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about Precision Garage Door

Precision Garage Door of Southeast Michigan
has received 1765 reviews, averaging 4.96 Stars:
1 2 3 4 5
1 2 3 4 5
Date: 02/12/2025
New Doors
Royal Oak, MI
Review:

The staff is very knowledgeable and professional. Great to work with throughout the entire process. Would highly recommend

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

Review:

On time and honest service.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

From the first contract with precision it was a good start, making the appointment and getting service out for an estimate was great fast appointment. My appointment was for 8 A.M. and my service person was Jordan Wallace and he was here at 8 A.M. I was impressed and my installation of my 2 garage door openers was fast and efficient. Thank you so much Jordan.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 02/06/2025
New Doors
Review:

Very quick to respond to my garage not working. I had to get a new garage door and installed in under a weeks time. Actual installation took only about 3 hours

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Review:

The tech was on time, very friendly, explained what he was doing each step of the inspection process. I also called in for a same day repair call. Very great experience!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 02/05/2025
New Doors
Ann Arbor, MI
Review:

Precision very professionally responded to my garage door repair need. Tim, came 1 day after calling with his analysis, estimates, and options. 2 days later my door was installed promptly by expert John. Precision will be my garage door solutions from now! Thanks to the Precision team!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

1 2 3 4 5
Date: 02/05/2025
General Service
Review:

Steve was 100% professional. He arrived as he said he would - on time. He was engaging and. made sure that I understood the aspect and details of the installation. He wax was more than willing to answer all questions. I had had a very challenging day but he was great! Having said that, as requested, I had sent text massages with a question and no one has yet responded

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Mark did very good job,very informative,showed all possible things that could fail later with age.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

On Friday night, Jan31, the garage door would cycle down but it would not go up and made terrible noise when it tried...plus the door opener mechanism shook like it would be torn off the ceiling and the belt was ready to snap. I pulled off the cover and found the main drive gear was destroyed. The next morning, Saturday, I called at 9:30am hoping to get a convenient appointment in a week or two. The receptionist said that someone could come out right away. At 10:15am Steve Wells was ringing the door bell. In 15 minutes, he had the opener, the garage door, the spring, cables, roller wheels and hinges inspected and provided his recommendations. He said that he had been in the business over 20 years and his expertise was obvious and reassuring. The LiftMaster door closer had been in operation since my house was built in 1994, which he said was way beyond any normal life expectancy. (My son-in-law bought a "newer," used home and his garage door opener self destructed in 8 years. So I decided to go with the Liftmaster product again. So far it has proven to be a pleasantly surprising, positive experience. I would expect some improvement in the product, since it's was 30 years old, but the improvements are dramatic. The opener is quiet and the door movement is swift with reaction time surprisingly quick. Steve balanced the door spring pressure and all of the moving parts so that the system works like a Swiss watch. He installed all of the accessories, inside and out, set all of the electrical components, explained all of the features and was ready to leave with, no trash left behind, within 2 1/2 hours. I could have struggled to do it myself, as I have been a technician for years, but the service, expertise, accuracy and the quality products offered made the investment worthwhile for me. If there is an opportunity to request Steve to do any work for you in S E Michigan, I would even wait for an for an opportunity to get on his appointment calendar if I needed future assistance. Like finding a good MD, you stick with a good one when you find one.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 02/03/2025
General Service
Review:

Came out on a Sunday tech Jordan was great!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Came home to a broken cable and spring on a Sunday afternoon. I called Precision Garage Door Service, and 40 minutes later, my repair tech, Brad Rambo was at my house. Brad was fabulous! I highly recommend Precision Garage Door Service. Open 24/7 offering quality parts, excellent service and repair you can rely on.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

My tech Pat Stevens gave a couple options from which I chose the yet still affordable best option. The previous work wasn't done that way, which is why my previous spring broke. The attached pics are clearly before and after. Pat was on time, friendly and professional. I can now lift my garage door with a finger whereas before it required two people. As a disabled veteran, that's huge when the power goes out. Garage doors done right is a slogan they delivered on, and Pat and Precision Garage Doors come highly recommended by me.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

