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Read what people are saying
about Precision Garage Door

Precision Garage Door of Southeast Michigan
has received 1806 reviews, averaging 4.96 Stars:
1 2 3 4 5
Review:

Excellent customer service

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

First, and foremost, I appreciated the fact that Precision had a live person answering the phone. Not an automated system. My technician was in immediate communication with me once my service order was placed. Matthew Boutin, was very professional as he showed me what the issues with my garage system were. He even went so far as to tell me what each part's role was with my system. Matthew provided several quotes, with great detail, so that I could make an educated decision. Once my choice was made, Matthew got right to work and finished the job to my satisfaction. I would highly recommend Precision and Matthew in the future. I had a very pleasant experience from call to finish. Thanks Matthew!!!!!!!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 10/14/2025
New Doors
Livonia, MI
Review:

Both Josh who came for the consultation and the installer (cant remember his name) were great. They were both knowledgeable and very courteous. I am very pleased.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

1 2 3 4 5
Date: 10/14/2025
General Service
Review:

Mike our sales rep was informative and professional. Terrence was our installer and he was great!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Had a spring break over the weekend and called Precision. Tech came out same day at scheduled time. Told me I needed 2 new springs, cables and new bearings. Quoted out 3 different packages ranging from $1900-$1200 all of which sounded ridiculous to me. I ended up calling another local garage repair business and had both springs and cables replaced for $395. They also said my bearings looked good but would recommend switching them next time I need a spring replacement. He said those would be $65/ea. End of the day I saved $805 on the repair. My advice, shop around. These guys are WAAAY OVERPRICED. Gave 2 stars because the tech showed up on time and was friendly.

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A Response from: Brandon Falone, President

Thanks for sharing your experience, Brian. We're glad our tech was prompt and friendly, but were sorry to hear you felt our pricing was high. We appreciate your feedback and will use it to improve our services and transparency. Your insights help us serve our customers better.

Service Provided:
General Service

Review:

Jeff was our technician. He was a real pleasure to work with -- knowledgeable, friendly, professional. He answered all our questions and saved us some money too.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Awesome service. Came out last minute on a Saturday and were extremely professional

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Out Technician Steve Wells was right on time friendly and professional. He went over our door top to bottom and showed the parts that were warn and needed repair. He also pointed out the parts that were in good shape and the maintenance we should do quarterly to keep them in shape. Very pleased with the entire process. I would recommend Precision Door and Steve to anyone looking for garage door work.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Steve, our technician, resolved our issues immediately. He throughly inspected our garage door and showed us other issues with the door. Not only is Steve a great person to work with Precision Garage Door was able to schedule him to call on us the same day. We would highly recommend both Steve and the company for future work.

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A Response from: Brandon Falone, President

Thank you, Jim! We appreciate your feedback about Steve and are happy to hear he provided such great service. It's our goal to ensure quick and effective solutions for our customers. Your recommendation means a lot to us!

Service Provided:
General Service

Review:

Josh Crudup was great. Very friendly and personable and most importantly, installed a new garage door opener that works!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

-

A Response from: Brandon Falone, President

Thank you for taking the time to leave Precision Garage Door of Southeast Michigan a great rating!

Service Provided:
General Service

Review:

Dylan was absolutely wonderful. His knowledge and expertise were amazing. Explained everything with pictures and then came up with several options so I could make a decision with cost in mind. Never used this company before but recommend them highly.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Review:

Our experience with Precision was great. Tim Mason came out and did an evaluation after wed been having trouble with our door/opener. His findings were precise and meaningful for our safety and convenience. He gave us a breakdown on cost and installation for a new door and opener with several options. The next day Jason came out and installed our and opener efficiently and gave us the walk through on its operation and owner care. Two hours or so to put in our new product after clearing out our old stuff was amazing.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

The techs name, Pat Stevens, did a fantastic job. He went way beyond the norm to make sure that everything was done properly. He secured loose fittings replaced needed parts and cleaned up after he was through. I would highly recommend him to anyone.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

I was very pleased with my service - my techs name was Mark and he did a very good job and I was extremely please with his work performance and his professionalism- I would highly recommend Precision Garage repair if you are in need of garage repairs...Thanks Mr. Bush..

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Great experience, excellent tech, and quick service, thanks to Jeff B.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 10/09/2025
General Service
Review:

My garage door would not open correctly and I could not manually open it either. I called Precision and received an appointment immediately. Jordan explained to me the issue and informed me of the repair solutions. The repair was completed very quickly. I would use Precision for all my garage door repairs in the future.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 10/08/2025
General Service
Review:

Super nice, fast, and professional. Highly recommended.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

We needed our garage door srviced as it came off the track and couldn't get our cars out of garage Dalton came out on Sunday 10/4, was able to get door open to remove both cars. Dalton pointed out that our garage door was over 20 years old, and we decide to purchase new door. On Friday, 10/17 Josh arrived as scheduled, walked us thru everything he was to do. He came at 9:00,and by noon was finished. Josh explained what he did and answered every question. I want to give both Dalton and Josh , and hope that Precision Door rewards them for the GREAT employees they have.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Excellent service. Garage door wasn't functioning properly by remote control. Technician Mike Jolly came resolved the issue, pointed out maintenance issues that needed to be resolved, explained them clearly and answered all my questions. I agreed to get all the issues taken care of to avoid any future problems. Mike was friendly, courteous, and is an expert in his profession. The service price was reasonable and work guaranteed. I recommend Precision to everyone that needs garage service.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Problem identified and explained well. Solution was easy to understand and included cost break down. Job was executed well

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

He was very professional and took his time.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

1 2 3 4 5
Date: 10/02/2025
General Service
Review:

-

A Response from: Brandon Falone, President

Thank you for taking the time to leave Precision Garage Door of Southeast Michigan a great rating!

Service Provided:
General Service

Review:

Brian arrived quickly after I called requesting emergency service. My garage door would not close. Brian fully assessed the issue and fixed the problem right away. Great service indeed.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 10/01/2025
General Service
Review:

Great expert service

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Jeff Blehm at Precision Garage Door did a great job fixing my garage door.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Our wall mounted garage door opener button was not working properly though the remote and keypad were. We called Precision Garage Door Service and Eric Hathaway came to our home the same day I called. He was very personable, professional and knowledgeable. It was an intermittent problem but he was able to diagnose and resolve it quickly. He allowed me to watch him work and was very patient answering my questions and explaining what he was doing and why. He also took the time to look at our doors (one single and one double) and openers and offer advice for future maintenance. I was very impressed with him and with Precision Garage Door and got his card and stickers for the doors so if I have any issues in the future, I will definitely call! The price was very reasonable.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 10/01/2025
New Doors
Howell, MI
Review:

Installation was done with 100% accuracy by a 100% employee. He finished and walked us through every step and cleanup was done completely. I would recommend Precision Garage Door and the installer to anyone looking for a great door at a reasonable cost.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Review:

First n Foremost the employees that came to give me the price and the young man that installed both garage doors did a super job and he swept the garage floor.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Daniel was quick professional and informative. Couldnt be happier with the service and how quick they responded. Thank you again!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

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Precision Garage Door of Southeast Michigan
office: (734) 219-3380
12811 Premier Center Ct
Plymouth, MI 48170
Precision Garage Door of Southeast Michigan (Ann Arbor)
Office: (734) 219-3391
3300 Washtenaw Ave
Ste 295

Ann Arbor, MI 48104
Precision Garage Door of Southeast Michigan (Grosse Pointe)
Office: (313) 355-0998
20233 Mack Ave
Gross Pointe Woods, MI 48236