger
Ypsilanti, MI
Great service!
- Debbie Hendrick
Westland, MI
Mike was great. Detailed everything that was going to be done. Door opens like brand new. Great customer service Mike!
- Bill Bicknell
Southgate, MI
Great service
- George Mason
Berkley, MI
Just had beautiful replacement garage installed Couldn't be happier this door has windows and I love it So light in garage now Also thanks to Shaun for helping us make selection and pricing and thanks especially to Cesar Ramirez for excellent job installing door clean up and explaining details. Both polite young men. Angie and Bob
- Angie Siver
Westland, MI
Highly recommend technician Josh Crudup! He demonstrated exceptional knowledge, and an unwavering commitment to safety. He diagnosed the problem quickly. A true professional who takes pride in their work.
- Terry Williams
Livonia, MI
Was in need of new garage door remotes from an aged unit. Customer service was accommodating to my schedule to be home, and prompt in answering the phone! On the day of service Dan service person phoned in advanced of arriving and was able to track his exact arrival. Dan was friendly, professional, and patient in answering my questions. Dan was honest in his observations of an old tracking system to match the remotes but said he will investigate while performing maintenance. He was honest with his conclusion about the tracking system in that it worked and was able to make the new remotes work, not necessary to purchase a new unit at this time, but forward me cost for the future. He did not try to persuade me, or flat out tell me I needed a new unit today, etc... I have used Precision Garage Door Service in the past and will continue to call of them for serving my garage door needs!
- Nicholas Phillips
Westland, MI
I will only say you have superior customer service. Called your company to ask for help with my key pad and the gaps with my garage door you installed 2 years ago. You scheduled a visit later the same day, The technician Mike Jolly arrived and we talked about what was wrong, I advised the key pad wasn’t working even though I put in fresh batteries, he went right to work and fixed the battery poles and it worked. I told him that I only use the keypad each day for my daily walks, he asked me if my car had keypads, ( I have an older car) so that was a no, he advised me that my Genie opener can be programmed. I was never advised of that when I purchased the door and opener 2 years ago so he said it could be hooked up on my cellphone with an app. Mike was just super, and of course I was pleased that he said it was no charge to me. CUSTOMER SERVICE IS TOP NOTCH. Thank you Precision Doors and Mike Jolly
- Patricia Bagozzi
Pontiac, MI
Very nice and professional
- Carole Vinson
Westland, MI
Great job
- Alan Engle
Ann Arbor, MI
The tech Steve arrived early in the timeframe and quickly assessed the repair needs for our 20-year-old garage door. Two hours later the springs, cables, and rollers were replaced. He was personable and professional.
- Suzanne Schluederberg
Riverview, MI
Service was quick, easily scheduled and very professional. Brad Rambo was extremely knowledgable and thorough. It was a pleasant experience to have this company perform the repairs and service. Thank you Precision.
- John Krygier
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Technician: Brad Rambo
Ypsilanti, MI
I scheduled an appointment for a maintenance check of garage doors that had been installed by Precision approximately 3 years ago. The appointment time was between 10am and 2pm. Technician Alex Kliza arrived at 11:20 am. Mr. Kliza promptly went to work. He was pleasant, courteous and professional, assessed my doors and hardware, and made recommendations regarding what I may want to do in the near future.
- B. Douglas
Farmington, MI
Timely service and complete analysis!
- Philip Washington
Courteous, prompt, efficient. Doors are quieter now and preventative issues addressed.
- Elaine
Grosse Pointe, MI
Our technician, Josh, was punctual, courteous and professional. He analyzed the problem and offered us options for repair. We highly recommend Precision and Josh!
- Theresa Pangori
White Lake, MI
Very quick response, technician, Eric, seemed to be knowledgeable, experienced, and personable. Options were explained clearly but without pressure. Once the decision on work was made, Eric got straight to work. While it was a little pricier than hoped, it seems that the quality matches. Pleased with my experience.
- Chris
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Technician: Eric Heckroth
Troy, MI
Precision replaced my garage door motor several years ago and at that time I was completely satisfied and wanted to hire a good, reliable firm to replace my broken springs.
- ERNIE SAVAS
Brighton, MI
The experience was great. Given options with different price points. Pat was very friendly and professional. I would recommend the service.
- Maura McDermott
Manchester, MI
Very satisfied with the technician, Brad Rambo, professional service . Probem quickly solved.
- Craig Hammerberg
Rochester, MI
Technician Dylan fixed our issue i no time. He was very friendly , helpful and professional in all our interactions with him.
- Robert Quick
Harper Woods, MI
Brian was very professional, arrived on time, and explained everything about the issues with my garage door and motor to me. He helped answer my questions as well about the garage door not staying down.
- Tara
Detroit, MI
Daniel provided excellent customer service!!
- Beverly Watts
Westland, MI
We received superior customer service when that time came. Great troubleshooting of issue at hand with a quick and accurate resolution.
- Richard Zarczynski
Our technician Brian Ciminelli was great. Gave us multiple suggestions and quotes for repair options. No high pressure to “sell up”. Even though we only had 1 door needing repair he inspected both. He arrived on time and was very professional. This company may not be the cheapest but sometimes you get what you pay for.
- Steve Plymouth