Read what people are saying
about Precision Garage Door
Precision Garage Door of Southeast Michiganhas received 1717 reviews, averaging 5.00 Stars:
South Lyon, MI
Martin, First we appreciate your honest feedback. We apologize for any inconvenience this may have caused. I hope after our conversation over the phone you will consider us for your future Garage door needs. We appreciate your business.
Livonia, MI
Pat Stevens came out the same day I called for an appointment and installed a new opener and rollers. He answered all my questions, and did a quick install
- Shannon Myshock
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Stephen replaced our garage door opener/mechanism today and we couldn't have asked for a more knowledgeable, friendly, and polite gentleman to make recommendations, perform the installation, and educate us on the features and operation. He well exceeded our expectations and Precision is highly recommended.
- Shelly R.
Sterling Heights, MI
My installation representative Terrance was prompt and installed my new door really quick and showed me the ins and outs and the maintenance on the door ! I was just impressed with his willingness to go that extra mile to make sure I was satisfied ! The door is great looking and quiet too !!
- William Harris
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Waterford, MI
Scheduled service online for the next day. Showed up on time. Done in less than one hour. Technician Shawn was personable and professional. Highest recommendation!
- Mark Stacherski
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Novi, MI
I had a broken lift cable on my door, and a little damage from unknowingly trying to open it. Based on positive feedback in the community, and after leaving a few voicemails to companies on the Saturday afternoon it happened, I found Precision online, and was able to make an appointment on their portal. This included a brief description of the issue, and a selection of available times. I picked the first window that Monday morning. Communication was great from booking the appointment to Eric's arrival promptly at 7:15am. A quick look at the issue, and I was out of luck. Another contractor-grade install that just gave out after losing its durability, and a product that Precision doesn't service. I couldn't find who had repaired the internal spring 5-6 years prior (and no service sticker), so I was left with two choices: upgrade to the external torsion spring, or find someone who services the brand of door (still waiting on 3 voicemail call backs). Eric gave me some time after detailing what the retrofit/conversion would include, cost, and time. He checked that he had the right sizes and parts on his truck while I decided. Having a financing partner greatly assisted in the decision to go ahead with the repair. He said about 2 hours, and despite the questions I asked, his detailed explanations, and friendly conversation, he was done in 2 hours, including small fixes to the track attachments and safety feature alignment. He was professional, courteous, friendly, helpful, and patient - everything you'd look for in someone to fix something way out of your wheelhouse. I would recommend Precision to anyone looking for repair, upgrade, or replacement for garage doors. The financing went very quick as well, though only a week into this (working on setting up the payments, statements, etc.), so would have to return and update the review for that part, but it should be fine.
- Jason Fogg
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Ann Arbor, MI
My Service Tech, Pat Stevens demonstrated his expert ability and consideration for the spring and hardware replacements by making sure all concerns were addressed for a complete repair. Our garage door runs smoothly and quietly now. Thanks Pat for caring to do the job right. Much appreciated!
- Frank Paolini
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Livonia, MI
Came right out and took care of business
- James Martin
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Stephen Freitas, Jr serviced my garage door 09/02/24. He is very prompt and polite but more importantly Professional in his manner when dealing with a customer. He explained how the mechanics of the door worked with easy teach back demonstration and didn't mind my questions. I now have a plan of care established with Precision and Stephen to maintain the perfect function of the door's system. Stephen and Precision have taken the worry out future garage door happenings. I will recommend Precision and Stephen to all my family and friends. From Professional employee to more then fair pricing for work there is none better then Precision and of course Stephen. Thank you for your help. SP
- Sherry Perry
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Ann Arbor, MI
Brian repaired a broken spring. He was terrific: professional, friendly, efficient, and knowledgeable. Precision has serviced our door over the year and always with the same, excellent result.
- Walter Butzu
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Ortonville, MI
Fast, friendly, knowledgeable and fairly priced. Couldnt be happier with the new equipment installed. Will use again in the future.
- Adam Macdonald
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Westland, MI
Called on the Sunday before Labor day that my garage door failed. Expected to hear they could come out Tuesday. I was shocked when the arrived 3 hours after I called and wasn't charged an extra fee! Recommend these guys for sure! Eric H was my tech,and a cool, professional guy!
- Dennis Lazorka
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Our garage door spring broke on a Saturday evening. Sunday I gave Precision a call and they had Jeff out same day. He was prompt, professional and did a great job. Would highly recommend!
- Jackie Volpe
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Dearborn, MI
- Ann Casadei
Thank you for taking the time to leave Precision Garage Door of Southeast Michigan a great rating!
Canton, MI
Pat was super cool and even swept my garage
- Jeff Beckley
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Southfield, MI
- Joan Hawkins
Thank you for the great rating! We appreciate your business!
Romulus, MI
*The Garage Door Installer (Terrance Smith) was excellent.. *The installation of the Garage Door was Timely, professional and precise..
- David Fells
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Newport, MI
Brad Rambo was great. Ontime, excellent performance and very friendly
- John Sorovetz
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Flushing, MI
Our technician Shawn was timely and quickly got our overhead garage door back in working order.
- Tony Holicki
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Brighton, MI
Was very nice and friendly and very professional. Did a great job am very impressed
- Robert Fuller
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Troy, MI
They called before the appointment and showed up on time. The work was done quickly and done well.
- Chip Bagley
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Southfield, MI
- Blair Thompson
Thank you for the great rating! We appreciate your business!
Anthony DeJesus and Steve Franklin we're very professional and courteous. They showed up on time installed the door quickly and gave us a great overview.
- Donna K.
Detroit, MI
Excellent and timely.
- Judith Watkins
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Eastpointe, MI
- Julie Wildermuth
Thank you for taking the time to leave Precision Garage Door of Southeast Michigan a great rating!
Redford, MI
Brad was wonderful and insightful with his knowledge of garage doors.
- Wilbert Heard Ii
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Novi, MI
Great service. Very friendly and professional.
- Ava Ortner
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Ann Arbor, MI
Brian C. Was great! On time, with a call before arrival. Quick, clean, and a job well done!
- Raymond Khumayyis
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Bloomfield Hills, MI
Brian was an excellent service tech and early
- John Allen
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Our garage door service was performed by Mike Jolly. Mike provided the work with the highest level of expertise. He was extremely knowledgeable, pleasant, and cheerful.
- Roy Asher
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Update to my previous review below...I had an immediate follow up call from the General Manager to discuss my concerns and after our conversation I am very confident in using Precision in the future. As noted the finished job was completed properly and everything works as expected. Do to my concerns, the GM did in good faith provide me a monetary refund to apply to having my wall repainted which was a very gracious and I will do so. Precision did service us in a very expeditious manner which I must say was never expected from any company. This allow me not to miss a beat and continue using my garage within a couple of hours of failure. Previous review: I was pretty excited that the service was addressed very quickly but...the technician was pretty careless with my property by dropping metal components onto my new concrete and my new coated Garage Floor. He also Constantly complained about the parts not going together smoothly and the garage temperature which I had opened our second door and moved items to make his job easier. Once completed everything worked as it should but I would expect more of a professional attitude and he shouldn't ask me to hand tools to him since he is the service technician. I hope this provides feedback and going forward I will seek elsewhere to have my garage doors serviced.
- Martin Goldman