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Precision Garage Door of Detroit
has received 1952 reviews, averaging 5.00 Stars:
1 2 3 4 5
Review:

I had a broken lift cable on my door, and a little damage from unknowingly trying to open it. Based on positive feedback in the community, and after leaving a few voicemails to companies on the Saturday afternoon it happened, I found Precision online, and was able to make an appointment on their portal. This included a brief description of the issue, and a selection of available times. I picked the first window that Monday morning. Communication was great from booking the appointment to Eric's arrival promptly at 7:15am. A quick look at the issue, and I was out of luck. Another contractor-grade install that just gave out after losing its durability, and a product that Precision doesn't service. I couldn't find who had repaired the internal spring 5-6 years prior (and no service sticker), so I was left with two choices: upgrade to the external torsion spring, or find someone who services the brand of door (still waiting on 3 voicemail call backs). Eric gave me some time after detailing what the retrofit/conversion would include, cost, and time. He checked that he had the right sizes and parts on his truck while I decided. Having a financing partner greatly assisted in the decision to go ahead with the repair. He said about 2 hours, and despite the questions I asked, his detailed explanations, and friendly conversation, he was done in 2 hours, including small fixes to the track attachments and safety feature alignment. He was professional, courteous, friendly, helpful, and patient - everything you'd look for in someone to fix something way out of your wheelhouse. I would recommend Precision to anyone looking for repair, upgrade, or replacement for garage doors. The financing went very quick as well, though only a week into this (working on setting up the payments, statements, etc.), so would have to return and update the review for that part, but it should be fine.

- Jason Fogg

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

My Service Tech, Pat Stevens demonstrated his expert ability and consideration for the spring and hardware replacements by making sure all concerns were addressed for a complete repair. Our garage door runs smoothly and quietly now. Thanks Pat for caring to do the job right. Much appreciated!

- Frank Paolini

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Came right out and took care of business

- James Martin

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 09/03/2024
General Service
Review:

Stephen Freitas, Jr serviced my garage door 09/02/24. He is very prompt and polite but more importantly Professional in his manner when dealing with a customer. He explained how the mechanics of the door worked with easy teach back demonstration and didn't mind my questions. I now have a plan of care established with Precision and Stephen to maintain the perfect function of the door's system. Stephen and Precision have taken the worry out future garage door happenings. I will recommend Precision and Stephen to all my family and friends. From Professional employee to more then fair pricing for work there is none better then Precision and of course Stephen. Thank you for your help. SP

- Sherry Perry

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Brian repaired a broken spring. He was terrific: professional, friendly, efficient, and knowledgeable. Precision has serviced our door over the year and always with the same, excellent result.

- Walter Butzu

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Fast, friendly, knowledgeable and fairly priced. Couldnt be happier with the new equipment installed. Will use again in the future.

- Adam Macdonald

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Called on the Sunday before Labor day that my garage door failed. Expected to hear they could come out Tuesday. I was shocked when the arrived 3 hours after I called and wasn't charged an extra fee! Recommend these guys for sure! Eric H was my tech,and a cool, professional guy!

- Dennis Lazorka

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 09/01/2024
General Service
Review:

Our garage door spring broke on a Saturday evening. Sunday I gave Precision a call and they had Jeff out same day. He was prompt, professional and did a great job. Would highly recommend!

- Jackie Volpe

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

- Ann Casadei

A Response from: Brandon Falone, President

Thank you for taking the time to leave Precision Garage Door of Southeast Michigan a great rating!

Service Provided:
General Service

Review:

Pat was super cool and even swept my garage

- Jeff Beckley

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

- Joan Hawkins

A Response from: Brandon Falone, President

Thank you for the great rating! We appreciate your business!

Service Provided:
New Doors

1 2 3 4 5
Date: 08/30/2024
New Doors
Romulus, MI
Review:

*The Garage Door Installer (Terrance Smith) was excellent.. *The installation of the Garage Door was Timely, professional and precise..

- David Fells

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Review:

Brad Rambo was great. Ontime, excellent performance and very friendly

- John Sorovetz

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Our technician Shawn was timely and quickly got our overhead garage door back in working order.

- Tony Holicki

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Was very nice and friendly and very professional. Did a great job am very impressed

- Robert Fuller

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

They called before the appointment and showed up on time. The work was done quickly and done well.

- Chip Bagley

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

- Blair Thompson

A Response from: Brandon Falone, President

Thank you for the great rating! We appreciate your business!

Service Provided:
New Doors

1 2 3 4 5
Date: 08/29/2024
New Doors
Review:

Anthony DeJesus and Steve Franklin we're very professional and courteous. They showed up on time installed the door quickly and gave us a great overview.

- Donna K.

Service Provided:
New Doors

Review:

Excellent and timely.

- Judith Watkins

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

- Julie Wildermuth

A Response from: Brandon Falone, President

Thank you for taking the time to leave Precision Garage Door of Southeast Michigan a great rating!

Service Provided:
New Doors

Review:

Brad was wonderful and insightful with his knowledge of garage doors.

- Wilbert Heard Ii

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Great service. Very friendly and professional.

- Ava Ortner

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Brian C. Was great! On time, with a call before arrival. Quick, clean, and a job well done!

- Raymond Khumayyis

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Brian was an excellent service tech and early

- John Allen

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 08/28/2024
General Service
Review:

Our garage door service was performed by Mike Jolly. Mike provided the work with the highest level of expertise. He was extremely knowledgeable, pleasant, and cheerful.

- Roy Asher

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 08/28/2024
New Doors
Detroit, MI
Review:

From the time we first called Precision, we received exceptional service. They sent us texts that included a picture of the salesman/evaluator, then of the installation technician who were to care for us. These two people also called us beforehand to assure us they were on their way. Work was done within the two hour window as promised and our old garage door (and misc pieces) were taken away. Easy-peasy!

- Gwen Wee

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

Review:

- Karen Shelby

A Response from: Brandon Falone, President

Thank you for the great rating! We appreciate your business!

Service Provided:
General Service

Review:

Brad was my technician. He was great. Very professional and very kind. I was extremely satisfied with his work.

- Kimberly Graham

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

- Rolanda Sheko

A Response from: Brandon Falone, President

Thank you for taking the time to leave Precision Garage Door of Southeast Michigan a great rating!

Service Provided:
General Service

Review:

Delighted by how quickly they responded to my call. The service man Eric was great. Informed me every step of the way as to what he was doing. Very pleased with precision garage

- Kathleen Lubien

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

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Oakland County (248) 532-0444
Macomb County (586) 207-7537
Detroit Metro (Wayne County) (810) 214-0857
Ann Arbor Area (734) 219-3368
Western Wayne County (313) 217-2849
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Flint & Blue Water (810) 214-0722
Monroe County (734) 219-3374
Precision Garage Door of Southeast Michigan
office: (734) 219-3380
12811 Premier Center Ct
Plymouth, MI 48170
Precision Garage Door of Southeast Michigan (Ann Arbor)
Office: (734) 219-3391
3300 Washtenaw Ave
Ste 295

Ann Arbor, MI 48104
Precision Garage Door of Southeast Michigan (Grosse Pointe)
Office: (313) 351-2577
20233 Mack Ave
Gross Pointe Woods, MI 48236