First class operation from start to finish - very happy with new door and opener - Josh Abt was professional and did an outstanding job with Precision Garage door

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Review:

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A Response from: Owner

Thank you for the great rating! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 01/28/2025
New Doors
Livonia, MI
Review:

Im disappointed that my garage door is still not right. It was installed last Thursday but the top panel was measured incorrectly back in early December, the 2nd I think, so. It took a long time to get. Now Im not even able to get into my garage since the only way to enter is through the garage which cant open. I was told they would rush the panel but I havent heard any thing yet.

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A Response from: Owner

Dawn, we sincerely apologize for the inconvenience you've experienced with your garage door. We understand how frustrating this must be and are actively working to resolve the issue. Your feedback is important to us, and we appreciate your patience as we expedite the replacement panel. Thank you for bringing this to our attention. We tried calling and left a voicemail. Can you please call our office 313-217-2590. Thank you!

Service Provided:
New Doors

Review:

Scheduling was a breeze. Pat was timely and corrected a number of issues. Our door has never worked better!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 01/27/2025
General Service
Review:

Joey C. provided professional, friendly service. I was completely satisfied with the service provided. I would highly recommend Precision to any one.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Steve Wells was able to come out first thing in the morning and repair my garage door in no time. Had already all the equipment with him to get the job done. Replaced broken spring and made cost-effective recommendations and repairs to save me money down the road. Would highly recommend this company and person for all future garage door repair needs.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Brad was very friendly, personable and knowledgeable. Was not a pushy salesman at all. Told us what was needed and showed us our options. Would definitely recommend this company to others.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Responsive, professional service, highly recommend.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Our automatic garage door was opening very slowly. Eventually, we realized that one of the two tension springs was broken. We called Precision late in the afternoon, and they came out the very next morning. Joseph was the technician. He explained exactly what needed to be done. And through an inspection determined a few minor issues that would likely be addressed. We agreed to the entire repair, and he took care of everything in a timely and professional manner. Upon completion, Joseph showed us everything that he did, cleaned up - and asked if we had any further questions. We are very happy with the job and I highly recommend Precision Garage Door for any garage door needs!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 01/25/2025
General Service
Review:

Joey was a absolute gentleman who is very knowledgeable and attentive to his work. He was definitely on time. Easy to understand and someone any client would love to have as someone to enter your home. Precision Door is very lucky to have a employee that represents their company such as Joey.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Shawn was very helpful and explained the repairs needed, pointing out the areas of concern. It was informative. Efficient and friendly. It is not inexpensive, but the repairs/replacements were needed.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

The Tech, Mark was excellent! Very professional and knowledgeable about the product.( Liftmaster)

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Tim was excellent. Courteous. Good explanations

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Went very well

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Brian our technician arrived on time evaluated the repair on the coldest day and replaced springs rollers in an efficient manner and was very professional. Excellent service and work and performance.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Turned up quickly and fixed the problems

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Outstanding work from Cesar V and Terrance S from Precision Garage Door. First thing arrived early, second thing they removed the old door carefully and put the new one up with care, and third, they respected our property and cleaned up everything. Thank you for your care

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Percision Garage was professional, timely, and very knowledgeable. I would highly recommend the company.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

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Precision Garage Door of Southeast Michigan
office: (734) 219-3380
12811 Premier Center Ct
Plymouth, MI 48170
Precision Garage Door of Southeast Michigan (Ann Arbor)
Office: (734) 219-3391
3300 Washtenaw Ave
Ste 295

Ann Arbor, MI 5174
Precision Garage Door of Southeast Michigan (Grosse Pointe)
Office: (313) 355-0998
20233 Mack Ave
Gross Pointe Woods, MI 48236